Honestly you all need to shut this door down I've lived over in this area for almost 7 years now…read moreand been coming here for well I need just something little just something this just something that and every time they don't even look really on what I'm holding they just say no we don't have that you're going to have to go somewhere else just worthless they're always stuff in their face full of food they don't have no customer service and there's nothing in stock it is a shame it is a total shame and what I came in here for this morning I already looked it up they had it sitting right on the shelf I'm not feeling well right now I didn't have time to argue with the guy I said it's right down that aisle and I just walked out it's just worthless worthless worthless worthless

Oh MAN!!! This place is cool!!!…read more My husband took me here to look for Christmas gifts for our 3 boys. When we pulled in the lot all I could think of is WHY are we at a hardware store??? But this is no ordinary hardware store. This is also the Michigan hobby shop and hardware store Mecca!! We found the coolest remote control micro drones, remote control cars, planes, trucks, helicopters, trains, and everything else you can imagine. There was a complete aisle of Boy Scout supplies and another for the Girl Scouts. We bought several things for homeschool in those aisles. The train aisle not only has trains and tracks but everything you need for building layouts, gardens and miniatures. They had slot cars GaLORE!! If your are an enthusiast or a collected you really need to check out all the cool slot cars. I was drooling over quite a few. Be sure to look up when you get to the hobby area. The planes are super cool!! Arts and craft items, painting and drawing items, models, puzzles, ships, planes, cars, and trains. It's a young mans heaven here!!!

Stopped in for some nuts and bolts for my car and a few other home projects. When I couldn't find…read morean item the staff took me over to it. I wandered over to the hobby section since I've been looking for a good entry lever rc car for my son and I to mess with. I had one in mind I seen on youtube and was real close to getting it. I asked one of the staff members what they feel was a decent starter car. They mentioned a completely different brand and after talking to them, I decided to go with their recommendation. They were not wrong, the truck they recommended is awesome. Doing additional research online after the purchase and I can't find a negative review for it. I'm thinking about getting my own now so we can race.

All the way up to checking out I experienced courteous service....I was so very disappointed that…read morethe cashier did not think well enough her team or her customers to wear a mask! Very, very disappointing!!! \

I moved into a house nearby last summer and have spent more money than I ever expected here. For…read morefixing things around the house, and small projects I have yet to not be able to find what I need here. One thing to remember, the store is jammed full of stuff and the organization is not intuitive. The staff are friendly though, so just ask where to find what you need. I wasted a lot of time at first wandering around trying to find what I needed. There's also a good amount of HVAC sheet metal, cable, tubing, etc.. in the back if you ask one of the employees.

Better customer service. Ornery old man in the paint department…read more Hire people who are willing to help out please

Excellent service. Large selection of hardware for a small space. Everything I needed plus I was…read moreable to avoid the big box store chaos with reasonable prices. Happy to support locally. I'll be back

Great selection. They have really done an outstanding job of remodeling the interior of the store…read more Now, they have a huge selection of just about everything, as they have optimized the space so well. When I arrive, there are always employees to help find things quickly. This is a real jewel in downtown Ypsilanti for DIY projects, and to avoid the long drive to Lowes, or Home Depot.

They literally have everything here! Extremely helpful staff! I highly recommend this store as it…read moreis one of the best in the area!

I have been dealing with Dukes Hardware for 42 years . My…read morefirst dealings was when I needed a water heater . We had just moved in and the next day my water heater burst . Being new to the area ,I went to the nearest place I could think of . The owner , Richard Duke , sold me a water heater that was on the sales floor . The price was great , but most of all that water heater lasted me over 18 years . The hardware is now run by Sons Kevin and Brent ,and maybe other family members that I don't know well . True , they don't have some of the things that the big guys have . I,m always satisfied when I visit Dukes . PS If you need an off the wall item , Dukes will likely have it .

I was looking for suggestions regarding countertop installation in my basement, and even though…read morethis location isn't the closest to me, I always end up coming here because I get the details I need. Jay helped me today and was fantastic! She took the time to clarify all my doubts, explained the process honestly, and focused on how it would actually work rather than just trying to sell a product. I really appreciated her straightforward approach and knowledge, thank you, Jay, for making the experience so smooth!

Nice selection for the holidays! Tons of fun oversized decor for outdoors, a large variety of real…read moretrees and fake trees, many different sizes of planters and poinsettias etc. I picked up a planter for our front door and a 6.5ft fake tree which is just right for our living room. Better price than I was expecting! For this height, and all pre-lit (with multiple options for the light settings), it was $50. Pretty happy with this as something that we'll be able to enjoy year over year! Set up with very easy as well.

Great customer service. Great remodel store ! Friendly staff and always on top of there game. !read more

Shannon and Jack are great workers!! Helped me find what I was looking for with a smile on their…read morefaces! You don't find customer service like this anymore! Great job to these 2 employees ! Pleasure to do business with this store!

I decided to start shopping Ace because I don't support some of the ideals of the big box stores. I…read morehad to make an emergency trip here moments before closing because we were having toilet trouble. Bo and the other employees were super friendly and helpful. Based on this first impression I feel like my biggest regret will be not making the change sooner!

Still my go to hardware store. Great service. Staff always friendly. If they don't have what I am…read morelooking for they can usually get. This last trip had me looking for some parts for a oil lamp and they had it. I like knowing that all the staff will help out with customers so you are not waiting for one person to help. If no one is checking out the cashier gets on the floor to assist. Always helpful. A go to place in my book.

Very clean store. Yeah, lots of stock is made outside the USA but if you that doesn't bother you,…read morethe odds are you will find it here. Needed a new wheel for my wheelbarrow and they had quite a selection. Tools, power equipment, paint supplies, diagnostic equipment, and more. If you have never been find one close to you and stop in for a look. Should be entertaining at least.

Disappointed by unprofessional and unhelpful staff. 3 staff having conversation, didn't not…read moreacknowledge customers standing on line for over 5 minutes. No personal available on the floor to assist with questions. Wasted trip. I will try Home Depot or Lowe's instead.