We USE to love this place. Especially with the kids…read more However it seems like every time we go back there's a different issue. Now it's to the point where I'd rather spend more money at a different restaurant than deal with the poor quality here. The last time I was there I ordered the butternut squash ravioli. For $19..... there were 8, yes I said 8, small pieces of ravioli. IF this had been handmade, freshly rolled ravioli, perfect. I wouldn't complain. However, to take these out of a freezer and cook them in some water and throw tomato sauce on them is insulting for $19. Needless to say, I was hungry after "my meal". My 11 year old also ordered an adult pasta dish that same night and when the server put it in front of him, my son asked us privately if that was all he was getting to eat. Eleven year olds don't say things like that unless there's an issue. From the dry salads to the frozen pasta, I think East Side Mario's has gotten enough of our hard earned money. I doubt we will return.

I have no words for what happened tonight. My poor brother - who has generalized anxiety disorder -…read morewhich already makes me protective, was basically verbally abused by a waiter this evening. I really don't have the energy to talk about this anymore, just spending some time with my brother right now, but here is what he wrote: From my traumatized older brother: To say I'm disappointed, let down, deshevelt, in this mario's franchise, would be an understatement. I came for a nice dinner with my younger sister after a nice day at the plaza, no stress, enjoying family, and that inner zen was eternally burned upon entering Mario's at approximately 06:54PM EST april 19, 2026 - we were sitting at the first booth to the right of the entrance. To preface this, I have only heard good things about this place from family and friends, so this was supposed to be nice and fun. However, upon entry, after we were kindly seated by the hostess, we were served by a man who I could only describe as a schoolyard bully. As a new customer, I was new to coming to a place like this - which should be exciting. but i was rudely approached with what i wanted to order without the all you can eat style of things, and in fact ridiculed from the get-go. First, he examined my little sister BEFORE SHE EVEN ORDERED ANYTHING, and preemptively told her that she couldn't order from the kids menu. "We are going to have to charge extra for that" was the most commonly heard thing that was yelled at in my face without anything properly being described. This then led to our first dish, caesar salad, which I very kindly ordered, along with (and this next part is very important) FETTUCINE ALFREDO, but at this point, only the caesar salad came. however, it came with bacon - honest mistake, could happen to anyone - so i kindly asked the waiter from hell if he could kindly remove the bacon, which i felt bad for even asking. he came and was incredibly rude, told me that "i should have read the menu" and for the record, the menu did not clarify the ingredients of anything on the menu. so, now, after making me feel incredibly guilty and dumb for not knowing something that wasn't even indicated, the caesar salad was switched. I was incredibly anxious, on edge, and felt horrible already at this point. but we aren't even at the worst part. Remember earlier, I ordered fettucine alfredo very clearly, and we both had an understanding of that order... so I thought. I was gravely mistaken. Server from hell, J, then brought what looked like large strips of CHICKEN over some pasta and alfredo sauce. Yes, there was chicken, which as clearly mentioned before, I did not order and was not even on the menu. then i was really anxious and nervous, at this point, kind of intimidated to even say anything, but i finally got it together to really kindly tell him that this was not what i ordered, and what i got in response was a full blown melt down. he started yelling at me "sir, it is your responsibility to know what you are ordering" effectively calling me stupid or ignorant, claiming "you clearly didn't point to that on the menu, i just brought you what you pointed to" becoming less and less clear seemingly just had something against me personally at this point. I remember that my little sister was with me the entire time. He yelled at me for about 5 minutes and told me basically how stupid I am, and then rudely said "just so you know, we are charging you for the chicken too". I NEVER ASKED FOR THE CHICKEN, and he yelled at me, and downright humiliated me in front of my little sister, which really triggered both of us, as i have generalized anxiety disorder, so this was incredibly difficult for me, and even worse to have my amazing little sister sit through it all.  After this, I really hadn't felt this backed into a corner since 2nd grade, so I mustered up the courage to tell him, and he barely responded.  Then, we ordered a lasagne to go - which he also was sticky about - about 20 minutes before we got the bill. 20 minutes passed and we got the bill, where he still charged me for the chicken I never ordered. Finally, he took another 20 minutes after paying the bill (because I really didn't even have the mental strength to fight this anymore) to bring the lasagna. After that, we were drained from what should have been a lovely dinner with my little sister.

Very good burger and they got the food out very fast. The servers were very nice and always had a…read moresmile. The general look of the restaurant is very cool there is a lot of tvs to watch and I really enjoyed my experience here.

This was the second time we visited Shoeless Joe's and the second time we were blown away with the…read morefood and service. We had tried another restaurant where we had reservations but they were so packed they couldn't seat us so my wife suggested Shoeless Joe's because we had been there before and the food was good. The occasion was my MIL's birthday so we hoped that the food and service would be on par with our first visit. We were not disappointed. The service was wonderful and we interacted with a number of servers all of whom were very polite and friendly. Drinks came out quickly and as ordered but it was the food that continues to surprise me. My steak taco bowl was unreal - the layers of flavour were outstanding and this tasted like something I would make for myself at home, only better. My wife had the garden burger and finished the whole thing. My FIL had the two piece fish and chips and demolished both pieces (portions here are not skimpy at all). Both my daughter and MIL really enjoyed their meals and the price for 6 people was more than reasonable. People may think that this is just a Kelsey's replacement and a run of the mill sports bar but it's really not. The food is top notch and the service is excellent. We are already making plans to go back.

Went for a light dinner around 7:30 on a Friday night. Friendly staff and good atmosphere. Beers…read morewas great. Food service was on the very slow side. Would return for drinks but would not consider this as a dinner destination.

A smaller footprint with a loft for additional seating, the space is enjoyable. They have a good…read morebeer selection as well as guest taps. They have a good small menu so it is suitable for lunch or dinner...or just a beer. I had the Black Hop Down beer and it was delicious. We split a chicken caprese and a pork belly sandwich. Both were enjoyable though they appeared to be pre-made and re-heated. The caprese was a bit soggy on one side. The menu indicated they both came with house-made chips, but we had to remind them - and only got one serving with the gal noting that only the caprese came with chips... not what the menu says. Ideally, for better presentation, chips on the side of the plate would be better. We also tried the sardines. This was interesting but nothing I'd order again. My overall three rating is based on this - however, I do want to note they've only been officially open for a few weeks from what I'm reading - so I'm putting this down to 'opening pains'. We'll do a revisit and update in a few months. Service was affable. Nice people. Would I return? Yes Would I recommend? I think this will become a favorite local meeting spot for beer - probably a bit further than I'd drive on a regular basis.

Great local and family friendly venue. Kids love their meals and half price appetizers are always…read morea good deal. The staff and service really make this place good.

Good breakfast served quickly on a busy weekend without the "processed" feeling. On this occasion…read morewe didn't have to line up to get in.

Five guys makes one of the best fast food burgers in my opinion. I love how fresh the ingredients…read moreare, and how you can put all the toppings you want. Service is always quick. The free peanuts are a plus.

My brother loves surprising my parents and I with food from UberEats. Our most recent surprise was…read morefrom Five Guys. I've had Five Guys before, but at different locations, while my parents never has Five Guys before. What I like about Five Guys is that they have lots of free great toppings for their burgers like sauteed mushrooms and jalapenos peppers. What I don't like about Five Guys is that the only buns they have have sesame seeds on them, so I can't eat their buns :( I've eaten many a bunless hamburgers, but sometimes I just want a plain old seedless bun, ya know what I mean? This particular location is too heavy handed with the Cajun seasoning on their Cajun fries. They were salty almost to the point of being inedible :( Overall the food was good, but next time, if I'm ordering, I'll just get the regular fries.

$20 for a measly piece of chicken, plus delivery order was error for white / dark meat. Took less…read morethan 3 minutes to eat. Never order again.

The family loves swiss chalet, but it's slim pickings when your a vegetarian. I decided to go with…read morethe veggie burger and fries, and it was surprisingly good. The veggie burger was just your typical soy patty, but the bun was nice and the veggie patty was tasty. They forgot to dress my burger, so when it was brought to me, the waiter asked what toppings I wanted and brought it separately on a plate and I dressed it myself, which in the end was fine. It was pretty quiet when we popped in on a Sunday afternoon. Service was friendly and to the point. Environment of the restaurant was welcoming. The bathrooms could use a good clean (floors were sticky) The Swiss chalet is attached to a Harvey's.

My husband and I love Harvey's. We like their burgers and their deep fried apple pies…read more This location is a Swiss Chalet on one side and a Harvey's on the other side. They also have a drive thru. Service is quick and the restaurant is clean.

6 Dec 25, had supper at the dinning hall. We were greeted right away, and seated within 5 minutes…read more Our server was attentive to our needs. The food was served within 10 minutes, as well as being hot. The chicken was moist, fresh, and warm. The BBQ side sauce recipe was changed to a better one. The place is very busy, but seems to to proceed in a quick pace. All around festive atmosphere. Highly recommended.

Everybody knows them for smoked meat. But, what about steak and eggs? I wasn't expecting what I…read moregot, which was AWESOME. When the server asks me how everything is tasting, I typically reply with "good", or "great", or if my mouth is full and I'm in mid-chew, a smile/nod, or a thumbs up. On this particular occasion, I said "excellent" and asked how the steak was seasoned. She went to find out for me. Home made garlic butter, and a dusting of parsely. YUM. Eggs were cooked properly and nicely seasoned as well. I didn't eat the home fries for 2 reasons. 1) they were not fresh potatoes cooked on the flat top. 2) 3 eggs, steak, rye toast, and 2 cups of coffee had me bursting at the seems! On top of the fast and friendly service, the price for this meal was VERY reasonable.

Great servers, good food, but bar inhabited by loud obnoxious drunks who they let control the…read moresports on TV. When did poker become a sport? Clean up the bar to ensure a family atmosphere.

I've never been to this franchise before and we were in the area and I was starving. The fam and I…read moredecided to pop in on a Saturday night and grab a large size poutine to share. (They have different names for the poutine sizes, but I forget them). We were greeted right away. The staff were super friendly, especially when we asked about what oil they used (peanut allergy in the fam). There were cases of canola oil sitting in the store as you walk in but I didn't notice them, and the staff could have pointed out the many cases just sitting there infront of my eyes but they were friendly and explained how they were allergy friendly and there were no peanuts allowed on site. They have a chicken/beef gravy (which we got) and a vegetarian gravy. The poutine was excellent, and my daughter raved that it was one of the best poutines she ever had. I am actually kicking myself for not trying this franchise before because the poutine was amazing. Tons of curds and the gravy was outstanding. Don't sleep on this place!

Really enjoyed our poutine. I'm basic and just got the original but it was so yummy!!! I wish I…read morecould eat it more often!! The little donuts are a nice treat too! We will definitely come back again! Love the vibe of the place. Definitely fun and unique in here!