First the hotel is very clean. The staff is very nice. I had a room with a kitchenette. Kyle at the…read morefront desk was amazing!!!!!! I wasn't able to go down by the pool area while was there but it looked so relaxing. They have breakfast there and it was so nice. Everything was so organized and so clean! Great place to stay, and will definitely start there.

I'm a Marriott member so of course I'm a little biased but I have to say I'm very impressed with…read morethe residence inn here in downtown Glendale. It cozies up right next to the downtown area so everything is very walkable. The hotel itself is so nice I was blown away. You will 100% catch me staying here whenever I'm working in the area again. The room is extremely clean and very nice. The lobby is super clean. And the woman at the front desk was very thorough when checking me in. I believe her name was Christina. A great experience here. Cheers!

I thought this hotel was great overall. Came here for a universal studios vacation. About a 10…read moreminute drive away. Love their lobby as they have a koi pond which the kids can feed in Tuesdays. They have a great made-to-order continental breakfast. They also have an awesome happy hour of 2 complimentary drinks to go along with some snacks like popcorn, chips, nuts, etc. Staff were all friendly and helpful when needed. The parking is underground. A little inconvenient as the parking elevator is separate from the room elevators. Also it felt like only 1 or 2 of the elevators were working. Ice machine was only located on the 2nd floor. Would've been nice if there was one at every floor or more than just 1 floor. Also the drink vending machine was always sold out. These are why I dropped 1 star. But overall, my family and I really enjoyed this hotel for our vacation and will most likely be back for our next vacation in the area.

There are some things I really like about Embassy Suites by Hilton Los Angeles Glendale and some…read morething I don't like very much. Let's cover the pros and cons: Pro #1: It's a pet-friendly hotel. It's not free to bring pets, and it's not cheap to bring your cat or dog, but it's not as bad as other places. Con #1: You have to pay $28 per day for self-parking in the lot underneath the hotel. I hate paying for parking at a hotel. Pro #2: They have complimentary breakfast and it's better than your typical continental breakfast at a hotel. There's an omelet station, scrambled eggs, bacon, pork sausage, pancakes or French toast (depending on the day), bread (bagels, English muffins, and toast), fruit, cereal, various pastries, yogurt, juice, tea, coffee, and more. Pretty solid. Con #2: There's a lot of noise as the hotel is located on a popular street in Glendale and it's close to the highway. At least my room was noisy. I had to wear earplugs each night (I'm a light sleeper). Pro #3: The rooms are suites so they're more spacious than your typical hotel room. There's a bedroom with a door and a nice living room area with a mini fridge and a microwave. Con #3: Some service snafus. I checked in digitally and I was supposed to have a virtual key card. It didn't work as there was an issue with the app. I requested some towels and they said they would bring them up to my room. They never did. I had to call back and they brought them up this time (though they brought a different number of towels than what I requested. Pro #4: They have a complimentary happy hour from 5:30-7:00 p.m. where each guest can get two alcoholic beverages (wells, beer, and wine). They also have some light bites such as chips and salsa/guac, pita bread and hummus, snack mix, or crostini (depending on the day). Con #4: The rooms are pretty clean and comfy, but they could be nicer. Case in point: an old hand towel was in between my mattress and the mattress box. All in all, a slightly above average experience. Without the expensive parking fees and lower pet fees, that would make a positive difference.

Exceptional service, beautiful rooms and plenty of gourmet options for food! There was also a nice…read moreStarbucks with fast Wi-Fi! Amazing

I was nervous to stay here because of the bad reviews but honestly I enjoyed my stay here so much!…read moreThe service was excellent they went above and beyond a few times. The room was spacious clean and cozy. It's in nice area I felt safe and would return.

Here for the weekend. Room is decent, no complaints in that area. In a great location…read more Only concern is that only 1 elevator was working all weekend. Kinda crazy for a hotel this size.

Very Comfortable stay. Positive:…read more- Front desk is very helpful - Room - good clean room. No issues. Minor - they need to leave at least another toilet roll. - Within walking distance to many shops and restaurants (highly recommend) Negative: - Only issue that we had was parking. The parking adjacent to the hotel has limited spaces. For extra parking, you have to swing to the end of the hotel and park. A bit of an inconvenience but that is it. - Our room faced the street and located on the 3rd floor. You can hear the traffic at night and early in the morning. Otherwise, good room. Overall, highly recommend staying here.

The rooms are like lofts. Comfortable, clean, friendly and only a block away from a grocery store…read more Loved the big bathroom and living area.

23-11-25-04:00-Place is okay for 1 night…read more Pros: $88/night (cheap) Comfortable bed Good lighting for reading Walkable to supermarket Clean Cons: noisy neighbours (paper thin walls/noisy) You can hear voices and stairwell noise Shower is 1/2 open and water pours out Onto floor Tips: If you wear earplugs and have a white noise Machine and drug yourself out on edibles You'll be okay here.

This is a good hotel. It is very well located and there are many different restaurants around and…read moreyou can go shopping at the mall nearby. The breakfast is good. The staff is friendly. The rooms are standard for a Hyatt..

This is the second time staying at this property for a short staycation. As many reviewers have…read morepointed out, the location is very convenient. We walked to the Glendale Galleria after checking in, then walked to Raffi's Mediterranean restaurant nearby for dinner. This morning we walked to Porto's Bakery, an LA icon, for their delectable baked goods. The room is spacious and modern, good selection of free channels, and nice walk-in shower. We could hear some street noise even though we were on the highest floor, and also some noise in the hall day at night and in the morning. Other than that, very pleasant stay.

It was hard to know what to expect with this hotel. The reviews were also negative and I often…read morethink people are truly just expecting too much or I don't know, off their rockers. Honestly, everything would've been pretty mid except for that They only had one elevator working out of four possibilities for a hotel with I think 18 floors and very busy. Waiting for the elevator especially when you're on the 11th floor so if you have luggage using the stairs is not really an option. It truly made every time leaving or coming into the hotel a very annoying process to have to wait in a huge line then be smooshed in a gigantic queue for the elevator. Also, the gift shop was so overwhelmingly overpriced. A little pack of almonds like a couple ounces was 6-7 dollars. It's super close to Transit and also the Americana so that's really why we chose it for this particular location, parking was also really expensive but I used one of those parking apps to find something nearby for like $15 instead of paying well over $30 to park for a night, . Additionally, just walk your butt over to Trader Joe's across the street and grab some items instead of paying out the nose at the gift shop. Didn't eat any food there. I didn't have any problems with cleanliness of the rooms, yes, it was a little bit dated, but my main complaint was just It was really inexcusable to have three of the elevators out on a busy weekend with probably close to capacity crowd at the hotel. They should've had an emergency person coming in to fix the elevator on that day. There is an outdoor pool that's heated, it's set online. I think that there is a hot tub, but there is no such hot tub. So we didn't try the pool even though it was heated because I think we'd really just would've preferred a hot tub. I was able to use a peloton bike to work out which I appreciated, but there is no sauna. It's all locked up, even though it appears that there's a sauna, and some places online list the sauna, the sauna is not functional. The gym is quite large.

I chose this hotel mainly for the location, and it did not disappoint. It's in a great area, and…read morethere's a church directly across the street, which made catching morning Mass super convenient. Check-in was quick and easy, which I always appreciate after a long day of traveling. There's plenty of parking in their garage. It's not free, but it's secure -- and honestly, I'd rather pay for peace of mind. The room itself was clean and had all the usual amenities you'd expect. Everything felt comfortable and well-maintained. The only issue we experienced was that the toilet overflowed. We notified the front desk, and while they were responsive and brought towels, we weren't moved to another room. It would have been a five-star experience if we had been swapped out, especially given the inconvenience. That said, we had already planned to step out and only came back to sleep for a few hours, so it wasn't a complete dealbreaker -- just a bit of a customer service miss in my opinion. Overall, the location, cleanliness, and ease of stay were solid. With a little more attentiveness in handling unexpected issues, this place would easily be a full five stars.

Great quaint place with nice staff and cozy accommodations small dab in the middle of a bunch of…read moregreat restaurants. This place has its own parking in a semi secure area off the main street. The rooms are these little bungalows, some with a garage type area. They've got all the basic needs covered and the room rates are highly competitive.

Starting with check-in: I couldn't find anyone at the front desk. A very nice gentleman cleaning…read morerooms offered to find someone for me. Strange encounter. The clerk wasn't outright rude, but for the first several minutes seemed pretentious, like I wasn't good enough to stay there. He didn't introduce himself or ask my name; I introduced myself and asked his name after check-in, and he warmed up a bit. It felt like I'd caught him doing something wrong or arrived before he was ready. I had to ask multiple questions because he didn't offer information or engage. My customer service was on point--his, not so much. I'd been driving all day and was exhausted, wearing very casual clothes, but he felt very judgey. I asked to see the rooms after reading reviews. The first was rundown and not worth the $150 he quoted. He kept going into the back office between questions, implying he was busy or nearly full (there was only one car outside). When I asked to see the other side of the hotel, which had allegedly been updated, he bragged about being fully booked, though I only ever saw three cars. Odd. The second room was just okay, but I was too tired to find another hotel, so I stayed one night. Few things frustrate me more than visible neglect and lack of detail. There were drywall screw heads popping out, scuffed walls, holes, and water-damaged bathroom drywall from a poorly placed glass shower door--crumbling onto the floor. The floor itself was dirty. The outer entry door was peeling badly, shedding bits of clear coating onto the floor and my hands. The blinds appeared to not have been cleaned in months--which should be done regularly. The bed frame was filthy--dust, debris, bits of wrappers and food. It was clearly dirty, with oils, handprints, and dried liquids (I'll leave that to your imagination). The closet doors, off-white, had visible hand grime. The disinfectant wipes I used were brown - yuck. The lamp was dusty, an outlet near the bed had a broken metal piece stuck inside, and both the bathroom vent and hair dryer were caked with dust. The dryer filter hadn't been cleaned in ages. The countertop above the mini fridge was detaching, the bathroom shelf was decaying, and the shower glass hadn't been cleaned. The creamy drip marks on the wall--hopefully conditioner or soap--remained, and the grout was mold-stained. A simple bleach spray would've fixed it. The shower water pressure was awful, with calcification that needs vinegar soaking. It also leaked from the stem. Meanwhile, the sink had too much pressure. The cleaning staff were wonderful--always offering help. The issues here clearly stem from management, not staff. I realize this isn't a four-star hotel and that my standards are higher than average. Having worked in property management and emergency response, I've been in many homes across all conditions and know what "clean" should look like. I attached photos (which don't even capture all of it) so others can decide for themselves. Public beds and showers should be cleaned frequently so dust, germs, and bugs don't build up. The initial clerk did warm up by the end, and wasn't outright rude, just awkward and pretentious at first. When I checked out, a different man was working. He was extremely pushy, insisting I stay longer despite me saying I had to get back on the road. Then he handed me a clipboard and said it was mandatory to fill out--a sheet listing my name, room number, and space for comments, stacked under previous guests' notes. I told him I'd review the hotel online instead. He insisted I fill in each section, so under "comments" I wrote "review on Yelp." Other than being pushy, he was friendly--but it was an annoying end to a stay that wasn't worth the cost. Not the worst stay I've had, but definitely not one I'd repeat.

During my stay at the Conrad Hotels & Resorts, I witnessed an employee named Joy go above and…read morebeyond to protect and care for a guest, and I truly believe her actions deserve recognition. Last night, I saw a young woman enter the hotel clearly under the influence alongside a young man. At first, I assumed they were together, but something about the situation felt off. The young man seemed to be following her and trying to control the interaction while insisting she was "fine" and didn't need help. What stood out to me was that Joy did not simply take his word for it. She stepped in, calmly took control of the situation, and continued checking on the young woman despite the man trying to speak over her. After some back and forth, I heard Joy directly ask the young woman if she knew the man. Shockingly, the young woman said no. At that moment, Joy immediately asked the man to step away and questioned why he claimed to know her and why he was following her. Once confronted, the man left. From what I witnessed, the young woman was then safely escorted and able to recover in safety. As a bystander, I cannot express how much respect I have for Joy. In today's world, many people would have ignored the situation or brushed it off as people "just having fun." Instead, Joy trusted her instincts and potentially protected that woman from a very dangerous situation. Because of her attentiveness and courage, that young woman was able to safely wake up without a stranger in her room or something far worse happening to her. Watching this unfold honestly made me feel safer staying at this property. Employees like Joy are rare, and the Conrad should be incredibly grateful to have someone so observant, compassionate, and proactive representing their hotel. On behalf of that young woman and as someone who witnessed everything unfold, thank you, Joy, for stepping in when it mattered most. The world needs more people like you. Keep up the amazing work.

The Conrad Los Angeles was the perfect place to stay overnight in LA. While not walking distance…read morefrom much, it was easy to uber. The hotel was very clean and accommodating. The best and comfiest hotel bed. The views and interior design were spectacular and the restaurant and dining options were delicious. The amenities were great as well. The hotel so kindly held our luggage after the check out time, which was a tremendous help before our late flight. When a hotel is as accommodating as the Conrad, it truly makes the whole experience. I will definitely be staying here again!

Good price, nice area, nice lobby, however rooms are a little dated depending which room you get…read more 5th floor water takes forever to heat up sometimes. Decently clean but definitely older furniture etc Wish there was an actual breakfast rather than pop tarts like some muffins or rolls even. Hair dryer sucks and doesn't even have an attachment on it to help blow dry. The lobby is the vibe but the rooms just suck. Bathroom ceiling was concaving inward. Just very low decor wise compared to the lobby

We've stayed at this hotel a couple times now. I like that the whole thing is balconies. The…read moreweather was bad so we weren't able to check out the pool. The thing that we like most about this hotel is the location. We do like to go to the Hollywood farmers market on Sunday mornings when we stay in LA. This hotel has a little fridge, and it's probably 15-20 minutes from the market. Five minutes away is a street with ALOT of restaurants. The hotel is clean, it is kitschy for sure. It's not the Marriott, however, location, and the fact that it is reasonably priced and there is no charge for Wi-Fi or parking is a humongous plus. We stay all over the LA area a couple times a year. We have decided that from now on we are just going to stay at the Glendale express.