Give Blase a raise!! Super cool, personable, and knowledgeable of the products. Addresses me by…read morename anytime i come in and always has a great attitude in assisting. I've been meaning to leave a review for months now specifically for Blase, although I've forgotten many times to do so, and every-time i come back, i remember why i was leaving that review for him. Keep up the good work!

Well I went to Rise the other day. July 9th I was there. I have been looking for a good spot that…read moredoesn't sell anything old and crispy. I walked in I needed help a little bit and was helped by a gentleman very nice got my purchase went to the front desk explained to the lady my situation that everything that I've been getting has been old and brittle she says our stuff is not like that I said okay thank you. Well when I got home I opened up the first bag I got and it's just the same as everybody else I look in the back harvest date was in 2025. I don't know if I'll go back to this place pretty upset I spent when I spent to get brittle crispy stuff again not happy. I would post a picture but I'm not I have the receipts though I still have the packaging I don't know probably won't go back.

Amazing service! Very very helpful with my wifes' medical needs...and we cannot recommend them…read moreenough!!

If you're looking for a medical marijuana card in Nevada, this office will likely get the job done…read more The waiting room feels more like a holding cell than a medical office, and the overall experience is far from what most people would consider traditional healthcare. The doctor has a very unconventional personality and seems focused primarily on evaluating and approving cannabis cards. I asked about an unrelated medical procedure, and he quickly told me I didn't need it, which at least saved me from pursuing something unnecessary. If your goal is simply to obtain a marijuana card with minimal hassle, this may be the place for you.

It was great. They had everything i needed. They had great sales. Will be going back.read more

Went to this location to use my 40% off "ENTIRE PURCHASE"…read morecoupon I was sent. I show up to purchase the puffco pivot. I was basically told that they couldn't honor it because puffco would send them a cease and disist order. So then why are you false advertising? The coupon states "ENTIRE PURCHACE" If thats the case then shouldn't the dispensary eat the difference and then put an exclusion clause on their discount offer? Won't be shopping there again. There are to many other weed stores to put up with false advertisement. Me not shopping at your stores Won't inconvenience your company, but I will be telling g my fellow stoners to be careful when they see your advertisements. UPDATE The management reached out to me the same day. AWESOME. They told me to come in and that they would honor my coupon. Now that's customer service. I really appreciate it when a company recognizes the challenge and handles it. Will be back and will tell friends. Thank you. From one star to 5 stars.

Joseph was amazing help! Very patient with me and taught me a lot about the produce and service! 5…read morestars to Joseph

The customer service experience at this location has consistently fallen below professional…read morestandards. As someone who values quality customer care and operates businesses myself, I believe there are significant concerns regarding communication, efficiency, professionalism, employee conduct, and overall operational structure at this store. I am also a frequent returning customer and a medical marijuana patient, not a recreational consumer, which is important to clarify. Because of that, I believe professionalism, attentiveness, product communication, and patient care should be held to a higher standard. While not every interaction is negative, there appears to be a recurring pattern of miscommunication, inconsistency, delays, and poor customer experience at least half of the time I visit. One recurring issue is the workflow and organization during transactions. For example, when ordering multiple items such as flower and edibles, employees frequently retrieve items one at a time instead of documenting the order completely and fulfilling it efficiently. This creates unnecessary delays for both staff and customers and reflects a lack of operational organization and training. Additionally, employee communication and customer interaction often appear disorganized, inattentive, or defensive when concerns are raised. During my visit on May 6, 2026, I expressed dissatisfaction with the service experience and was met with repeated back-and-forth responses from an employee rather than professional de-escalation or resolution. Regardless of personal circumstances, customers should still receive respectful, professional, and solution-oriented service. I respectfully ask that corporate review this location for quality control, management oversight, operational efficiency, and customer service standards. I would also appreciate a review of my customer account and visit history if necessary, as this feedback is based on repeated experiences over time rather than a single isolated incident. The primary reason I continue visiting this location is convenience and walking-distance accessibility. However, at this point, the overall customer experience feels more like a liability than an asset to the brand, particularly for medical patients seeking a professional and supportive environment.

Been going here since they opened. I even was blessed with an opportunity to work for them. I love…read morethe people. I love the weed selection. My go to dispensary without a doubt. I have an out of state medical card (California) , they accept and allow me to use it. Deals rotate so often it's hard to keep up but I am happy each time I visit. Thank you top notch. I love you guys

Top Notch is solid overall, mainly because out the door pricing is fair, and I appreciate that it's…read morea straightforward local dispensary without a lot of unnecessary upselling or "show." The employees are friendly always as well. However, I would strongly caution against purchasing the AMA 2g cartridges from here. I bought an AMA 2g ("Pie Hole") and initially everything seemed fine. By about the third day of use, the cartridge started leaking heavily. I mean, wax oozing from the mouthpiece, bottom, and sides, and also clogging the pen. At first, I assumed it might be user error, so I adjusted voltage settings and kept it upright, but the issue continued. Over time, the leakage got worse, and I was losing a significant amount of product just from it leaking rather than being able to use it. I eventually switched to a lower-voltage battery and cleaned the cartridge, which helped temporarily, but the problem returned. I went back and tried a second AMA 2g cartridge under the assumption it might have been a one-off issue, but I experienced the same problem again. It seems like this may be a product batch issue, cartridge defect, or storage problem rather than isolated user error, because the performance was consistently the same across two purchases. 80 some odd dollars now down the drain. Please learn from us. My boyfriend has already submitted a formal complaint regarding the second purchase under his profile since that was the one used at time of check out, but I also wanted to document my experience directly on here for any new or returning consumers wanting to try a 2grammer ! Everything else about the shop has been good, but I would avoid this specific product line until the issue is addressed.

Absolute Must-Stop 420 Adventure in Vegas!…read more ​Planet 13 is way more than a dispensary--it's a massive 420 entertainment complex and an absolute must-visit. ​Beyond the incredible main floor, you can grab food at the restaurant, check out various unique shops, and even hit the famous Koolsville Tattoo shop right inside the building. ​The biggest highlight is the DAZED! Consumption Lounge, where you can legally smoke and sip infused canna-cocktails in a premium lounge setting. Great staff, tight security, and unmatched vibes. Highly recommend!

The atmosphere was beautiful, the venue was clean, and the ladies at check-in were incredibly…read morewelcoming and friendly. Unfortunately, the security staff completely changed the experience. My boyfriend and I had just gotten in line for tattoos when we (and others) were rudely confronted because we weren't standing inside the black divider. There were no signs explaining where to wait, and we had been inside for less than five minutes. Instead of politely directing everyone, the security supervisor interrogated my boyfriend about why we were standing there, then walked away with an attitude. The female security guard continued yelling at everyone and making passive-aggressive comments like, "It's not hard, y'all. I already got in trouble because of y'all. Let's go!" Several people in line commented on how rude and unnecessarily stern both the guard and her supervisor were. Having a position of authority doesn't excuse speaking to customers with disrespect. A simple request would've accomplished the same thing. There is a professional, courteous way to communicate expectations without being condescending, aggressive, or looking for conflict. Respect should be the bare minimum, especially toward the people keeping your business running.

Great experience. Toni took her time, helped me choose just the right products. I'll definitely…read morebe coming back!

Shango has the worst online ordering experience I've ever had…read more They repeatedly accept orders they don't fulfill, leaving customers waiting only to cancel later. This has happened to me multiple times over the years. Management should be embarrassed that this is considered acceptable customer service.

Best service in town even during these hard times!!!…read more A1

Call order in you wait in the drive up and even if you place that order on line it's never ready.read more

The staff there are always smiling & welcoming. Good prices and very clean environment. Good treeread more

I've been here countless times and I swear every time I go, I get mad that I didn't just go through…read morea street dealer. Most of their bud tenders have no knowledge and no help, even when you tell them exactly what you're looking for . lol Their weed is always dry and crunchy. I even stopped buying the bud on sale and getting the "premium" somehow still get dry weed. I'm writing this review because this is probably my last time going to thrive and figure I share my experience. $80 for a premium quarter just be dry and powdery smh

I've Shopped here for years, always great customer service and great deals. Thank you!read more

BEWARE!! This is the second time in the last three visits where they do not honor what they…read moreadvertise. On the website,if you spend $75, you get to spin the wheel for, generally, a small freebie. I get down there and they are not running the promo AGAIN. I mention it to the budtender who I think is also the manager and he could not have cared less. I got a "sorry dude, I just got here and nothin I can do." Well your company can do something.....DELETE MY ACCOUNT. I WONT BE BACK AND I WILL LET THE TWENTY PEOPLE FROM MY BAR THAT I HAVE SENT THERE THAT YOU PLAY DIRTY POOL.