I've Shopped here for years, always great customer service and great deals. Thank you!

Terrible service. Would not take my medical approved form unless physically printed out despite me having a registered number. Selection isn't even that great. read more

I am a customer for about 8 years now. I spent thousands of dollars here. Most of the time they are good Although most of the stuff on sale or deals are always too dry - too old and I actually accept most of bad products. But this time I purchased a whole oz and the whole thing is super dry and got fungi smell to it It literally affects my health!! I was coughing all night and blocked my whole breathing system!! So I decided to reach out to address my concerns and they just said nor returns no refunds! It was my first complaint over 8 years probably! And yet I already bought so many bad products from here with no problem. But when I see tag manipulation ! That was a rip off And I don't think a business like this needs to rip people off !!! Don't mess with our health so you can make extra money or to prevent disposable!! read more

The Dispensary Eastern - Name and tag manipulation! - Cannabis Dispensaries Near Me - Las Vegas, Nevada

Went for my first time was being very respectful calm already knew what I wanted. It was supposed to be a very simple quick transaction. How about my bud tender was one of the worst I've ever met. He explained to me that when I use my debit card they charge more. I've been to dispensaries, so I already knew all I said was OK. After literally saying one word, "OK" He began raising his voice from becoming extremely disrespectful, saying that I had an attitude and that I interrupted him by saying "OK" I was extremely confused and literally said I'm not sure what was disrespectful. I haven't raised my voice or said anything rude all I said was OK I asked for the manager who came, and I explained the situation calmly and politely while I was explaining it, the budtender chimed in and said " we don't really need your $20 so you can just go" and threw what I had bought at me Another customer that was standing next to me overheard the situation and was saying how he didn't hear me say anything disrespectful and the budtender just started yelling at me Security got involved and instead of helping calm down the situation, he began trying to fight the customer that was just standing up for me I asked if I could have any information so I could file a complaint and I was told that all information was confident I wasn't allowed to know anyone's name or the name of the security company so I could also file a complaint with them I was told that I was escalating things by the manager, and my response was all I'm doing is trying to find the proper channels to file a complaint against you guys because the way you treated me here was unfair Would never like to come back to the dispensary, but for some reason, I am now banned, even though I literally did nothing Worst dispensary I've ever been to read more

actually a super disappointed spent $63 on a half ounce for it to be brown and taste like dirty i come here a lot n it sucks i wont be coming back read more

My favorite NV dispensary for 10 years. They always have great deals and the service is amazing.

BEWARE!! This is the second time in the last three visits where they do not honor what they advertise. On the website,if you spend $75, you get to spin the wheel for, generally, a small freebie. I get down there and they are not running the promo AGAIN. I mention it to the budtender who I think is also the manager and he could not have cared less. I got a "sorry dude, I just got here and nothin I can do." Well your company can do something.....DELETE MY ACCOUNT. I WONT BE BACK AND I WILL LET THE TWENTY PEOPLE FROM MY BAR THAT I HAVE SENT THERE THAT YOU PLAY DIRTY POOL. read more

I love this location! All the staff are amazing--especially Aura, Coco, Jake, and Howard. They truly go above and beyond every visit and make this place such a welcoming, fun environment. Definitely the dream team and a reflection of great management! read more

Dale was so amazing! He know exactly what to get me! Make sure you ask for him. He know what he's talking about the rest of the staff was great read more

The Dispensary Eastern - Cannabis Dispensaries Near Me - Las Vegas, Nevada

What an intimate settings to relax. Unwind, enjoy the professional jazz musicians! Truly a feeling of yesteryear!

Horrible service very rude need to work on their customer service and they crap is not top shelf at all don't waste your money or time going there read more

I love a good Black Friday deal, and this place probably had the best deals in town. One of the employees told me the day before thanksgiving is known as "green Wednesday" in the industry and that day usually has more deals and sales. Good to know! My friend and I decided to put in an order for pickup because the deals were too good. I got some sleepy time edibles that help me sleep and a pen as well as some other edibles and the price was not bad at all! We stocked up! We came in late, around 11:30pm which was right before they closed so we didn't wait in line at all. It was nice and easy to get in and have them ring us up and for us to leave. It was great. The guy that rang us up was extremely nice too. Definitely will be back to this spot to get more in the future! This place is so professional and well done. read more

Great product! Amazing prices and always great product! Will come here always! My home dispo for anything I need!

. A rude employee told me I couldn't park in the pick up space which was like a handicap space and they didn't have any handicap spaces to park, just rude. Didn't go inside just drove away. I did look on the website to order but what a pain in the ass their website was I couldn't enter my phone number or my email address, just go somewhere else. read more

I been going here for years, no more. Management is extremely unhelpful. If your order gets messed up because of their awful app don't expect any help. They literally told me they can't help " because of CCSD". I don't know what the school district has to do with my carts but apparently the children need them worse than me. Also they always have people hounding you to buy stuff outside of the shop. Feels like a slop shop. read more

Always such a good time here! Jesse is the reason I keep coming back -- sweet, flirty, and fine as hell. 10/10 service (and smile).

Love the dispo! Coco and jules are the best (: this place is awesome and love the good deals

My all time favorite dispensary! It's conveniently located on my way home from work so that's definitely a plus, but aside from that, the deals are great & the service is always accommodating! I recommend this dispensary over any others in the valley. read more

Cozy vibes inside, Chase the Budtender is a dawg! Employees are very friendly and helpful, variety of selection and the deals are pretty good read more

bought one of there most exspensive grams of rosin . and there wasnt even enough for a single dap in the jar literally a spec in there . I've spent to much money at this place to be scammed like this . I've bought every jar of this rosin and never had this problem . I deserve some type of refund , credits . or AN actual full gram read more

I arrived at the store at 11:49 pulled on the door no later than 11:50. The door was locked. The security guard looked right at me and shook his head. I've been coming here for years and loved it. Yet this is the second time this has happened to me. At this point I feel played. Last time it was 5 minutes before closing. I understood that. But locking me out and looking at me with over 10 more minutes of opening time. I just feel disrespected. I understand people wanna go home. But the fact that I pulled back into my driveway with no weed and my phone said the store was still open just stung. Make sure you get there at least 15 mins before listed closing if not more or you may not get service. They've lost me as a customer with this. read more

Used to spend my money here on their disposable vapes. Never bought the mite-infstd flwr . While standing in line. A little tiny short really BLACK security guard was demanding to see the phone of the customer standing behind me. I asked the customer what was going on. He said the obese white girl at the door accused him of capturing a photo of her two chins. The security guard was demanding to see his photo gallery. I told the security guard this is America and the customer behind me has the 4th amendment right of not having a musty "lawyer/doctor" going through his personal belongings. Security guard proceeded to continue his fatherless behavior by following me out of the store with his Obama phone "Fire alarm beep" read more

Coco is ALWAYS so amazing whenever we come in! She always helps out and is super pleasant whenever she's able to help us! 10/10 would recommend read more

Great customer service jake always poliet and always tries to go the next mile when helping me. Saving always helps im thankful he always there to help read more

I done drive all the way from Summerlin for them to lock their doors early. What a waste of gas.

-negative 1 star TL;DR: The employees here give bad advice and treat you poorly when questioned. They only care about hitting their daily quotas to earn spiffs or $5-off cards. The managers are liars who will twist your words and leave fake rude customer notes in their system to protect the business, not help the customer. Be careful what they recommend it's usually the stale stuff that's collected dust but they need to move it out for new stuff Updated Review - The Dispensary Eastern Had a horrible experience here. I used to come daily, but I stopped due to the consistently horrible customer service. One of the associates once advised me not to partake in 4/20 sales, but instead to come in the days after for better discounts. I trusted her, thinking she worked there and knew what she was talking about. Big mistake. I returned a few days after for a birthday pre-roll and happened to get the same budtender--a heavy-set African American woman with a poorly kept afro. When I mentioned the advice she had given, she dismissively said, "Oh, that's unfortunate--other people liked my recommendations." Then she got petty, went back and forth with me in a snarky way until the manager, Ethan, stepped in to finish the transaction. I calmly explained everything to Ethan and how I was upset with the treatment, but all he said was they'd "review the camera." That's it--no apology, no resolution, no customer service recovery. Even though I was there for a birthday pre-roll, I was still required to make a minimum purchase to receive it. No courtesy, no understanding. UPDATE: Do not trust the manager either. I later found out that Ethan left a note in the system that completely misrepresented the situation. He claimed I was mad about something else entirely, painting the store in a positive light and covering for the employee's behavior. Avoid this location. The Decatur location is way better in every way. read more

Good dispo for the most part Is never open until close though At least they're 5/5 on when I try to go there they're mysteriously always closed early read more

I'm tired of walking into dispensaries and the budtender is no help nor informational I came in asking for the "Clout Kings" 1/8th asked how it is and I got the most uninterested answer "I don't know but we are sold out" I asked when will they restock "umm I don't know I just work here I don't know the inventory" complete ignorant answer not willing to get the information or care to tell me. customer Service is not great all the budtenders always look annoyed or fustrated not a way to treat a loyal customer and disabled veteran! read more

The most horrible experience I ever had in a dispensary in my life I was greeted at the window and I was also informed that I had a 30% off for being a first time as I'm standing in line, I get call to be next then after being called to the counter, I was informed that I was in the wrong line which there wasn't really much instructions on where to stand also knowing that the men at the window seen me stand in the line for I guess the online orders and didn't say anything to me then they try to have me go to the back of the line I him the mishap how somebody was standing in front of the sign that is not visible at all very poorly customer service very bad dispensary highly do not recommend there is a dispensary down the street from them. Very recommended. Mind you there's not even a sign that says online orders. read more

I had a very frustrating experience at this business. When I went to pay with my card, I was not informed in advance that using their payment system would come with a $5fee, processed like an ATM transaction. Instead of clearly explaining this upfront, they rely on a vague message on the card reader that says "ATM"--which is easy to miss and extremely misleading. It felt like they were trying to scam customers by hiding the real cost of paying with a card. As a customer, I expect full transparency--especially when extra charges are involved. It is not acceptable to surprise people with fees after the fact or assume we understand the system without proper explanation. If you shop here, be very careful about how you pay. Ask questions before swiping your card, and don't expect the staff to tell you the full story unless you ask them. I won't be returning, and I hope this review helps others avoid the same experience. read more

I'm a long time customer! After Friday I'll be spending the buckets of money I spend on over priced crap weed somewhere else. Placed an order for curbside. Had a 5.00 coupon and a 10.00 coupon. Snotty ass little kid who works the curb had the hardest time understanding and went inside and sent out another millennial who's explaining to me we need to have respect for one another......... as he tells me to keep walking and waving his hands in my face. Demanding my ID. Security was super great guy that's what the 2 stars is for. The manager, although he got to the bottom of the trivial situation and refunded me 7.00 seemed to be putting the blame on both the employee and me. The place has gone to crap. I tried my hardest to get a number outside of business to contact owners but I'm having little luck. Anyway Dispensary this specifically apply to eastern store every other location is on top of things. Shout out and apologies to warm springs read more

Good stock. Good deals. Helpful and friendly staff. Just wish the lines weren't so long but that's what happens at a good shop. read more

The Dispensary Eastern - Big stock of glass pieces. - Cannabis Dispensaries Near Me - Las Vegas, Nevada

As a medical patient I've spent so much money and liked how close to home it Was . I was shocked when treated so poorly after being a great customer due to the very $hitty managers at the Gibson location One guy huffing and puffing rolling his eyes neck tattoos and septum and One older white lady Who was very rude and snotty when spoken too and laughed in my face when I was confused asking questions I will no longer be a customer at the Gibson location. I feel bad for the cool budtenders who work there along side the bad ones who move extremely slow .They sold me A bad non smokeable product and when I took it back and showed them they offered me A 2$ discount from a full price product instead of honoring it like other dispensary would. Does it hurt to help the loyal customer? Do you the manager lose money to help out and replace bad product does it come out of your pay check? Commission based ? Pathetic this location doesn't care about their customers. Every The dispensary location I've been too and spoken to agrees they are strange . I've never had anything negative happen even their sister store in Reno Mynt was smooth sailing but not Gibson .... A new management Team for the Gibson location is needed preferably People who don't mind social interactions would be great as those 2 made it seem like the end of the world to come out and explain .... Nevada wonders why the white market is down 70% + in sales because they screw their customers read more

I can't complain about the customer service -- that part has always been great. But I will complain about the selection. It's been getting worse, and even when I try items from the new selection, they taste terrible. This has been going on for a while now, and I'm giving my honest opinion. read more

Great prices on vapes.. pretty good value on flower. The staff is very nice and usually pretty fast when I get my curbside pickups..

Quick and easy! Found exactly what I wanted. Communication was great and also a great discount being a first time buyer. Shout out to the dispensary on eastern. read more

Love this place! Team members ( shout out to AJ ) are awesome knowledgeable and friendly Always a fun time stopping by Love the quality and selection read more

The Dispensary Eastern - Great experience, Great Budtenders, Great Deals!!! - Cannabis Dispensaries Near Me - Las Vegas, Nevada

This is one of my fav 3 and I only go to 3 places The dispensary always have good indica and indica hybrids i have not went in yet and said what I want price or product and they couldn't meet my needs and they are knowledgeable they just don't work there to work there they are S M A R T. Unlike some places I love this place can't you tell the product working I'm still typing see................................ read more

First of all, it's nice to see the same faces when I come in. Tonight my budtender was amazing as usual. I got some flower, carts and prerolls. Everything was on special, the lines were short, the vibe was good and everything felt right read more

The Dispensary Eastern - Hash, awesome stuff !! - Cannabis Dispensaries Near Me - Las Vegas, Nevada

This is my furthest away dispensary on my short list of go-to's. I enjoy the vibe of the store when I visit. If I visit, though, it's bc there's a problem with delivery bc I do not like driving locally yet (new resident). I still get in my car though because of the decent deals and variety on hand. Yesterday delivery (3rd party vendor) was way off so I drove. Manager was super appreciative and gave me a small discount. I ordered at 11on line and cancelled the delivery at 130 and told him I'd drive and pick it up. Picked up at 2 and had a very surprised delivery driver show at my door at 8pm. I was very well adjusted by the time I sent the driver back. read more