If this agency could be rated a zero, that's what it has earned. I would definitely not recommend…read morethis realty company. Samantha, who self-described works for Volt, was rude and would not leave when requested. Unacceptable. Will be writing the board of realtors, as well. There are too many great agencies out there. Skip this one.

I couldn't have asked for more from a realtor. In fact, I definitely wouldn't ever have imagined…read morethat my realtor would be as much help, and make our home buying process as pleasant, as Tony did. My girlfriend and I decided to start looking at homes in June 2020. We found Tony online and loved his reviews. After touring our first house, we started asking him basic, first time home buyer questions about the market, the process and what we needed to make an offer. We knew nothing. Tony patiently took us through everything. There was never any pressure to commit to him or anything. Never did he make us feel like we were dumb for asking something. All he did was answer our questions and say that he is available whenever we wanted to see more houses. It was just positive vibes throughout. The Austin market is crazy, and we saw 30+ houses over the next few months. We lost out on 5 offers. Throughout the process, Tony never pressured us to make an offer, nor to raise our offer. He evaluated every opportunity with us. He listened to our thoughts, and added perspective if we asked. He was our partner. Always knowledgeable always patient. And I hesitate to advertise this because I know he has a family, but he was also almost always available. We felt like we were a team and he was always looking out for our best interest. When we were our most frustrated, Tony assured us that we would get something. He told us not to give up. When we finally had an offer accepted, Tony was as excited as we were. He helped us with everything - mortgage, inspection, and even recommending contractors to work on our house. Tony was willing and advise us long after the deal was done. He clearly just enjoys helping people. I can't imagine having gone through this sometimes stressful process with anyone other than Tony, and I'm so grateful we found him. Cannot recommend him highly enough. Plus, the dude has great hair.

I've never recommended a mortgage company before but I wish I had used Bedrock for my previous home…read moreloans and refinance. The process was simple, visited the website, got connected with Sonny Baker in Austin, TX within 24 hrs, received the email with required documents to email/upload onto their website (takes some preparation but it went smoothly) and in less than 30 days I was approved for my refinance at 3.75%, 30 yr fixed. The rates moved slightly up just after Sonny and I first talked; I had searched around (Quicken and several others) but Bedrock Mortgage, (dba, Fairway Independent Mortgage) was the lowest. Despite the slight rise in rates, Sonny held true to his word and kept the lower rate of 3.75%...awesome. Walked me through the process, handed me off to Chad who handled my documents; extremely easy to work with and to stay in touch with. My credit score is high, no outstanding debts/bankruptcies, which I assume helped make things go pretty well. I only had to submit a simple letter explaining some entries on my credit report but Chad worked with me very easily. Overall, 5 stars because they did what they said they would do, they made it painless and the closing was done at my house in the evening by a Notary who called in advance to find out when it would be convenient for my wife and I.....never had that happen before!!! Sonny's info is below, give him a call and say Roy from Boerne sent you....great folks. Sonny Baker Bedrock Lending of Fairway Independent Mortgage Corp Branch Manager 512.968.9966 check our rates or apply online at www.bedrocklending.com

After two failed attempts with other Zillow referrals, I was concerned I was getting priced out of…read morethe available low rates. I had wasted six months, and an appraisal that at the time did me no good. In checking spam mail one day I found the contact from BedRock Lending also referred from my inquiry to Zillow. Knowing first hand the unique Texas mortgage laaws from a previous refi, the signatue block caught my attention; that Bedrock Lending is a Texas based firm. I immediately contacted Mike Miller and have no regrets. We ran the numbers and locked in at the lowest rate possible for me. I've gone from a 5.835 (2004) to a 3.125 (2016). Sonnny and his processing team were easy to work with. I don't know what magic they used, but I did not have to pay for another appraisal. My closing was complicated as I work a 4.5 hour drive from where my my home is located. That, too, they were able to deal with. I got out of work one day, met their rep, signed the closing docs and a week later my cash-out funds were in the bank. If you're on the fence still about refinancing give Mike and Sonny a chance to help you. I'm glad I did.

Mia is the best! Even in the crazy-competitive Austin market she's persistent and always on the…read morelookout for the perfect house. She gave great advice too! If you're looking for an awesome realtor Mia is the one!

Mia is knowledgeable about the market, full of good ideas, and always available to answer a…read morequestion or give advice. For first time homebuyers like us, it was such a load off our shoulders to know that she had our back. We love our new home, and the process went very smoothly. Mia's the biggest reason why!

Jeannie is wonderful!!!…read more I was very particular when selecting a realtor to purchase my second home and sell my first, as I had purchased my first home without a realtor, and was already pretty involved in searching for neighborhoods and houses on my own. I interviewed several realtors, and found Jeannie to be one of the only realtors who impressed me with her organization, reliability, experience, and initial thoughts about selling my house. The other great quality is that she is still laid back, and really personable. I found Jeannie randomly and called her out of the blue because I saw her sign in front of a couple of houses in my neighborhood that had recently sold. Jeannie met with me initially and answered several questions I had about what services she would provide to me as a seller's agent for my home and as my buyer's agent. She was very knowledgeable about the neighborhoods I was looking at (central and east austin), and was super flexible and available to show me houses when I was available. Two things that most impressed me about Jeannie is that she was a tough negotiator, and was super helpful in guiding me on repairs that were going to need to be done to my new home. I was looking for a home that needed a bit of renovation, and she was great in differentiating the big-dollar problems from the small-dollar ones. She also had a team of contractors and handymen that were available (and reasonable) to help me get my house ready for sale and help me start work on my new house. Jeannie overall is great to work with and a great realtor, and I would recommend her to anyone!

We were looking for a home with potential in East Austin, and Charisse knew exactly what we meant…read more We were first-time homebuyers with a limited budget who thought we were capable of renovating, but we had no idea what we were getting into. Looking back, we were trouble waiting to happen. Charisse's experience renovating her own home helped us find a house that just needed a little love without getting in too far over our heads. She went above and beyond to make sure we ended up with a home and a neighborhood we love.

Extremely rude. Expects you not to read or understand contracts and just accept them as is because…read morethey're "default" and "everyone else has done it". Does not use proper punctuation or grammar in emails and uses many words incorrectly. Shows up late and in sweatpants. Also told us incorrect information about the property.

Dave is the best!!…read more My husband and I were in the market for an investment property in the Austin area, but we live out of state so we were a little worried about finding the right agent who would not only understand our vision, but also be our biggest advocate (especially given we are out of state clients). Let me tell ya, Dave was everything we had hoped for and MORE! We interviewed many different agents in the Austin area who specialize in working with investors, but Dave hands down blew the rest of the competition out of the water. From the very first time we spoke with Dave, we were extremely impressed with his market knowledge, real estate experience, enthusiasm and transparency. It was clear that he truly cares about his clients, and we knew right away that we were going to be in good hands. Being fairly new to real estate investing, we needed a lot of hand holding though this process and Dave made sure that we understood exactly what was happening every step of the way. The property listings he sent us were right in line with what we were hoping to find, each with a cash flow analysis so we knew that these were deals would be good investments. Dave ended up finding us literally EXACTLY what we were looking for within our budget (when the other agents we interviewed told us we would not be able to find). Yea Dave!! We felt comfortable enough to put in an offer on the property without actually seeing it in person, which in itself is a testament to Dave's communication skills and trustworthiness. From the initial offer through negotiations with the seller and beyond, Dave hustled on our behalf and we could not be happier! Another thing that sets Dave apart from the rest is his service. We live on the west coast (two hours behind) and often work late or are traveling, but Dave always made time for us and never made us feel as though we were a bother. We even were on an international trip a few days before closing (ha... ) but Dave was working on our behalf the entire time, ccing us in on emails to let us know things were getting taken care of. If you are looking for a rockstar genuine agent who provides 5 star service and will hustle on your behalf, Dave is your guy. We know who we will call the next time we are looking to purchase in the Austin area! Thank you Dave for all that you do! Kassy&Dan

I chose Mark Doran, owner of Market360 group, as my listing agent when I sold my Pflugerville home…read more Mark is a second generation Austin realtor with many years of experience in the local market. Mark came to my house and gave my husband and me lots of great suggestions for updating and staging the home. We adopted most of his ideas. We replaced flooring throughout, as well as painting, updating light fixtures, power washing the exterior, trimming our landscaping, etc. Mark advised us every step of the way. I felt very comfortable in his ability to negotiate the price, the fixes the buyers requested, and any other items that came up. In the final analysis, our home sold for asking price in about a week. It was as painless a process as it could possibly be, and I definitely credit Mark and Market360 for the ease of our home sale.

I've had the pleasure of working with Michelle for almost a decade and she is one of the most…read moreknowledgeable real estate agents in the Austin, TX area. She takes the time to truly understand her clients' needs and works tirelessly to ensure their satisfaction. Whether you're buying or selling a home, you can trust Michelle to provide exceptional service and guidance every step of the way. I highly recommend her to anyone in need of a top-notch real estate agent.

We have bought and sold homes in the past, and it has never been an experience I enjoyed, until we…read moreworked with Michelle. We were wanting to sell our existing home, and purchase a new one all in the span of a few months. This is something we had been putting off for a long time, worrying about all the hassle involved. This is where Michelle stepped in. I basically told her "I wish I could disappear for two months, come back and everything is done. I'd love it if someone could just do this all for me". To which she said, "that's why I'm here." She was fantastic in every step of the process. She has a great network for everyone from photographers to handymen to appraisers to even cleaning crews. With her help we received 4 offers within hours of being on the market, and ended up selling for 30k more that what we had originally thought we would list at, and ended up being the highest sale price in the history of my neighborhood. The buying process was just as great! Unfortunately we were in a deadline to get into a home before I left the country on business for 3 weeks. We found a home we love and she made that happen. Now we are in a dream school district for our kids, in a home that we love and couldn't be happier. I would (and will) recommend Michelle to anyone in Austin even remotely interested in buying or selling a home!

My wife and I used John Paul to sell our home on Lake Travis this year. His preparation and…read moremarketing of the home was outstanding. Photographs were excellent and he was very hands on in the selling process. Great followup with prospective buyers and ultimately getting the sale closed in a timely fashion. Very professional and will provide honest feedback to the seller. Highly recommended.

All -- whether you are BUYING or SELLING ... beware of Coldwell Banker's agent: John Paul Porter…read more This realtor is truly out for his own and WILL TAKE ADVANTAGE of you. I moved out of the Austin area faster than I would have liked perhaps and left my property and belongings in the not so capable /good hands of John Paul Porter. He was absolutely determined to close the deal by the end of the month and put me at a huge disadvantage. There was little or no consideration towards me throughout this transaction because I was remote (in California) Not only were there total and complete strangers accessing my house at all times, but this realtor was asking me if 'he could have' some of the belonging that were still left at the house (shipped to me at a later time by family) When I raised the question of why intruders were in my house without my permission or knowledge ....he replied "it is NOT my job to babysit your house" !! ---geez, he's my realtor getting a good stash of commission here, it's NOT his job to watch over my house for sale when he's my Realtor ? Well it is my job to advise any / all folks to beware of this realtor and be warned that he is completely out for his own. He has no planning skills whatsover in the event unforseen events my come up, so his years in this industry are worthless so far as getting proper representation from a bonified,good faith Realtor. John Paul Porter advertises himself through Coldwell Banker as "Dignified Dwellings" .....but there is nothing dignified about a selfish real estate agent who pressures one into terms and conditions that put you at a disadvantage. Rest assure John Paul Porter of Coldwell Banker sees you as a paycheck ....NOT a person.