I have had excellent experience with every Covington agent that I dealt with. Never had a problem…read moreon a trip that they ticketed. Highly recommended.

Quick response!! Contacted me immediately after on line request sent! Asked very good questions…read moreregarding our preferences!

Craig Crenshaw and Journeys has been "with us" for two cruises now over the past 14 months. Their…read moreservices have been invaluable and the cruises selected (both on RCL) have been nothing short of outstanding.

Great support on travel starting with the discussions of where to book all the way through the trip…read moreitself. Resort treated us like royalty based on the relationship Kim had with the resort. This made the trip easygoing

We couldn't have been happier to have Jessica help us plan our honeymoon to Cancun! She listened to…read moreour ideas and vision for our trip, sent us multiple options, and took care of every last detail for us! Jessica made our honeymoon perfect and beyond anything we could have imagined. I can't wait to work with her again and would recommend her to absolutely anyone!

From the owner: Jessica White Travel is an A to Z travel planning company that designs carefully curated and…read moreexclusive travel experiences. We offer expert advice, customized itineraries, VIP perks, and travel support while traveling. We specialize in honeymoons, cruises, and experiential travel across the globe.

Our family trip to Disney World was AMAZING all thanks to Dana! She was with us every single step…read moreof the way and whenever any hiccups happened, she was there to fix every single one. Smoothest trip we've ever taken and we had relatives flying in from all across the country! I have already lined up another vacation with her for my honeymoon and am super excited to plan future trips with her as well. Best travel agent hands down!

There are two kinds of travelers. Those who want to be taken care of and those who want to DIY and…read moretravel inexpensively. Can't have both. Travel agents have to get their commission somehow and it ain't by putting you in cheap hotels. This is a situation where I found that the service offered isn't a service I care to use BUT the service itself is really good! Debbie was a real champ (except for the one time she snapped at me when I complained that the hotels in London were expensive). She worked diligently to find us the best itinerary and nice places to stay. A personal crisis of hers took her out of the office right at the end of our planning, but she still made up a nice folio of documents and took the time to meticulously label and number everything. Someone else in the office explained all the documents to me in an easy and concise manner so that even when I was jet lagged as all get out, on the other side of the Atlantic and speaking a non-native language, I knew what I was doing. Every hotel they put us in was great. Something did go wrong with one booking and Crossroads fixed it, we didn't have to worry ourselves about it at all. Those were definitely perks! Use Crossroads Travel if: -You want to go on a trip, but aren't sure what your options are or what your plans should be. -You're uncomfortable booking a hotel in a foreign country where you don't speak the language. -You have special needs when traveling and want to make sure they'll be accommodated. -You want to make sure you have recourse if something goes wrong on your trip. -You don't have time to plan a trip and need someone else to do it for you. -You're uneasy about traveling or booking your own travel and want someone else to hold your hand a little or book it for you. The people at Crossroads were very professional and I felt they were capable. I don't think a travel agent is for me so I won't be back, but I definitely recommend them to anybody who feels a travel agent would be useful.

Called to ask about a trip I'm setting up, to look for local tours or a package deal…read more As Erin C. called it you have 2 types of travelers, 1 being they type to be taken care of, the 2nd being the DIY type. I'm the DIY type. One of the first 3 words out of the agents mouth was "commission" . Wow. You're in a sales business, a customer service industry, and I got neither of those from this person. (Mary Jo) I could have easily been swayed and put in a hotel and set up for a package deal, if I was treated right and discussed my options. I was given websites to go to, and pretty well told to "go away" by the apathetic attitude given by this person. The second star is because she was friendly. But please, stop talking about your commission ( because apparently you didn't want to make any off of me.), thats none of my concern - my trip is.

We stopped in to complete our application for a international drivers license and finished with a…read moreone year membership as well as our photos for the license and for our passports which we all included free with the premium one year membership. Lynn took very good care of us professionally as well as being informative and knowledgeable which was very helpful. The services were very thorough and professional and the value of the membership covered the fees for both of our international photos and licenses as well as both of our passport photos which were also emailed to us so we could attach them to the renewal email. We would definitely recommend both Lynn and AAA on Mall Drive. The gentleman there also answered our auto service request questions and helped with explaining the cost of tires and what is included with a years warranty.

Recently my car broke down and I have AAA so got it towed there. I pretty much knew my car was shot…read morebut I went ahead and got the diagnostic done and was correct at that. The man that helped me (I wish I remembered what his name was) was very helpful! I ended up scrapping my car and he provided recommendations on where to do that at and also helped me remove the license plates!