We had a water loss the day after we moved into our brand new house! Emerg+NC was there quickly to…read moredry everything and make the necessary repairs. Without Emerg+NC's fast response, we could have had a serious disaster on our hands. They saved us from having a much more expensive problem by arriving quickly and doing such thorough work. They were fast, courteous, and professional and got the job done so that we could get settled in our new home. I definitely recommend them if you're ever in the unfortunate circumstance to need their services.

This company is awesome. While the hurricane was still going on, they came out, evaluated my water…read moreleak, and set up equipment within hours to fix it. I can't recommend Ryan and his guys enough for the fantastic job they do and the courtesy they provide during. Would recommend them to anyone for any of your home/ office needs.

I hired this company to restore my deck. Their crew did great work, and I had no issues with the…read moreworkers themselves. They worked outdoors in the cold and rain to get it done, and in the end I got what exactly what I wanted from the project. My dealings with the administration side of things, on the other hand, left a sour taste in my mouth. They were slow to respond to my initial requests for a quote, and when we finally did connect they acted like I was born yesterday. Their quote was the highest out of all of the companies I had contacted, and I got the "let me talk to my boss" line more than once. I wound up going with them anyway because they were willing to match the lowest offer from another company. When it came time to do the painting they sent one guy. He did good work, but it was really a two man job and he was out there all day. I suspect they just didn't want to pay for a second worker. There was also a miscommunication regarding the back side of the deck stairs, which wouldn't normally be stained but I still wanted done for anesthetic reasons. They tried to sell me on the idea of taking the entire stairway apart to do this. I had to insist that they only do the painting, and they eventually did, but the red flag here should be obvious: More work means more money.

This is a great company you can trust to give you a fair price, and receive quality workmanship…read more They completed the work in the promised time frame and left no mess. I really appreciated the thoughtful suggestions that came from their experience and the fact that they didn't put me off just because my job was small!

Kevin and his crew at CPM did a fantastic job on our exterior repair and painting project. We had…read moreextensive wood rot and siding issues and these guys handled it all! They replaced all the bad wood trim and window sills with PVC to end that issue and replaced much of the old masonite siding with Hardie plank. They even rebuilt our deck! Once that was done, they painted everything with two coats of quality paint. They crew were professional, polite, and efficient. We could not be more pleased with our results! Kevin gave us a fair and reasonable bid and was very honest with the potential scope of work. Although not the lowest, CPM's bid was very detailed and outlined each step in the process. The pictures really don't do this project justice. The CPM guys truly transformed our home. I can highly recommend them!

Kevin was excellent to work with. I definitely got what I paid for. They did an excellent job…read moreit looks great. They replaced a lot of rotted wood. I highly recommend CPM. They were the highest bid I got but still went with them because they seemed the most professional and I feel like they knew what they were talking about. I wasn't wrong. Thanks Kevin

On Sunday , June 30, 2013 I received a call at 4:40PM that a community I managed flooded. I called…read moreChris Dowdall with ServiceMaster Rapid Recovery. By 6PM Chris had multiple crews on the ground working. Tuesday, August 2, 2013 the Town of Chapel Hill sent a team to inspect the 45 flooded units. They came with condemned signs. Their intentions were to condemn the structures, which would've displaced the residents of 45 units and hurt property values. They commented that of all the flooded sites they inspected, ours were in the best shape. After a lengthy discussion the town gave us a deadline of the next day at 10AM. At the deadline we needed to have all the flooring and 2 feet of drywall torn out of each flooded unit. Chris Dowdall called in extra help and by 10AM the next day we passed inspection with flying colors. The units were not condemned. ServiceMaster Rapid Recovery continued to help dry out the units until we were able to start rebuilding. Chris's crew and expertise were invaluable during this crisis

Never again. I was renting an apartment from Oak City Properties for a year and a half. This summer…read morea mold outbreak developed and went full force all over on everything by July 18, as a result of mold spores in the ventilation system. After it made me sick and began to destroy my stuff, I evacuated, but couldn't relocate my items for fear of cross-contamination. Finally, cleaners were brought into the picture. Chris, from ServiceMaster, came out for an estimate on August 24th. It sounded like he didn't want the job. The following Monday, after review of all estimates, Oak City Properties selected ServiceMaster to do the job. They came for all of my things -- art, books, clothing, furniture, etc. -- on September 1st. At that point, I'd been living out of suitcases elsewhere for a month and a half. My things then sat in ServiceMaster's humid warehouse for over three weeks before all clothing was sent to the dry cleaners. They'd cleaned my kitchen items, but I only knew that since I went by to grab some clothes and his staff was present. There was no communication updating me of the status of things otherwise. During a time of such turmoil, communicating to someone gives them reassurance. I visited the warehouse on October 13th with the insurance adjuster and landlord. At this point, they had had my things for a month and a half and determined the job was done. Chris was present, but had an air of condescension about him as if I was the one causing this inconvenience to him and he was the one forced to live out of suitcases. I was devastated at how much was deemed uncleanable, but also concerned at how disorganized they seemed. Pairs of shoes that could have been cleaned were strewn about and my things sat too close to other people's belongings. My things would have to sit there another month until I could close on a place to live and it could be sorted out with the insurance. As soon as I knew of my move-in date to a new place, I notified Chris. Getting an email reply or call back was rare and difficult, but I persisted. We needed to confirm this. He said his team would be able to return all of my items -- cleaned and uncleanable -- on Friday, November 25th. I offered to come to the warehouse that morning to review the loading of my items into their trucks. At the warehouse, I'd observed how closely my items sat to other people's belongings. He said that there would be no issues and two of his guys would arrive at 10am. They arrived promptly at 10am and began to unload. I was surprised, but not shocked that they'd even brought someone else's things back with them. I told them those things were nice, but not mine and they should take them back. Some things that entered my house were clearly not cleaned. I sent clothing and other items back to be cleaned. In the next 24 hours, I discovered that items were missing. Washer and dryer hoses were missing. Glasses -- some were family heirlooms -- were broken. Water stains were on my dresser. Dust was on my bookshelves. One of his guys brought back some cleaned items the next day. I appreciated him doing that so much that I sent him home with a really nice craft beer, since I'd heard him talking about that the previous day. The following week I called Chris to check on the recleaning and scheduling, as well as compensation because, shocker, he hadn't called me. Not one apology, call, or email. Once again, he was defensive and rude. Last Friday, December 2, two of his guys came back. One guy was there to clean the carpets to make up for their disorganization. He smelled like weed. The other guy brought a check and stuff back and kept saying, "well we have to make sure YOU are happy before we leave and hope to never see you again under these circumstances." Really? Way to leave on a good note. This week, I've noticed that my brand new ski goggles and DVD player are missing... The remote is here, but not the DVD player. I also discovered that they brought a cloth box with mold on it into my bedroom! It's been sitting in my brand new house for a week and a half with mold on it and, because I'm still getting settled, I couldn't have inspected every item right away. Not impressed. I would never recommend this ServiceMaster franchise/location. If that's the way you're going to do customer care, communicate, and provide a service, you shouldn't be doing it.

Based on my experience Dan who is one of the owners reached out to me and did a follow up on the…read moreissues regarding my interaction with his business and staff. He was very pleasant to deal with and because of his personal care and follow up I will be using them again in the future. I appreciate his commitment to his device and business.

Met Gerry and Eric today at a house we were painting. I didn't realize Ace had a handyman service…read more They were great

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

I hired this company to build a screened porch and waited multiple weeks for the job to start,…read morewhich was already very inconvenient. Then, just three days before the scheduled installation (on a Friday for a Monday job), I received a text saying the price would now be between $1,100 and $1,300 more due to "increased supply costs." That was the first red flag. They also had to come back a second time just to take measurements--clearly unprepared and unprofessional. I would be happy to share the quotes and the text. Overall, a frustrating and disappointing experience. Do not hire this company.

I highly recommend this company! They came out and did an estimate the day after my call. Their…read moreprice was very fair and the demolition and rebuild of our deck was beautiful.

Carolina United Roofing came out and repaired a few areas in our roof that were causing a little…read morewater damage. A different roofing company had come by doing those door-to-door free roof inspection and to were pushing for a full roof replacement when all we needed were the small repairs. I highly recommend Carolina United Roofing for their honesty and trustworthiness.

Carolina United Roofing came over to inspect our roof to see if there were any repairs needed or if…read moreit was in need of replacement. They were able to give us documentation to provide to our insurance company that the roof was in great condition and did not need any current service. We really appreciated their timely, friendly service and will call them in the future for our roofing needs.