Very similar experience as others on here. Workers here are rude and careless. I dropped off a…read moreFedex package Thursay 4/1 for next day it is 4/8 and no scan on my package has taken place. I just called the drop off location and the person who answered (Brandon) the phone was completely rude. Told me he has no clue what I want him to do. I was then told it was my fault for not asking for a receipt. He laughed over the phone and said he has no clue what I even want from him. Said system was old and left me on hold for 30 mins... Definitely reported this drop off location to Fedex, he's very careless with packages and doesn't care at all about customers.

If you do an Amazon return you have to have it boxed or in a package ready to ship. Unfortunately…read moreyou have to go to a UPS Store to use the barcode and have them package it for you. The staff here is very friendly and they have a UPS drop box outside so if you have a package you can leave it there. There is a size restriction though. They also sell packing supplies and other items.

I went into this establishment to have a photo laminated. They were very helpful and friendly while…read morethe laminating machine warmed up. Did a great job completing the task for a very good price

I have been using this location due to the convenience factor... until today. I received a call on…read more11/10/25 around 2:00 p.m. from Berlin, who works the counter at this location. Berlin's message was simply saying I have a package to be picked up. AT NO TIME DID SHE TELL ME IT HAD TO BE PICKED UP THAT DAY BY 5:00 P.M. As I was not available to call or pick up package within her time frame, I arrived at the store at 9:00 a.m. on 11/11/25 to pick up the package which were legal documents and a key required for a morning meeting on 11/12/25. When I arrived, I was told my package was returned to FEDEX since I did not pick up the package when they had called. Although the store is open until 6:00 p.m. I learned the package was returned at 5:00 p.m., so had stopped in the day they called, coming in after 5:00 p.m. the package would have ALREADY been returned. TOTAL INCOMPETENCE on Berlin's behalf. While I do not have a box there, Berlin should have had used common sense and inform me if I did not pick up the package by 5:00 p.m., it would be returned. But again, her voicemail simply said to pick up the package; they were opened until 6:00 p.m. Of course when I asked to speak with the manager, I was told Vera would not be in until later in the week. My number was left; it will be interesting to see if I receive a return call. Due to the lack of customer service and the incompetence of Berlin, I will again be using the other FEDEX location in Fallbrook located in the Major Market shopping center. I've used their services in the past with any issues and was always very satisfied. It's a bit farther, but it is worth the drive time to deal with someone who uses common sense. The closer proximity of the other location (In the same center as Northgate Market.) is NOT worth the incompetence.

I've never had issues here. This time, I needed notary and Frank was very helpful. I did not have…read morean appointment but he was able to squeeE us in for some signatures. $15 for what we needed.

$2.00 for a piece of tape to seal the package? Ridiculous the roll doesn't cost you that. Walked…read moreout didn't say a word. Yeah I know the cost of supplies yada yada yada. I'll make sure to tape up my boxes and affix the label before dropping off. Yelp needs to add a zero star!

I've been running my eBay store since 2006, this is by far the best bookkeeping service I've ever…read morehad. It's been about 7 months now and I'm so glad I switched over, saved me tons of time and money, really simplified everything for me as I continue to grow my business. They made renewing our passports for the whole family seamless and effortless! I have referred friends and family for their services as well!

In and Out both times! My wife needed ink finger printing and I needed a live scan! The Gentleman…read moreis friendly and very knowledgeable of his trade! The best pricing in the area as well. Satisfied Customer and will definitely continue using the services!

Barbara came within two hours upon request. Very reasonable too!…read more She was very professional, thorough and friendly.

Barbara was quick, friendly and professional. Extremely helpful and she will be my go to Notary…read moregoing forward.

Julie is AMAZING! She's polite, professional, and very accommodating to your needs. I've used her…read morebefore in the past and she came to my work location. I had to use her again and reschedule multiple times because of situations on my end and she was a very accommodating with it. I would definitely recommend her and I will continue to use her for all my notary needs.

We needed some documents notarized for my mother's estate. Julie was exceptionally kind,…read moreprofessional, and patient. We had a last-minute issue with a witness signature and Julie's quick problem solving saved the day! I will be using Julie for all of my north county SD notary needs going forward and would recommend her to anyone.

Many local services that saves me a trip to the post office. Always have great, knowledgeable…read morecustomer service. I also buy their boxes to send packages oversees. They are sturdy and stronger than your typical box and worth the extra expense. Definitely recommend their services.

My comment was deleted for some reason, so I am posting again. Service here is bad, the customer…read moreservice is terribly rude and amateurish. The young guy who "opens" in the morning is always late, has very poor communication skills and is rude to customers, including myself; barely has a clue on how to put a whole sentence together or greet people, and always says "huh"? instead of "excuse me". Some basic course in etiquette and customer service might do this business a whole lot of good, and it wouldn't be a bad idea to open during the posted business hours instead of 15-20 or 30 minutes later, which has happened on three occasions now. Will no longer use

Quick response! Available; professional yet personable…read more Will use again Thanks! This is Kimberly

literally, what the hell dude I'm like trying to pull up to this place and it's in a gated…read morecommunity and then I'm like all right so I look at the website and it's out of somebody's house and it says same-day appointments available but I call and nobody answered like bro why anyway I had to go somewhere else but that's just bad business dude at least have like a secretary or someone to answer the phone cause like I spent all this time driving for what