Andre and all the mechanics and staff are very kind and helpful. I've brought my car in here on numerous occasions and they always do a good job. They have brought me back into the shop to explain and actually show me what the issues are. I just brought my car in because it was stalling and they were very easy to work with and handled any issues extremely well and as quickly as possible. I highly recommend. read more

Staff was very friendly, got my oil changed quick. They pointed out that I needed the rear brake pads soon maybe later this year but did not force me into buying anything which I found to be very professional. They really inspect the cars everytime you bring them in and only tell you what you really need. Price was reasonable as well considering I would have had to wait well over an hour at the dealership. I totally understand why these kinds of businesses are ESSENTIAL. read more

Do not trust this place with your oil change or inspections. We brought our car to get an oil change and to have them look at an issue with the engine. They proceeded to tell us it was a timing belt issue and did not replace the oil leading to the engine no longer working. Causing us to lose our vehicle. Please take your business elsewhere. read more

I went to get my oil change and state inspection here. They got me in and out in less than an hour! Amazing service would recommend!

I brought a Mustang in to get a 100 point inspection done. I was going to buy this car if it checked out. Deandre found a few minor issues but nothing major mechanically. He actually caught a scammer though. The odometer was less than 90,000 miles, but some of the maintenance records showed mileages all the way up to over 150,000. After a little research, we figured out the scammer gave us a fake Carfax report and probably changed out the instrument cluster or reprogrammed it to give a false odometer reading. Without Deandre's help I would have missed that. Don't rely on the seller to supply a Carfax report. Get your own report and bring a used car into Kwik Kar to get the 100 point inspection before buying that used car. read more

I recently got my car inspected here last week and Sam was my service provider! He immediately came out and greeted me! He was so kind and nice! Sam was ready to assist me and he completed my car inspection and processed my payment in less than 20 minutes! I always feel comfortable here with the comfy leather couches, interesting magazines, clean waiting area, and bathrooms. There is even a complimentary coffee bar and bottled water available! This place is what I consider the "hidden gem of vehicle inspections". No matter where I go, this place is by far the cleanest, timely, and most professional automotive establishment I've been to. Most places take up to 1 hour at a minimum to complete a vehicle inspections but not here at Kwik Kar in Manvel, oh no! You will not wait for eternity to get a vehicle inspection done at Kwik Kar in Manvel! The staff are efficient and know how to get customers in and out! There is no long waiting time with crowds of people. I will keep coming to Kwik Kar Manvel for all my needs! Thank you Kwik Kar! Sincerely, Dr. Delores J. Whiteing read more

When they have disagreements with customers they resort to lying and calling them racial slurs.

I've had great service every time until today. There's a new lady working the front desk and I guess she does like to make money or get her hair wet. Was sprinkling so she waved for me to come inside so she wouldn't get her hair wet then gave me attitude about wanting to get my oil changed. Called me a bitch and told me to never come back so that's exactly what I will do. Never had a problem until she worked there. If I could give 0 stars I would. read more

I always go to Kwik Kar for oil changes and safety inspections. The prices are in line with other shops for the same services. They do a good job and always finish my car quickly. In 8 years, I have never had a long wait. read more

This past Saturday my window was stuck down and it was cold and rainy. They went to get the part and fixed it for me. I don't live in the area. They were very cordial and knowledgeable. Little pricey, but was happy they were at least open. Thanks guys! read more

Witnessed an employee call another customer a "n****r," after a dispute about poor service. Totally unwarranted, unprofessional, and disrespectful. But hey, just another day in rural TX, right??? read more

This place is a complete joke. The owner wouldn't tell me how much it was going to be (even after I asked 3 times) until they had my car pulled into the bay. When he said $150 for an oil change in a Grand Cherokee you bet I made him pull my car right out of there. Total scam! If the owner is reading this - not all women are clueless as to how much routine maintenance costs on their vehicles. read more

I needed an inspection on my car. When I got to Kwik Kar in Manvel, I pulled up to the first open bay door, got out and went in. There was no one in line in front of me. After standing at the counter for maybe 1 minute another customer came in with her daughter. She walk out to the mechanic area to hand a worker a coke. She told him she needed an inspection on her daughters car and gave him the coke. She said there is a lady that was here first. He came in and told me there was a 30 minute wait, had a few cars infront of me. I said ok, was willing to wait my turn. Then as I was moving my car out of the way another worker came up to me to restate the same thing and told me to have my insurance card available. Told him it was by the shifter. I found it strange that he came out to tell me the same thing. Then he proceeded to pull a white SUV into the bay for another worker. He left to do something else. The inspection was finished on the white SUV type vehicle, and I saw the coke lady get in it and leave. I was in my car the whole time. Then I was told to pull my car in. If I new that my money was not a good as a coke. I have 3 vehicles here to get things done. But now that I know my money is not that important to them I will be taking my business elsewhere. It was clear she had no appointment, funny thing is the guy that got the coke did not even do the inspection on her car, it was the manager. The manager was very professional and gave good customer service, he had no idea he was being played by one of his own long time employee read more

I don't know if he is the owner or the general manager but he is absolutely horrible and knows nothing about customer service. I took my fleet truck in and when I went to pay the absurd amount, I handed him the corporate fleet credit card. He should have been able just to run it but instead he rudely told me that if he had known it was a fleet truck, he would have refused me because it is difficult and he has to call them. He then was rude saying how I tricked him and he shouldn't have to call and told me to go sit down (RUDELY OF COURSE) and wait. After about 5, maybe 7 minutes, he threw down the phone, told me to call and went out side with my corporate card in his pocket. At this point, he probably made 10 to 15 snide comments about me bringing a corporate truck and not telling him. Also about having to sit on hold and how ridiculous it was and a waste of his time. So naturally, I'm about done with him at this point and right when I'm about to call my management is at the same time he threw phone down and told me to call. So being the guy has no customer service skills, has a lack of social skills and has been rude to the point he has extremely pissed me off, I told him, no problem, I will call since you don't want to do your job and are too lazy. Instead, I call my boss, get approval to expense it, pay for it, tell him how rude he is and that I will never be back and will deflect all business away to where he goes bankrupt. I probably single handedly can't do that but don't go there, boycott, the owner, manager, whoever he is, he is RUDE, inconsiderate, a dick, list goes on read more

Glad to know there's a new manager that takes care of his customers and stands behind his work.

Do not use Kwik Kar in Manvel Texas. My son took his car in for an oil change and the mechanic did not put new oil back in causing damage to my sons engine on his way home. The owner does not want to show camera feed of the negligence on their part. They're saying that the cameras don't work and since the cameras don't work they cant prove any wrong doing. I had my sons car towed to an auto repair shop and they diagnosed the car for me. After going back and forth with the owner, his son charged at me yelling racial slurs calling me the N-word. This is no way to treat customers. I can't believe they wont own up to their mistake. read more

DO NOT GO HERE! This place sucks and the service sucks even more! Went to get my inspection done on my diesel truck and the EXTREMELY RUDE OWNER said that their computer was down! He just didn't want to do an inspection, let alone an inspection on a diesel truck. This is not be first time I have heard this about this place... there computer is always down and they are always ripping people off! I don't understand how the City of Manvel allows this guy to stay in business! read more

avoid this place at all cost! owner is very rude! thet are extremely overpriced! if i could give 0 stars i would!

This place is a complete joke I recommend you to avoid it and go somewhere else,as soon as I got their to get my inspection the owner had a attitude,told him I needed my inspection done and kept saying "I'll see what I can do",what do you mean I'll see what can I do just do your job.He was trying to find any excuse to avoid inspecting my car and just because my insurance effective date was next week he said he can't do it it's not valid but I did have insurance. If you don't want to inspect my car just say it "I don't want to do it "and that's it and my car is standard he can't drive stick for sh!+ was riding my clutch sow if your car is manual don't take it hear. read more

DO NOT GO HERE! I was ripped off today. I paid $53 for a full service oil change but they refused to top off the fluids or check a low tire after i refused their $59.95 "oil flush" and air filter replacement. My mother told me that they said she also needed a flush in her brand new vehicle! She refused but they somehow got her for $91 for an oil change!! The owner is a scam artist and they should be shut down. I tried to contact corporate but was told these are franchise locations. I will never go back again and i highly discourage others from going here. read more

I would give no stars if I could. They couldn't change my oil filter because they said the cap was rounded off which I know it wasn't. I told them it wasn't when I brought it in so they gave me $15 for the part and the fact they couldn't take it off even though they claim it was messed up when I arrived. That's bad enough you won't verbally take responsibility for it but you will give me a discount. Then they told me the air filter was 19.99 ok cool I knew that needed to be changed go for it. Well apparently they didn't have that filter in stock and instead of telling me upgraded it to a 24$ filter and charged me. When I questioned it they said we already took an extra $5 off the bill. Well you took it off cause you fucked up my filter cap but refuse to admit it. I don't give a crap about the couple of dollars you charged me for the filter. I care you didn't tell me you were charging me and that you messed up a $30 part and refuse to replace it. Not to mention your guy said sometimes it happens because the cap is plastic and the tool is metal. Soooooo basically your mechanic agrees they could have rounded it off but y'all say there is no way to tell who did it. I WILL NEVER be back. read more

Would give this place 0 stars if I could! Like previous reviewer stated, they told me that my drain plug was stripped so they couldn't change my oil and told me that I needed to take it back to the last place I got an oil change at. I was fine with taking it back. Then they refused to give me a refund because they had already wasted like 45 minutes of their time trying to get my "stripped" drain plug off so I was due no refund. I paid over $200!!! My mistake for letting them charge me before they even perform any work...lesson learned, never again! So I go back to the original place I had my oil changed and they were able to take my plug right off with no problems. The even took me under the vehicle to show me how easily it would come off with the right tools! They apologized for the kwik kar manvel giving me the run around and not even giving me a refund for work that they didn't do. I will never go back to kwik kar manvel...ever! Beware people this place is a ripoff! read more