I went in yesterday after I got off work looking to relax I had an incredible experience both me…read moreand my friend which is amazing because it was her first time getting the Oliviana experience we both received the deluxe pedicures and they were absolutely amazing I was seen by a older woman who took her time and was very patient with me and did not get mad when I asked her to file a second time my services was 170 I paid 200 tips were well deserved I had such an amazing time I will definitely be returning me and two other friends we have a birthday to celebrate and what better way to start then with a visit to olivianas

Dear Oliviana, I'm writing to raise a concern about my recent visits. I am the client from Paris…read morewho visits your salon each time I'm in San Francisco and has recommended your business to others. While my services themselves are always done well, the 'manager' in charge on Mondays has repeatedly been overtly rude, dismissive, and at times condescending in her tone and behavior toward me. The pattern of treatment feels targeted and, on occasion, has come across as borderline discriminatory, which is both upsetting and unacceptable. Because I value your salon and want to continue to return and refer others, I felt it was important to bring this to your attention. I would appreciate you addressing this to ensure a more respectful and welcoming experience moving forward. Thank you, xx * I was charged 70 usd for an acrylic fill in ?

If you need a cheap, dirty manicure, this is the place to go! Not sure how the Cosmetology Board…read morehasn't shut them down.

I was looking for a different shop to patronize, but when I arrived at 10:50am, they weren't open;…read moreyet, they advertise being open from 10:00am. They missed out on a new customer. I won't recommend them because if you're trying to establish a clientele, you should at least acknowledge the hours that you post.

Perfect nails as always!! My nail tech is very friendly and accommodating of my needs.read more

Easy to book, impeccably clean space, and a wonderful Russian hard gel manicure service! Team was…read morethorough from beginning to end and offered a great selection of colors, too.

I had a great appointment for a fill with a lovely nail tech. She was thorough and efficient. My…read moreonly regret is not getting her name so she could get full credit for this review. Here's a clue...she likes Hello Kitty I am just visiting San Francisco and was in desperate need and I was well accommodated. Thank you

These are not gel nails. They are my natural nails. This manicure is still not chipped on Thursday…read more I got the manicure on Saturday. My daughter got a cute polka dot mani that was equally long lasting. This place is clean, professional, and the employees are kind. 10/10!

I have been coming to Sophia's Beauty Lounge for over 10 years. Sophia is the only one I trust with…read moremy eyebrows. She is meticulous and truly cares about the end result. She's an artist! Wing is an amazing nail technician! She also helps me choose colors and make decisions because there are always so many incredible options to choose from. Right now it's Cat eye and chrome for me and I get compliments on my nails every time I get them done here. The women here, led by Linn, feel like family. They really care about their customers and are happy to fix any issues. Look no further than Sophia's beauty nails!

I usually LOVE this salon for the atmosphere and service. It's one of the few places where you…read moreactually feel pampered as a part of getting your nails done, which normally justifies the price tag for me. However, my last visit left me a little disappointed because while it was extremely relaxing and the service was great, I'm not so happy with how my actual nails turned out :-( I did the Volcano Spa service for both my pedicure and manicure which were absolutely lovely, along with gel remove and gel on both my fingers and toes. The 10 minutes of massage for both were so nice, especially the shoulders and upper back that came with the manicure. But during the gel remove, the gel on my fingers was removed with the drill. It was the same on my toes but I don't have an issue there. Normally I wouldn't mind, but my natural fingernails were drilled down so thin that even though I cut my nails short, they're ripping at the ends with normal daily wear and tear. I went on Saturday morning and I've had two nails rip at the ends already and it is only Tuesday morning. I'm not sure if it was because I came in with long nails already (imagine asking for a medium-long set) and they may have been mistaken for gel-x or something of the sort, but it was just my natural nails with gel on top. I can even feel on all of my fingernails just how thin they were drilled down because suddenly all my nails are very flimsy, even with several gel coats on top. The rest of the service and experience were great, so it's a bit disappointing to feel like I regret how much I paid because of how weak my fingernails became after this appointment. Regardless I would still return in the future if I want the pampering experience, but if I can do without the massage and just need my nails done I may choose another salon instead. Just something to note if you're someone who is worried about your nail strength. UPDATE 8/4 9:48PM: Another nail ripped pretty far down just from scratching my head :-(

I just left and I completely baffled by these nails!…read more *Called in and got an appointment day of + in an hour; which for a lot of places that's rough! *Gel X with blushing + micro tip + single gem on ring finger = = = Diem delivered!!! She's so precise and gentle, made sure that I was comfortable. We had lite hearted conversation about our loved ones and how today's prices are on groceries. I haven't felt so comfortable about going to a salon in years and this was phenomenal. As you can tell I will be back. Note: I do have dryness on my hands due to dishwasher solutions being too strong at my job (Bartender). So please disregard. You need to go to her, I haven't been to this place in years since I moved (before the pandemic). I'm coming back for sure on my next update to my nails.

It was my first time here. Quick service and very nice staff. Would definitely come back!read more

Absolutely wonderful and I wish I have been going there all along. I went to get my gel x…read moreextensions removed and made an appointment an hour before I wanted them done. They responded quickly and were very accommodating. The part that blew me away was the removal itself. She was able to strip the gel off WITHOUT thinning out the actual nail. I didn't know that was possible... I left with my nails smooth and without a dip where the drill sometimes cuts into the nail. 10/10 will be going back!

So bummed. Have been going here for three years. My last three manicures were horrible, 4 layers,…read moreinexperienced tech, wouldn't dry, wrote to ask for a discount on next service and no response. Had a gel manicure peel off three fingers after 48 hours. Generally just room appears dirtier & dirtier each time I go and there's lots of conversation between techs that feels like judgement of clients. UPDATE: Owner personally contacted me and wants me to try again. I have a service scheduled in a couple days. I do think they care,. I'm giving it another try. UPDATE # 2: Went in for my complimentary classic mani/pedi. They were right on it: no waiting, right to business. Both the mani and pedi went well. I did have to ask for a drying machine for my mani, just to be sure it would dry. I'm grateful they offered me this service for free and I feel better about it all. They care and really tried. I left a big tip for both technicians and I will consider coming back again. I should ask for specific people if I do go back. I think it matters.

I love this place! High quality service and also always very efficient. Henry is the best! Cheersread more

Everyone here is genuinely nice & personable. I wanted a specific color and Andy was so helpful. He…read moreswatched the colors on his own nails to make sure I was getting the color I wanted, and offered me water and green tea. The staff here is also very kind. Henry really took his time cleaning up my cuticles and making my nails look great! I can see why they are still busy at noon on a Wednesday. Will definitely be back!

Had the best service done by Jenny! Asked for dark red Valentine's Day themed nails and she truly…read moredelivered. Really appreciated the attention and detail she put into my nails. The nail shop was super well kept and clean. Would definitely come back again!

Just ok. Not very friendly and my cuticles didn't look so good after. Price was affordable but I…read moredon't think I'd go back.

Well today came in not crowded at all usually towards the end of month won't be crowded today I had…read moretwo people working on nails and feet The guy Henry helping I asked do not cut nails just file a little me being busy on my phone he filed it crooked like he was in a hurry (3) nails I filed it a little fixed it I was very unhappy I'm the only one who has left recent reviews I don't think these matter to them I'm leaving for a trip and I be Damned if they pissed me off I don't come to a nail salon to do my own nails I come also because it's convenient close to baveiw today was not a good day when helping they have two sometimes (3) people work on what your getting so every one of them can get a tip yes and they do ask you to tip that's fine I always do Every singletime this time (1) person got a tip from me I thought about cat eye nails they were $90 I was too upset so I stuck with my gel nails the lady gets (3) stars

8-20-24 Truly…read moredisappointed with the work they have done. I used to go to this place all the time. I knew the owner and used to be known here. Haven't been here in ages but decided to come back since I moved back to SF. Called to make sure they did GelX and I got it done but omg the worst thing ever. The guy wasn't applying them correctly and I knew he was gonna let at least 2-3 nails lifted and easy to pull off. A week later you can see under my nail beds the skin lifting off and the tip of all my fingers numbing so bad that I can't feel my fingers. The guy let the gel run down to my skin and didn't remove before curating it and it caused a chemical burn on my fingers. Two weeks now and I have hangnails and all damaged fingers. Will NEVER come back. How embarrassing for the owners