Had a meal at La Madeleine for the first time in a long time. Went for breakfast around 11 a.m. I was disappointed. First of all, what restaurant does not have sausage and bacon when they have the breakfast menu out? How does that happen exactly? Even if the Sysco truck did not bring it, the manager is not aware of H‑E‑B? I mean, go pick some up. At the very least, tell customers, up front, there is no bacon or sausage when they order. Not when they have gone through the line to pay. "Uh. Did anyone mention we do not have sausage?" Me: "No. I'll have bacon then." Him: "Um. We don't have bacon either. How about turkey bacon?" Nobody likes turkey bacon. They plated the scrambled eggs, French toast, and the offending turkey bacon all on one small plate. Normally pancakes or French toast comes on its own plate so it is not tainted with runny eggs or greasy bacon. The Croque Madame was dry, room temperature, and generally disappointing. It was like it was cooked 5 hours prior. The Cesar salad's lettuce tasted of chemicals. Though not crowded, service was horrible. There was not one employee who smiled nor said anything nice at all. To anyone. Ever. Then I saw the manager who looked so miserable and like he did not want to be there. None of those employees had actual printed name tags. All, including the manager, had to write their name on their tags. What place doesn't have printed name tags. It's like their employees are temporary and disposable. And guess what? The lack of service, lack of basic breakfast foods, and cold food reflects all of that. [[HIGHLIGHT]]Frankly I did not see anyone one customer who appeared happy. Tables all around us spoke of their own disappointing experience.[[ENDHIGHLIGHT]] What has happened to La Madeleine? What I know is I cannot go back. There are too many good restaurants who actually want business. It's a miserable place filled with miserable employees making food that reflects all of that. It's been taken off our list of area restaurants to attend. read more

la Madeleine - Coconut Cream Cake - Breakfast & Brunch Near Me - Webster, Texas

We spent a relaxed afternoon at la Madeleine in Webster and left reminded why French cafés have such staying power. Food: I ordered the Chicken Cordon Bleu Baked Pasta, and it was pure comfort. Creamy, cheesy, and generously portioned, with tender chicken and ribbons of ham woven throughout. My daughter chose the Strawberry Nutella® Crêpe, which felt like a little celebration on a plate. Light, delicate, and just sweet enough. My husband went with the French Dip au Caramelized Onions. The beef was tender, the onions perfectly sweet, and the jus rich enough to make every bite worth dipping. We couldn't resist taking home pastries, and they were just as lovely later that evening. Service: Friendly and efficient. Orders came out promptly, and the staff kept the line moving without making the experience feel rushed. Ambiance: [[HIGHLIGHT]]Cozy and inviting, with the feel of a neighborhood café. The pastry case greets you as soon as you walk in, and the scent of coffee and baked goods makes it hard not to linger[[ENDHIGHLIGHT]]. Overall, it was an easy, satisfying afternoon spot for families or a casual lunch. Sometimes you just want something warm, familiar, and well done. This delivered. read more

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My husband had an appointment in Pasadena within 2 hours. We needed a quick bite and go. The lunch crowd was just starting but the line moved steadily. We were in and out within an hour. The service wasn't anything out of the ordinary nor the food considering their self serve set up. read more

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It's been years since I've seen Madeleine... oh how I've missed you girl!! [[HIGHLIGHT]]Super busy at 1228p so I got some bonbons to go.[[ENDHIGHLIGHT]] Chocolate almond croissants, creme brule and a fruit tart The almond croissants were delish; my fav. Fruit tart yummy. Creme Brule... without the candied topping, it was just creme. Wouldn't get it again read more

la Madeleine - Sweets - Breakfast & Brunch Near Me - Webster, Texas

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I had the sampler with the Caesar salad, spinach quiche & lentil soup. All were excellent. For dessert I got the mini berry thingy which also was very good and the almond croissant - which sucked. It had almonds on top, but I could not taste any of the almond paste inside. I could see it was there, but the plain butter croissants I pick up at Walmart tasted better than their almond croissant. They did used to be good, but whatever brand of almond paste they are using now just isn't cutting it. read more

[[HIGHLIGHT]]First time here, thought was a cute and yummy place for lunch.[[ENDHIGHLIGHT]] Servers were friendly. They give you a lot of food for the price. My chicken salad croissant was yummy and the Caesar salad was also delicious. Will definitely be returning to try more items. read more

la Madeleine - Classic Caesar Salade and Chicken Salade Croissant with a SEASONAL White Chocolate Macadamia Nut Cookie - Breakfast & Brunch Near Me - Webster, Texas

A great find while we were visiting the area. [[HIGHLIGHT]]Food was amazing and the interior was warm and cozy on an abnormally cold day in Texas.[[ENDHIGHLIGHT]] Food came to us fresh and hot and delicious. All staff were helpful and friendly. read more

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Tomato soup and tomato pasta salad were so delicious, def recommend!! Cheesecake was yummy! Service was good and kind. [[HIGHLIGHT]]Atmosphere was nice.[[ENDHIGHLIGHT]] Will definitely come again :) read more

[[HIGHLIGHT]]The air temperature there in May... tooooo hot.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Had to look for table far away as it's summer and they had the fireplace right in middle going! So hot.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The lady cleaning tables cared more about chatting with another employee, hence messy tables/floor.[[ENDHIGHLIGHT]] I took desserts to go and saw my 2 bags sitting on counter in front of me with greasy-like looking food all over the outsides. 1 young rude gal blew me off. Luckily someone else fixed it. [[HIGHLIGHT]]Customer care & cool air is needed![[ENDHIGHLIGHT]] I won't go back to this one, maybe Winter, maybe. read more

I have always enjoyed their food here! Staff is super friendly and greet you at the door. A lot of great French dishes in my opinion. The wife and I enjoy coming to this place it's our go to spot when we're craving pasta. They also have really good chicken sandwiches as well. Come show your support in you're in the Bay Area read more

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First time visit and we loved it! Really good hot and fresh food. [[HIGHLIGHT]]We enjoyed the ambiance and service.[[ENDHIGHLIGHT]]

Staff is rude The coffee was too watery. I mentioned it, and they remade it. The lady who brought it to the table just said, "We added four shots!" It was flavorless and still watery. The food is cold (we got the chicken pesto pasta). I thought it was just the top part, but it was the whole thing. Since I returned the coffee, I felt embarrassed to return the food, too. I go regularly to La Madeline nearby my house (San Felipe and Fountain view) that one NEVER disappoints; wrong decision thinking it might it be similar. read more

Love tge pastries. Good service, a bit pricey but the are French stule pastries! Coffee drinks are served quickly.

I eat here about once a month. Last Saturday I ordered a chicken cordon blu sandwich. When I asked what side came with it he said this and that or a cup of soup. I asked for the soup. This side was an extra $2.99 not an included side. Plus it tasted like it was right out of a Campbell soup can. Also the sandwich was tasteless. Won't go back. Tired of accepting mediocre food at high cost. read more

I love la Madeline, I've never had a bad experience at any location. I have not been in awhile. Just met a friend for an afternoon snack and cup of coffee. I ordered a chocolate almond croissant and it was delicious and fresh, the coffee was fresh and good. It was pretty crowded (which is a good sign) it's very homey and comfortable inside. There is a counter in the from for bakery and Togo items and the regular line to order food from, kinda like cafeteria style where you get in line and order with your tray and move along. Beverages are mostly self serve. Service was friendly and quick and they stayed on top on getting tables cleaned. I definitely recommend this place. read more

la Madeleine - Chocolate Almond Croissant - Breakfast & Brunch Near Me - Webster, Texas

Easy and fast place for takeout!! If you sign up to be a member, you can choose between a few sweet treats!! The lemone madeline was so light and fluffy, and the butter croissant was flakey and rich! They brough out the orders really fast and with a great attitude!! Would highly recommend visiting read more

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The manager is so nice and the service but there is an employee her name is sana she was not nice at all read more

la Madeleine - Breakfast & Brunch Near Me - Webster, Texas

I had the opportunity to eat brunch at La Madeliene today. I had the avocado toast. It was delicious! Every bite was a delight. Wish I could have another one right now. read more

All the food I've tried is amazing. I can definitely suggest the cheese pasta, tomato basil soup, and the coconut cake. The jam and bread is also a great appetizer. The service is kind and helpful based on the times I've been. [[HIGHLIGHT]]It's a beautiful, cozy restaurant and I love their fireplace in the winter.[[ENDHIGHLIGHT]] read more

This is just a general review for this location as it is, in my opinion, the best of the bunch. I lived in Sawyer Heights and used to go there, and it was good, but not as good as this one, primarily because of the layout. [[HIGHLIGHT]]I love the vibe of this location and the management is great.[[ENDHIGHLIGHT]] Been coming here for years. I just wish you guys would bring back to pick three,! I think that's what it was called. It's been a few years. Anyway, great place. read more

Used to love these places. This one was very meh. Fruit on the fruit tart was old and gross. [[HIGHLIGHT]]Floors were very sticky.[[ENDHIGHLIGHT]] Croque madame and quiche were fine. Good service. Used to rate these places 5/5 now not so much. read more

I am here visiting for work and ordered a variety of desserts. The crème brûlée was pure liquid. I've never seen a crème brûlée made that way the eclair was so so the fruit tart was not good at all. This is very disappointing in La Madeleine. [[HIGHLIGHT]]I cannot speak on the service or the ambience because I ordered through DoorDash.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]The place is offensively filthy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The display case is dirty.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]There were huge dust balls and hairs all over the book cases.[[ENDHIGHLIGHT]] The chicken La Madeline is no longer good. [[HIGHLIGHT]]It's third worldish.[[ENDHIGHLIGHT]] read more

I'm not gonna lie I'm not a huge fan of French cuisine or French inspired dishes but La Madeleine is a favorite. My mother hypes this place up like no tomorrow, she goes multiple times a week I kid you not. The food is delicious, I love their wide variety of pastries, desserts, sandwiches, salads, soups & sides. I'm currently obsessed with their strawberry dipped croissant! [[HIGHLIGHT]]The restaurant is beautiful, it has a comfort to it that I'm in love with. It's spacious & the decor is beautiful.[[ENDHIGHLIGHT]] Also find it funny that I can enjoy a meal & learn French simultaneously! The service is decent, depends on who's working. Some staff are kind & enjoyable but others have a bit of attitude or an annoyance in their tones. Just depends, regardless that's the only con I can think of. Bonus is they offer a military discount to all service members & their families! read more

We love the salads, breads and desserts here. Very unique place. It does give you a piece of France without having to jump on a plane. We enjoy the great service, the unique food items and the atmosphere. Take your family here, you will love it too! read more

Great place to grab a quick bite or a delicious pastry. It can get pretty crowded as people are waiting to place their orders both for dine-in and the bakery. The tables are also pretty close to one another so I wouldn't recommend any big group seating. The dishes were brought out in a timely manner and were pretty good. The cappuccino was hot and delicious. Ordering can be a little confusing and hectic given the busyness of the place. Place your order at the counter, grab utensils and find an empty table. I believe they offer free hot coffee and sliced bread. The bakery is a must, literally anything from their menu will be a hit! read more

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Came here around 8pm on a Saturday. Only wanted to pick out a dessert to go. There was a quite a long line to place orders, so we quickly got into line. The line moved SO SLOWLY. Once our order was placed, the wait was SO LONG to receive our items (the items that were were staring directly at behind the glass container). The young man who assisted us was very kind and that was the highlight of the ordering experience. I used the ladies room during our wait and found there to be writing all over the walls with a marker, trash littering the floor. The coconut cake and croissant that we got were absolutely delicious. I had high expectations, considering the individuals that I went with are ALWAYS raving about this place (food, atmosphere) at this specific location. I was not impressed. I will only go back if they want to do. I won't be going out of my way. read more

Hi had lunch at this location today. Everyone was friendly, the restaurant was clean and my lunch was fantastic! I had the Chicken Friand, it's my favorite. The pastry was buttery and flaky just as it should be, a little too crunchy at the corners but, not a big deal because I never eat the entire thing. The mushroom cream sauce is my favorite. I could drink it from a cup..Lol I always order a little extra sauce. I have had many dishes here from soups, salads, desserts and I would have to say chicken friand is my favorite with their tomato basil soup coming in at close second. It's a savory dish that you have to try at least once. But...beware, once you do...you're hooked. Lol read more

la Madeleine - Chicken Friand (Savory Puff Pastry) - Breakfast & Brunch Near Me - Webster, Texas

What can I say about French fast food? I went because that's where my girlfriend wanted to go. I wouldn't exactly choose it for myself. It's too pricey and way overrated for my taste. If you go, have fun, enjoy the experience and the free bread. read more

So for the first time ever I did not like my meal at La Madeleine. This is my most favorite place to go. I've seen many managers come through but the service was always upheld with the greatest respect and to please the customer. Today however I am not sure what happened. I ordered the salmon and rice and it came out cold. So they take it back to warm it up and it's still not. The female manager was not nice. Maybe it was just a bad day if so I hope it works out for her. Going home to heat up my food. read more

Constantly out of stock on bakery items in middle of day. Been to this location on three separate occasions at different times and bakery items are consistently out of stock. read more

I've been coming to La Madeline plenty of times now and it's a great spot to eat and chat with friends or family. The environment, music, and vibe make it feels like you are jazzing in a France restaurant. My most recent trip, however, was not the best. The front people got my order wrong which led me to order and be charged for a soup I didn't want, however, just went along without causing much trouble. The Chicken Friand was good. Crispy puff pastry with a nice mushroom sauce. The french onion soup was not very good though. It tasted like it was watered-down and didn't leave a good aftertaste. I've tried their pastas, sandwiches and pastries in the past and they were pretty good along with the experience. read more

la Madeleine - Chicken Friand (Savory Puff Pastry) - Breakfast & Brunch Near Me - Webster, Texas

I am gratified that the management of La Madeleine took my concerns seriously. They responded quickly and fairly. Even the best places have bad days. My wife and I look forward to another, delicious visit in the near future. read more

Over all, great flavor with all items! I'm not a big fan of soups overall, but this with filling and tasty enough for me to want to get seconds. Can't wait to go again to try more of their items. I was too full to get any of their bakery items, but they looked amazing! read more

la Madeleine - Chicken Salade croissant with Caesar Salade - Breakfast & Brunch Near Me - Webster, Texas

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The manager named Ross is why they get 5 stars! He personally brought me my drink, that my driver didn't pick up! Thank you! That is what I call customer service!!!! You're the best!!! (Side note, more dressing for the good-sized salads, please) read more

I am looking for a bakery that rivals the one in my hometown. I kept seeing La Madeleine's menu and decided to try. I love quiche so I ordered the quiche Lorraine. It was bland. The crust was very good. I also ordered a palmier and an eclair. I loved the palmier and its flaky texture but the eclair was disappointing. I have had better from H E B. The tomato bisque was very acidic. It seems like a fistful of sugar put in the pot would improve it. I did enjoy the baguette. The menu here is very interesting so despite the disappointing fare today, I will return to try again. read more

What a great little spot! Loved the feel inside and it was very informal in all the right ways. Simply order on the counter and pick a seat. I'm a sucker for quiches and their quiche Lorraine was a total hit. The potato galette could've been a little crisper but the flavor was great! All in all a must try for a casual relaxed breakfast with good pastries and menu options. Will be coming back for sure read more

la Madeleine - French breakfast, Quiche Lorraine, cappuccino - Breakfast & Brunch Near Me - Webster, Texas

Never get modifications right. Cannot remember the last time they actually didn't put mayo on my sandwhich without me having them remake it.

Did realize they had breakfast. Well they do and serve full menu all day. Count me in! Service was great through. Happy we swung by! Of course we sat by the fireplace on this cold morning it was so nice!!! read more

Now a COMMODITY SURCHARGE? Are you serious right now? They add $.50 JUST BECAUSE! Just because you chose there, they say, thanks by charging you $.50! It's not about the money, it is the principal of the idea that they are charging you to offset their cost! Due to rising inflation...shut the f-up!! Even the franchise owner/manager doesn't agree but will still smile and take your $.50! Times that by 1000 people per week paying that fee...it's a scam and FRAUDULENT!!! If you believe this is right, go pay it and eat but I will NEVER step foot in there until they remove that fee! DO BETTER!!!!! read more

la Madeleine - COMMODITY SURCHARGE???!! Wait, what? - Breakfast & Brunch Near Me - Webster, Texas