Yesterday was my first time at the salon. I got a much needed wash/haircut/blow dry/style from Meena. She gave me a major hair transformation and I ABSOLUTELY LOVE IT . The salon has nice ambiance too. If you're looking for a stylist who'll bring the magic I highly recommend Meena @ L'Equipe in Franklin. read more

Definitely the best hair salon in Franklin. They are very professional have accommodating hours and do excellent hair. I go to Paige and she took my hair from black to a light brown/blonde in a couple visits while maintaining the integrity of my hair. She is very pleasant and polite and does beautiful work. Highly recommend. read more

I've been going to Shandra for over a decade now- I would follow her anywhere! Most sophisticated and talented master color stylist in the area. I get compliments from other hairstylists on my hair all the time. Very Covid safe- great place to feel comfortable visiting during these times! read more

STEPHEN IS A BLESSING and has a new "forever" client. I am a cancer patient and am in the last stages of my chemotherapy. While I was fortunate not to completely loose my hair, it has thinned considerably in comparison to the thick head of hair that I was born with. It is a devastating experience and I spend so much time trying to cover up the thinning spots where my scalp shows through with teary eyes every morning. I recently purchased a "wig topper". Not a full wig, but it skims the top of my head (covering up the scalp areas) and blends in with my own hair. However, I wasn't wearing it because the bangs made it look too wig like, and needed them cut...professionally. Since my hairstylist is in Providence, I did some research and decided that this was the best salon in Franklin. The receptionist or manager was INCREDIBLY gracious and sensitive to my needs and set me up with the owner, Stephen! What a guy!!! Not only did he give me EXACTLY what I wanted, but he made me good about myself. He caught on that I wasn't feeling too good about myself... Truth be told, when I first walked into the salon, I had tears in my eyes because of my appearance. After leaving Stephen's chair, I had a big smile on my face and still do! His talent, empathy and compassion turned me into a new devoted client. Thanks for making me feel so special today!!! read more

I requested an appointment through the website form, and am still waiting to hear back 5 or so weeks later ...... disappointing service.

I love this place. There's always such a relaxed atmosphere and the stylists and assistants are friendly and attentive. My stylist (the owner Steve) can always give me the EXACT cut I want no matter how vague the description. I change my hair pretty much every time I go and he always gets it perfect. read more

After dabbling in a few other salons in the Franklin area, I've finally found one that I can relay on. Having not much idea what should be get done, I presented case of my damaged hair ro Maggie. Who gave honest and helpful suggestions and took great care of my hair. She is very precise and attentive to her work. I highly recommend this place to anyone looking for good hair care. read more

So here's my disclaimer... My hair is not the easiest to manage. It's thick and wavy. I spend most days straightening it, so the ends had lots of damage. I picked this place because of their good reviews. I sent an appointment request from their website requesting a stylist that had experience with curly hair. My Hopes were that they would actually pay attention to that request, ....but no. First off, the good stuff. It's a nice salon in a very convenient location. It's small with a nice atmosphere, nothing spectacular... but who cares if they're good ...right? My stylist, a 19 year veteran of the place was super nice. Unfortunately I threw her card away...I can't remember her name...maybe it was Lisa or Diane??? My bad, sorry. (I never write reviews when I am angry or upset because I cannot be objective, so I wait a week or so to be sure what I say isn't just a rant) I explained in detail my hair issues and what I wanted which was to wear my hair naturally curly/wavy and I wanted a cut that would help me achieve that. What I got was a box cut.... strait across my chin long bangs in the front and about an inch of the back ... pretty much the "Supercuts special" I could have paid $15 for ... and I am not downing Supercuts, I have had some great cuts there in the past. Anyway, the cost of my cardboard themed coif was almost $60, I declined the blow out because I wanted to see if she could get my natural hair to do its thing ... but instead she used the diffuser and used 2 or 3 pricey products (that came along with a gentle sales pitch for each ) to take my T square locks from formed to frizzy.... I think she could tell I was not pleased and said to me "Next time maybe we can take a little weight of your hair by cutting a few more inches off..." I said, that's a great idea, let's do that now!.. "oh no, she says " I already put product in your hair" ..... (to myself) "What???" ....Must be some powerful stuff if a little pair of scissors can't break through it!!!... I think girl at the front desk felt bad and tried to help me pick out a product that might help, she offered me some $42 curl cream to try at home. Like a sucker I bought it , then promptly returned it the next day without a problem. I gave them 2 stars, one for being nice and the other for the nice jewelry the had on clearance. I got a beautiful ring and a pretty beaded necklace. I'm sure the stylist here are probably good, but not the place to go for a curly Jane like me. Just beware they are going to push tiny bottles of overpriced product at you the entire time you are there. read more

Seth is a sweetheart and should be an award winning hair dresser. Seth will make your hair look however you want it to and have it be perfect. I recommend Seth beyond 100% read more

I am relatively new to the Franklin area and had a terrible experience at another local salon. I finally bit the bullet and decided to give L'Equipe a try instead of driving into Boston. I am so very glad I gave the salon a chance. Stephen, the owner, is amazing. I noticed the other stylists working on their clients and they were just as great! I will definitely be going back to Stephen!! From his assistant to the lovely woman at the reception desk---everyone was great. I love my hair now and couldn't be happier with the result. read more

I love everything about this place. walking in the receptionist was very pleasant and helpful when chitchatting about types of coloring. i had a short wait for my appointment with debbie, a senior stylist. after meeting her she shampooed me and asked if i wanted anything and they had some serious beverage options. i had a terrible haircut that i wanted to get fixed, she was very knowledeable about styles and cuts and fixed my layers without taking more length off. i have a sensitive crown on my head and not once did she hurt me after i told her (usually stylists are yanking on my hair or digging their brushes in). after my cut she showed me a few options of things i can do at home with the products i already use and reccomended some other wallet friendly versions of the one she used on me. she was not pushy about selling their products which i loved, i then actually bought some sculpting cream that makes my hair look and smell amazing. but she asked me if i wanted to get my hair blown out which i said no since i never blow dry and she was very nice about it. because i was referred they gave me a little goodybag too! all in all this place was great and i am deff going there for my next cut! the only issue i had was that it was difficult to get an appointment on short notice. read more

Have been going for several years and have made many recommendations to friends. Maggie has cut my hair and my daughter's (age 5), and she is always meticulous and attentive. She always manages to take a request and make it happen, rather than re-imagining or forcing a style on me. She is also honest about what would work with our hair, helping us get the best cut. I've also had excellent cuts from Steve (owner) and Deb. Nicest people and true professionals. read more

After reading such great reviews, decided to give it a try.. I had a haircut 2 weeks back which was good and Paige did a good job and the blowdry was included with the cut which was good. But this week I had a hair color appointment for my roots with Steve and after the blowdry, I realized there are still a lot of white hair strands and when I showed it to Steve he said they are just stubborn strands. I came for a hair color application and I am very disappointed. To top up the disappointment they never told me blow dry would be extra charge. When I went to pay they charged me 145$ for a hair color application. I would have happily paid if my greys were covered and the blowdry didn't look so frizzy.. I had a better blowdry after my cut than now and the blowdry with cut was free but with hair color they charged me 55$ which is too much. Don't know if I want to go back or may be I will try a different stylist. I wish I could have written a positive review. read more

I love my hair! I saw Paige today for a cut and color, I finally decided to cut my hair short for the first time in a long time after years of highlights! Paige colored it a nice neutral blonde and did an amazing shoulder length cut! My hair is now so healthy and amazing looking! Can't wait to go back! Thank you Paige! read more

I am truly in love with this salon. Each stylist has their own style and they are truly talented. They listen to you and understand what you like. I don't know why anyone would go any where else. You guys are the BEST! My favorite is Seth, he is passionate about his job and it truly shows through his work.! Sincerly, Cynthia Salaices read more

Hair salons come and go, yet this salon remains. I've been coming to this salon since I've moved to Bellingham from CA. The prices are reasonable and the quality remains superior! The owner travels to and from Italy, NY and CA staying on top of what is new in his trade. I come out of the salon renewed and confident! Highly recommended! read more

Seth is amazing! He is passionate about what he does and it shows. He explains everything he's doing and how I'd be able to achieve some things on my own. I've gone to other stylist but he is the best! read more

After having long hair all my life, I was 52, and needed something easy and quick. My husband had just gotten into a serious accident and was at the hospital, so I needed something to wash and go fast. I got matched up with Seth. I showed him a photo of a style I liked, and he got busy. I mean, really busy! They cleaned up around my chair 3 times! I had a lot of hair. Now? I feel liberated! I can't say enough about this salon. Really, it's as good as anything you'd find on Newbury St. in Boston. read more

I went here for almost 7 years and stopped going in 2012. There was constant tension between the hair dressers, it was very awkward at times. I never really got the color I wanted. Steve the owner butchered my hair and gave me a mullet type hair cut. No desire to go back and pay &100+ for a mere mediocre job at best. Go elsewhere! read more

Lisa is AMAZING!! I went in and chopped my hair off and she gave me the coolest cut and color I have ever had. She is funny and a joy to be around. I have been going to lequipe for ten years on and off. They have always gone above and beyond to make sure I am happy client. Love it here read more

I went in looking, how shall I say it, haggard. This was my first visit and will not be my last. Steve took time understanding my hair, the thickness, the cowlicks, and all the bends. I can completely say that I am extremely happy with my cut. When I left, I no longer felt haggard, in fact, I felt pretty damn good! Friendly staff, no wait, great shampoo, a lovely way to spend an hour. read more

TOM is the most AMAZING hairdresser. He is so sweet and so talented, you leave feeling more beautiful than ever! He has dealt with my crazy hair color adventures for years and never judges, just makes me look beautiful and sends me on my way! Not only is he non judgemental, super talented and sweet, he is also so easy to talk too and makes the process fly by. If you want to look like a movie star, TOM is the guy to go too!!!! Seriously this guy has done my hair since I was in high school and I can't say enough nice things about him. He's just that fantastic. read more

I recently move from Boston to the 'burbs and have been looking for a new salon to frequent. Although the salon has a great cosmopolitan feel in the confines of a strip mall, the cut and color I got was anything but dull and ordinary. I regularly highlight my hair, and asked to pump up the blonde highlights, and I left with hair darker than what I started with because of a glaze they put in my hair. (The color I can live with - I change it frequently anyways. ) What was most disappointing was the quality of the cut. Straight, simple, and nothing more than a short trim, even though I showed pictures of how I had it a few months earlier. It's really hard to find someone who can cut hair really well. I will say that the master stylist wasn't available the weekend I was there, so I'm still considering going back and trying someone else. On a different note, the front end receptionists were super friendly and the overall feel of the salon seemed modern and clean. read more

I am someone who ALWAYS gets nervous about getting my hair cut, which is why for most of life, I really hadn't. After having long hair for many years, I decided to cut it...on my own. Well, that never goes as planned. I came to L'Equipe needing a new style and some damage control. Tom knew exactly what I wanted and was able to give me a style that I LOVE with lots of layers and angles while still keeping as much length as possible. Kristen was also super nice and friendly, she even offered lots of beverages and prepared warm green tea for me. Excellent place! Will come again. read more

I just had my first cut with Maggie last night. She cuts my friend's hair and it looked so amazing that I had to go myself. The staff was incredibly friendly and welcoming. I am so happy with my cut. Maggie was so precise and you could really tell she takes pride in her work. I will definitely be back! read more

This is my second time going to L'equipe. The first time was fine. Tom did a nice job with the color although it did start fading a few days after my appointment. Still I wanted to end my search for a stylist so I went back. My second appointment was very disappointing. I was only getting color. Tom put the color on my hair and then disappeared for a while. Another stylist noticed my timer had gone off so she took care of getting me over to the sink were two other people assisted me. One of them didn't even say hello, just started washing my hair. Fine - not a huge deal. But while still at the sink she asked if I was going to put product in my hair and dry it. Ah, "yes." Surely she didn't think I was going to go from the sink out the door with dripping wet hair. BUT that is what she meant. She took me over to a chair and put some product in my hair and then said. "Here are the combs, and hair dryer, you can use more product if you want." And then left!!! Tom was now working on another client next to me so I expected him to say, hold on, I'll get someone to help you. But he didn't. So I sat there, combed my hair, put more product on and then dried it. On my way out I made a comment to the receptionist who said: "OH well there is different pricing, if you want us to dry your hair their is a charge for that." REALLY? I do not expect a blow out or styling. I do expect service and customer service and that means at least combing the knots out and running the dryer through it so it isn't dripping wet. Even a towel dry would be better than what I got. This is not an inexpensive salon and there is no excuse. I have NEVER in my 30 something years been so disappointed with a salon. read more

I've been going to L'equipe since 2012 when I moved back to the Boston area after being away for many years. I've moved a lot and the hardest thing about being in a new place is finding new doctors, dentists and of course, hair salons that you like and trust. I happened to see a woman in the parking lot of a Target in Milford and she had a really great short cut. In the store later I literally bumped right into her (not on purpose!) and I asked her where she went and she told me "L'Equipe Salon in Franklin, and I get my hair cut by Steve, the owner". She said lots of people ask her where she gets her hair cut. So I made an appointment with Steve and got highlights with Maggie. And the rest is history. Can I tell you, that woman at Target wasn't kidding. I get asked ALL THE TIME by complete strangers where I get my hair cut. That's never happened to me before. The last time I was in Providence in a lobby of a theater waiting to get into a show and a woman tapped me on the arm and asked if she could take a picture of my cut to bring to her stylist! I can't vouch for any of the other colonists or stylists since I won't mess with a good thing, but the salon is always busy and there's lots of other staff there and they are all friendly. No attitude. It's clean, it smells good, they give you free espresso drinks. They work hard to have it be a good experience. It's not cheap, but it's far from the most expensive places I've gone to. And to top it off they have a nice little boutique up front where I invariably buy something because I just can't resist.... I highly recommend. read more

I can't say enough about this place! I don't trust anyone else to do my hair! I have recommended the salon to many of my friends, all of whom loved it! Everyone here is excellent at their trade- you can't go wrong no matter who does your hair! read more

I've been going to L'equipe for many years. They are the best! The hairdressers are well versed in current trends and the latest in color chemistry. read more

I have been going to L'equipe since I was 15 years old and had a run-in with a tired mall hair stylist who fried my hair into these curious ringlets (Think finger in socket meets bologna curls. I definitely resembled some type of jungle creature afterwards... This is the type of job that was SO bad, I was immune to high school teasing because everyone felt so sorry for me!) Anyhow, L'equipe completely transformed that French frazzled mop into a soft and beautiful shoulder length haircut. To this day, I'm shocked Steve (the owner) was able to resuscitate that much hair. A couple years later, I decided I needed to dye my hair red. Several shades of plum later...(After the first pkg turned my hair an interesting red-indigo, I had the brilliant idea of using yet another package!! Yeah, it looked even worse than you're thinking.) They spent five hours fixing that mess, and I can't even begin to tell you what amazing work was done that day. My hair went from a bleeding purple nightmare to a subtly highlighted strawberry blonde that I've never since been able to replicate on my own. (Repeated experiences bear out that I apparently lack the brain cells that prevent you from messing with your own hair; I can vouch for the fact that THIS SALON KNOWS COLOR. I don't use the term genius lightly at all, but I'm convinced the owner is a colorant genius- it's as if he sees a million more shades and hues than the average person and combines them all in his head in the proper proportions. The most vibrant and brilliant red hair color I've ever had was done here (one of those colors where you get compliments from people all day and you feel like, "but I didn't even do anything but sit there!" Unfortunately, reds just fade as a sad fact of nature, but if I had the money, I'd come here all the time. To be fair, I did have one unsavory haircut in 15+ years of coming to this salon, but that is to be expected, and also a good reason not to judge a salon based on one experience. I've also had my THREE BEST HAIRCUTS here, and FAR AND AWAY THE BEST COLOR. I've moved 5 times, and been to many various salons and I will travel 60+ miles out of my way to come here. If I could give this place ten stars, I would, because the owner is not only a genius hair colorant, he definitely has a heart of gold. read more