horrible! fedex sucks! the driver is a lazy bum, did not deliver my package, so they called me from…read morehilo, 1 hour away from me one way thus 2 hour round trip w/ gas at $5/gal! to come pick it up...then there is 100% no way to get a real person to talk to thus i guess i will never get that package! me myself i only use the good ol usps, they are wonderful! fuck fedex!

I never received my package. Waiting 5days when it should be overnight. While tracking my package…read moreit kept saying pending. Finally after 5 days I went down to FesEx ship center and was told my address doesn't exist. No one called knowing it should've been delivered to my home. Very disappointed with the service.

Best fax on island!!! I love the ladies that work here they are super welcoming and helpfulread more

They treat with you aloha just like you are 'ohana. Being the business is open on a Saturday for a…read morefew hours helps ya out for that last minute shipping home ya gotta do because you bought too much at Merrie Monarch. Hahaha

first off let me tell you Gene is amazing. i have some business on the mainland and wanted to ship…read moremy tools, not only did gene give me a competitive price but offered suggestions on how i can better manage my delivery. even if it cost him business. second of all i called them up and gene responded within the hour. i emailed him before business hours.. i am still waiting on calls from others i called 3 or 4 days ago. this is all during the industries "crunch time" i will be calling gene for future shipping problems. thank you JNR

From the owner: At JNR Global Logistics, our mission is simple: Your Best Move is Our Only Mission. We believe…read moreevery move is more than just transporting goods—it’s about supporting people through important life transitions with honesty, expertise, and compassion. Based in Hawaii, we specialize in both household goods and commercial cargo, including long-distance relocations and container shipping between Hawaii, the mainland United States, and worldwide destinations. Whether you are moving your home or coordinating a business shipment, our team is committed to making the process smooth, stress-free, and transparent from start to finish. What sets us apart is our responsiveness, flexibility, and strong local network. We reply quickly to inquiries, tailor our services to fit unique needs, and leverage trusted connections in Hawaii and global logistics hubs to ensure efficient and reliable delivery.

To be honest, I was sorta shocked that there wasn't a UPS Store in Hilo town…read more Whenever I travel for work, it's not uncommon for me when I fly to the neighbor islands that I pack alot of gear, & parts. After using my parts, I like to ship out the broken parts back to the mainland, that way I can avoid having to haul it back to Oahu. I have used the UPS Store in Kona, but since I was working in Hilo this time, the closest UPS Store was in Pahoa. Located at a small strip mall called "Puna Kai Shopping Center", you can find this little UPS Store just a stones throw from a McDonald's. Lots of free parking at the strip mall, so access is pretty easy. I walked into the store and was greeted right away. The friendly clerk processed my package, & gave me my receipt, and off I went. Although Pahoa is a little drive from Hilo town, at least this UPS Store provided a very valuable service to the Big Island community.

Purchased some 3 canvas photography prints in Hilo and needed to get them home to Oakland. Started…read moreat "Mail with Us" in Hilo and the owner there was very sweet but let us know she doesn't package items and told us to go up UPS store in Pahoa. Okay....the brilliant thing is that they were so sweet and helpful in UPS - they gave us all the UPS shipping options and prices which were higher than ideal for us...we also thought about a box to check them with the airline and that wasn't going to work...and then our lovely employee helper came up with the brilliant idea to bubble wrap them, put them in a trash bag and secure that and it could go with us as checked baggage. Would we have thought of that? Maybe. But it would have taken awhile. Could we have done it cheaper by going to Home Depot and buying the supplies? Maybe. Were we right there and the price was right? Definitely. So she let us know she had a couple of other things to get shipped out so it would be about 20-30 minutes. No problem. Went over to the grocery store, got some lunch, ate at the outdoor picnic tables in the center, then went back & it was all ready to go. And shout out to Hawaiian Airlines for it only costing the regular luggage cost of $40 and it arrived in pristine shape at the large roll-up door at Oakland airport. Thank you so much, UPS Pahoa!

I Call, no answer! Told I get 2 days to pick up vehicle, I go to pick up, the guy at the gate tell…read moreme wrong day. I go the next day, I miss um by 2mins, he tell too late! 2 days in a row I take time off from work cause they said my vehicle was ready. Plus da 1st guy tell me close 3:00pm but wrong day, when I went da next day, da second guy he tell me "No" 11:30am close for pickup". I tell um what I was told da day before, he shrug me off and he said "ah past 3:00pm anyways" (was 3:02pm...I was 2mins late, I get it, but why was I told 3pm da day before) Why no put exact pick up times, for vehicles and other items, on what days, on top of when da shipment gets there, cause I got 2 different answers, from 2 different people, on 2 different days. That was both inconsistent and confusing!! Now what I gotta pay da storage fee?? Cause now going be after the 2 day pickup window?! Right on!! and YB already increased da rates! Rajah

We shipped our household goods in our car interisland with Young Brothers. They were super nice. We…read morewere nervous and didnt really know what we were doing or what would be accepted, but we put our personal luggage on the back seat up to the height of the windows and behind the passenger seat. We covered it all with blankets and quilts we wanted to bring and all was fine and everything arrived fine. The people in the office were helpful and nice. We would definitely do it again.

Thiis past year they have been great to deal with. I do recommend them for your mailing needs.read more

The Staff are all exceptional helpful and courteous. A special shout out to Summer who always…read moregreets her customers with a delightful and cheerful smile that will brighten even the darkest of days. The best place to get your mail.

I'm so happy that there was a UPS Store in Waimea town!…read more Driving from Kailua-Kona to Honoka'a, then making my last stop in Waimea, upon having lunch at the Parker Ranch Food Court, I noticed this UPS Store just a few doors down from the food court. Being that I had (5) boxes of broken parts I needed to send back state side, this UPS Store sure was a lifesaver! As I walked into the store I asked one of the clerks if I could borrow a hand truck, that way I could load up all my (5) boxes & bring it into the store one crack! I must say the staff here was friendly, and more than accommodating. The service here was efficient, as the clerk processed my (5) boxes quickly. One of my boxes wasn't packed up yet, as I ran out of shipping tape, but the nice thing about coming to this UPS Store is that they sold shipping supplies. I purchased a small roll of shipping tape, and I gotta say it was sorta pricey, but the convenience factor reflects the price you pay here. If I'm working in Waimea again, it's nice to know that there's a UPS Store here, that way it saves me a trip from having to go down to Kailua-Kona, or to Pahoa town.

Very helpful staff. You might have to wait because it's serving a large area but it's clean and the…read morestaff is great!

I had my tires rotated and balanced and am very happy with the way my car handles now. Pat was…read moreawesome - friendly and informative. I had scheduled an appointment and when I arrived they were very prompt with the service. I had my car back in an hour. I was also impressed with how neat and clean the shop is. I will definitely have my car serviced there again as they also seemed very fair with their rates. Great shop. Thanks, Pat!

Kea'au Service Station is simply the BEST in East Hawai'i. Pat is the man, and his entire team is…read moresolid. They are honest, work fast, follow-up, and have been so helpful to my entire 'Ohana over the years. HIGHLY RECOMMEND KEA'AU SERVICE STATION in Kurtistown! MAHALO NUI