Professional group of individuals, worth the price and helpful with the overwhelming amount of…read morechoices that need to be made when conducting a renovation.

Never judge a book by its cover! My husband was dressed pretty poorly as we were planning on…read morepainting our bathroom when we decided we would just remodel the whole thing. We took a drive up to KSI in Brighton. We were greeted with a bad attitude and informed a "bathroom remodel would be 10-15k." The attitude of *pff you can't afford it* angered and frustrated my husband who walked out the door. You lost that sale today. Money was not the issue. Your saleswoman was! We watched another better dressed couple setting up their estimate but we were unwelcome because we apparently weren't wearing the right clothes. Sad.

Devan consistently goes above and beyond to ensure that I am kept updated and informed on product…read moreeta. She always provides prompt responses and clear communication. Thank you, Devan, for your outstanding support!

If it was possible to give a negative rating I would!!…read more When you first walk in show room you can have a great experience and people there can be very helpful. Then you find out they ordered things incorrectly, it has been five months over 40 emails and I still do not have my problem solved!! I have to continuously chase them to solve it. I am so dissatisfied with the service! You should go anywhere except here!! You go to places like them expecting their expertise to order the sink the fixtures the drains that applies to what you're ordering. And when they make a mistake you expect them to fix it. That is the exact opposite of my experience. I placed my order in January 2017 It is now Thanksgiving weekend of 2017 I have lived in my new home for over a month I have a sink without a drain !!!!!! First they ordered the wrong part then when my plumber told him about the error, they only ordered one new drain. I have been waiting for the second drain for over four months...! I have come up with several ideas nothing has been resolved !!!

I just saved a bundle and got a great kitchen remodel from Kurtis Kitchen and Bath. I went to…read moretheir Farmington location - they hae many others in metro Detroit. They have a great cabinet called Lenox and I got it with their new granite that they sell for only $9.95 a sq. ft. I had them install the whole job and their workmen were great - the whole job was done in just about one week. I can't say enough good things about this experience - it was fast, easy and a lot less expensive than everybody else I spoke to. And we love our new kitchen!

This is a gem of a place. They will come out and give you in home estimates, bringing samples so…read moreyou can see if you can live with it before you buy. The store is well laid out and the staff knows their product. Lori, not sure how she spells her name, was really friendly and helped educate us on carpet types even after we told her we where just looking. She wanted to make sure that as we informed at what we were looking at, plus the history of the why people use certain fibers. I am an out of town guest of a local Michigander and I really felt comfortable here.

Worst experience I have ever had with a store. Susan would not follow up, said things were ordered…read morewhen they were not ordered. Shockingly poor service. I don't know how they stay in business.

Very professional, they get the job done. Word of caution they are more expensive than a general…read morecontractor - but well worth the money. We did a major kitchen remodel, gutted the entire entire kitchen and replaced HVAC, electrical, floors. We were very concerned because our neighbor went with a general contractor and it took them 2 months to get it done. Dreammaker has kitchen remodeling down to a science. They estimated 13 days, they actually got done in 9 days and came back for minor touches completing ahead of time in 11 days. Just amazing. Again more expensive, I estimate we paid $10k more but well worth it.

We valued Mike's expertise as we consider our kitchen remodel. He's experienced, approachable, and…read moreconsistently offers valuable advice!

The guy came on time, he quoted a fair price for a walk in shower, but when he said 6 weeks or more…read morefrom start to finish I kept it moving.

Ken, Mary and Phil made the renovation process for our bathroom-laundry room pretty painless. There…read morewas a lot of upfront planning (i.e., repeat measurements, clarifying expectations, selecting materials, etc.), but their approach works in order to anticipate and plan for potential hiccups. Ken even had other subcontractors come out to ensure that we had the best estimate for the work. They kept us in the loop, cleaned up at the end of the day, and always demonstrated a high level of professionalism (i.e., early/on time, respectful, reliable, etc.), which made them stand out compared to all the other contractors we contacted. The only downside was the cost relative to other contractors. However, as newbie homeowners we've learned that the contractor fees tend to be higher in Ann Arbor. Although, we feel that the fee was well worth it in the end because of their stellar work. The bathroom previously was a room to avoid, and a space that we didn't use. They truly transformed our space. Looking forward to ADB helping us with our next project!!

Decade long customer, literally have spent tens of thousands with this local business. Had a model…read morenumber for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away. Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price. I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.

We purchased plumbing fixtures from Ferguson in Traverse City, Michigan for an extensive home…read morerenovation. The Blanco stainless steel kitchen and prep sinks were full of rust spots. Ferguson took no responsibility for the products they sold us. Our representative didn't return our calls and the store manager was difficult to contact. We were eventually told to contact Blanco. Blanco did not respond to our attempts to contact them by email and phone. When calling the customer is put on hold and after a long wait the phone disconnects. The sinks were expensive and we have wasted a great deal of time and aggravation to try and resolve the issue. The only option we are left with now is to contact an attorney and take it to court.

This company uses predatory business practices. They lure you in with their reputation and their…read morefancy show room and act super professional in the beginning - but the fact is they require $550 for an in person quote, and 50% down before starting... as soon as they received my 50% down payment (you should never do this, 50% gives the corporation far too much power) all of a sudden it's like a switch is flipped and they treat you completely different. That's because they have successfully trapped you, after that all promises of high quality, timely work, and project management that is supposed to be all of high standards, given the premium price points and additional costs of this "professional" establishment, stop existing. They then higher random 3rd party contractors for the bulk of the project for the cheapest prices - while charging you top dollar. They don't hold them accountable, and they don't care. You will have to beg to get them to show up, and beg for them to come back when round 1 ends up being such low quality work that you'll need a re-do. They do this on purpose because a lot of people want to avoid the headache and will accept the low quality work. Avoid this corporate nightmare, they deliberately will try to cut corners on you, they force you to manage your own project, and ultimately you'll realize you got completely taken advantage of. The time frame for the project they present is a lie. The high quality and professionals they promise it a lie. You need to beg to get their experienced pros - they will send you random workers they find who barely know what their doing for the first round - then give you the better workers if you complain. Get ready to get on your hands and knees begging for your project to get focused on while you try to compete with 10+ other people begging for their project to get done at the same time. They over schedule and don't care because all they care about is getting you wrapped up in the predatory contract and then that's it, you're trapped. Find businesses that don't have these predatory business practices, go directly to places and work with them directly. You don't need a glorified middle man to "manage" the project for you, it's nonsense - it actually overcomplicates the project and they don't manage anything anyways, they make you become a full time project manager or things will never get done - or be such low quality that it'll appear your premium priced project was a DIY job. If you respect your time, money, and soul, you won't use KSI corporate nightmare.

3 week job turned into 6 month, wall & seat frame wood cracked & crooke, tile guy was awful & had…read moreinstalled crooked & unlevel tile with grout all over the tile & now grout is cracking all over

This is the second year we have had our home Christmas lit by Griswold's. They make our home and…read moreour neighborhood look magical! Matt and his team were professional, courteous and captured the essence of Christmas for all to see. Thank you for the once again amazing work and Happy Holidays!

From the owner: Griswold’s Outdoor Lighting specializes in premium permanent RGB lighting for homes and businesses…read more We are a Gemstone Lights–Certified Installer and offer the highest quality track-mounted lighting system on the market. Our installations allow you to enjoy holiday lighting, architectural accent lighting, security lighting, game-day colors, and custom scenes—all from the Gemstone app. With 75+ 5-star Google reviews, we’re known in Southeast Michigan for clean installs, exceptional customer service, and reliable communication. We take pride in delivering a premium experience from quote to final walkthrough. Gemstone Lights is the leading permanent lighting brand in North America, with thousands of 5-star ratings on Trustpilot and top-tier app reviews. Customers love the durability, brightness, invisible track, and unlimited customization options. If you're looking for a long-term, maintenance-free alternative to Christmas lighting—or you want year-round curb appeal that stands out—our permanent lighting solution delivers stunning, professional results. We serve Oakland, Livingston, Washtenaw, Macomb, Wayne, and Ingham counties.