Yvonne Castro is not just a professional in her field, but a exceptional human being. I got her…read moreinformation from Yelp and I called her to get urgent assistance. She was prompt to help me, and assist me notarizing some important documents that would protect my dad's property. My dad was diagnosed with liver cancer six months ago, and as it is expected sent to hospice care recently. He bought a house eleven years ago, and he is the only one on the title of the house. If he passes away, my mom, will end up not only loosing him, but loosing the house they have paid and lived for all over these years. In desperation I contacted Yvonne and asked her to come over to the hospice care facility my dad is in to notarize the documents that would add my mom to the title of the house. She agreed without hesitation. In a matter of two days the problem was solved, and now my mom and my family can enjoy a peace of mind as we saved our house. If it is true, that my dad will go be with the Lord, now he can move forward knowing that his loved ones have been taken care of. There are things that money can't buy, and finding people who will get out our their way when one need it the most is the most precious things one can find. Thank you Yvonne, I will be always grateful. May God prosper you in everything you do. May God bless you and your family above and beyond. Claudia Guardado and family June, 2017

I have been doing my taxes with Yvonne for over 10 years now! She is very welcoming and…read moreprofessional. Her sister works at the front desk and she is also very nice. Filing taxes can be stressful, but I know that I can trust Yvonne & she always answers all of my questions and gives me good advice for the upcoming tax year. Thank you so much for your service.

Very trusted service and professional! There is a lot of value coming her and Julio can be trusted…read more!!

Julio was incredibly welcoming, kind, efficient, and professional while assisting me with my taxes…read more Like another person mentioned, I've always struggled to find a reliable tax preparer each year but that's no longer the case. I can confidently say I'll be returning to Romero's services every year from now on! Thank you Mr. Romero! - Patricia with the SHA :)

I called to get a couple of information regarding my taxes, cause I've never done my taxes on my…read moreown. I've always had someone do them for me. I wanted to go there. The lady I spoke to was very rude and basically told me she cannot stay on the phone too long I wasn't even in the call for more than 2 min with her do not go there. They are very rude and don't know what they're talking about. ***** I contacted your office simply to ask basic questions about your services before scheduling an appointment, which is a reasonable expectation for any potential client. I was not attempting to discredit your business or take up excessive time -- I was seeking clarification to make an informed decision. Unfortunately, I felt dismissed and the conversation was ended abruptly, which came across as unprofessional and unwelcoming. Clients should feel comfortable asking questions before committing to an appointment. I shared my experience honestly, and I stand by my review. I hope this feedback helps improve communication and customer service for future clients.*****

I really enjoy coming to this location, I have been here the past several years, and have always…read morereceived good information and financial advice. This owner is honest and holds a great deal of integrity when it comes to her tax returns. I appreciate her taking the time in helping me better understand my tax returns.

Had great service! They did a great job separating personal and a new business filing stuff. They…read moretook the time to help even past close! Took so much worry and stress off my shoulders! Price was very very reasonable! And every service was handled. Will be doing taxes here again for sure

Hooked on Hooks & Books!"…read more All my life, I've known one thing for sure: I am not an accountant. Sure, I can add and subtract, maybe even whip out a fraction or two when I'm feeling dangerous but deciphering IRS laws? That's a level I'll never reach. So, since the dawn of my tax-paying days, I've always hired an accountant or CPA. My first one was so old, I'm pretty sure he and Moses shared tax tips on the ark. But let me tell you, that man could do taxes. I'd walk in with a shoebox full of random papers, and a few days later...violá...a perfectly filed return would appear, like magic. Years passed, and sadly, so did Ben, my beloved accountant. Then came Tom, young, sharp, and just as good. Life was good again... until I moved out of State. Turns out, the tax code changes faster than my Wi-Fi password, and I had to start my search all over. With no local connections and a deep distrust of doing my own taxes (a dark time full of tears, calculators, and caffeine), I finally found someone decent. But he was busier than the DMV on a Monday and occasionally "forgot" to file things...small details, like my entire tax return. Back to square one. Then, one fateful day, Yelp led me to Hooks & Books. From my first call with Chris to sitting down with Mr. Hooks himself, it was smoother than a sunny day on calm water. Mr. Hooks was patient, thorough, and explained things no one had ever bothered to before. And best of all? He finished my taxes that same day! I walked out smiling, yes, even though I owed the IRS (and that's saying something). Hooks & Books is a true family business, professional, knowledgeable, and refreshingly human. They made tax season feel... dare I say... pleasant? I'm officially hooked on Hooks & Books. 10/10 would recommend to anyone who'd rather not risk summoning an IRS audit demon doing taxes alone.

Replied back fast, no hesitation was friendly I didn't need an appointment to get paper notarizedread more

I needed a document printed and notorized last minute and…read morethey were great. Printed it and emailed while I was there. Great Staff.

I have been utilizing this tax service since 2014. This place was recommended to me several years…read moreago. Always satsified when I have my taxes done. I must say, this is not a biased review because I have never received a refund from IRS. I always owe. However, Jessie and Eddie Ochoa always make sure that I'm taken care of. They're organized and competent at what they do. I've never had a bad experience. Some people will ask themselves, should I file my own taxes or hire someone? Since most people's financial situations change every year, it's a question worth asking annually. 2020 was a tough year for US taxpayers, and nothing will make filing a return completely painless. Yet, at Family Tax services, they can help you file accurately and quickly, maximizing your refund and getting it into your bank account faster. The inside of building may seem like a labryinth as it feels this way when there. Just follow the signs as they're visible throughout. This will take you to their office. Then, they'll have you sign in and wait until they're ready. Before you head out, make sure to schedule your appointment time. In the past, appointment times sre slower thsn normla here. Hsbent patience.

Knowledgeable, time efficient, and great hospitality. Doing taxes wasn't boring this year. Raul…read morehelped a lot. Found my new tax location.

I Had my appointment this weekend and was seen instantly. Raul made sure our visit was easy and…read moreanswered all of our questions. This is my 2nd time coming back and would definitely keep coming back and will refer my family and friends.

OMG these guys made it simple. I walked in to their office they helped me with the transfer of my…read moreplates from out of state to CA within minutes. I highly recommend them Title Tranfers Registrations Renewals DMV Services And so much more!!

The Manager Helped me with my registration and insurance went smoothly I will definitely come…read moreback when I need to skip the DMV line

Linda is great. She has helped me with my taxes and accounting related questions for years. I…read morerecommend her to everyone, my family, my relatives, my neighbors, everybody. She does good honest work backed with solid advice to help you with your taxes and accounting going forward. Thanks Linda. Looking forward to working with you next year.

I contacted your office simply to ask basic questions about your services before scheduling an…read moreappointment, which is a reasonable expectation for any potential client. I was not attempting to discredit your business or take up excessive time -- I was seeking clarification to make an informed decision. Unfortunately, I felt dismissed and the conversation was ended abruptly, which came across as unprofessional and unwelcoming. Clients should feel comfortable asking questions before committing to an appointment. I shared my experience honestly, and I stand by my review. I hope this feedback helps improve communication and customer service for future clients.

I was recommended to Cynthia by a trusted small business owner. It was my first time filing in my…read morebusiness individually so I was pretty nervous. Cynthia walked me through each question I had and made me feel very comfortable and not judged. She did a wonderful job filing all 3 business filings for me and even had her work double checked! Thank you so much Cynthia. I HIGHLY recommend her for your tax filing as well as I also will be using her for payroll soon!

Cynthia has done our taxes for a few years now. She is very knowledgeable, friendly and helpful…read morewith processing our taxes. I would definitely recommend her for all your tax needs.