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    Kyong's Cleaner

    4.0 (42 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Kyong's Cleaner

    Clothing alterations

    Clothing mending and repair

    Shoe cleaning

    3 More Services

    Shoe repair

    Shoe resoling

    Shoe shining

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    4 years ago

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    7 years ago

    The owners are attentive and very professional. My items came back promptly and fresh. I will definitely be coming back!

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    8 years ago

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    9 years ago

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    7 years ago

    Friendly people, great service. This cleaners has been in the neighborhood for decades. I am glad to see it still around.

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    9 years ago

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    8 years ago

    I have only given them some small jobs but they are treating me as the most important customer in the world. Says a lot about this place.

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    10 years ago

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    Kyong's Cleaner Reviews in Other Languages

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    Review Highlights - Kyong's Cleaner

    I did a Yelp search for a place that could work their alterations magic, and totally discovered the perfect place with Kyong's!

    Mentioned in 2 reviews

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    A Divine Shine - A divine shine indeed

    A Divine Shine

    (113 reviews)

    Shaw

    These guys are grade A! Friendly and do great work. I actually came upon them as the last place I…read morewent to (some shoe repair that is out of business on H street) did awful work and failed to glue on my shoe protectors well. I brought in 4 shoes that I love to get new heel protectors, sole protectors, shine and one of them needed the inside replaced. They were done in a week and wrapped everything up nicely for me. I was notified by text when everything was ready. For a small business, they also take a lot of attention to COVID precautions, cleaning your credit card and your hands when you're done with the transaction. I'm so glad the shoddy work of one place forced me to seek out these guys because they're fantastic.

    I came here because the sole of my boot had completely fallen off, and I no longer had the missing…read morepiece. As soon as I walked in, I was met with an unfriendly attitude. I asked if there was any chance I could have the boot repaired by today since I don't know much about shoe repair, and instead of simply answering my question, the employee laughed in my face and made me feel belittled. After leaving, I went to the shoe repair shop located directly below JC Tailors. The owner was incredibly kind, charged me half the price I was quoted here, and was able to repair my boot the same day. Based on my experience, I would not recommend this business. Customer service goes a long way, and no one should leave feeling disrespected for asking a simple question.

    Leon's Shoe Repair - Glue residue and messily cut patch

    Leon's Shoe Repair

    (37 reviews)

    Mount Pleasant

    Short story: Leon's communication is abysmal, and the quality of work is even worse. I dropped my…read moreshoes off on 10/9 for a repair and didn't get them back until 11/8. I took a pair of boots on 10/9 to Leon that needed repair after my dog got to them. He came highly recommended from a trusted friend. He required payment up front, which usually I won't do as a first-time customer, but made an exception since he seemed like a good guy and my friend had excellent work done here. He promised an estimate within a few days. I waited a week before getting in touch by text, and got a very hostile response. We later talked on the phone and apparently he thought I was trying to scam him because his information has been "hacked", even though we'd already communicated in the same text thread. We cleared the air and he apologized for the misunderstanding. He got me an estimate 5 days later (for those keeping track it's now 10/21), and I went to the store immediately to pay. He took my money and promised they'd be done by the end of the month. He's just one guy, after all! Can't fault him for taking his time, especially if the work is good. I got in touch on 10/31 and he said he needed another week. I got in touch a week later and he says he's still not done, but says I can come by the store at 8pm that night to pick up. This doesn't work with my schedule, which is fine. That's on me. So today, 11/8, rolls around and I ask about when I can pick up. He texts to "come by 3pm", which means "come before 3pm". A typo, i realize in retrospect, and so when I showed up at 1:30 expecting him to be there I was surprised that the shop as closed. I called and was met with a stream of profanity about how he had told me to come AT 3pm. We bickered for a bit, I'm frustrated, and so I come at 3 to find him just starting the work on my boots. The resulting work is really bad. The patch leather is cut poorly and messily, the thread isn't properly sewn in, and there is glue all around the perimeter of the patch on the boots themselves. A cherry on top: when I was trying to leave the store, which is quite cluttered and small, I tripped over some detritus, and he laughed at me and then texted me "up yours" as I was getting to my car.

    Leon is great... odd hours but he does a great careful job on belts and shoes and all else.read more

    Master Shoe Repair - My shoe! Not dropped off with heel stripped off from its back

    Master Shoe Repair

    (92 reviews)

    Raul took shoes that I'd gotten resoled at a local mall about a year ago, and he transformed them…read more The previous shop did shoddy, pricey work. The quality of materials Raul used, on the other hand, appears at this stage to have been superior. Time will tell, but he seems to have done a much better job.

    I dropped of my shoes two weeks bf Christmas. TWO WEEKS.Owner said ( as he gave me my repair…read moreticket) completed by Dec 27th! Cool! I called January 10 to say I would pick up by the 24th.... Then SNOWMAGEDON happened! Mind you... I took my repair to this particular shop from a personal friends' review.... So today ( Feb 2,2026) I drove down to pick up my shoes..... The owner looked at me with confusion as I handed him my repair ticket. I described my shoes to a T...5 inch stilettos with a wide crisscross strap. Still confused face. I literally watched this man walk over to a pile of shoes and rummage through pairs and pairs of shoes to eventually find mine on the bottom of the pile.... Dusty and half stripped . So I knew work had started on them bc I did not drop them off in the condition I took them back in. I inquired as to why they were not finished and he said " it's been busy, then snow". I also asked why he did not tell me he had not finished them when I called ( and I gave him the tix number on the 10th of January). He shrugged his shoulders. At this point.... ZERO APOLOGY! ZERO offer to complete the repair at a 25% discount.... I did not ask him for one. He said... and I quote..." you said take your time".... In my mind and most other customers minds.... Take your time means in a reasonable time..... HE gave me the date of completion for Dec 27.... Again.... Shoulder shrugs! How does someone run a business like this? Lack of respect for my shoes ( found on the floor) lack of honoring the delivery date with ZERO APOLOGIES. Then have the audacity to place blame on THE CUSTOMER for not having the repair FINISHED because I stated take your time! SOMEONE MAKE THIS MAKE SENSE TO ME!!!! I called my friend who highly recommended MASTER REPAIR SHOP in Rockville Maryland to me and let him know how my repair project was treated. He was beyond shocked. Many apologies from my friend but not ONE from the OWNER! Please avoid this shit hole ( physically a nasty mess... where my shoes were found on the floor) AT ALL COSTS!!! The owner is CLUELESS on how to provide great customer service. It was HEINOUS AND DEPLORABLE AT BEST! With the damage done to my shoes ( because he started my project) the price to fix them at another shop up the road was 50 dollars MORE... at $150.00! That's double the cost of the shoes when I bought them. When the owner said he would fix them in the next MONTH ( I have a late Winter wedding to attend and wanted to wear the shoes in question) I nearly lost my mind! I stared at him with such disappointment .... He then said... and I quote..." You didn't pay YET, so here" and held out my shoes to take. I took them and as I left I told him what I thought of his shitty customer service in Italian, Spanish and English! I'm sure he understood ONE of the three languages I speak! Master Repair Shop in Rockville, Md is a horrible place to have your shoes repaired. The customer service is beyond repair itself and I will NEVER EVER allow this shop to work on any of my shoes if I'm in need of repairs. It should NOT TAKE over 7 weeks to repair something this simple as my repair needs..... in his words! A complete disaster and I give Master Repair Shop in Rockville, Md a negative 10.... -10 !!!! Zero stars!!!! Had to put one star rating other wise it would not allow me to post! But still.... ZERO CUSTOMER SERVICE!!! A total shit hole! Kathryn L

    Kyong's Cleaner - sewingalterations - Updated July 2026

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