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Kyte

3.4 (399 reviews)
Closed 7:00 am - 10:00 pm
Updated over 3 months ago

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Tiona M.

Updating my review. This was not a perfect Kyte experience but I do appreciate that the Company reached out to me and provided me with Kyte credits to rectify my issues. Customer service could've been better in the moment, but I appreciate the care after the fact.

Jon B.

I booked a Kyte 3 weeks ago to take my daughter and her friends to a water park for her birthday. A few hours before delivery, Kyte out of the blue cancelled my reservation with no explanation, leaving me to scramble for another solution on a Saturday afternoon. After contacting Kyte support they told me it was a system error, they couldn't fix it and offered me $50 in credit. I can understand a glitch, but the way in which they took no responsibility or steps to help me fix the problem, renting a replacement car will cost ~$500 now ensures I will never trust Kyte again and you shouldn't trust them either.

Volkswagen Passat
Cassie D.

Loved my Volkswagen Passat! It was spacious, fuel economic and clean. We were able to fit 4 carry on suitcases and 4 duffel bags in the trunk! Both pick up and returns went very smoothly. Surfers were early which was helpful to us. Did not have to worry about tolls as their bill was passed directly to me through Kyte. Got a great price and will definitely continue to use Kyte.

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2 years ago

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4 years ago

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1 year ago

shady. do not use. they did not contact me about a claim and are threatening to suspend my drivers license even though i had insurance

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2 years ago

Seamless reservation and experience. Great business model. ZIPCAR has competition. Can highly recommend them,

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3 years ago

Best rental car service around....always on time, always great cars, and no rental counter hassle!!

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Loved this review!! Thank you so much Mary, see you soon:)

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Kyte Reviews in Other Languages

Ask the Community - Kyte

Hello, I arrive at 11:40pm into SFO on Sunday. I'd like to use Kyte since it seems cheaper than a normal rental but wanted to check if this is too late? And what happens if my flight is delayed?

Hi Michael! We operate from 7 AM - 10 PM. Unfortunately 11:40 PM is outside of those hours. In case your flight is delayed, you can edit your trip within the app or reach out to a customer service agent through the app for assistance!

HI. So the refueling charge if the tank is less than full? Also, how does your Kyte delivery/return driver drive away the rental? Thank you!

Hi Thom! You may return the car at any fuel level. If it is below the fuel level at the start of the trip, we will refuel it for you and charge you at local market rates! If you received a vehicle lower than full, we only charge up to that level.… Read more

Do your cars have apple carplay?

Hi there! Most Kytes come with Apple CarPlay.

I want to pickup a car af SFO but my flight is very late, almost at mid night. Do you deliver at that time?

Hi Anupam, unfortunately we do not service at midnight! Our operating hours are 7 AM - 10 PM.

Can I pick up in SF and deliver the car in Santa Barbara?

You could drop the car off in LA; we don't service Santa Barbara, yet!

Are pets allowed?

Yes, pets are allowed in your Kyte vehicle!

Do you have cars with ski/snowboard racks?

Hi Dana! We currently do not have cars with ski/snowboard racks.… Read more

My son would need a car at LaCrosse WI for about 2 month do you deliver to LaCrosse?

Hi Alex! Unfortunately, we do not currently deliver to LaCrosse. Feel free to check out our website to know more about the locations we provide services in 😊… Read more

Do you rent 4WD SUBs?

Hi Maria! Majority of our SUVs are either AWD or 4WD. You can let us know if that's your… Read more

Does the rental price include insurance?

Hi Michelle! The rental price does not include insurance. However, Kyte does offer insurance options. You can add the optional damage coverage during checkout 😄… Read more

Hey guys do you know if the debit card works for rent a car in this company ? Thanks

Hi Wendy! We accept all major credit cards. We also accept debit cards issued from Mastercard, Visa, or Discover 😄… Read more

I'm near Redondo beach, is Kyte only based in San Francisco?

We provide service in LA too! You can book directly on our website :)

Do they pick up and drop off at airports?

Not at the moment! The closest location Kyte delivers to the airport is Daly City Bart which is about 15-20 minutes by Uber or Bart.… Read more

Hey there, it says on demand and that we can choose our drop off location over at the site. Just wondering, does that mean I can return early and change drop off location if plans change?

Thank you for the question David! Yes if you want to return early or change the drop off location… Read more

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Review Highlights - Kyte

Once it was delivered to my hotel in Denver (how convenient!) - did you ever get stuck in the line at the car rental desk in DEN?

Mentioned in 18 reviews

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Avis Rent A Car - My laptop at a residence on the other side of SF less than a day after I left it in rental and reported it missing.

Avis Rent A Car

2.6(47 reviews)
0.3 kmFisherman's Wharf, North Beach/Telegraph Hill

-3 Stars for super duper delayed pick up for a rental car we had scheduled to be ready after we…read morereturned to SF from a trip. My husband had to wait over 2 hours, and the processing of those who had pick ups earlier than us was molasses / snail slow (insert any given adjectives) so that was quite frustrating. When it finally got to our turn, we got a different level vehicle than we had booked so that the SUV given to us was a major gas guzzler which we obviously did not appreciate. Thankfully, we knew we won't have to fill up till we got back to our hometown where gas prices are more reasonable than SF proper. +1 Star for the staff in charge giving customers who have waited so long (pretty much everyone that morning) a waiver from having to fill up on gas for the rental car return, that was a nice gesture and we appreciated it as we would definitely pick a gas saver vehicle vs the major gas guzzle (it was a. American car, sadly) which consumed 1/2 a tank of gas just going from SF back to Sac. This can be compared to the Korean branded SUV (smaller yes, but not by much and plenty big enough for our needs for this trip) that we rented from another rental company which had SO many choices for us that we had a hard time picking one, which used barely 1/4 tank for us to drive from Sac to SF. It turns out that this Avis location did not have cars on their lot ready for their customers and had to send a bunch of their staff in 1 van to pick up all the vehicles they needed from their SFO location to this one near the embarcadero so that was why it took so long. Each vehicle had to be cleaned on the inside and go through the car wash. Perhaps they needed to pick up cars from SFO earlier before their customers' scheduled pick up time and maybe even late in the night the day before. In short, it was a disappointing experience, and thank God we were not in a hurry to get somewhere like many of the other customers were, who has to catch a flight or get somewhere on time. Otherwise, we'd been extra stressed, so we waited over 2 hours, from our pick up time, but at least we did get gas comped and the vehicle was relatively new although quite gas consuming and not the smoothest drive, according to my husband. Hopefully Avis would be better next time.

Omg. This entire experience must have been a scientific experiment in how much unnecessary pain a…read morecompany can impose on its customers. I was returning my car to this location. I parked right out front and went in to drop the key, only to get told I had to use the garage. No signs anywhere saying that, so I'd already wasted time circling and parking. Then I get to the garage... and the gate is broken. Won't open. I go back inside and explain, and instead of helping, the attendant basically tells me to "figure it out" or risk getting towed. Zero help, zero effort. Just attitude. I ended up having to call the garage's corporate number myself just to get in. For a simple drop-off, this was ridiculous. Disorganized, no communication, and staff that couldn't care less. Avoid this location if you can.

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Avis Rent A Car
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Avis Rent A Car - My laptop in the car at this Avis garage minutes after I returned it.

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My laptop in the car at this Avis garage minutes after I returned it.

Hertz Rent A Car

Hertz Rent A Car

2.8(60 reviews)
0.7 kmFisherman's Wharf, North Beach/Telegraph Hill

It's kind of tricky to find the location. The staffs were very friendly and fast service.read more

My life was seriously at risk on Feb. 2 because of negligence from this company, and the employees…read moreat this location lacked compassion. I had the absolute worst experience from Hertz this week. And before I get to that, I want to highlight something horrible that set off the rental. The internet was down so even though I pre-checked in on the app, I was delayed. Then he decided to do it with paper form, but he took a photo of my driver's license and credit card. WHY THE HELL did he do that? He claimed he didn't want it on the form. So instead, was it okay to have it on the phone? I was NOT happy with that and asked that it be deleted, and he said he would when the internet was back up. I am still worried about potential fraud or theft. And it gets worse.  On my way to my destination, I blew a tire on the very busy six-lane Hwy. 101. I called 911, and the dispatcher alerted a tow truck driver for roadside clearance. She also said, because I was alone, to keep my seatbelt on and lock my doors. How very reassuring.  An officer arrived and offered to change the tire for me while we waited for the tow. He popped the trunk: NO SPARE TIRE. He said he had never seen that before. There was a jack and a spot for it. But the tire was removed.  Because Hertz removed a basic simple safety tool, I had to be towed from the highway and dropped underneath an overpass. (The company's role is only to remove vehicles, not to help beyond that.) There was trash and debris everywhere, broken down cars, and apartments that were junky. I WAS SCARED.  I called Hertz and the bot that answered kept telling me my reservation was cancelled, which it was not because I obviously had my car. It was very stressful. I finally talked to a real person who contacted a AAA towing company. I picked up a new vehicle at the airport Hertz - the rep there was very nice. But by then it was almost 5 hours after I picked up my car and I was only driving what should have taken 30 minutes. I missed lunch, a business meeting and other work time.  I was charged $120 for the tow - WHEN I WAS PUT INTO A SITUATION BY HERTZ in San Fran. NOT the end of the story. When I returned the new vehicle on Feb. 4 at Fisherman's Wharf site, the rep shrugged and said not all vehicles have spares. I said it has a jack and a spot for the tire - the tire was missing. Then he backpedaled and said it depends on the state where the vehicle came. THAT IS AWFUL.  It should not matter if I rent a car from California or Arkansas or Illinois or Texas. SOMEONE at Hertz put me at risk, and there was no remorse, concern or attempt to fix.  This is a massive safety concern.

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Budget Rent-A-Car - Hyatt Regency Embarcadero

Budget Rent-A-Car - Hyatt Regency Embarcadero

2.0(21 reviews)
1.6 kmFinancial District

Very sad. The service is very very slow and the workers do not know what they are doing or what…read moreinventory they have. We made a reservation for a car and had everything completed online. When we went to pick up the car, there was only one person servicing everyone and a line of about 10-20 people. We waited about 40 minutes and we were told that the car was unavailable. Also, he told us to go to the other rental center and gave us the wrong address. in the end, we wasted another 30 minutes looking for the rental center and gave up. We just rented a car from getaround and requested a refund.

Not difficult to find unless you're retarded, I mean the "Hyatt Regency" is in the name so inside…read morethe hotel would be a good place to start! Amazing location for San Francisco residents living in this part of town and not wanting to hike all the way to SFO or deal with the mob scenes of Union Square. Hailing for Manhattan, I'm just so not interested in owning a car. ZipCar is amazing for a few hours to a day, but a proper rental car is best when you want to go somewhere farther away for a long weekend. My biggest issue is that the hours are convenient for the workers, but not so much for customers. You can drop off past closing time (5:30PM on weekdays, 1PM on weekends) until midnight, but will have to pay an extra $15 valet fee. Very inconsiderate to customers since long weekend trips usually end late in the evening, but worth the $15 just to be done with it all. The lone guy at the desk was very quick and nice. I liked having the hotel valet take care of bringing out and returning the car to avoid obnoxious parking garage navigation myself. I didn't experience any of the delays other people complained about, but then again, I was the only customer each time so that might have biased things. The price was very reasonable, just google "Budget Coupon Code" before you book online to find some discounts. Try to avoid the add-on fees, I mean who pays $15.95/day for GPS when everyone's smart phone has Google Maps nowadays? A cheap car phone charger can keep you navigating the whole time despite battery hungry 3G. Also, research your credit card's car insurance policy, it probably covers a lot of the things Budget offers (and you know their sales people won't tell you about redundant coverage!).

City Rent-A-Car - City Rent-A-Car - Union Square car rental at 321 Mason St, San Francisco. Fast, friendly service and affordable daily rates.

City Rent-A-Car

4.4(257 reviews)
1.9 kmUnion Square, Tenderloin

Honestly, one of the best rental car experiences I've had. Especially in a big city. I'll start…read morefrom the beginning.. I booked the car I wanted easily on their website. I went with a Toyota Corolla, which I drive personally. I like to stick with something I'm used to. It was about $250 for four days. I arrived right on schedule and the car was waiting for me. The gentleman behind the counter was super helpful and friendly. He walked me through everything I needed to know, even the details on tolls and stuff. The car was about two blocks from their office, but they explained how to get to it and even had a print out of a map to help get me there. It also had pictures so there was no way I was going to miss it. The car was a 2021 and in great condition and had a full tank of gas. Another positive of getting a Toyota is the gas mileage. I went to Sonora and back (roughly 275 miles) and I only had to refill once before I dropped it off... which was also super easy. I simply dropped it off where I picked it up and handed the valet the key. I would totally rent from here again if I find myself in the heart of San Francisco and in need of a ride for a few days.

Booked a car through the website for an out of town trip this past weekend. The booking was super…read moresimple and fast and easy, and the pick up went the same way. Customer service was super clear and nice, got all the paperwork done when I arrived, and gave clear directions for pick up and drop off. Cars are located at a garage two blocks up from the office, so adjust accordingly if in a rush or carrying a lot of luggage. Drop off is super easy, just leave the keys with the parking attendant and you're done! My only small issue is that as a small local company, you might be in a bit of a bind if you need service or have an accident after hours and far out of the city.

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Sixt Rent A Car

Sixt Rent A Car

2.9(11 reviews)
0.8 kmRussian Hill, Fisherman's Wharf

Sixt Rent a Car gets 1 star from me for a completely unfair and stressful experience. After our…read morerental, we returned the car and did a full walk-around inspection with a Sixt employee, who carefully checked the entire vehicle inside and out. He then signed the return document and wrote "No new damages were detected." To protect ourselves, we also took a detailed, time-stamped video of the whole car (interior and exterior, with close-ups) at drop-off, clearly showing there was no damage. Despite all of that, we later received a letter from Sixt claiming we had damaged the car and trying to hold us financially responsible. It feels like they're ignoring their own employee's signed report and our clear video evidence. This has turned what should have been a simple rental into a frustrating dispute. Based on this experience, I do not trust Sixt's post-rental damage process and would strongly caution others to be extremely careful--or consider renting elsewhere.

Avoid this place at all costs. We had a reservation for 8am. There was no one there and the…read morebuilding didn't even open until after 9am. They tried several cars but the computer kept giving them error messages. They eventually said I had to take an electric vehicle. I had never driven one and didn't know how to recharge it. The manager said it would come full and they would waive any usage fees. Well it came at 76% and after returning it I still got charged the fee for returning the car with a low battery percentage. Complete disaster.

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Kyte - carrental - Updated May 2026

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