Saturday February 18th 3:00 p.m. Needed to use the restroom…read morebefore shopping. Saw an employee go in. I waited 5 minutes... ... and another 5 minutes... Then hear videos being played in the stall. I asked the employee, "are you just sitting there watching videos?" He smugly replied, "yeah, I am" and turns up the volume. I go to a manager to complain, and I can't get him to even acknowledge my presence. I tried to tell him about the employee sitting in the bathroom just watching videos. He ignores me. No comment. Nothing. Straight out ignores me as if I was not there. When I go up the counter to make my purchases, he's behind the counter and won't make eye contact. On any other day, I would have nothing but praise for this store. I don't know the manager who ignored me, nor do I know the employee that was having his movie break. I don't know who, if anyone, was in charge. As a customer, I feel very disrespected by this treatment. I'm, however, so pleased that employees watching videos in the bathroom have a higher priority than customers. In any case, when a customer comes up to an employee, (let alone a manager) and has a complaint, be professional at least and have the common decency to not ignore the customer. I had come to expect more from Kwik Star.

This gas station will give you your stuff like any normal gas station but it comes with a cost. You…read morewill come out smelling like @$$. It's like someone switched your detergent with grease.

I like stopping here on my way to Minneapolis. Easy in & out fuel. Store has great fresh foods…read moreincluding hot food. Stopped on Thanksgiving afternoon. Needed something to eat and the chicken was fresh out of the fryer! Very tasty. Coffee & fresh Apple fritters. I'm ready to get back on the road. Thank you Kwik Star! 5 star Food & service!

I stopped here today on my way to Mason city because I needed gas into to the cold weather my tire…read morepressure was really low. Their air compressor is located at the side of their building and I really like it because it's a very heavy duty set up and it does not take long at all but five seconds each tire and their inflated. I then went inside because I kept seeing ads for their new karuba gold espresso drinks. They are having a special that any size was $1.99. The place is very nicely updated and extremely clean. I use the restroom which was clean and smell nice. It's a lot larger than it looks and it seems like they do pretty good business here. They had lots of hot food stocked and ready to go. They have a new machine that makes is espresso drinks. It's a touchscreen screen and you pick if you want to mocha cappuccino latte or an iced drink. You can pick your flavor and size. I went with a caramel latte with extra syrup. It wasn't quite sweet enough for me I wish I would've used some of their syrups they had located over by their coffee creamers. But it was a pretty awesome machine and I really wish I had one at home. The lady who checked me out was very nice. The only thing that would've made this a five-star visit was if I was greeted on my way in and it knowledged by employees who passed me by in the store. I had several of the kitchen helpers passed by me and not say a word. But overall a very strong visit.

Easy off and on location by US 20 West in Holland, IA. Staff was busy stocking but sprang to the…read moreregister to quickly ring up my Godfather's Pizza purchase (Yum!) Great layout and pleasantly spacious. Arby's, bp gas/Gulf gas station and separate diesel lanes. Clean restrooms and the usual variety of snacks and miscellaneous items for sale.

We needed gas but also had a kiddo in dire need of a bathroom. The Mill was one of the few we came…read moreacross during that stretch of highway. This doesn't look like your average gas station from the outside-- or what it offers inside. There is plenty of parking and this spot really is pretty popular, with many folks local and not perusing. Bathroom were clean and the staff was friendly, but not super helpful. What I was most impressed by was the massive gift section. There were Hawkeye/Cyclone items, decor, wine and much more. Had I spent more time there, I am sure I would have walked out with a birthday present for my mother in-law or mom! Additionally, there is an Arbys (with a drive thru) and Godfathers housed here. Plus a robust amount of prepared food in the gas station itself. This is a gem!

This is the latest gas station that's open in the area. I'm surprised that it's taken so long to…read moreget a gas station onto San Marten near the mall. There's a Kum & Go that's pretty creepy all the way up the street, but aside from that, you have to get off of San Marten to get any gas. As I'm someone who comes to the mall pretty often, I was glad to see this new gas station pop up. This gas station is also equipped with a car wash station. It's a very new building with a ton of gas pumps to match. However, despite just opening less than a month ago, three of the gas pumps were out of order. I had to actually wait in a line to get gas during the middle of a day on Thursday - which is something that has never happened to me. On the bright side, I guess it means that Waterloo really could have used this gas station. For those that don't want to worry about turning directly into, or out of, the gas station onto busy San Marten, Kwik-Star's parking lot directly connects to the Super Target parking lot, so you'll be able to get out in an indirect way that goes directly to a stoplight for an easier time getting back onto San Marten. Overall, it's definitely an awesome place for a gas station, and it's clear that it's new and clean. I was surprised to find that things were out of order already, and I was surprised to see quite so many people. Maybe people wouldn't have been waiting in line if all of the pumps were up - who knows? Either way, I'll be back.

This is normally a good gas station, but during bad weather like today they fell short both on…read morestocking inventory and on manners. Went to get bread and seen they were out of white bread and while stating to my company that we should try another store, was rudely addressed by an employee who stated "Dont come back!" I was appalled by this remark and therefore i will not be going here during bad weather.

These guys have to BEST breakfast pizza! Their regular pizza is worthy of bragging rights, too.read more

Traveling on US 20 and desperate for gas, the Rock Stop turned out to be a life saver. A typical…read moresmall town gas station and watering hole, Rock Stop offers a nice convenience store with clean restrooms and a booth or two for coffee and small talk. Of note is the philosophical welcome sign across the street - "Steamboat Rock; if you lived here, you'd already be home."

A good place to stop if you're headed from Eastern Iowa to Minneapolis. We stopped here for the…read morerestrooms and food and weren't disappointed. Very clean restrooms. Like most Kwik Trips, huge variety of food. Friendly staff. Clean store. Wouldn't hesitate to stop here again on our next trip up north.

5:30 on Sunday and only one hot dog on the grill, no brats…read more None started. Condiment area gross. Stood in line for quite awhile to check out, one cashier with no personality, food cold by the time you check out.

New location with convenient services…read more This location is not accessible to semi trucks and is located in a mostly residential area but conveniently off of Greenhill Road. There are several gas pumps as well as a 1 stall automated car wash. The store is well staffed and the staff is very friendly. Inside they carry about anything you could need from snacks, drinks, beer, milk, bakery items, coffee as well as hot food like sandwiches, pizza, hotdogs and fried chicken. In their coolers they have prepackaged meals, dairy items and packaged meats. The store has been clean and well stocked since opening. The store has been busy since opening but they do a nice job of opening more registers if needed.

Traveling and needing to stop at kwik star for my family to use the restrooms and get drinks…read more But apparently this store is not 24hrs like the commercials show.