Customer service is excellent! I spoke with Austin and he was able to inspect my car in a timely manner. The waiting area is spotless. Very nice facility. read more

They good on oil changes I give em that and they get an extra star for the big money walmart coffee machine inside. That dude inside with the dirty hands that does the tickets and ring you up talks nice but I don't know whats up cause he had this angry look on his face the whole time and I thought it was me at first but maybe that's just how he look. I'm gonna have to keep taking my girls car to the other kwik kar on trinity mills though cause that's the one with the mechanics that do repair work and everything good. This place look good cause it's new but it's a quick lube spot pretty much like the car spa down the street but without the free wash. . read more

Amazing! I went to get a simple oil change and asked a few questions about my lights on my dash, Anthony and Scott were really helpful on figuring out what all I needed for my truck. They went as far as helped me out on pricing and checked things out that I didn't even know was a problem. Instead of them "telling" me what was wrong, they "showed" me the problem, I really appreciated that! I will be back ASAP! read more

I got my state inspection done hear a few weeks ago and just now had my oil changed. I came back so obviously I had a good experience. But let me tell you why I came back....fantastic waiting area and great customer service. They were straight with me about what filters needed changing. Love when I get that kind of care. read more

Had an issue with my steering wheel shaking when I would brake, especially at high speeds This place had good reviews so I thought I would check them out They are across the street from car spa on marsh and belt line Came in on a Saturday with no appointment around 1030am The waiting room was fairly full and they were working on quite a few cars when I arrived I was told the diagnostic would take around 30 minutes which it did and the service advisor stated I needed to resurface my rotors He gave me a price and said it would take around an hour and a half I walked down the road to lunch and stopped in a store. When I walked back my car was finished My car has not had any issues so far They seem to do quality work and they finished the job quickly without an appointment Great customer service also I'll be going back if my car has other issues read more

I'd give these guys more stars if I could. It was a walk-in State Inspection visit after another place up the road messed up my appointment and they were friendly, helpful, professional and quick. The other place (whose name I won't mention) always had me wait at least an hour in the past years. read more

Great experience. I went there to have a leak of AC water dripping into the passenger compartment fixed. Problem solved and they also checked tires and oil. All for free! read more

Great service and very clean and not pricy at all. I had to get an inspection and they took care of me very quickly.

STAY AWAY unless you want to be ripped off. I went in for an oil change. They pulled me out of the waiting room and tried telling me I needed 3 different fluid flushes for $300 as it wasn't safe for me to be driving my car. I told the mechanic what I thought about him trying to scam me. When I returned to the waiting room, I called out to everyone asking who in the room was told they needed extra work done than what they brought their car in for. Four hands went up - 3 women and a man. I told all of them they were being scammed. One woman said she was just wondering if she authorized work that didn't need to be done and I confirmed it. Shame on you Kwik Kar. read more

I went to Kwik Kar on Marsh Lane in Addison Texas for a oil change. I paid for an oil change. A few weeks later I noticed my car was not running right. It sounded like my car needed more oil. I stopped by Kwik Kar again to have them check my oil level. The service man said that my car did not need any oil. I asked are you sure? He said yes. Well I took my car to have it checked by my Mechanic. He said I had no oil and my engine could of been destroyed. I paid 90.00 total for my visit to Kwik Kar. They never put the oil in my car. They are scam artists. This was also a problem with Jiffy Lube and Econ Lube. There has been several news stories about this type of bad behavior at several oil replacement shops. Do not take your car here. I recommend watching the service men put in your oil. Never wait in the waiting room. You can be scammed like I was. I was at the Keith Kar on Marsh Lane Only. Which is in Addison. My name is Cindy Hall. My car is a 2006 Nissian Maxima I was there on July 1. read more

Repeat customer. Love this place. Always treats me well. Anything from oil changes to inspections. Just took 3 of my buddies to get their cars inspected. In and out. No hassle. And it was $10 less per car than any other place I've been. Always cold A/C. read more

This place was great when I took my car in. The staff was very courteous, efficient and very friendly. I only had a state inspection done but their customer service was outstanding and the waiting room was very nice. read more

Went there to get state inspection done. Quickly greeted and taken care by one of the staffs. My first impression was, he was NOT rude, but I didn't feel welcomed. The waiting-room was well organized and clean. There was another staff that I approached me to make sure that I was being helped, so I really appreciate that. Well, maybe the first guy just had a bad day or something, it happens to everyone, oh well. read more

Great staff! Everyone was friendly and professional. I received prompt service on my vehicle and I will definitely make this my go-to location for future car maintenance and repairs. read more

Very helpful, courteous and quick service. I came on my lunchbreak around 11:30a and although it seemed busy, someone came out right away, asked what I needed and got me right in. Everyone was greeted as they came into the waiting room which has coffee or water if you need something to drink. Will definitely be back as this is the best service I've received in a while! Glad I googled and came across other reviews and decided on coming here today! read more

Clean, informative, fast and professional. Free wifi. Kids play area.

The people at Kwik Kar are very helpful and the service is always great. . I would highly recommend them to any in my friends or business colleagues read more

I am so pleased to have found this place. Competent, efficient and friendly. I just had an oil change but would not hesitate to go there for other work. read more

Very friendly!!! Has Sunday hours which is always a plus. After leaving we noticed that something was dragging under the car--we took it back and they fixed it no problem. Not only did they fix it but they were extremely apologetic (it wasn't even that big of a deal). Lobby is clean and welcoming unlike some places that are small and uninviting to sit in. Will definitely be back!! read more

They were attentive to my car service, answered questions to help me understand what issues were and very personable. The wait room was awesome too they even had a little game room for kiddos! These guys know what they're doing. read more

Outstanding shop !!! James and team in shop are very on it !!! I am passing thru from california to kentucky and could not have found a better shop read more

Wow! I'm completely blown away! I've stopped by twice now, and this location has given me great advice - the amazing thing is they have yet to take any money from me! I had a problem with all sorts of weird codes on my car. Changed some spark plugs and ignition coils, but the throttle was acting weird. I was losing power and my car wouldn't go above 10 mph when I "limped" in there. Clarence took immediate control, and mentioned that I might need a throttle body (which would have been a few hundred dollars), but upon closer inspection he found a wire that had been separated from the housing. We had to wait for the engine to cool - then went back by to reattach it, and voila! Problem fixed. I'm very confident (based on my experience) that these guys won't steer you wrong. When I asked Clarence how much they charge for a tune-up, his reply was that I had already done my own tune-up with the plugs and coils I replaced. These guys have heart, and have earned my 100% confidence and trust!! If you're anywhere near them and need help - just go by and say hi. You won't be sorry! read more

Not sure why they have such good reviews. Been here twice and both times -- horrible experience. My dad's a car guy, so naturally I'm a car girl. These folks are a joke. Horrible coordination with the "drop off/pick up" service. Gentleman that manned the phones was clueless when I phoned about my truck. Then noticed I was leaking oil (not a lot, but could see it in on the ground in my garage) and as it turns out, they put the wrong size filter on it. Like seriously?? Something that seems so simple like an oil change they make so difficult. Horrible service, horrible work. I will never return to this Kwik Kar. read more

They ruined a part on my car! Cannot recommend. I brought my car in for an oil change. Nobody even looked at me for a while; it was so long that the guy in front of me gave up and left. I proceeded. Two days later I was driving on the highway when I heard a whoosh followed by a loud noise. I was terrified and didn't know what happened. I got stranded. Apparently the metal cover under my engine only had ONE screw in place rather than four. It finally fell off and I was dragging it, so I couldn't drive. I had AAA come out, and they jacked up my car and took the remaining screw off so I could drive home. They told me it was completely careless work and ridiculous. The technician at Kwik Kar didn't screw the cover back on after changing the oil. I told the shop, they reimbursed me for the part a few days later. However, they did not offer to order it for me or help me in any way. They did not reimburse me for any other fees even though I had to miss work to get the part myself across town and also to being my car back in. They did nothing but attach the replacement part and send me on my way. I'll never go back. read more

I brought my daughters car in and asked if they had time to check it because the ac needed freon and they said yes. Several hours later I called to ask why I had not heard from them and they said we never got to it we will get to it tomorrow. I don't know why they were not honest to begin with. I would not have left it there and I would have taken it somewhere else! read more

Who thought going to a car shop would be so pleasant! Probably the nicest employees I have ever come in contact with. The shop owner takes a lot of pride in his shop. Waiting area is always so clean, lots of seating, nice coffee bar, and free water bottles. Love seeing the dog behind the counter too. Been here a few times and it continues to impress me! read more

I would give 10 stars if I could. Had our car towed to this location, Mark greeted us and took our information. After the tow driver unloaded the car Mark looked at it in the parking lot, figured out the problem, solved the problem, and we were on our way. Mark didn't try to make the problem bigger than it was, very honest and lots of great integrity. We will definitely be back. read more

This place is awesome! I went there yesterday and got a great customer service. They didn't take that long for my state inspection like other places. I'll definitely come back! read more

Took my Volkswagen Beetle in for an oil change. I was greeted by a friendly mechanic who explained to me the best oil for my car. Inside, where I waited, I used their FREE fast wifi and enjoyed some football on tv. I had very fast service and was checked out as soon as my car was finished. Overall a great experience and I will make this my go to car shop. read more

Went on a Friday morning and was quickly greeted. These guys are courteous, respectful and quick to get my oil change complete. It's a brand new facility, so the waiting room is clean and updated. You can watch TV and have a coffee while you wait for your car to be completed. I will definitely be back for my next oil change. read more

What a great service! Simply amazing. Went for a state inspection on Saturday afternoon. In and out in about 15 minutes. Scott Schepper was exceptional. I just moved to this area and it was my first time to this Kwik Kar Center. Will definitely visit them in future. read more

Ramon is the man! Customer service comes first and it shows. They really take care of you at this location. Zeus the dog is pretty kick ass too. If you are in the area and need you vehicle looked at for any reason, you won't be disappointed. read more

Came in for an inspection and customer service was great! I don't think I even spent 15 minutes there.

Even though car service took a little bit more time than expected , (hey it happens) i highly recommend to check these guys out. Ramon made sure i was well accomodated. Not only did Ryan (the owner) introduced himself but was very friendly and courteous. Those guys are AWESOME! Love meeting people that take pride in their work. They earned my business. Oh , did i mention that there prices are fairly reasonable. Happy holidays! Until next time. Thanks again! read more

After an initial visit that didn't go so smoothly, the owner Ryan, and Manager Ramon went out of their way to make sure my next visit was great. They discounted my visit and even offered additional savings for the next time I come back. These guys really care about their customers and want them to return again! The workers are very knowledgable as well... Thanks guys! read more

I believe in second chances, so I gave them one more try. They told me they had new management. Well, same results. My first experience, they changed my sons brake lights and oil. After a week, I noticed his lights were out again. We took the car back up there and they said there was short so they couldn't do anything. I couldn't find the short, so I went to Autozone bought a brake indicator. Changed it, lights still aren't working. I proceeded to buy new bulbs, got home and as I went to put the bulbs in, noticed they didn't put the bulbs all the in the first time. Pushed them in and all worked fine. LAZY!! Today, I'm the only person here for an oil change. I asked how long it would take '20 minutes,' ok I will wait then. I've been here for 1 hour and 20 minutes so I ask what's going on, they tell me, we are waiting for your filter to get here. Really, I could have gone home. Their response was ' we can put the old filter back in.' I almost want to stand outside and tell people to run away. read more