Clean facility, friendly staff, and their new red light therapy bed is absolutely amazing!

Friendly staff, clean rooms, good prices and the beds get hot. I normally tan at a level 3 at Palm beach I'm good tanning at a level 1 with the beds at LAT. I'm so glad I decided to check this place out when I came to Chicago in March. I'm only here until the end of August, I'm hoping my next destination has a LAT. read more

L.A. Tan - Spray Tanning Near Me - Downers Grove, Illinois

Terrible experience. Madison flat out lied that she could take me when I told her my appt was cancelled at the Wheaton location. I drove all the way out there, got lost, contacted the establishment, told them I was lost and running a bit late and was told this was no problem. Got there at 1:09 and Madison herself came to the front desk to tell me she couldn't give me a spray tan now bc I was late. Seriously? I called to explain I was lost. No mention of timeframe was even discussed when I called originally- I was just being courteous calling at 1:09. This place is unscrupulous. The employees are fake. Do not make appts here! read more

Great location spotless friendly staff! customers are rude but hey not their fault! who brings a kid to the tanning shop? read more

My favorite location! Great friendly staff, always helpful, very clean, lots of options with different services and products - Highly recommended! read more

I go to this location bc it is the closest to my house. But the beds are never wiped down right. Always have to Ask for a towel. Bulbs are always out or the face bulbs are crooked. Not to mention the attitude from the chick at the front when you mention the things wrong with the beds. Just asked her if they were ever going to upgrade the beds she gave me attitude said there was new bulbs. 4 bulbs dead in the bed. Just awful. I've emailed them multiple times about this and never heard anything back. read more

Been coming here on and off for years now and boy has it gotten bad. Bought a package for a trip then went on Tuesdays for another one coming up. That girl is the WORST. Attitude and would rather talk to the teenagers. Almost a power trip for this one and annoying. The last time I was there she stuck me in a bed with 2 bulbs that were out. When I told her she was indifferent. This is not the first time I have had issues. This place is so run down and does not follow what is advertised on LA Tans site. On top of it all, they are not that clean. I am now going elsewhere, you should too. read more

Brianna has been amazing!!!! She is so helpful and professional. She has answered all my questions and got me started with a package I was happy with. The place is clean and the beds are great!!! I can't speak for anyone else but if they are half as good as Brianna--- they are great! Not sure why all the negative reviews so I wanted to post a positive one! read more

Disappointed in this place. The ladies were very nice and always accommodating, except whenever I would bring it to their attention that something is broken they would tell me they will tell the owner so it can get fixed...yet it wouldn't happen for months. I blame this shitty location on a shitty owner. It's old and rundown, the beds seem old as well. One time I walked inside to tan a few months ago and a man was behind the counter (who is definitely the owner) and just standing there doing absolutely nothing. There was a line of 4-6 people and he did nothing but watch the one female worker work her tail off and try to get to everyone. He must be lazy. A lazy business is a reflection of a lazy owner. The ladies majority of the time are always very sweet and kind, except some days not so much. I would assume their owner is treating them poorly and paying them minimum wage. One day I went into the salon and saw the woman working eating behind the counter, she seemed like she was trying to hide eating, as if she wasn't supposed to be eating up there, she said sorry as she wiped her mouth and then typed up my name, I felt bad. On my way to the bathroom I peaked around into the rooms and didn't seem to see one break room for them, so upon leaving the salon I told the girl to never apologize for eating again, please! Once again, I blame that on a shitty owner. I'm an owner of a business myself and know what happy employees look like and work like. My suggest would be to put a little less money into the new sauna room and the car you drive and a bit more into your employees paychecks, as well as whatever else is missing. read more

Went there twice, first time girl was rude. Second time another girl was pleasant. Prefer the Odgen location

Went for the first time today! 5$ tans, and the front desk girl was so nice! I saw her talking to other customers that were going on and on about stories noone in their right mind cares about, but she was so nice and respectful! I think her name was Sylvia? She was awesome. I asked a bunch of questions and she literally knew everything. I was scared to go in the bed (because I saw that final destination movie where the chick got killed in the tanning bed) and she put me in the bed right in the front so if anything went wrong she would be right there! She even asked if I was ok half way through. This chick went above and beyond for my crazy ass. Such a great place!! read more

I have been tanning with LA tan for about 10 years now. I feel this company always gives you the most for your money when it comes to tanning, with lots of great deals. I moved to Downers Grove in 2017 and started tanning at this location. Sylvia, the previous manager, was awesome. She was always so friendly and I felt very welcomed every time I came in. She always helped me pick the right bed and lotion for my tans. Sylvia really cared about all her customers, and I never saw one unhappy guest with her while I was tanning there. I had moved away from Downers Grove in 2019 but returned to the area this year. I was greeted by a new manager named Katie and I have to say I'm thoroughly disappointed. I signed up for the text club, and had knowledge of a free week of tanning that would be provided for the text club. I had mentioned when asking her about the free week, if I could do that since my friend had been given her free week by Katie. However, Katie told me there was no such thing as a free week. She was quick to get me to purchase a week of tanning for around $50 for just a level one. Katie was also quick to get me to the bed and was very cold to me. The place looks very nice redone, however I do know that had nothing to do with management but the owner itself. Today, I get a text with a coupon saying I get a free week. Wow! I can't say I will be back and signing for another membership due to this dishonest, and very rude new manager. I will have to sign up with Unlimited Tan instead, even though the prices are more expensive, at least I won't feel cheated and so unwelcome there like I do at this Downers Grove location. Be careful if you tan here, you are no longer getting the best for your money. The manager there only cares about making her commission. read more

I've been coming to this location for a year. The girls are helpful and friendly. They all know my name by now. Beds are awesome and they're always getting new bulbs and letting me know what beds to try. read more

Been going here for 13 years. Just started using the infrared sauna. Oh my what a dream come true! My arthritis is improving with each visit. By far the best self care I have practiced for myself! The ladies who work there are always upbeat and accommodating. Very clean! read more

I've been going to LA Tan for years. They closed the one by my house so I started going to this one and occasionally the one in Lemont. I bought a large package and signed up for the monthly plan in Lemont two yrs ago. I didn't go for almost a year due to the sickness of my husband who passed in 2019. When I went back in February 2020 I stopped into the Lemont Rd location and explained my situation to the girl. She told me if I bought another package she could extend my expiration date from the old one. I bought a small $40 package and a sample pack of lotion. Still getting charged for the monthly plan. She said the manager would be in touch. COVID hot and everything closed and I never heard from anyone. I stoped in before Easter to see what I had and was told I have nothing and owe for 2 months as my credit card expired and I need to renew. I have tried reaching Katie the manager for weeks, I've called customer service twice with a promise someone will be reaching out to me and still nothing. I asked for the owners information and was told to see what the district manager says first. I'm frustrated that I've never been called back and they can't figure it out. I do not think all locations are bad. I have always been treated good at the Lemont location and the girls at this Downers Grove location but the management and customer service sucks. There are plenty of other tanning salons who would appreciate your business. Maybe writing this negative post will get me a call back. read more