Spacious store w easy to find location off the main highway heading into Prescott . Grabbed a…read moreclipboard and a pack of pens for work. Anthony was super nice and helpful to me. They print here too so I'll be back to get some work docs printed

Online shows 7pm as closing time. (See pic)…read moreArrived at the door at 6 pm, and the male locking the doors laughed at us and said we are closed and proceeded to lock the door. First of all, zero professionalism. Second, extremely rude. Third, we will take our business someplace else. It truly is a hit or miss if the copy machines work and if the staff is paying attention. (Usually on their phone or complaining loudly about each other).

The general manager there Jon Celery is rude to woman. Very unprofessional…read more I also called to ask his name and got hung up on 3 times.

Had an order that I needed same day and was after their 2pm deadline. The amazing people in…read moreprinting went above and beyond to get my poster done in 2 hours and in time for our presentation. Thank you so much!!!

Horrible customer service!!! Needed help with some printing and the girl said she couldnt help me…read more And they charge Five dollars each time you print. They are holding my money for days!!! TOTAL RIPOFF

I visited this store yesterday and mostly needed some answers and advice. I'm retired and don't…read moreneed office supplies often anymore but I was pleasantly surprised at how willingly helpful both Shriman and Jim were. It felt like I haven't had this kind of service in years. I highly recommend them and almost hope I need to go back. I'm surprised at some other reviews b/c they even offered help when I was waiting in line. My experience was great.

I want to bring to your attention a recent experience I had with Jerome Brandenburg. I am working…read moreon opening our new Scottsdale office and was put in charge of choosing furniture and getting estimates for the items that we will need for our space. This is foreign territory to me and I couldn't be happier that Jerome was the person who happened upon me that hot, incredibly hot, day in August when I showed up at your warehouse. Jerome was fantastic! He showed me where I could find everything I was looking for (new, used, chairs, desks, etc.) and then walked me through several different options. He let me know the difference in comfort, durability, variances and price on several items. When I couldn't decide between a couple items, he would let me know which one was a more popular option which helped me decide. He was kind enough to give me small wood samples so I could match up (what will be our new furniture) with some existing furniture we had/have on hand as well as share with my execs. He gave me other very useful tools to help choose additional furniture for once we decided on our final office space. Jerome's communication skills were excellent, he was professional, courteous, patient, organized, and amazingly skilled and knowledgeable in the products and inventory. When we were going over the selected items, he always gave me the other variations that came with that item and always confirmed that he understood what I was requesting. Jerome was also quick to respond when I would email him with requests, changes, final price quotes and, with your help, some discounts, which ultimately won over my execs. Not only was he quick to respond, but he answered all of my questions in my email, which seems to be such a rarity these days. He informed when the items will be available, which items may not be, how he can loan us some items if need be and so much more! I also sent him a picture of a workspace I wanted to have created and he got that estimate to me faster than I anticipated. I rarely write reviews, but feel compelled to do so based on the extraordinary service by Jerome and the wonderful experience I've had with Jerry's Office Furniture. I congratulate you for having an employee as skilled and dedicated to extraordinary customer service as Jerome. As our office fills out, I will be contacting Jerome for the additional items we will undoubtedly need and I will continue to highly recommend him as well as your company.

Came in here looking for a single desk chair. Dwayne was so attentive and treated me like I was…read morefurnishing a whole building. I browsed on my own for a while. Once he understood what I was looking for he started pulling options out for me. I ended up getting a high quality commercial chair for a dorm chair price. It was very gently used if not new. This place is huge. It's well lit and very clean. The furniture can be dusty, but they thoroughly clean and polish it before loading it up for you. If you're looking for anything in the office furniture realm (including recycle bins) I would make this your first stop.

Stood in line to print something waited for 30 minutes no one even said hi or asked if we needed…read morehelp. There was a line of 4 people including us and some white man came and sat down essentially cut the line and got helped before any one of us who'd been standing in line being ignored for 10-16 minutes. Customer service is everything and one bad experience ca ruin the want or need to come back.

Staff was amazing in particular the 2 working the tech support from the hours 4:40-4:45 got me in…read moreand out. they are short staffed so patience is usually required at this location

Supremely professional and responsive. Russ led the effort to restore multiple old photographs and…read moreprovided print and digital copies. Love A&E Reprographics and I've already returned for a simple copy job.

A & E Reprographics in Prescott Valley AZ is the very BEST! I needed some prints made of pictures…read moreon my granddaughter's cell and there aren't many places in the Quad Cities area I could find that could help. But I stopped by A & E in Prescott Valley and found that I could email them the pictures and they could make 4x6 prints. They did a fantastic job, the prints are beautiful and their services were fast and efficient. The gals working there were kind, pleasant and knowledgeable. I will definitely go there again in the near future! Thanks! Carol - Prescott Valley

I don't know why I don't learn my lesson with this location. Every time I'm here it's just a…read moreheadache. No one ever knows what they're talking about and you'll get 12 different answers for the same question. Today's nonsense: called ahead to see if they offer shrinking services. I explained I had a photo collage poster that I wanted smaller to fit into a scrap book. The gal on the phone said yes they can do that. I get in and the guy behind the counter told me they can't put it through their machine because the photos will come off (which I actually doubt; they're glued down) and when I started asking questions about that he just moved onto another person. I've had mass copies done here and a few other random services but each time it's a hassle. Not to mention their drive up pick up service NEVER works. Every time I call no one answers, or they say they're too busy to come out. Just a disappointing experience every time with their printing services. Always the same guy too. Wears a mask so you can barely hear him, won't even make constant eye contact with customers, acrs so squirrely and all over the place, such a shame they can't get someone more professional in that role.

If you want help,locating something, good luck. I know it's the holiday season & companies are…read moreshort staffed. However, there was no greeting upon entering the store. No associate would make eye contact, even when I did see one. I had to order what I needed for in-store pick up because I could t find it nor could I find someone to help me. This is problematic for me & is also the reason I stopped shopping at Staples & won't even shop online at staples. UPDATE: If you place an order online & you go into the store to pick it up. NO ONE HAS TO CONFIRM WHO YOU ARE OR WHAT YOU'RE PICKING UP. it's a free for all but Office Depot does hope its customers are more honest than to commit theft in this way. The pick up is right next to the door. There is no oversight. This will be the last time I ever place an order for pick up from this store. I'm not interested in having my goods stolen. It's simply too easy to steal.

I needed an office chair for my wife who is 5'3". The salesman provided advice and explained why a…read morecertain brand, Hayworth, was the best choice. They was no pressure and he gave me a very good price.

Overall great resource for used furniture. Chantel has been a great help in selecting our furniture…read moreneeds and showing us around the show room. Communication has been great and will call was easy and helpful staff. They let us hold a few days after purchasing to accommodate our pick up schedule. They offer delivery. Great selection.

They did not show up for the scheduled appointment and would not return emails or voice mails.read more

Found a great deal on a Herman Miller Aeron Chair, worked directly with Mark. All proper safety…read moreprecautions including mask and sanitizers were used and I was in and out in less than 10 minutes. I would recommend using Affordable Business Interiors if you are looking for a great deal on office furniture.