Diana was really helpful. she helped me find the best deal for my car insurance and on top of that…read moreshe was super friendly, and helpful and transparent. will be recommending her to my friends and family.

Coming to this insurance place was amazing I got help right away and the agent Alma was amazing she…read morehelped me right away went out of her way to make sure I was Thank You Adriana insurance

Lorena is a gem! My husband used Preferred for years and when we got married, I had the pleasure of…read moretaking over the insurance stuff in our family, but luckily, I got to meet (virtually) and work with Lorena. She is so prompt at returning calls and emails, which I find rare in this day and age. Lorena keeps everything organized (not sure how she does it). This is very important because my husband has way too many vehicles! ;) She finds the best rates and works hard for us. We are very happy and plan to be with Preferred for a very long time :) Thank you Lorena!

Was looking around for insurance and inquired with this team. It doesn't matter what you need to…read moreinsure just make sure it's Lorena! Great customer service, attentive, communicative, responsive, polite, and truly humble specialist. Any question, she had the answer, any customization she has you covered. Extremely quick on her feet gets you your quotes papers and everything ready. From talking to her to having my policy ready was less than 20 mins and all over the phone. Good job Lorena!

They're supposed to close at 7pm. I drove to the van buren location because they close at 7pm and…read morethe other employee said they're closing early. I call to this location to make sure someone's there and they say they're there. I show up...no one is here. Unbelievable. Honor people's time and change your hours. What a waste of gas and time.

Thank you Alejandra we really appreciate the great service you provide us, thank you for your…read moreprofessionalism and friendly service.

Bought me a used car and Nanette made the transfer process quick and easy. I've registered at least…read more4 cars here and no matter who helps me always makes sure it's quick and easy. Highly recommend to anyone instead of going to the DMV and wasting a whole day almost waiting at the DMV.

Just got my car insurance with a phone call from home thanks to Gracy for going Above and Beyond…read moreand making this experience so smooth and easy.I recommend you guys to check them out very professional!Thank you once again Gracy

Amazing customer service, Elsa helped me out and was very polite and helpful…read more I definitely recommend checking them out.

I do not have insurance through them, however I am giving them five stars because of customer…read moreservice. I called the office to get a quote and was provided so much useful information. They took their time answering my questions, were very polite and not pushy. Thank you Nayeli for your assistance.

lourdes help me get insurance no one was able find me affordable insurance. she worked on it and…read morefound a company that could insure me!! thank you lourdes at ez lane insurance

Awesome service guys!! Luis and Michael were very friendly and easy to talk to , they explained…read moreeverything in a way I was able to understand insurance in a greater scope. They gave me very reasonable prices . Highly recommend!

This place is great! Fast, easy, and found the best price out of all the places I called. 2 THUMBS…read moreUP!!!

From the owner: Auto Insurance Home Insurance…read moreCommercial Insurance Vehicle Registration

Yea-I'm that membership-maxing human. I'm absolutely that person who knows where the local AAA…read morebranch is at all times. I never thought I'd need something random like lockout reimbursement paperwork because someone lost their keys. This branch makes practical life stuff feel streamlined. Passport photo- come here. DMV services-skip DMV lines and just come here. Notary services-yup come here too. I've literally asked the counter staff what else they do here-just to make sure I'm knocking out errands in one stop. There's plenty of parking. Plan on coming during working regular business hours cuz they close at 5PM. Seriously, if AAA offers it, I'll pull up to get the 411. The staff is super helpful. This branch has come through for me many times.

I've been a AAA member for 38 years and have never had a negative experience...until today…read more(04/22/2026 around 10:50 AM) when I went in to renew my auto registration. Unfortunately, the representative who assisted me, Gina, showed little interest in helping. Instead of addressing my questions, she made unrelated comments and seemed more focused on asserting her authority than providing service. As a result, I left her counter without receiving any meaningful assistance. On my way out, I spoke with the woman who initially checked me in. In contrast, she was very helpful, took the time to answer my questions, and provided the support I was expecting. I also shared my concerns about my earlier interaction with her.

First time, and I was impressed. Leticia helped us with a vehicle registration renewalread more

Just added my new car to my Insurance policy and Gracy made it super easy and fast. Thank you.read more

My wife and I have going to Central Pro since our boy was 3, 13 years old now and they're still the…read morebest. See you all tomorrow AM!!

I Got my taxes done here with Franco and he helped me understand all the paperwork and process. It…read morewas very simple and easy, overall I recommend coming here and I will be back(: