Honestly I hate going to the Dentist and today was my first time to this Dedicated Dental Studio…read moreand It was a great experience for a change.

My wife and I found this new dentist office through our Insurance company and Google Reviews…read morebecause of our old dentist retiring and issues with the old dentist office procedures. For a first visit we noticed this dentist office was more technically advanced than our old dentist with more modern equipment. We are taking off a star because Dr. Kay doesn't deal with the business side of things which can be a good thing because then he can only worry about the best treatment for your teeth instead of being distracted by the business side of things. We found out from the office manager is is one of several locations owned by two dentist brothers. The one star down is because they do not have a sliding scale for low income people and charge New York City Prices in Dutchess county. The insurance companies are able to negotiate a discounted price but if you need major work and are on a limited income and have trouble covering the deductible they don't negotiate on a sliding scale do to your income but rather refer you to care credit so you'll probably be dead before you pay off your dental care. With the volume of patients running through this place they could have a little more compassion for lower income people or even donating some dental time back to the community. I'm not very happy with the business side of things but will update on future visits as the work I need will take time that my last dentist couldn't get to because he was to busy.

At first, this seemed like a great dental office, friendly helpful staff, doctor was nice enough,…read morealbeit a bit abrupt and seemingly in a rush. The office clerk could just not get my insurance info straight and kept telling me to call the insurance myself because they were denying services that should have been covered. I ended up calling insurance myself and getting a discrepancy between what the office was telling me and what the insurance was telling me, which was that services were being submitted with the wrong code. I asked her to resubmit which she said she did but never returned my calls. As luck would have it, I ended up with a toothache last week. When I went in, that person no longer worked there, big surprise, and my claim was still outstanding so I had a balance. I asked them to resubmit to insurance. with the correct codes. Instead of realizing that there was a misunderstanding, of which I was at no fault, I was talked down to and cut short during my attempt to understand what was being denied and why. I was told that I would get a statement in the mail and when I have it in front of me, I can read it myself. How crazy is that? To add insult to injury, as Dr. Petrosino was examining me, I'm in pain and she is not sympathetic or compassionate at all and was actually sarcastic and snide with me as she tried to figure out which tooth was hurting. Needless to say, her people skills can use a refresher course and someone needs to start properly coding insurance in that office. Ridiculous. I actually wanted to like this doctor and didn't want to change dentists so I was looking for reasons to stay and saying, the next time I go or call, it will be better, but to be honest, each time I called, the interaction was worse than the last. If you're considering her, save yourself a headache and go somewhere else.

I have a new tooth, and I cannot be happier with the implant Dr. Petrosino made for me! I cracked…read morea side tooth several years ago, and it had to be pulled, leaving a hug gap between my front teeth and my molars. When I smiled everyone could see the gap from my missing tooth. I had to stop smiling, or be very careful about how big a smile I could have. Not being able to smile fully was a problem because I am in sales, and creating good relationships with my clients is vital for business. A smile is my way to connect with people, and holding back my smile didn't feel right. Since I had my implant, I am amazed at how great it looks! Thank-you, thank-you, thank-you Dr. Petrosino!

Every time I saw her I was sitting in the chair forever. Her office is extremely disorganized and…read morefailed to send the appropriate referrals in order to get a root canal. I do not recommend her.

I really like Dr Grover and her staff. When I first found her after moving to the Hudson Valley I…read morespecifically opted not to use my dental insurance and instead seek out a dentist who would treat me gently and take care of my teeth in a way that would make me feel comfortable and reassured, even if that meant paying out of pocket. I have always seen dentists and hygienists who made me feel badly about my teeth (they are very small, I have a small mouth, I grind, etc) and who seemed to imply that any dental issues I experience are my fault (grinding is not something a person can voluntarily control, and certainly I couldn't control my genetics). Dentists in the past have grabbed my face and mouth, stretched my lips apart roughly, taken X-rays in a way that cause sores in my mouth from being jabbed by the blocks that are inserted, and done injections of novocaine in a careless and painful manner. NONE OF THIS PAINFUL OR INCONSIDERATE TREATMENT HAPPENED HERE. I am so grateful for this! Dr Grover did fillings for me and fitted me for a night guard, and always followed up to make sure I was doing okay after treatments. After moving to CT several years later I reluctantly found a dentist who accepted my new health insurance and was hit with a bill for an additional $300, despite having only a cleaning done. After this experience I have decided to drive the 2 hours each way to return to Rhinebeck and see Dr Grover because her care is thorough and considerate and her FEES ARE REASONABLE. Thank you Dr Grover for your hard work and integrity!

I hate my teeth and the issues I've experienced over the years. what helps to get me through this…read moreis having a very compassionate dentist who listens to my concerns and takes action as necessary. That dentist is Dr. Manisha Bhalla. She, AND her staff, have always been caring and considerate. It's very hard to find a dentist with every attribute I feel is necessary to be a fantastic provider, but I did and will remain with her for as long as I can!

I've always been anxious at the dentist, but Dr. Bhalla made me feel completely at ease. The staff…read morewas kind, gentle, and patient -- I left my appointment feeling calm and cared for.

Went a couple times. the dental care was ok but the deal breaker is the woman who puts the air…read moresucky thing in your mouth and TURNS IT ON and THEN she starts to gather her tools and gloves and stuff. 15 minutes later she's ready to begin and then she's like "ew wtf you're all chapped i'm giving you some vasoline" and I just don't know how someone can be that stupid. I can not possibly describe how bone crushingly stupid that is. Ain't no explaining something that obvious, that's the most zero IQ thing I've experienced in a dentist office

Wonderful, thorough and detailed, gentle, and caring work by both the dentist and dental hygenist…read more Best place ever!!

From the outside, the practice looks promising and professional. But after meeting with and being…read moretreated by Dr Park, I knew better. I found him to be very pushy and demanding. He had to work with broken equipment and after 30 or so minutes fixed it with plastic, tape, ​and a rubber band. His work during an implant proved he lacks the necessary skill set to pwrform the implant without causing additional pain. I twice complained to Dr Paes about the bullying and lack of professional skill by Dr Park, but he did nothing. Also, Dr Park wanted to do a full set of xrays even though I submitted a full set that had been done less than 6 weeks earlier. Stay clear of Dr Park. If I could give less than 1 star, I would

They cancel 50 % of the time at the last possible minute. Very inconvenient. The wait is always…read morelong especially for such a large practice.

This office is fine if you don't have any serious dental issues. I had one tooth upper in the back…read morethat needed to come out at some point as it had a metal band under the gum from my NYC dentist that had lasted for 20 years. I was told by Jeffrey that it needed to come out and I was not a candidate for an implant because my sinus cavity was too close to my bone. ( This office does not do implants). So they he suggested a partial plate which I thought was for the one tooth. But Mo he wanted to extract a perfectly good tooth on the other side for the partial to work. I believed him and proceeded. he installed the partial plate so tightly that within 2 years it had loosened the tooth the partial was attached to! He told me not to worry there was new material and he would make a new partial for 3 teeth! this story goes on and gets worse. Also I had recommended Jeffrey to a friend because of the great cleaning and lead fillings removal I had gotten. She went to him and had a disaster like I later had - quit him but never told me! I now having to have 3 implants for $12k - Yes I am a candidate for implants. This lying Dentist caused me to loose 3 teeth. I wish everyday that I could Sue him - but you know how it goes suing dentists!! Don't go to him or his wife Maureen

My family and friends have been seeing Dr. Jeff for over 10 years and I am always amazed and…read moreimpressed by his expertise, precision, and honesty. He is very gentle ( I get my work done without anesthetic lol!) and he is conservative in his approach so he has never done any damage to any of our teeth ( which has happened with other dentists) the office and staff are wonderful, knowledgeable and friendly and everything is spotless! I am very particular with my dentistry ( a bad dentist can cause irreparable damage) and am very happy that I have such a trustworthy doctor watching over my dental care! ps he also was able to remove my mercury fillings the "right way" for less money than another leading dentist quoted me.