Needed to trim my jack chi nails and they were able to see him on sat. Nail trimming is walk ins…read moreso that's really nice and 5-10 depending if the dog needs more than 1 person. Will definitely be coming here again. Plenty of parking Almost no wait for nail trimming

My friend went in with her dogs and had a great experience. Would highly recommend. Staff was…read moreamazing.

We lost our 16 year old dachshund this June and they took such good care of him. Saved a clipping…read moreof fur and paw print. Very kind staff that treated me and my partner with kindness.

What wonderful and warm staff! Our boy, a 16 yo retired sled dog, was still moving under his own…read morepower but once we arrived and got him out of the car he collapsed on the nearby grass. We knew that when his time came, we wanted it at home and outside where he loved to be. No one was available to come to our home, so we took him to Passages. They accommodated his wish to continue to lay in the grass, in the parking lot area, as it very lightly rained. Thank you for sending our boy on his next adventure in the environment he so loved.

They shaved my dog bald in the middle of winter after I told them to leave hair on my dog. They…read moreshaved his whiskers and eye lashes OFF. DO NOT TAKE YOUR PET HERE. I had to leave a star cause yelp makes you

1/10 Experience - Will Not Be Returning For context I've…read morebeen coming here to get my dog groomed for the past two years. When I arrived I was informed the business is under new ownership... I brought my dog in for an 8:30am grooming appointment, but it wasn't until 8:55 when the manager finally arrived and opened the shop. She apologized, but quickly followed it with excuses. I remained polite, but when I asked a few basic questions about the services, she responded with unnecessary rudeness. She had told me I'd receive a call 20 minutes before my dog was finished so I could plan my pickup accordingly. Instead, she called after he was already done. When I mentioned I was 20 minutes away, she became short and dismissive over the phone. When I arrived, she didn't greet me, she just punched the total into the card reader. I asked how my dog did during the groom, and again, her tone was rude and unwelcoming, though she briefly said he did fine. Before the appointment, I had clearly explained how I wanted my dog groomed, including trimming his tail and face like we always do. Neither was done properly, his tail looked untouched, and his face was barely trimmed. On top of that, his ears were still wet, suggesting they didn't fully dry him. His legs were patchy and unevenly groomed as well as around his groin area was untouched. He looked bad. To make matters worse, she was texting on her phone as I was checking out. This experience was unprofessional from start to finish. I won't be returning, and I wouldn't recommend this place to others.

We stopped in to get more cat litter and spoil our cats. Staff is always friends, and able to…read moreanswer questions. They have our litter and soft treats our cats love. The prices for stuff is so much cheaper than Fairbanks. We signed up this time for their awards program.

I just wanted to say I love this store the staff is great the place is clean organize and always…read morehave everything I'm looking for huge and big high five to the staff there for making it a great place I continue to come back as a very Satisfied customer

Oliver is good with dogs he loves the he happy to have a dog I don't thing he would give up on dog…read morebecause he in love with dog

From the owner: Alaska Dog Care is founded on the mission to provide quality time to pets when their owners can't…read moreor aren't around. We provide trusted and trained professionals that know how to manage a pet, cater to their needs and keep this interaction fun and enjoyable for them. We provide a list of services that are designed and customized to ensure your pet's happiness and your convenience. We currently offer professionals for dog walks, cat stays, overnight stays and vacation stays. They are well equipped for the job and have been vetted out with great care. In all these stays or interactions, our professionals will be responsible for the mandatory provision of food and water, grooming, taking pets to vet appointments, administering medicine, taking dogs out for a walk, and providing companionship. Along with this, our caregivers will keep the clients updated with the whole process so that they stay in the loop. Our services are super easy to use. You just have to contact Alaska Dog care and boo

I have been coming to North Star since they were just a small clinic with two rooms... this is the…read morefirst review I have ever written as well because I think it's important to know that just like football seasons.. you may have a good season or bad season w/your team.... North Sar, as of December 2025 has NOT been having a good season. I have had to go in once a month since then & each time i keep asking myself why i go back--maybe it's because I've been going there for so long i want to keep believing a good change will eventually happen. You are rushed through your apt w/holes of information missing & on top of that mis information is absolutely rampant. I have had to call other vet clinics to obtain accurate information (mat-su animal urgent care off of Trunk is incredible BTW it's a shame they only do emergencies) regarding medications & dietary needs. North Star rushes so quickly to get you in and out, forgetting to record details such as doses or weight (these are two that have happened with me multiple times within the last few months). There is no direction given for scheduling follow up apts for regular injections & you are just kinda left in the dark, until you find yourself calling them to ask because you don't know what to do or where to go from there-- because you aren't being directed. Two times now within 4 months I have had a tech apt when I stay on the lobby & they take her in the back without me; both times were so quick it was hard for me to believe what they actually did back there; only to find out they completely slacked on what they said they did: a nail clipping, which I had to go back again for because it clearly wasn't done, and an allergy injection that didn't work because she wasn't given the proper dose because the weight wasn't recorded the last time and they went with a lower dose & it turned into this huge mess where techs forgot the mg of the shot and tried to go back and write it by memory off of weight which clearly wasn't the right one-- basically just trying to fill the holes in her file with more mis information to cover it up which ultimately led to me needing to come back because the results weren't what they were the previous month--when the shot actually worked. --on an off note to this... while this was happening I was talking to another patient in the waiting room, and she was literally in with her Saint Bernard because of the same exact reason!! I am going into such detail, because people need to know that North Stat used to be amazing, they just aren't going through a good season right now. they overbook, they don't train they just throw new employees in the deep end and it's sink or swim (which leads to more mis information). Worst of all... they just don't seem to care. My dog has severe allergies & I got a hair analysis done--giving me EVERYTHING I needed to know... every time I go in there they deny even wanting to see it; they sold me two products that ended up burning her because they didn't want to take the time to read through--then they tell me they'll need to do more tests to figure out what she's allergic to even though I HAVE the info and have asked them over and over if they want me to send it to them and it's met with a wishy washy answer or they don't know where or who I could send it to. I feel sick about it all.... I am not a negative person... I have ZERO social media so it's not like I get off on doing stuff like this... I am just an honest to goodness person who loves my dog & I feel like a complete idiot for continuing to go back because I KEEP HOPING it'll change and it's not it's only getting worse... it's almost comparable to an abusive relationship.... you've invested all your blood sweat tears (and money in this case) and you just keep hoping at some point the shift will happen and it doesn't. RIGHT NOW....I would say stay away from this place, which breaks my heart to say. it's fallen so far. None of this is personal either, there are the facts of the situation--but it becomes personal to a certain point when your furry family members aren't being cared for they way they should. I have tried to genuinely talk to them about this at the beginning of each and every apt as well--asking what's going on, that they just aren't the same place anymore and proceeding to tell my experiences... all I got was an apology. but zero change within the last 5 months now. Just stay away from this place--for this season at least; maybe next season will be better

Very good service. They were very helpful with suggestions for our trip through Canada. Would…read morehighly recommend!

I had hardly any hope that my very reactive dog could ever be around other dogs, but these guys…read morework miracles! At the end of the 4th class we were walking outside, with people and other dogs rushing by us, and my girl was walking next to me and listening to me instead of acting like a possessed devil at the end of her leash. Worth every penny! I will be going back again for my other doggo!

Our family looooooves these guys. These people are always…read moremoving. They are out caring for our pets, so either out in the run with them, or feeding, or cleaning, or grooming. When you call, you'll likely get their voicemail. It's alright though, they all check the voicemail or email in between chores and respond right then. Us, and our dogs are aaaaalways met with enthusiasm. When we were away for a week, they wrote us emails to just let's us know how they were doing. For myself, at least, I appreciated this, a lot, as we were first time Doggie Day Care peeps. When they go overnight or just for the day, our dogs come home wiped out, lol. Which is the main reason we send them there. We decided to try the grooming services they offer this last time. Holy cow, you guys! We've tried 3 other places and no one could do it! And she did it! Like a champ! We are so very impressed with this buisiness as a whole and will continue to do business with them, as well as share our experience. Thank you TLC Kennels!

My father-in-law died unexpectedly in Dec. 23rd. Although they were full the staff made room for…read moreMurphy. I was allowed to check in Murphy on Christmas Day. TLC is the best and Murphy loves it there.

After reading some recent reviews I wanted to add some positive. Palmer Vet Clinic did a great job…read morewith our dogs, including solving a difficult diagnosis for one of our dogs when she was a puppy. Angela at the front desk is awesome. She has been so kind and compassionate to me. She's a straight shooter. Dr Van Pelt and Dr Perdue have both been wonderful with our dogs. We do not live in the area anymore but they were great. They did have one vet for a short while who is no longer there who I truly disliked, but everyone else? Wonderful.

Do not go to this clinic. There are many others in the Valley now, who can diagnose an animal…read moreproperly. The " manager" needs a new skill set.