Love Dr Prunty! The entire staff is warm and friendly! All modern equipment and so clean!!!…read moreProfessional, courtesy and respectful! Bonus is if you get a visit from Baloo

At the end of November, I came in for an emergency appointment due to severe pain from an infected…read moretooth--specifically tooth 30, which had been chipped for several months. X-rays were taken, and Dr. Daniel Scialabba performed an oral exam, identified damage to the chipped tooth, and conducted a pain test by applying pressure. He also noted a separate cavity on tooth 31 and advised that it should be filled at a later time. I was prescribed antibiotics, with the explanation that the infection was causing the pain. The following day, I was still in significant discomfort and contacted the office to see if my appointment could be moved sooner. The office manager, Barbara, mentioned a pulpectomy as a possible way to relieve pain temporarily and stated they could fit me in despite a busy schedule. I agreed and came in for the procedure. It was only afterward that I learned the pulpectomy had been performed on tooth 31--the wrong tooth and one I had never complained about. My pain was always localized to tooth 30. Following this procedure, my condition worsened. Over the weekend, I developed facial swelling and an abscess in the area of the infected tooth. I sought a second opinion, where new X-rays were taken, and the staff took the time to walk me through the tooth numbering system so I could clearly visualize and understand which tooth was affected. Through this explanation, it became apparent that Taconic Dental had also scheduled the initial root canal for tooth 31--without my knowledge or informed consent--despite tooth 30 being the source of my pain. When I contacted Taconic Dental to speak with management, I was initially told the manager was unavailable. Shortly after, the same receptionist called back--not the manager--and stated she had spoken with Dr. Scialabba, claiming the procedure had been done on the correct tooth and that "there is no telling which tooth the pain initially came from." As the patient experiencing the pain, this response was dismissive and inaccurate. I had clearly identified tooth 30 as the source of my pain from the beginning. When I asked about an extraction, I was told the oral surgeon would not be available until the following week. Due to escalating pain, my father had to call on my behalf. Only after expressing frustration was he given a referral to a facial and oral surgery specialist. The oral surgeon later identified a cyst beneath tooth 30 that was pressing on my nerve and causing the severe pain--something that should have been detected on the original X-rays. This oversight, combined with the incorrect procedure, lack of informed consent, miscommunication, and failure to verify the correct treatment site, resulted in unnecessary pain, complications, and financial cost. As someone who works in healthcare, I find this level of care unacceptable. Providers have a responsibility to double-check treatment sites and ensure patients are fully informed before any procedure--especially in emergency situations. This experience demonstrated a concerning lack of diligence and accountability. I would not recommend this facility for emergency dental care.

I started going to Studio Blu when I had a dental emergency. I saw the glowing reviews online and…read morefrankly thought they must've paid for them cause they were almost all five star. But I needed treatment and Stephanie got me an appointment with Dr Chuan the morning after I called. The entire staff was super warm, and welcoming and personable. Dr Chuan and her staff took care of my sad broken tooth, and spent a lot of time educating me on dental care. The way I was treated was as though this was boutique dentistry and I was paying tens of thousands of dollars yearly to have them at my beck and call. I am hooked on this dental practice and now I have no doubt that all those five star reviews are honest. She is an inspiration tad a health care provider.

Every time I saw her I was sitting in the chair forever. Her office is extremely disorganized and…read morefailed to send the appropriate referrals in order to get a root canal. I do not recommend her.

I really like Dr Grover and her staff. When I first found her after moving to the Hudson Valley I…read morespecifically opted not to use my dental insurance and instead seek out a dentist who would treat me gently and take care of my teeth in a way that would make me feel comfortable and reassured, even if that meant paying out of pocket. I have always seen dentists and hygienists who made me feel badly about my teeth (they are very small, I have a small mouth, I grind, etc) and who seemed to imply that any dental issues I experience are my fault (grinding is not something a person can voluntarily control, and certainly I couldn't control my genetics). Dentists in the past have grabbed my face and mouth, stretched my lips apart roughly, taken X-rays in a way that cause sores in my mouth from being jabbed by the blocks that are inserted, and done injections of novocaine in a careless and painful manner. NONE OF THIS PAINFUL OR INCONSIDERATE TREATMENT HAPPENED HERE. I am so grateful for this! Dr Grover did fillings for me and fitted me for a night guard, and always followed up to make sure I was doing okay after treatments. After moving to CT several years later I reluctantly found a dentist who accepted my new health insurance and was hit with a bill for an additional $300, despite having only a cleaning done. After this experience I have decided to drive the 2 hours each way to return to Rhinebeck and see Dr Grover because her care is thorough and considerate and her FEES ARE REASONABLE. Thank you Dr Grover for your hard work and integrity!

Honestly I hate going to the Dentist and today was my first time to this Dedicated Dental Studio…read moreand It was a great experience for a change.

My wife and I found this new dentist office through our Insurance company and Google Reviews…read morebecause of our old dentist retiring and issues with the old dentist office procedures. For a first visit we noticed this dentist office was more technically advanced than our old dentist with more modern equipment. We are taking off a star because Dr. Kay doesn't deal with the business side of things which can be a good thing because then he can only worry about the best treatment for your teeth instead of being distracted by the business side of things. We found out from the office manager is is one of several locations owned by two dentist brothers. The one star down is because they do not have a sliding scale for low income people and charge New York City Prices in Dutchess county. The insurance companies are able to negotiate a discounted price but if you need major work and are on a limited income and have trouble covering the deductible they don't negotiate on a sliding scale do to your income but rather refer you to care credit so you'll probably be dead before you pay off your dental care. With the volume of patients running through this place they could have a little more compassion for lower income people or even donating some dental time back to the community. I'm not very happy with the business side of things but will update on future visits as the work I need will take time that my last dentist couldn't get to because he was to busy.

This office is fine if you don't have any serious dental issues. I had one tooth upper in the back…read morethat needed to come out at some point as it had a metal band under the gum from my NYC dentist that had lasted for 20 years. I was told by Jeffrey that it needed to come out and I was not a candidate for an implant because my sinus cavity was too close to my bone. ( This office does not do implants). So they he suggested a partial plate which I thought was for the one tooth. But Mo he wanted to extract a perfectly good tooth on the other side for the partial to work. I believed him and proceeded. he installed the partial plate so tightly that within 2 years it had loosened the tooth the partial was attached to! He told me not to worry there was new material and he would make a new partial for 3 teeth! this story goes on and gets worse. Also I had recommended Jeffrey to a friend because of the great cleaning and lead fillings removal I had gotten. She went to him and had a disaster like I later had - quit him but never told me! I now having to have 3 implants for $12k - Yes I am a candidate for implants. This lying Dentist caused me to loose 3 teeth. I wish everyday that I could Sue him - but you know how it goes suing dentists!! Don't go to him or his wife Maureen

My family and friends have been seeing Dr. Jeff for over 10 years and I am always amazed and…read moreimpressed by his expertise, precision, and honesty. He is very gentle ( I get my work done without anesthetic lol!) and he is conservative in his approach so he has never done any damage to any of our teeth ( which has happened with other dentists) the office and staff are wonderful, knowledgeable and friendly and everything is spotless! I am very particular with my dentistry ( a bad dentist can cause irreparable damage) and am very happy that I have such a trustworthy doctor watching over my dental care! ps he also was able to remove my mercury fillings the "right way" for less money than another leading dentist quoted me.

Billings Dental Care has been our provider for a number of years, and it always goes smoothly from…read morethe front desk to the dentist's room. They do a wonderful job making the process easy and effective while using strategies to make it comforting and peaceful. Dr. Nesheiwat is a pleasure as he makes the procedure a great and memorable one. He really connects with the patient to make it enjoyable even through the pain. Dr. Varghese came to the scene a couple of years back, as Nesheiwat is only there on certain days. She's good also, and a pleasure. They've gotten me through every appointment with no issues, and it's wonderful how it's done. If someone is looking for Dental Care, Billings is the place to go.

Called to become a new patient. Left a voicemail & days later they still never returned the call.read more