My mother and I bought a camper from Kunes about 2 years ago. It started out great. We walked in and were greeted/helped right away. This gentleman helped us look at what they had in our price range and even helped us look at what they had in our price range at other locations. We ended up liking one camper from another location and he told us that he would have it driven out to this location so that we could look at it in person. They let us know when it was at their location and my mother and I show up to look at the camper. Now the same gentleman that helped us originally was there again and showed us the camper. I could tell right away that someone with a black dog used to own it because the hair was everywhere. There was no fire extinguisher, it was missing a curtain, the fan in the bathroom was broken, there was water damage to the ceiling near the AC unit and the tires were very old. The gentleman said that they would be replacing anything broken or missing as well as getting new tires and a new battery for it, as well as getting it professionally cleaned and serviced before we buy. At the time we were happy with that. I asked for a ladder so that I could look at the roof and figure out why there was water damage inside. We had to get someone from the service desk to help us with the ladder and then she kinda took over with answering our questions. It looked like it was a puncture hole that the previous owner patched with caulk. We asked if they were going to fix the roof properly. This woman did NOT want to help us and fix it. She was trying to tell us how we could do it ourselves and that it wasn't that expensive. My mother and I had no interest in trying to fix it as we do not have the experience with anything like that. Eventually she said that they would fix it. With all of that being fixed/replaced we were interested in purchasing the camper and went through the paperwork. The gentleman in financing was an ass. He was not very helpful in answering our questions. I was reading the warranty while my mother was going over the payment portion. I asked about a couple things in the warranty and the man could not answer my questions. He would just say "well that's just how it is". He was just extremely rude and we could tell that he did not want to be helping us. We did end up signing. Fast forward a couple of weeks and Kunes calls us to tell us that the camper is ready. We go to pick it up and shit really hits the fan. We already did not trust them as the service desk didn't seem to want to fix anything and the finance guys didn't want to help us either. Shen we showed up we expected the gentleman that originally helped us to show us the ins and outs of the camper as he said he would. Turned out that with in the past couple of weeks he had left the company. Interesting. We checked over the camper and we did see new tires, extinguisher and battery. However, the professional cleaning that they did sucked. There was still hair everywhere and you could tell that they never moved the couch as there was a plate and empty soda box under it yet. They did not replace the missing curtain, and they just fixed the fan in the bathroom. I asked for a ladder again to check the roof as we did not trust that they had fixed it properly. They had indeed fixed the small hole. We were told that all of the other appliances worked properly upon servicing. (Water heater, AC unit, heating unit, oven, stove, water pump, sewage, etc.) We were upset that they did not replace the curtain and they did not clean the camper properly. They said that this is what they are allowed to do. The first Gentleman that helped us had promised us that they could and would do a lot more. They did however have enough time to plaster their logo on every side of our camper. We said whatever and back up our car to hook it up. The gentleman helping us there asked us "Your not planning on using that are you?" We had the wrong size hitch. At no point did they tell us what size it had and we were expected to purchase a new one right there. I did make a comment about all of the miscommunication and problems that we have had so far and he just let us have the new hitch which was very nice. We get our new camper home safely. Fast forward another couple of weeks to our first use. We get our camper where it needed to be and it was hot so we had the AC running. After about 6 hours I had noticed that the supposed water damage from the hole in the roof was growing. My mother was not as convinced so we waited another couple of hours. At that point it was clear that the AC unit was LEAKING INTO OUR CEILING! We could not run the AC for the rest of our trip. Such a disappointment as that was a big reason for why we wanted to upgrade from our old pop up camper and the told us that they had all of the appliances serviced and that they were working properly. When we got home we brought our camper back to Kunes and said we need this fixed as it was under warranty with read more