I've been here since Oct. 2024. Staff are friendly and caring. Everyone learns your name within…read morea day and address you by name and not any usual "fake sweet names" reserved for elderly. I have only one complaint and it's a big one. The food is terrible. It is inconsistent as though a bunch of unqualified staff are helping out in kitchen. The mashed potatoes or whatever are too salty, too spicy, to eat? Chef says, "sorry, "they" get carried away sometimes." For the amount we pay, I don't expect a restaurant meal every day but very close to it. The cheapest frozen cuts of meat are used, the meatloaf, Salisbury steak texture is that of dry cardboard. One time Salisbury steak was served. It was a 4x4 less than 1/4 quarter inch slice of something. Vegetables all seem to be frozen and is always squash and carrots w/onions or broccoli, cauliflower and carrots, either under or over cooked green beans. We must'nt forget the corn! The menus rarely change, seems to alternate between 2 or 3 standard menus. On weekends there is a lot of hot dogs (chicken), sloppy joes, etc. My biggest concern other than not enjoying food anymore is the nutritional values. I'm diabetic, never had a problem with keeping in control with diet. However when served a meal of 4 baby back ribs (little actual edible protein) with sides of Mac and Cheese, Potato salad and Corn, keeping diabetes in control becomes a chore. My solution is to prepare as much as possible in my microwave and feed myself. That isn't working. I've been dealing with horrible diabetes symptoms and am in process of working with my doctor to fix it. Another major problem with my use of the dining room is I'll be fine at start of mealtime, however, they're so short staffed that sometimes it takes almost an hour to get food by that time, I'm in diabetic hell. I don't require special food or services. Just better. TruWood by Merrill Family needs to loosen their pocketbook and buy better quality, perhaps more qualified kitchen staff, more serving staff and try a little food diversity. Just cause we're old doesn't mean we're stupid. We know when things should be better. Furthermore, they have a monthly meeting with Chef and facility general manager for residents to air their complaints. I've attended and spoken out. All we get are excuses and platitudes. I'm not the only resident to complain about the food. Admittedly it's better than having to do it yourself, however, it needs to be done consistently well, served quickly, salad should be fresh, soup should be hot. If you're gonna do it do it properly. Other than the food quality and inconsistency,shortness of staff in kitchen and serving there are no reasons to hesitate to put yourself or family member here. It's a welcoming place with interesting activities.

The place is great, and the staff is remarkable. I moved my mom here from another facility out of…read morestate, and we couldn't be happier with the overall experience. Beau and his team have gone out of their way to get my mom involved in activities and encouraged her to get out and meet other residents. I highly reccomend Truewood! John

My mother seems to just keep going into the hospital, then she comes home for a bit, then back she…read moregoes???? Gotta get this part right at least. I am trying to plan a wedding and this is just impossible! When do people get to get married again where they want to get married or do we all just have to go downtown still to get married? None of this makes any sense to me...... My parents live in one of the richest neighborhoods in town and I still can't get anyone to take care of them at home??????? Idk, anymore, but I am going to figure this one out for sure.

The Fresno Guest Home was the best choice for my grandma who at 103 years old could no longer live…read moreon her own. The level of care they provide is unlike any other. They treated her like family and we were always updated on her care needs. I can't thank the staff enough for the love they showed her in her last days.

Recently helped relocate my Dad to these apartments. Great office staff that made everything easy…read more Grounds are super maintained and apartments are spacious with lots of storage. Gated and very quiet for seniors. They offer transportation services weekly for doctor appointments and shopping and even have someone who comes in to do haircuts and manicures. My Dad loves it there!

Been in my new apartment for a little over a month and I love it. I'm meeting so many people here…read moreand they are friendly and helpful. I love being back in Clovis. These apartments are clean, spacious and the grounds are kept up. I really like the security of a 24hr gate, too.

Independent living , nice sized rooms with windows and not stuffy and depressing like some senior…read moreliving facilities with lots of games, art, and things to do nearby and within facility that allows pets!!! Just a bit pricey

WARNING!!! there are ZERO staff at night here. They elderly are in the building ALONE from 7:30 pm…read moreto 7:30am. plus, my father was having problems the other day.( i live out of town )i called his room and he didn't answer. i then called the front desk. i told the woman who answered my call, my concerns. she said, "he CAN'T answer the phone. he is on his bed GASPING FOR AIR"!!!!!!! i told her to call 911. she said "he wouldn't push his grey triangle and she wasn't a medical profession"--OMG! but, she said,, "you can call 911 if you want." so i did. he was rushed to the hospital. he is fine now, but, he needed a lot of care at the hospital. who does that????? holy cow! if i saw a stranger on the sidewalk in need of care i would call for help. what is what compassionate people do. my dad is getting out of there this week. unbelievable!!!

Very happy with Quail Park on Cypress. The staff is kind…read moreand genuinely cares about the residents. So thankful for my dads time there. He was respected and safe living in a clean, comfortable place that made the days easier. Highly recommend to any family looking for peace of mind and quality senior living.

I Recommend This Place With Ten Stars! The Manager, Workers, and Staff Are All Extremely Friendly…read moreEspecially Juan. My Grandmother Currently Lives Here, and They Are Just Extremely Friendly When I Visit, and They Have Free Coffee, and Purified Water Ready For Visitors! My Grandma Loves This Cafe, and has Told Me Many Times How Great The Food Is, I Have Visited here just 4 Times, but they Have Been So So Nice Each And Every Time, and Even Take The Time To Talk To Me About My Feelings, and I just Can't Say Enough Good Things About Quail Ridge, If I Could Give 100 Stars I Would. I Love The Rainforest Bold Coffee!!! THANKS A MILLION QUAIL RIDGE!!!

This a great place, my grandparents are very happy with Palm Village. From them caring staff to the…read moreknowledgeable administration I get the impression that the clients best interest is always a priority. I'm glad that we found this place for our grandparents!

This place was great while my dad was staying here but during his last hospital stay out he passed…read moreaway. Now the part that upsets me is that they packed up his stuff and when my mother and brother and I finally had the courage to go through my dads stuff there were things missing. My dad's tablet which he loved and had memories and memories of photos on was gone. When we called to asked why the most we got was it wasn't on his inventory list which I can understand their side of the situation but at the same time all the staff that worked with him knew he had it they knew it belonged to him, the idea that someone took something from someone who just a 48 hours prior had passed away is just sad and inconsiderate, so make sure your loved ones inventory list is updated since that is the only way this place can keep they sticky fingered staff honest.

I have attended several functions at Somerford Place and have always found it to be very well…read moreorganized. I have also toured the facility and was impressed by the cleanliness and the variety of activities available for the residents. The staff was always friendly and very helpful. Joan

By far one of the best assisted living facilities in town. I have visited often and have always…read morefound the staff friendly and helpful. The residents get outstanding care for all their needs. The facility is well cared for inside and out.

I was given a tour of the 1-bedroom. Lots of storage space in the kitchen, a pantry area behind…read morethe door in the bathroom for towels, etc and a large walk in closet in the bedroom. Downside is that there is a waiting list. There is a $500 fee to get on the list but it can be either refunded or put towards the community fee or rent for your first month's rent when you move in. If you decide you don't want to move in when your name comes up on the list, you can decline but your name remains on the list.

What's not to love about the place. It is ran professional . Housekeeping is on top of cleaning…read more The residents are happy there are many activities for them to do. 5 star dining.

Love this place! My mother in law was moved here. I like the fact they get the residents out of…read moretheir rooms for meals, make sure they give them two showers a week, and they get them involved in activities. The place is decorated nicely and doesn't look or smell like an old place. There are places outside to go and sit for visits. They have birds to watch and a pool table for kids to play on.

The Staff is so sweet and welcoming. Meals are great. Staff truly cares. A lot to do with crafts,…read morechurch service, salon and many more fun things.

I can't thank Rachel enough. This has been a difficult time for myself, my family and my Mom…read more Rachel was always there for me, anytime day or night. She listened to my concerns and had a resolution that worked for everyone. The caregivers were great, and so good with my Mom. I don't know how I would have gotten through this without them! Thank you Rachel and Courtney too! You are truly angels!!

My Mom has been receiving home health care from Sequoia Home Health, Kris, the owner & RN is…read moreamazing, very caring & very nice. Linda the physical therapist is very caring & very nice as is Maty & is Foua the occupational therapist. Incredible, compassionate care! Many thanks!