I am not sure where to start. My wife and I have eaten at La Caille on numerous occasions. We love the ambience, and DID love the food, wine, and service. Those days are no more. La Caille shut down during COVID, like all other restaurants in the greater Salt Lake City area. They were quite slow to reopen. They posted information stating that the delay was due to "remodeling". I don't know if that was true or not. Also at some point the executive chef won on Guys Grocery Games. This may help explain the entire situation. So, they finally opened up, much later than all the other restaurants. We were excited and booked a reservation on their opening night. We sat outside on the northern patio. We were shocked to find out that they had removed escargot from the menu. That is one main reason that I like to go there. They are one of two restaurants in Utah that regularly have escargot on the menu. We were told by someone working there that night that they were trying to rebrand themselves as a restaurant where "people would come once a week instead of once every five years". They also did not bring us the normal expansive wine list. The only thing availability were four bottles that were all priced from $250 and up to $1,000 per bottle. They also offered 4 or 5 bottles of their La Caille "branded" wine. I am not a complainer....but we complained. They management finally agreed to let us have two bottles of our favorite wine there. It is a Pinot Gris called TiefenBrunner. This was a struggle to get them to let us have that wine. We discussed with our server the fact that the executive chef had won an episode of Guys Grocery Games. He informed us, during that conversation, that the executive chef was opening his own place somewhere in Salt Lake City. I am not sure of the name of the restaurant or the location, I just can't remember. The server did share that information with us. My wife and I decided not to return following this night. Well, we heard somewhere that they had re-added escargot to the menu. I called to verify this and was told that they had added the escargot back. I must not have been the only one upset by this. So, we booked a reservation for Friday 19th of February, 2021 at 7:15 PM. When we got there we were one of 4 or 5 couples waiting in the foyer to be seated. After a few minutes the hostess arrived and was shocked at having so many people waiting to be seated. I wasn't sure how they would be surprised as all had reservations. We were seated in a timely manner. The wine list FIASCO had not been fixed. There were four bottles of wine listed ranging in price from $250(ish) to $1,100(ish) and then 4 or 5 bottles of their La Caille "branded" wines. I am not averse to paying a premium price for premium wine....with limits. We decided on cocktails instead of paying these exorbitant prices for wine we did not want. I had a martini. It arrived and was literally almost unbearable to drink. I drank and moved on to a cocktail of my choosing. The escargot WAS on the menu. I ordered it and my wife ordered the Foie Gras. The escargot was TERRIBLE. It had no flavor, was overcooked. The butter was very bland. There was no salt, no garlic and not enough parsley. It was all I could do to struggle through all 7 of them. The Foie Gras was NOT seared and more like a pate in consistency and presentation. It was unimpressive. We shared a squash and burrata salad. The salad was delicious. I ordered the duck breast, which was previously cooked to perfection at La Caille. My wife ordered a lobster "fondue". The word fondue was misleading. What arrived was a 6 oz lobster tail cut into 4 pieces, it came with assorted veggies and a sauce over the top. I am not sure why it was called a fondue. She said the flavors were ok. The duck breast was an enormous disappointment and almost inedible. It was cold. The skin was not crisp. The flavor was strange and unappetizing. I forced myself to eat two slices and stopped there. The service was unbelievably slow. I wanted to blame it on a trimmed down staff due to COVID or whatever excuse you want to fill in. I repeatedly saw bus staff not doing anything, but leaving plates on our table. It was a painfully slow night with severely disappointing food and service. The wine menu fiasco is absolutely mind boggling. We have decided to stop going for good. We don't know if the problems are due money, executive chef issues, or what? But the problems are VERY real and inexcusable for the cost of the experience. read more