They came right out and spent almost two hours helping me get our pool back on track…read more Late July and all other companies either didn't return my call or stated "too busy" yet the mom and pop pool service was front and center.

This is by far the best pool store ever Malissa is amazing thank you so much. Another thing I like,…read moreis that they do the chlorine stamp card. Thank you again

We bought a great-looking leather sofa on 7-15-26. It was a floor model but in excellent shape…read more Our saleslady, Kim, was gracious and easy to work with. No difficulty receiving a veteran's discount and getting local free delivery. Two days later our sofa arrived delivered by Frank and Daryl, two polite gentlemen who were extremely professional and careful carrying the sofa up the walkway and then up some steps, through the house and then down some steps into the sunken living room. We were very impressed by their professionalism. Sierra Timberline has a great line of furniture, especially leather sofas and chairs; we are nicely pleased with our purchase and the store. Kudos to the great customer service!

We bought a Caldera Jacuzzi after trying out many different styles, both while they were dry and…read morefilled up, running. Sierra provides you with privacy to try their jacuzzis so that you pick the best possible one for you and your lifestyle. Everyone there has been so very helpful, efficient, with excellent customer service. We would truly recommend them for any of your needs, if it is a jacuzzi, stove or furniture. Their costs and delivery were excellent.

After finding my spa heater wouldn't fire up after working great for five years I decided to…read morecontact executive pool & spa via message on Yelp on Monday last week. Justin responded within minutes and after speaking briefly on the phone setup an appointment for a tech to come to my home in red bluff two days later. Trent arrived Wednesday morning ready to tackle the problem. He spent an hour patiently troubleshooting all possibilities. He was competent and thorough. He didn't mind me hovering a bit so as to learn what I could while he worked. He took the time check each different component as they kept checking out OK. He could have gave up and tried shotgunning parts I guess but didn't. Eventually, using a pressure manometer he found the incoming gas pressure was too low to initiate firing up (Even though you could smell the gas when it tried to fire up). Walking back to the side of house near the PGE gas meter we found a second shut-off valve (there is a shut-off valve at the heater) that had PARTIALLY gotten turned. Problem solved. After years of ill-feelings from my experience with pool contractors in general it was great to find Executive Pool & Spa. Promptness, knowledge, integrity, courtesy all get an A+ from me.

We have used Executive pool and spa for our weekly maintenance and they are always on time { we…read morehave dogs so have to ensure they are put up. Large aggressive German Sheppards }. Pool always looks clean and clear.

First time pool owner, called Leslie Pools and they sent a wonderful man out, named Mark. He…read moreshowed us everything we needed to know how to run and operate our pool, very patient and knew his stuff. We of course needed chemicals so off the 'store' with our sample we went. Another fine experience. I will admit some of the prices of equipment and chemicals gave me sticker shock, but the information was fantastic.

Most of the time the employees are very helpful. My only issue has been with the water testing…read moremachine not working on numerous occasions.

I shopped everywhere from Sacramento to Roseville and Rocklin, and even checked out a hot tub expo…read more Lots of places promised great deals, but California Hot Spas in Live Oak blew them all out of the water. Steve helped me from start to finish. The pre-delivery support was great. They helped me transform wasted space into usable space, and now my backyard feels even bigger! On top of an amazing price, their delivery and post-delivery support have been excellent. Their customer service sets the bar. Don't waste your time elsewhere! I highly recommend!

We were able to purchase a beautiful hot tub and a great price and the delivery service, set up,…read moreand electricity installment were all done with professionalism and Steve was super friendly throughout the entire process. Highly recommend!!!

Dustin provided us with all the information we needed when making the important decision of…read morepurchasing our new hot tub. Everything has been done as promised, and we could not be happier with the installation process in our backyard. Today we had Benjamin over our home, for what we the tutorial. He took the time to talk to us about all the aspects of our new hot tub, from how to operate it in detail, while also educating us about the benefits of having a saltwater tub. Ben was very professional, and it's easy to see that he really knows what he's talking about. We can't wait to enjoy our new hot tub along with our children and grandchildren, whom we are lucky to have in our Neighbourhood. Thanks Dustin and Benjamin!

We waked into the Hot Tub Store in Fairfield not planning to buy but were so thrilled with the spas…read moreavailable, Dustin's banter and allowing us to joke around while we learned about the features and trying to get a bigger discount. (The price was what we knew we would spend). The after care, installation and then the training after it was all hooked up with Daniel made it stress free and we feel ready to soak without worries. Would do it all again without a hesitation.

I am so impressed with Quincy Hot Spot with their A+ work, quality installers and their…read moresalesmanship on two homes that needed new fireplaces. They are 100% SPOT on when it comes to their business.

My husband and I purchased a new wood stove from Quincy Hot Spot in October 2024. They measured…read moreincorrectly and as a result the stove was 2 inches too short. To make it functional, they placed the stove on bricks until a permanent solution could be obtained. The business clearly took responsibility for the mistake and said they would "make it right and we mistakenly took them at their word and paid them in full. Needless to say, out stove is still up on bricks and after contacting them countless times, we still have no resolution to problem. The owner, Chris even hung up on us. We have taken matters into our own hands and will be seeking restitution for our costs through the court system. Do yourself a favor and choose another company, they do not stand behind their work and customer service is non existent. If I could give them zero stars, I would.

UPDATE: Derick the owner of Spa express called me and apologized for the previous lack of…read morecommunication from the previous employee who has now been let go. Derrick personally came out to my home and fixed my tub and cleared up the scale. My wife called Spa express as a surprise for me to have our hot tub serviced and cleaned (which I do myself normally) spa express came out and did there thing. When I came home I was surprised that they didn't clean the tub during there service I was slightly disappointed but moving forward .. the next day scale started growing at a accelerated rate. I called them and followed up with an email. Allen answered my email and said he would talk with his boss. No response. I called again 3 months ago and they said they would follow up ... no response. I called again and went over the problem we are having for the third time since the day they serviced our spa. At this point I was told to drain the pool and start scrubbing the scale. If you want a sub par job, poor communication, and a group that doesn't want to make sure their customers are taken care of and satisfied this is your spot.

Best quality of life upgrade! We knew exactly what we wanted and couldn't find it anywhere but…read morehere. An intimate, round, fiberglass hot tub with a wood surround. Another store, very well rated in Marin tried to tell us how nobody wanted that. As if that's the point. Derek was super easy to work with - helped us get the electricity sorted, and Aaron was super super helpful helping us get all set up and answering any questions we had as we got used to the new hot tub. Every single night we're grateful. If you need a hot tub, this is where to come. We had the steps built separately.

Great place to buy a spa, delivery was on time and all went well. Josh was a big help with the…read moreorder and had a small problem after installation but Josh walked us through it. Also have in house service.

If you are looking for a hot tub make sure you stop by Hot Tub Family in Rocklin. Issac the sales…read morerep is extremely knowledgeable and easy to work with! He made our experience enjoyable and easy.

If you are looking for unique yard art or wind chimes this place has it!…read more They have tons of potted plants and fertilizers as well! It's actually quite big inside! It is located across from Raleys Supermarket in Oroville. Radio Shack used to be next door. Note: the sign out front is alittle different than what they actually called the store! Friendly staff!

Very good service, I do recommend! They have a great plant and yard decor selection.read more