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Kyte

3.2 (50 reviews)
Closed 7:00 am - 10:00 pm

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4 years ago

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4 years ago

Great service! Affordable prices, easy pick up and drop off experience. Would highly recommend for your next getaway.

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Ask the Community - Kyte

Review Highlights - Kyte

The 1416 Wood Street location was convenient, and the surfers were very helpful and professional.

Mentioned in 6 reviews

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Payless Car Rental - There's the shuttle that never came!

Payless Car Rental

1.8(377 reviews)
7.3 km

My 5-star rating for the Payless Car Rental at 6975 Norwitch Drive in Philadelphia is based on the…read morestellar performance of one man: one of the shuttle-bus drivers named (to the best of my recollection) Steve. He picked me up at the Philadelphia airport on April 22, and returned me to the airport on April 28. During the airport pickup on April 22, Steve's shuttle bus was full by the time I arrived. However, because Steve could see that I was in pain (I was having severe back pain), he made an exception and allowed me to sit in the passenger seat. We quickly became good friends on the ride to Payless. Upon following the signs for "Rental Car Return" on April 28, I circled the airport rental car center two or three times looking for the Payless car drop-off location. My flight was at 4 p.m., and time was running out. Upon entering the Avis car drop-off location, an employee told me that Payless is not in the rental car center, but rather at an off-site location: 6975 Norwitch Drive. I sped off to that location and was met there by none other than my new friend Steve, standing right next to his shuttle bus. Upon telling him that I was running out of time to make my flight, he quickly checked my car in, ushered me onto the shuttle bus, and got me to the airport on time. I will always be indebted to Steve. Whatever Payless is paying him, it is not enough. Thank you, Steve. Have a great life!

When you've been on a long all day flight and flew from the other side f the country, you're…read moreexcited to get to your destination and call it a night. I waited for the shuttle bus for Payless. None came. 10 mins came. Called the 1800 number on my confirmation. Passed to a local tel number. Then to another. Then asked to wait another 10-15 mins and to call if the shuttle still is not there. Waited patiently. Then frantically dialed the local number again only to be passed to another local number . Then waited then got passed around. It was ridiculously a big issue for me. All the other passengers were gone. The long line waiting of passenger at the airport cleared up and I was still there. Another passenger offered to take me to the car lot of Payless, it was closed. I called them now really upset, they said they can't do anything as they're closed. So I told the man who picked up the phone I'm so disappointed for this disservice! I ended up in New Jersey with my shared ride , and went back to the airport at Enterprise where it was a buttery smooth transaction ! I went out with a rental car that's new, clean and staff were professional! I only booked Payless because it was on Priceline. Cheap doesn't mean good service. You get what you paid for. What a waste of time and energy and I hope I get a refund as the rep told me 10 business days. No one called me back, no email, nothing. I had to drive 2 hours out of Philadelphia and my entire plan for that night was ruined. I had people waiting for me that drove from out of town as well and the inconvenience to 3 parties affected by the irresponsibility of this business is not appreciated. Do not ruin your vacation, your day or your mood. Rent a car from a reputable rental car company . Pay more, NOT Payless! I should have read reviews prior hand! Save yourself the trouble. It's not worth it!

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Payless Car Rental - Closed office. Unbelievable. Waited for the shuttle that never came.

Closed office. Unbelievable. Waited for the shuttle that never came.

Payless Car Rental - Return process is easy!

Return process is easy!

Payless Car Rental - Clean and nicely up kept car!

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Clean and nicely up kept car!

Getaround - Rent this Volkswagen Jetta at getaround.com/Fuzzjet

Getaround

2.8(45 reviews)
0.8 kmPenn Center, Rittenhouse Square

There is absolutely no way to contact customer service! I booked a rental 1 hour before my start…read moretime and for some reason I was not able to get my profile verified in time. 7min after the start time I had to cancel after having paid $186.77 for a 24hr rental that never happened and now am unable to contact anyone for a refund. Since the rental was canceled there is no information for help, no way to contact the owner, or getaround!!!!!! So what happens now? They just keep my money!

One of their drivers parked illegally on my sidewalk. The car is blocking our ability to drive…read morethrough our small philly street. Garbage, delivery and other service trucks can't get through. After a day of it being there, I called 311 and they said to call 911 to get car towed. That seemed like an unnecessary use of city resources and emailed the company's help desk, because they don't have any way to talk to a human being on the phone. I got an email 12 hours later from get around. They told me it would be handled "as soon as possible." An additional 16 hours later the car is still there. I'm hoping a yelp review will get their attention. Company asked for a dm with plate info but their messaging is turned off. Car has California plates and is 7NWS685

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Getaround - Rent this Chevy Sonic at getaround.com/Swift_2014_Chevy_Sonic

Rent this Chevy Sonic at getaround.com/Swift_2014_Chevy_Sonic

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Rent this Toyota Highlander at getaround.com/06blackhighlander

Hertz Rent A Car - Gas purchase - 15 miles after renting car

Hertz Rent A Car

1.9(524 reviews)
10.5 km

We definitely had a pretty bad experience, since we landed at PHL. When we were waiting for…read moreluggage, we saw a hertz bus pass by, thinking we will get the next one. We got our luggage and waited over 40 minutes for the next hertz bus. Got to hertz, and there was only one person manning the counters, so it took a while to get our car. We were guaranteed a model y, but then when we got there, they said they didn't have it, and gave us a different one. We ended up getting a model 3, but had issues with the car. It would reset and unlock all doors every 5-7 minutes. We called hertz and they said they would check the history and call back. We returned the car a few days later, and no one had called. Luckily, nothing was stolen or I would be pretty frustrated. Later, we get the bill and I see that I was charged a "discounted" fee for my one carseat that I originally was supposed to get for free booking through AAA, and now i'm waiting for customer service to review my dispute and contact me again. The staff were nice, and hence the extra star. If not it would be 0-1/5 stars.

I am beyond frustrated with my experience at this Hertz location. My flight was delayed--something…read morecompletely out of my control--and I arrived at the counter only to find it shuttered. Nowhere during the booking process or in my confirmation was it clearly disclosed that if a flight arrives past a certain hour, customers are simply stranded until 6:00 AM. I had a confirmed reservation, yet I was left stuck at the airport for hours with no vehicle and no support. It is incredibly unprofessional to not have a contingency plan for flight delays or, at the very least, a clear warning that "guaranteed" rentals aren't actually guaranteed after midnight. If you have a late-night flight, do yourself a favor and book with a company that actually values its customers' time and safety. Avoid this location if you want to actually get to your destination on the day you arrive.

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Hertz Rent A Car
Hertz Rent A Car
Hertz Rent A Car - So disappointed with hertz today

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So disappointed with hertz today

Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.6(399 reviews)
10.3 km

The most seamless rental I've ever had!…read more I don't usually write reviews for rental agencies but this spot really wowed me. I had to book a last minute car for a two day trip. They only had vans listed online which I was skeptical about but I needed to book it. With the online booking you can pick it right up. Waiting outside the terminal, watch for a city sized bus for National, Alamo, and Enterprise. It took a little longer than the other pick up vans but the wait was not long. At the Enterprise stop, you can just walk up to the car and get in if you're already booked. When you drive out, they cross-check the car against your booking. This part took about 10 minutes including waiting behind a car. Coming back to drop off the vehicle, do not get in the rental return car lane. That is for all other rental agencies. Keep going around the circle in the right lane until you see signs for Enterprise. Then take the left into the lot, and follow the drop off instructions by the guys in the lot. All it took was driving up into a lane and leaving the keys in the vehicle. They scanned the car's barcode and check the gas level. That's it. Then walk over to the shuttle bus to get back to the airport. It was faster dropping off than picking up, which was already fast! I had the receipt in my email shortly thereafter. Oh and the Chrysler Pacifica I rented was not like my mom's van I used to drive in high school. Hybrid. Cooled seats. Sound system. Not bad. I would definitely rent from them again in the future.

This location seems to make their own rules. Sudden restricts that aren't listed on the company's…read morewebsite anywhere. The biggest companies are always the most arrogant. Use one of the smaller options.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.2(76 reviews)
0.6 kmPenn Center, Rittenhouse Square

Had minor personal problem upon checking in, and the supervisor there was absolutely amazing. I…read moredon't remember his name but it was a Saturday at 4pm that we checked in. This was one of the smoothest check-ins for a car rental.

Nothing but great things to say about this location and the staff here. I've now been without my…read moreown personal vehicle for a year and I have to say, it's been amazing. No stress about my car being hit or stolen while parked on the street and no outrageous car insurance premiums. When I do need a car for trips back to Rochester or work or...any other reason, I really do not like to rent from anywhere but here. I've now rented 5+ times and have had nothing but fabulous experiences. I am typically in and out within no more than 15 minutes and all of the vehicles I've rented have been safe, new, and included great features. The team here makes sure you're comfortable before departing and clearly walks through the billing. I had an issue where I was incorrectly charged for something and it was resolved same day. The only complaint I have is in re: the Saturday and Sunday hours. As this location is only a few blocks from my home, I really prefer to return here so I have a seamless and easy process. This location being closed on Sunday and only open for a three hour window on Saturday makes that a bit difficult. That being said, I've been able to make it work thus far and I understand that the Center City location is prime for business visitors and less for locals. I look forward to more seamless rentals from here in my future!

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Budget Rent A Car - The 2 ladies in the corner sitting and laughing while guests are just simply standing. It's sad

Budget Rent A Car

1.5(429 reviews)
10.7 km

Car rental experience went pretty well until they tried to scam me. A shuttle from the airport was…read moreno problem. No line when I arrive. The woman at the counter was very helpful. They did say that they didn't have the pickup truck I rented, but did have an SUV available which I said was fine. She mentioned a Bronco and I thought that would be great to try out. Then I got outside and found out it was a Bronco 2 which is totally different. I didn't need the extra space, but I was excited to drive something different. I just moved on because I got a good deal and it wasn't a real issue. I drop the car off a couple hours early. I forgot to get gas, but I figured it wouldn't be a big deal because I only drove about 50 miles. It came out to about 2.5 gallons which I figured I would be charged for. Then I looked at my bill and found out I was charged the same amount I already prepaid (approx $140). I just spoke to customer service and they asked about a damage waiver. I said I didn't add anything on and that when I was asked I told them I had insurance already. He put me on hold for a bit and then removed the charge and the taxes to the tune of $115. I said I was fine paying for the extra gas which was $23. I imagine they are just hitting people with this extra charge and then not removing it unless you call and complain because there are a handful of other similar reviews. That's a shameful practice and they probably scam a lot of people out of a ton of money when you add it up. I'm glad I noticed the multiple charges and made a call about it, but I shouldn't have to do that. Do better Budget!

I rented a Tesla model 3. I was expecting a nice newer car. Unfortunately it was a 2018-2019 model…read more3 that was beaten up, the interior was falling apart, it smelled like cigarettes and urine, it also didn't appear that it was cleaned, the exterior was dented and damaged, plus the windows didn't seal right so there was a lot of wind noise. It also pulled hard to the right at 60mph. The car was not what was advertised. The front desk ladies were nice, but the wait was ridiculous for something I reserved months ahead of time. I wish I had looked at the reviews before I rented from here.

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Budget Rent A Car
Budget Rent A Car - "MUSTARD ON THE BEAT HEAUX" Be careful when you hand her your CC & ID! Started paying T-mobile bills and Septa. ‍

"MUSTARD ON THE BEAT HEAUX" Be careful when you hand her your CC & ID! Started paying T-mobile bills and Septa. ‍

Budget Rent A Car - 2 lug nuts instead of 5! Great job Budget!

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2 lug nuts instead of 5! Great job Budget!

Kyte - carrental - Updated May 2026

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