Gas station attendant was wearing a Trump hat. I didn't notice until I started pumping gas. I made…read moresure to buy my drinks/snacks elsewhere instead of giving them any more money. Leave your dictator allegiance hat at home if you want my business.

This Shell has a decent bathroom, which was cleaner than I would have expected. They also have a…read moregood amount of snack options (lots of almond options), and the guy at the counter was friendly. Going here was a positive experience.

Out here on a fire assignment and popped a tire-we were in and out in 20 minutes. Customer Service…read morewas awesome!

We purchased our first set of snow tires in 2022. They removed our regular tires and installed the…read moresnow tires. The quality of the tires was excellent. We recently had the tires replaced with the regular tires. They have serviced our vehicle for the last four seasons. The quality of the work has been excellent. The value is good as well.

Very good customer service, the manager knows what she's doing and is very knowledgeable, also very…read morekind and helpful, highly highly recommend.

I called Baxter Auto Parts in Wickiup Junction (La Pine) on Friday 4/11/2026 to check on the…read moreavailability of a PT (Performance Tool) #W54121. The female general manager affirmed that the tool was in stock for $7.99. I asked her why the $5.99 price listed as the online price did not coincide with her quoted $7.99. She claimed that the 25% markup was the instore price and if I wanted the $5.99 price, I would need to purchase the item online and pick up the part instore. I attempted to purchase the part, and it refused to complete the purchase cited an issue that the Baxter Auto Parts #37 did not have the part in stock. I drove from home 6 miles to discuss the issue with the counter gentleman with a beard. He went to the back and produced the part, I shown on my iPhone the attempted purchase and returned result that the purchase WAS NOT completed because the part was not shown to be in stock. He claimed that they would not match the $5.99 online purchase and I would have to pay the additional 25%. I asked him where the general manager was and he told me she was in the office in the back. I told him I would purchase the part at Amazon online since I was an Amazon Prime member and would receive the part in 2 days. I was clearly gaslit by the store manager who obviously marked the item as out of stock so I couldn't pick it up instore at the reduced online price. The folks in the store are clearly disingenuous and do not have the customer best interests in mind. There were no other customers in the store, like there are at NAPA several miles down the road. They closed once before and if they continue to conduct business with customers like they currently do I suspect this will eventually close again. I hope that Autozone gets built in the very near future as planned. Heaven knows we need another honest auto parts store in La Pine, OR

I needed a flat repair while on vacation in the Bend area so contacted Les Schwab. They were able…read moreto squeeze me in even though it was a busy Saturday. When I went to settle up after the repair they didn't even charge me! I would expect this if I had purchased the tires from them but I hadn't. I was just some tourist passing through and they totally took care of me. I highly recommend based on their service alone!

Unfortunately this is my last time trying to come here. Multiple weeks I've tried to get in but…read morethey don't have room or time or there booked for over a month... it's not helpful the young woman in front was not nice and very impatient. If you don't have any customer service, you don't want to help, your a one way or the highway type of attitude... then your gonna lose business just like you did with me

Mike's Tire is the place to go if you live in the area or even if you are on vacation. I'm very…read moreimpressed by how diligent, kind and helpful this place is to their customers. I'm new to the area and having no knowledge on snow tires it was something I really needed guidance on. Mitzi is a great resource to this business. She answered all my questions and was very patient and knowledgeable about everything. I'm very skeptical when it comes to auto places because I always feel like if you're not versed in mechanics someone will find a way to make you spend more than you need to spend. This was not the case at all. I'm pretty sure I'm spending a little bit more than some discounted places but the service is well worth the cost. Mitzi set me up with the best tires she thought I would benefit the most from and gave me a fair price. She set me up with an appointment the same week and also was very pleasant and professional to meet. When I came in for my appointment, she made me feel like I was her best customer and got it going right away. She gave me an estimated time of 1 hour and let me know I can wait at the shop or come back. She would text me as soon as the work was done if I wasn't around. It took less than an hour and I was even able to enjoy a nice breakfast sandwich at Josie's while I waited. The pleasant surprise was that they offer a 3% discount for anyone that pays with cash or a check. Which is great because it helps them with credit transactions fees and they give their customers the opportunity to pay with a better option. What a great business and service. If you're looking for an auto place, go here. Thanks again for the wonderful experience.

Friendly, quick, and helpful service! They know their stuff and are kind to boot. Checked and…read moreserviced our car in pinch after some flat tire issues and got us back on the road in no time.

Visited the La Pine store on Highway 97 today July 21, 2026. This has been the 3rd time I've…read morelooked online for NAPA and it showed the desired part could be ordered online and picked up in 30 minutes. I, again, made a 20 mile roundtrip from Lazy River South and requested the cheapest NAPA air filter for my 1998.5 Dodge RAM 2500 Cummins 5.9L 24 Valve. The NAPA online indicated it could be purchased for $25.89. However, the older gentleman sitting on his stool at the parts station closest to the door indicated that the only available NAPA air filter for the vehicle was a NAPA Gold Engine Air Filter for considerably more. I requested the cheaper one and he claimed they didn't have it. Either he was lying of NAPA online was lying. Regardless, I left the store, drove the 10 miles home and order a Bosch Air Filter 5558WS for $14.38, which I'll get tomorrow. I may be somewhat slow but I'm learning. NAPA countermen are good teachers. They're teaching me not to waste my time and money to go through their NAPA store. Instead, go through Amazon and get the product cheaper in a day and save my time and money.

I went to 4 stores in LaPine looking for a small O ring to replace one that was torn on my camp…read morestove. Nope, can't help at the first 3 and I was considering driving to Bend, then saw the NAPA sign! Went in, says to the guy "I need one of these thingys". He says I got you! A couple of minutes later I'm out the door. Back at camp enjoying a ribeye cooked on my now working stove, I tip one back and say "thank you Brother !"

Free coffee with fill up more than made up the difference in price of gas. Also, very clean…read morerestrooms!

Drove in on 12/22/2021 @1:05 pm. No other customers at pumps. Lone employee was ten yards away…read morechecking in a Coke order. After 5 minutes, she made no attempt to acknowledge us. We left. Wow....

Dave is the best-so knowledgeable and trust worthy. Love that he took the time to explain what was…read morewrong with my Tundra, even going so far as to use another car to show me what parts had failed. Highly recommend him!

I was refered to Daves auto repair, I called and Dave said just drop in and I will take a look at…read moreyour car to see what was going on with it. I did just that and like the honest person he is Dave droped everything and looked at my car to let me know what he thought. Dave spent like 30 min reading the check engine codes then he said I should go to a specific shop where he knew the tech that could track down my issue faster then he could. I thought that was a very honest thing to do, I asked how much I owed him and he said nothing. I was shocked as he did spend his valuable time to help me. I will never go anywhere else for repairs. Call Dave, he will treat you right.