I can't thank Rachel enough. This has been a difficult time for myself, my family and my Mom…read more Rachel was always there for me, anytime day or night. She listened to my concerns and had a resolution that worked for everyone. The caregivers were great, and so good with my Mom. I don't know how I would have gotten through this without them! Thank you Rachel and Courtney too! You are truly angels!!

My Mom has been receiving home health care from Sequoia Home Health, Kris, the owner & RN is…read moreamazing, very caring & very nice. Linda the physical therapist is very caring & very nice as is Maty & is Foua the occupational therapist. Incredible, compassionate care! Many thanks!

we were under the impression that this place would help my mother with enough physical therapy to…read moreget her prosthetic leg, but they have made zero effort and ontop of that they won't even change her they just let her lay in her filth for hours on end, this is no way to treat another human. ontop of all that when we finally got her out of that place to a better nursing home, the owner Ron stole my moms special pad and is refusing to return it.

From the owner: Happy Loving Home Care LLC- Residential Facility for the Elderly…read more Services providing Private Rooms * Semi Private Rooms *Non Ambulatory Rooms * Ambulatory Rooms * Hospice Care * Professional Christian Staff * Home Cook Meals * Internet/Cable * Private Gardens * Family Patio Call us for Placement; (559) 472-0648 Business email: happylovinghomecare@gmail.com

This company does not train the care takers that come out. When asked if they know what to do if a…read moreclient falls they say no. When asked if they know how to cook a sunny side up egg they don't. When asked if they know how to bath a person outside a shower they don't. Many have just started. A lot of times they don't show up with no call from company. Hard to contact office on weekends or after hours for clients and workers.

Very compassionate!! The caregivers are amazing and understanding. Very thankful for everything…read morethey did for our family.

Unprofessional and inflexible hiring process I applied for a…read moreposition with Visiting Angels and was automatically scheduled for an interview without anyone calling or confirming my availability first -- just an email with a set time. When I called to politely reschedule for a day I was actually available, the staff was very rude and dismissive. They told me interviews are done "in large batches" and that if I couldn't make the scheduled time, I'd have to reapply in six months. I made it clear I was still very interested in the position and simply needed a different time, but they wouldn't even consider it. This kind of unprofessional and inflexible hiring process really left a bad impression.

This place wasted my time went through the whole process. They decided to move along with my…read moreapplication did everything they asked me for proceed to the final step. I believe was completing a drug test. I informed them that I partake in recreational use these people decided to not give me employment, even though I was very verbal with Alex about my hiring process and where I stood she said that they had chose to move forward with me. I gave them my availability. Everything was looking great. Next day. I receive an email. They moved forward with somebody else.

So thankful for the great companion care from Elena toward my mother. Mom looks forward to seeing…read moreElena each time, as I do. I know that I can leave to do errands or just take a rest and Mom is completely relaxed with her. Thank you, Lyle and all of A-Plus staff for working with us. Thank you, Elena, for being with Mom. Elaine

The ladies with A plus are so kind , friendly and very supportive, they listen to what you have to…read moresay , Lyle and his wife are such great people.

READ ALL THE REVIEWS before selecting another agency. You'd…read morebe better off with a high school or college student who babysits. After an emergency room scare, the family decided that my Aunt (with signs of dementia) would need assistance to be able to stay in her home, rather than an assisted facility as the nearest relative lives 3 hours away. At first she agreed and assisted us in starting the paperwork for a local "Senior Home", and we hired Senior helpers for the time until an apartment was available. Only caring for her the first month, Alice was wonderful. She helped her with household tasks, cooked her meals, helped her with hygiene and reminded her whenever a med was due. * The evening & weekend help, was less than helpful, if they even showed up at all. Mostly no-shows with-out replacements found, and one individual that I can't name or describe without profanity and violating TOS. Steadily improving health while I was driving down every week for the 1st month or so, RAPID decline AS SOON AS I stopped driving down.(AKA as soon as they weren't being watched) * Adult protective services was mentioned MANY times in various phone calls, and eventually a case was filed against ME (I was informed at the hospital at her time of passing that her Dr had cancelled the case against me a few days earlier? What case? filed by whom?) * They had stopped asking/offering her her meds, and even placed the Med reminder and the meds out of sight in the garage and in un-used drawers. * They assisted a woman with dementia to make changes to her banking and investments so that her family could no longer monitor and protect her interests. * Still Missing : a significant amount of money and A laptop computer At time of hiring Sr helpers, her Dr had predicted 2-6 years if she ate right and took her meds.... and under their care she lasted less than 3 months. (ER stated severe dehydration and Malnutrition on top of her other ailments)

Several months ago we hired Senior Helpers to provide round the clock care for our mother before…read moreand after her hospital stay for a total of about three weeks. We live 300 miles away. I am doing this review more as a public announcement to alert families of the pitfalls when seeking out senior care for their loved ones whether from Senior Helpers or any other agency. A couple days after my mother returned home from the hospital she discovered that all her jewelry was missing. The jewelry was valued at about $40,000. It was every piece of jewelry that had been given to her by her late husband during their 60 plus years of marriage, including her wedding ring. The jewelry was stored out of sight in drawers. We were relieved to learn that Senior Helpers was bonded for this type of thing. Well, after a couple of months providing testimony, an inventory list and receipts (my mom had 1/3 of the original receipts) they denied our claim. Actually they never sent us a denial letter. I phoned and was told it was unlikely anything would come of our claim because we did not know exactly which one of the girls had stolen the jewelry. We had also made a police report. The police never followed up with us after repeated phone calls to them. I was told by a detective they also needed to know exactly which girl had taken the jewelry. A few of the girls that cared for my mother were very nice and we repeatedly asked that only they come to my mothers home. But, understandably, these girls were in demand so at least 10 different girls came to care for my mother during the few weeks, including a girl that was on her cell phone speaking to her boyfriend in jail for much of each day. I asked the manager on a few occasions if the owner of Senior Helpers knew about the missing jewelry. I was surprised the owner never phoned me. I learned that the owner lives in Arizona and she only contacted me when I mentioned to the manager that Fox News had contacted us for an interview. The owner promptly called me to request that we not do an interview as it could destroy her business. During that conversation she offered to have all the girls polygraphed at her expense and said she had some ideas on how to recover the jewelry. Recovering the jewelry seemed far fetched but I wasn't going to argue with her. I hoped she knew something we didn't. We declined the interview with Fox but the polygraphs were never done. I never heard from the owner again. They happily took our $10,000. There was no offer of a credit. The moral of the story here is that you must lock up all valuables before having caregivers in the home. It doesn't matter that the agencies do background checks on their employees and that they are bonded. Also cameras should be installed throughout the home. Lastly I learned that staff members were negotiating to provide work for my 86 year old mother. My mom phoned me about potential car repair work and solar installation that would be done by family members of Senior Helpers staff. The office staff at Senior Helpers were mostly professional and friendly but I think this situation was not handled well by the owner. I assume that this situation could have also happened with any other senior care company but I would hope they would have handled the situation better.

My mother was at home in the care of St. Agnes Hospice for about a month. From day 1 until her…read morepassing, she received excellent care and compassion from everyone we came in contact with. Nurse Kayla was especially amazing, but I would absolutely use them again if needed.

Do not use Saint Agnes hospice. They took care of my mom and her final days did a horrible job of…read moreevaluating her situation and allowed misuse of her medication with incompetent family members. Complained to the social worker and director and nothing was done. Never saw a doctor never saw a chaplain as they promised before they start hospice, they make it sound so wonderful as your loved one will be taking care of. They offer no compassion, they don't listen to your concerns. I never even received condolences from the nurse the day of my mother's death when she looked at me in the eye. They should not even be in the business of hospice absolutely disgusting how they treat their patients and family members.

Right at Home Fresno is truly exceptional!…read more The office staff is incredibly responsive, organized, and compassionate! They don't just "schedule care," they build real relationships and make sure every detail is handled with professionalism and heart. The RAH caregivers are nothing short of amazing. Each one works with kindness, patience, skilled and genuinely invested in their clients well-being. They show up on time, communicate clearly, and treat clients with dignity, respect, and warmth. What truly sets Right at Home Fresno apart is their consistency and accountability. Plans of care are thoughtfully updated and concerns are followed up on quickly. If you're looking for a home care agency that combines professional excellence with genuine compassion, Right at Home Fresno is the gold standard.

I have used Right At Home for over 3 years for my mother who has dementia. We have had the same…read moremarvelous caregiver for that time which has been a true blessing. The staff at Right At Home are as compassionate and caring as the caregivers they employ. Great communication regarding schedule changes, very flexible. Our caregiver Monique has become a member of our family! She offers kindness, patience, love, and smiles, and makes sure my mother is well taken care of. I would highly recommend Right At Home for loved ones who need help. They have been a Godsend for me and my family.