We reached out to Laroque Roofing because we had an active leak in our roof and needed it addressed urgently. A representative named Tyler came out to inspect the roof, and at first, we were hopeful. He seemed knowledgeable and said they'd follow up with an estimate and next steps. That was the last meaningful contact we had. Despite following up multiple times--not once, not twice, but more than three times--we never received a single call back. No updates, no explanations, nothing. It's incredibly frustrating to be left hanging, especially when you're dealing with water damage and need timely repairs. We ended up having to find another company who actually communicated with us and followed up with timelines. Based on our experience, I would not recommend Laroque Roofing if you're looking for reliability or responsiveness. They wasted our time when we needed help the most. Photo attached is an email after I called the first time for a follow up since they said it would take about 2 days. They saw us the Thursday prior. read more

La Rocque Better Roofs - Roofing Near Me - Rancho Cucamonga, California

Since leaving my 2009 Yelp review, we've had La Rocque in for two more complete reroof jobs on different structures: another residential property and a large 1-story barn structure used for equipment storage related to servicing the lubrication supply accounts here in the IE and HD. So I guess that means we're satisfied customers. Regarding the 2007 reroof that generated the 2009 review, it's still doing its job, even in the face of these hellacious winds that seem to get worse with time. read more

Normally, I don't give out reviews and stuff, but I really have to give a shout out to guy the owner general manager Dennis, supervisor Christian, Jesse, roofer Gonzalo Rosales, Erik Rosales , Andy and his uncle, Julian , Gemma and manual . When they said we got you cover they really really mean it, Fabulous work!. They went above and beyond. I'm super super happy of their workmanship.. you can go wrong with la rocque. You might pay a little bit more, but it's well worth it man peace of mind they don't take shortcut. read more

La Rocque was hired by our preschool for a roof restoration. We had no major issues until it started to rain , totally unexpected in California. January brought heavy rain for multiple days. I reached out to them because some of our ceiling tiles started to have some water damage. They sent their Project Manager to repair the cracks on the roof. He repaired it to our satisfaction. Thank you once again for your commitment to customer service. I would like to sidebar we have been loyal customers of La Rocque for over 16 years and it is a company that stands behind quality work. I would like to mention Dennis who is responsive to any question or concern you might have. I highly recommend them. read more

A year and a half ago I had a leak in my dining area. I called many roofers but Guy LaRocque was the only one who sent someone over the same day to put a tarp up. They did some repairs to get the roof to last a couple more years. When Guy gave me the estimate for replacing my roof he credited the amount that I paid him for placing the tarp. Also, I was told by some local friends that LaRocque was more expensive than other local roofers. LaRocque actually gave me the best price. When I called him last month he honored the estimate he gave me last year in February. They just finished my roof yesterday and I could not be happier with them. Gemma kept me updated daily on the process. Secondly, they made sure to clean up everyday and were very respectful, efficient and willing to answer any questions. The work done looks great! I 100% recommend this company. read more

La Rocque Better Roofs - Roofing Near Me - Rancho Cucamonga, California

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Although it was a small repair job, they were very responsive. Even started and completed repairs a day earlier than scheduled. Courteous employees. Clean up was nice and neat. read more

Joy is watching your amazing spouse walk down that aisle of commitment with grace, courage, and trust because it's time to build the foundation you will need to navigate the storms of life... Joy is watching your trials and tribulations finally manifest into rivers of success that allow you to enjoy the fruits that will continually bless others... Joy is creating a successful company that embodies your beliefs, your expectations, your work ethics and your philosophy for success... Joy is what I experienced when I walked down that aisle of commitment by choosing La Rocque Better Roofs to give me a Peace of Mind, Phenomenal service, and an invitation to be apart of a family that values relationship over money. This review is for every member of the La Rocque Family that blessed me with an amazing roof that is the talk of the neighborhood: To begin with, I have to give honor and respect to The Don, Guy La Rocque. Yeah, I said it, The Don....Although I have never met him, I could see his philosophy for the 40 years of success in every member of his family because everyone was Professional, Accessible, Reliable, Knowledgeable and Accountable. If you're a potential client, I can tell you that he'll make you an offer that you can't refuse because he expects the customer to be at ease through the entire process. He will give you a Peace of Mind.... Gemma, I thank you personally because you are Simply Amazing. Seriously, take a bow Ms. Gemma, because your daily briefing updates on the project were so detailed that I never had to wonder as to what was to occur next. You gave me the Peace of Mind I needed to trust you, and I did. Mr. Brian, I thank you immensely because you truly are the reason why I decided to partner with La Rocque Better Roofs. From the clean company vehicle, professional attire, and assessment tools, you displayed a man that was about business but the icing on the cake was your commitment to building that relationship that would make me know I was not just a customer, but a valued customer. Mr. Brian thank you for representing the La Rocque name because you are the model I use to compare to other contractors I may want to hire and if the presentation is not right, I'm not giving them my business. Mr. Dennis, I thank you for ensuring the job was done right. Our conversations reassured me that like All State, "I was in good hands" because the team you assembled was the best I have ever seen. Not only were they professional but they truly dedicated themselves to this project like it was their own home. I don't know the individuals names but I thank you all immensely. Also, it was good to reminisce about the early days of the City of Pomona and how La Rocque Better Roofs have contributed to its development. La Rocque Better Roofs is a family that goes above and beyond the call of duty because they give you a Peace of Mind from beginning to conclusion. Thank you for allowing me to be apart of this amazing family... read more

Brian came out to our commercial property to evaluate our roof leaks. We have an over 40 year old roof and he spent the time to give us multiple solutions to fix the problem. The personnel are very friendly. They respond to you very quickly. They keep you informed of any changes. I was so impressed that I got an email every day telling me the status of the project. They were very professional, and put us on their schedule in a timely manner. We are very happy with the results and would highly recommend them. read more

We used La Rocque Better Roofs about 25 years ago on a brand new house after our builder went bankrupt and left us with a leaky house. They did a fantastic job! 25 years later we still have a leak free house! Lately, when I saw them doing a re-roof for one of our neighbor's house, I stopped to talk with them and commended them on the great job they did. During the conversation I mentioned I have to find someone to patch a cracked plastic skylight and if they could recommend someone. Christen quickly volunteered to take a quick look at it since he was a few doors down anyway. He not only patched that skylight but checked all of our skylights for no charge. I cannot speak highly enough of La Rocque Better Roofs. read more

La Rocque Better Roofs - 2nd Story - Roofing Near Me - Rancho Cucamonga, California

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Love love love La Rocque! They are responsive, reliable, punctual, and their constant communication is so appreciated.

After an oversight (not responding to my request for an estimate), Guy and Gemma at La Rocque roofing stepped up and expedited a visit and repair. I was also simultaneously getting the run-around from other roofing companies, as there has been a lot of rain recently. Guy personally reached out, apologized for the oversight, and performed the repair the next day. This is a man who knows how to run a business, and I will be using them again for all future roofing needs. Thanks again Guy and Gemma. read more

This company took on the job of replacing the roofs in our large condo complex. They did a horrible job and made many mistakes in the first few phases. We have several units with leaks etc and they're totally ghosting the property managers and won't even respond to repair requests. Unbelievably shady company. read more

They kept us informed as the scheduled start date approached and during the re-roof project. They were quick and cleaned up the work areas very well. They replaced facia and wood features at our request. They color matched existing paint. We are very happy with the final installation. read more

I had a part that came loose on my chimney, which kept me up all night with the wind. I called Brian, and he came to my house the same day and fixed the issue, to make sure that I was able to sleep that night. He has been my go to guy since I replaced my roof a few years ago. I highly recommend La Rocque roofing, they are a reliable company that provides quality service! read more

We have done numerous remodeling jobs and most of them have not been pleasant experiences. When it came time to re-roof our house, we were really skeptical. I interviewed a few roofing companies. When Brian came out to assess our situation, he was very nice and professional. Very easy to talk to. I just had a feeling that this company would do the job correctly and they did. The quote came in when Brian promised it would and the way everything was being handled from start to finish was done in a friendly and professional way. On time every morning, (which most contractors show up when the feel like it). When they said something would be done on a certain day, it was. They even filled out the warranty for us. Many thanks to Brian, Dennis, Jillian, Gemma and crew for a job well done! read more

We are very happy and grateful, with the work carried out with the roof of my house, thanks to the Coordinator Cristian, who responded to my requests and explained everything very easily, 100% recommend this company and ask that Cristian Contreras treats them! read more

La Rocque Better Roofs - Roofing Near Me - Rancho Cucamonga, California

LaRocque is stellar. good communication, completion and assistance. don't hesitate to use them. Steve Sopkin President Mijac Alarm Rancho Cucamonga read more

Woke up to a puddle on the floor after the last rainy day! I put in a call to La Rocque roofs and Brian Henderson showed up within 24 hours. He walked through his recommendation with my husband. The workers showed up in a timely manner and performed the work. Brian came to inspect the finished job. Glad my roof is ready now we need some rain! Thanks to everyone at La Rocque roofing! read more

La Rocque was honestly beyond what I expected. Not only was the initially quote a fair price (mid range from the 7 quotes total I got because I couldn't make up my mind). The thoroughness that Brian showed me and the different options and recommendations he gave were so helpful as I didn't know what the heck I wanted and knew nothing about roofing other than not wanting to get ripped off. The work was done with high quality and any issue I brought up they took care of immediately. I guess I won't know if they did a truly great job until the first rain but for now they were the best contractor I've ever hired based on the ease of communication, the follow through, and follow up they provided. I highly recommend them. read more

Great job! My roof repairs were done by La Rocque roofing on monday 4/15/19 and they did a GREAT job at a fair price in a timely manner. When the crew was done you could not tell they were here very clean work.If you need roof repairs done or a whole new roof they are the roofers to use. Thanks La Rocque roofing, Ted H. read more

I had our roof replaced after 30 years and I'm very happy with the job by La Rocque. After the roofing job, I had some water damage repaired and a part of the new roof was compromised. Cristain from La Rocque came out and repaired the damage at no cost. He arrived on time and did a super job. Thank you for the prompt service! read more

If you are looking for reasonable, responsible, and reliable roofing contractor then La Rocque is the best company. Look no further. Our residential roof with three skylights replacement are looking great. La Rocque addressed all of my concerns in timely manner. If my friends, family, or neighbors are looking for a reroofing project Then I will strongly recommend La Rocque. Thanks Guy, Dennis, Cristian, Gemma, and the roofing crew for the fantastic experience. read more

This is my go to company for roofing and inspections. I have had Brian visit my home in Eastvale and my place of business in Colton and each time he was professional and knowledgeable of materials and workmanship and gave me the info I needed to pursue using their company or following up with warranty work by another company. Basically, they are not just after your money but more about educating the customer! Thank you Brian and La Rocque better roofs! read more

Had my roof replaced two years ago and noticed a leak during the recent rains. The roofer who had done the work is now out of business. Brian from La Rocque came,examined my roof and gave me an estimate for the repair work. The repairs were completed today and I am confident that they did a good job. The employees that did the work, Eddie and Mario were polite, professional, and efficient. I was very pleased with this company and would recommend them for either a new roof or someone who needs a repair like I did. Lastly, the office staff kept me informed throughout the process and my overall experience with La Rocque Better Roof was outstanding. I would definitely recommend them. read more

We just bought our home recently and needed our roof looked at and some vents added to our garage. Craig came out and took care of us! I love it when someone has pride in what they do he checked every thing out and installed our vents. For me when they clean up after themselves it shows me they care about my property!! Thank you guys again!! read more

La Rocque Better Roofs - Roofing Near Me - Rancho Cucamonga, California

La Rocque rebuilt part of our rafters, sistered a number of weaker rafters, and installed a new flat roof and sloped roof on our home in Oct and Nov 2021. They were great to work with, from the initial contact (Jillian, Gemma) to the estimate (Brian) to the permitting team, to the carpentry team (led by Humberto), and finally to the TPO and shingle roofing teams (led by the Foreman Dennis). Everyone was very clear, respectful, and worked around our schedule. They also installed thick fiberglass batten insulation in our attic while the sheathing was up, put back the existing sheathing that was in good shape and added new quality sheathing when needed. They worked quickly. Dennis was on top of every detail and you cannot go wrong with him. Humberto was also great for all of the carpentry needed. We went out to bid with several companies and La Rocque's quote was competitive. They handled all of the permitting with the City and all went smoothly. La Roque works with homeowners of older homes and are completely fine with the sometimes quirky character of historical homes from the 1920s to 1970s. The house is much quieter and cooler now, and we have better water drainage from the flat roof than we did before. They also did a great job installing a solartube and putting in a quality Velux skylight. Overall, we're very happy and we recommend La Rocque. read more

Very clean work. Communication was great. Roof looks amazing. Highly recommended! They matched the new venting with the old venting by painting them all the same color. Highly recommended!! read more

We used La Rocque 20 years ago to replace our roof on our previous home in the Inland Valley and was impressed with their work and customer service. We now live in O.C. and when we needed to replace our roof, La Rocque was the first name I looked up. Their reviews before Yelp was word of mouth and when I looked on Yelp recently, their reputation was still stellar. Brian Henderson, VP of Sales, helped trouble-shoot where the leeks were coming from and was trying to save us money by going over different options from repairing vs. replacing. I mention that because a lot of roofing companies don't want to waste their time in repairing. Unfortunately, due to the poor installation of our solar panels, we needed to replace the roof. There was confusion on how the solar panels were going to be re-installed and instead of leaving it to the homeowner to figure it out, I was directed to their GM, Dennis, who contacted the solar company to discuss their plan of action, so that it would not compromise my new roof. Before the job started, I was contacted by Gemma, who handles the communication on your job and who kept me updated daily on everything that would be done and then a follow up on what was done and any changes in the project. Not only is Gemma super informed about everything roofing, she is the most delightful person on the phone and on email. Cristian was one of the supervisors on board to instruct the crew and Gonzalo was the other supervisor on a different day. No matter what, there's always a supervisor there. Gonzalo was kind enough to paint the eaves where the old color peeked out after the new roof was installed. It's this kind of detail and customer service that speaks volumes to me. I also received a compliment from my neighbor on how courteous the technicians were with their trucks and directing traffic. This is a top notch company and I'm so glad they serve the O.C. area. I did do my due/diligence and contacted three other roofers... one was a one man show, one never returned my call and the other only replaces, doesn't repair. Thank you La Rocque it's always a pleasure doing business with you. God Bless you and your business. Kathleen Bhasin read more

Wants prospective clients to agree prior to any direct contact (inspection), a minimum fee of $695. To be clear, this vendor replied by writing that ANY repair of the type I described generally (uninspected) would be minimally $695. He did not request an inspection fee but, in effect, wrote that ANY work would be $695+ prior to his inspection. read more

After a long and exhaustive search to replace our aging HOA roof for both buildings in our complex, we had all our expectations met and exceeded with the job LaRocque Better Roofs did for us. Working with Sales Agent Rory, Office Manager Gemma and Project Director Dennis Grant was easy and a good experience. They were all thorough, professional, and consistently responded to our needs and questions throughout the course of the replacement job. Particularly the actual job Foreman Manuel and Team Leader Angel were on site and attentive. They all did an excellent job, and we have a beautiful new, long lasting roof as a result - AND WE DIDN'T HAVE TO DISABLE OUR HVACs to have them complete the roof project, a huge savings in time, cost and convenience. All of this work was done during the covid lockdowns, and all according to the safety guidelines. We couldn't be happier with the result. Save yourself time and trouble - go directly to LaRocque Roofing! Michael in West Los Angeles read more

LaRocque is in the finishing stages of installing ~400 new roofs in our HOA in Manhattan Beach over the last ~4 years. We recently had our new roof installed - even though it was noisy and the usual inconveniences, it was refreshing to work with Dennis Grant and his teams of all involved. This has to take incredible coordination to make a project of this size work. Where my office is in my home, I could see the La Rocque team of professionals working with such precision and not a moment lost. They are very clean and respectful - they are all to be commended - great job, Dennis! I think they all need a big raise after completing a huge project like this - don't you???? Thank you very much and I wish you continued success. read more

It happenes EVERY time NEVER FAILS when this company does work in my complex, I get a nail or two in my tire. It's happened on several occasions. Is it their company policy to just throw nails on the ground as they are working ? No regard for the residents and their property? This morning I'm trying leave and I find there is a gaping hole in my garage, I get in my car and I can hear debris falling on my car. At this point I get out. I don't feel safe leaving my home unattended while this company is here. I can also hear workers just talking nonsense social chatter. Unprofessional. I cringe every time I see their work trucks in my complex because I know I'm going to get that inevitable nail or nails in my tire, that is going to cost me time, money, and hassle. read more

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Professional in every way. Great communication and quality of work. Great site protection and clean up. Fair pricing using only best in class products. Highly recommended. read more

I had a new roof installed last week (04-12-21). From the first initial phone call to the very end, I received top notch professional service. The crew that came out did an excellent job. Thank you for everything. I am extremely satisfied. read more

Great repair on my roof. Professional and polite staff. Would recommend them to my family and friends. read more

The Rocque better Roofing it's a great company. The company came out to replace my parents roof.we had a good experience from the beging all our question were answered the onsite personal was kind and respectful. The tear off crew was clean and organized.But our experiences was great from the begining to the end. I recommend la Rocque better roofs. read more

The company worked quickly and my roof looks great! We love it! Our house really looks pulled together now! Amazing what a new roof does to a home. Highly recommend them for all your roofing needs! Especially the gentleman Christian Contreras- he was kind and explained everything to us thoroughly. We felt in good hands! read more

I had prior experience with La Roque better roofs in 2000 on a property in commerce ca. The property has since been sold, but the craftsmanship still looks amazing after 20 + years. They are extremely professional and pricing is extremely competigive. Brian Henderson and Jillian are really professional and cordial. I recommend them highly. read more

I had La Rocque replaced my existing, leaking tile roof in 2004, and the job was done quickly, cleanly, and never any issues. Eleven years later in 2015 they replaced the weather worn original fascia boards from when the house was built in 1979, again all good and no issues. I recently sold that house and moved into another, which had need for roof repair and replacement of dry rot rafters in a few areas. Once again all work was done on time and no issues. The prices for all work on all projects were reasonable and reflected the excellent quality work! The field staff, work crews, and office staff are all polite, pleasant and professional. I recommend La Rocque without hesitation! read more

My HOA just used LaRocque for a hugh roof project. They did a GREAT job. I would say they are the Nordstrom of roofing!! I'm a real estate broker and I would highly recommend them to any of my clients. Sue Canyon Crest Estates read more