Update: I had to return the sneakers. Unfortunately, they weren't as educated as I thought. I had…read morevery clearly told him I'm not a runner and I go for walks. My feet were killing me and felt like I had no support. I went to a small business sneaker place instead, and they explained that the sneakers I was paired with weren't great for my feet, didn't support how I walk, and are meant for runners who do little to no walking during their runs. Thankful to have found another place that was knowledgeable and paired me with sneakers that actually work for me. My Dick's Sporting Goods experience was still full of friendly staff and a clean and organized store. This location is clean and organized, full of friendly and helpful staff, and has a wide variety of options to choose from. I recently went to buy a pair of sneakers and Branden so kindly helped me find the pair that was best for me. He was very educated on the different types of sneakers and where other products in the store were located.

I went to Dick's in Danvers at 10:30 am on 7/28/2025 to get a fishing license. Knowing no one would…read morebe findable in the fishing department, I asked the front desk to page somebody to meet me there. I was met by a kid in training that couldn't do fishing licenses. I had to push hard on the absurdity that no one in the store could get me a license. After three managers, trying to figure it out, one thanked me for my patience, of which I had already lost. When I responded with "As long as you all think it's f***ing absurd no one in the store can do a fishing license". All three managers stopped what they were doing to reprimand me for swearing, cause that was way more important than actually providing services. Unbelievable.

This is not your typical review. I have about 6 North Face coats at home and was totally crushed…read moreto see one of my favorite coats has a seam that came apart in the shoulder area. I called North Face corporate to see what hoops I have to jump through for the so called life time warranty. They told me just bring it to the North Face Store and they will ship it back to get repaired free if it's a defect from normal wear and tear. I go the store I was warmly and sympathetically greeted. They helped me fill out the return sheet and I was done. They will have it shipped to my home in 6-8 weeks just in time . Just before the harsh New England winter. It's refreshing to see a company stand behind their products. No they are not the cheapest and I don't want a cheap product. I want a great product that the company has that much faith in that they stand behind it.

While shopping at Northshore Mall we stopped at this North Face store to buy some clothing for a…read morefamily member. When we entered the store we were warmly greeted by the employees who told us about the current sales as well as their new merchandise. The store was well stocked with items, and we appreciate the fact that their children's section was filled with clearance items. In the end we bought a sweater and the price was reasonable. Usually North Face items are expensive because of their durability, but the sales here made our purchase possible.

So this is one of my favorite stores . I came to return…read morestuff and they were very helpful so helpful that I spent 500$ more. If I need something from West Marine this is only place that I would go.

If I could give less than one star I would. After making dozens of purchases in this store I came…read morein to return 3 unopened bottles of teak cleaner with the receipt. The manager started by saying "we don't take returns only Woburn does" then proceeded to say just kidding "I was just being a douche I mean a man". Congratulations sir you also have lost a customer. Avoid this inappropriate behavior/store at all costs. I will certainly be bringing my business to Woburn now!

Phenomenal service! Near 40 year owner Phil was fantastic to work with and provided outstanding…read morecustomer service.

My whole entire family is originally from Dorchester, anytime there's a birthday celebration, I…read morelike to get everyone Dorchester T-shirt from college Hype. every time I go in the staff is super friendly and helpful! Friendly and professional people and it's a small local business!

I did a mail order purchase from this place. I bought a Dorchester themed hoodie and had them ship…read moreit off to a friend of mine in Ohio. The shipping was fast and my recipient loved the hoodie. I would definitely consider ordering from this company again.

Excellent service and reasonably priced! I highly recommend! Our family made special memories!read more

My wife and I had an absolutely exceptional afternoon kayak outing with Clay. It was an enjoyable…read morepaddle and also great to learn so much about local flora & fauna and to visit the lighthouse and lighthouse keepers on Straitsmouth Island. Thank you Clay!!!

This Nordstrom Rack is located at the Liberty Tree Mall, specifically between Off Broadway Shoes…read moreand Kohl's. My husband and I came here because my husband somehow lost his hoodie sweater after we shortly landed in Boston on Saturday morning. And because I have a few gift cards to Nordstrom, I figured might as well shop at either Nordstrom or Nordstrom Rack to get him a new sweater or jacket. And this location was one of the locations near us (I have noticed that for some reason, whenever we are on vacation, my husband tends to forget to pack some clothing items and so we usually have to purchase these things for him when we are on vacation... and because I have so many gift cards to Nordstrom or have bonus notes that I have earned, I typically like to shop with this company so that I do not spend additional money). We came here yesterday afternoon. My husband was able to find a light weight North Face jacket and decided this was going to be his new jacket. There was short line at the register so the wait wasn't too long. The employee who rang us up was very nice. He was able to remove the sensor on the side of the jacket and we had asked if he could help cut off the tag. He pulled out the scissors and did that for us. Overall, our shopping trip was pretty positive and if I lived here, I would come back.

I used to love shopping at Nordstrom Rack in Danvers, MA, but will never go back again. Last…read moreSaturday night, August 25, 2026, I went in with my husband to shop. I found a few cute items that I was going to buy and was standing looking at some dresses on a rack, when one of the employees with a name tag that said MIA accosted me out of nowhere. She said, "Did you touch that dress?" She was pointing at a dress to my right on a different rack than the one I was looking at that was hanging half way off of the hanger. I responded no to her smiling and said thank you but I am not interested in that dress. Then she got very aggressive with me and said, "If you touched that dress and it's not hung up correctly then you should make sure you put it back right." I had no idea what she was talking about, I never looked at nor touched the dress. Then it occurred to me that she was implying that I was inconsiderate towards her, which was crazy since I didn't even do anything, but let's say hypothetically that I did. I have worked at numerous clothing stores and would never start yelling at a customer for not hanging up something correctly. I would just fix it because it was my job. Anyway, she continued to come after me with an intense look in her eyes and I was very uncomfortable, so I left the items I was going to buy and texted my husband to meet me at the front of the store. I told one of the employees at the front what happened and he just stared at me and said, "Ummm there's the manager." The manager he pointed to was an older man in a disheveled outfit and gruff demeanor, I think his name was Vincent, and when I told him what happened he said, "Well I wasn't there so I don't know who said what or what happened." I was absolutely shocked by his response. I was clearly shaken up and he made no effort to hear me or make me feel better. It was kind of shocking, I mean, this is the level of professionalism that Nordstrom Rack has with its leadership and customer service? It is a joke. At a minimum he should have apologized and attempted to make me feel better. I HAVE been a manager and I would have apologized to the customer, would have said I would speak to the employee, and that we value your support of our store. It's obvious Nordstrom Rack at this Danvers location could care less how they run the store (which is always a mess), or the people they hire. This was a hugely disappointing experience. My husband and I have always spent a lot of money there, but they have lost us as customers.