I brought in a load of empty soda cans for recycling and didn't realize until I was finished that the hand‑washing sink was completely broken. How are customers supposed to deal with the sticky residue from handling returnables when there's no functioning sink, no paper towels, and not even hand sanitizer available? To make it worse, the sink had some kind of DIY workaround attached to it that didn't work at all. It looked neglected and honestly pretty unacceptable for a store of this size. Very disappointing experience. Do better Kroger. read more

I like this Kroger. It's been redone and refreshed. Everything is clean and well laid out. I haven't had any issues finding the things I need and so far everything has been fresh and good quality. It's a little further from where I'm at but I don't mind driving a few miles more to get a better selection. This location also sells liquor in addition to beer and wine which some of the other local Kroger locations don't. They also have a gas station so you can use those Kroger fuel points to save at the pump. It's a one stop shop for everything I need. read more

I'm in love. With a Kroger. This one. Why? The produce section is neat with good quality. The whole store is logically configured and easy to navigate. This place carries things I haven't seen at my usual Kroger in a long time (e.g., Simple Truth canned lentils). Their in-stock batting average seems far above other area Krogers. Cashiers and baggers seem nicer and there were more open checkout lanes than at other Krogers on similar days and times. Granted, I'm still in the honeymoon phase of my relationship with this Kroger but, as of now, I am smitten. read more

Not bad, they just never have enough lanes open, for some reason they always have two full self checkout lanes closed, when they're busy...

I have been looking for ice cream Private selection Southern butter pecan I have been to two Kroger stores 13 and schoenherr and Warren and the one on Hoover Uber shopping Center I loved it I don't know why you discontinued it or I just can't find it thank you and I have a coupon for it. read more

My husband and I came here to get him a vaccination shot, initial intent. This store has only been newly built the last year and a half. It's quite modern looking from the outside. It was the closest location we were able to find to get it scheduled for this week. Most, if not all other convenience stores with pharmacies and clinics had already run out of Pfizer since i the Oakland county health had run out as well. It was about an hour ordeal for us. They made us stay in place to make sure he and I were both okay to go after 15 minutes, just in case. They take appointments until 8pm. Your second appointment is automatically scheduled after you get a confirmation for your first one for 21 days out for around the same time slot as the first. My husband and I both tried to get an appointment many times over a few days to get this one appointment for him. We went and grabbed some coffee and other items, since we were already here after my 15 minute wait. Unleaded gas is only $2.69 today. Got lucky, they had some folks not show up today and I was able to get my shot in the end. Yeah. I got it into my less dominate arm, since it can be sore for a couple of days. Had to give them my driver's license for ID and my insurance card. They had me fill out a consent form. Diala administered the shots, she's the pharmacist here. Super cool and great bedside manners. She's quick and efficient. I felt the needle go in and felt the pressure of the dose. Felt a bit dizzy and foggy afterwards. It subsided after 7 minutes or so. Glad we waited for the Pfizer dose. I was glad we were both able to get our first dose today and so lucky that a few folks were no shows too. The Pfizer vaccine expires at 8:30pm each night. read more

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God how I wish this Kroger was run as goog as the old one was on 14 mile & Schoenherr. No one available to ask questions of on a Wed at 3:30, and not enough lanes open for all the shoppers. I'll pay more and go to Meijer to stay away from this hot mess of a store. read more

Kroger - Wednesday at 3:30, and every lane open has 10 people. What is this? Meijer?! - Pharmacy Near Me - Warren, Michigan

This Kroger was clean, fully stocked, had a tremendous variety, and offered many items on sale. The staff was pleasant, and we really enjoyed shopping there. The checkout area was a bit congested, but NOT horribly so. I look forward to shopping there again soon! read more

What could improve ? How about bring ing back the smaller sized shopping carts ? Why were they removed? No room to move with a large cart. Easier to handle smaller sized. How about fixing the WiFi at this location. Problems using the app every time I enter this store. On a positive note your employees are top notch. read more

Everything with the store is fine, but i saw a security guard take a picture of a girl while her back was turned in the self checkout. I told some workers and they contacted a manager about it. That's all i know. read more

Their Kroger delivery is superb, don't order from instacart They are lazy & when they shop they can't find anything. Kroger doesn't accept OTC on line but they do in the store & when you call customer service, of course you get a Chinese person reading from a script who has NO clue what OTC is. I think we should boycott all businesses who send customer service over seas.. We are not the the United States of China ANOTHER read more

Bottle return area is a health code violation. The smell is like nothing you've smelled. You should drive here just to smell it. The machines are always full or broken. This time is no different. Called inside 3 times and was hung up on. Walked in the 4th time and called. Asked for assistance. After another 10 minutes, I left and put my returnables back in my truck. Now for shopping. Some days are good, some days are bad. Depending on what day if the week you ship, it could be well stocked or shelves in produce (for example) will be empty. I will shop here. It's my Kroger. But they do let me down on certain areas frequently. Could management maybe learn a sense of ownership? read more

I stopped in for the 5 for $10 Coke six pack bottles. You had to have the Kroger card to purchase for that price. The good thing was no limit and second there was plenty. I purchased 10 because of the price. The beer selection is really good here. The store was clean. I used self scan. Was out very fast. read more

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I really like going to this Kroger. Always clean and the service is excellent.Hate to admit it but I love that you scam.

The store is nice and always clean but I would not recommend the pharmacy. For two months in a row they could not fill my script on time because they didn't have my meds in stock even though they have had my last script for a month. It would not be so bad if they would have called and told me so that I could get my doctor to send it to a pharmacy that could fill it. As a disabled Marine corps veteran in chronic pain over 20 years this is unacceptable. read more

Today I was shopping in Kroger getting a few things and I came to the aisle where it had cereal and they had a digital coupon that you had to use to get the discount I didn't have the app so I downloaded it and I was trying to upload my Current Kroger plus card to the app but it wasn't letting me so there was an employee in the aisle his name was Mike, I'm a pretty tech savvy person but I couldnt figure it out Mike sat there with me and walked me through the steps help me figure it out, took his time out of his day more or less 5 to 10 minutes just to get it figured out for me. I feel Mike went way above and beyond for me today hat off to your sir glad to know there are still great people in this world today other store employees definitely wouldn't have done the same as Mike. Will be returning to this Kroger location for now on! Great job Mike and 13 mile and little Mack Kroger store! read more

I've had more issues with this pharmacy than anything. This is the second time that they did not have my prescription shot I need TOMORROW and no one called and told me. I called to fill the prescription a week ago. Left me at the last minute to run around and figure out how to get this filled. They are not helpful and terrible at answering the phone. My new pharmacy had to call them 3 times with no answer. I had to call and complain to get them to finally answer my new pharmacy. Do not recommend. I will be leaving this pharmacy. read more

When this Kroger location first opened it was great. Not sure Who is managing this location now but it has gone down hill dramatically the building is dirty half the time the bottle return is not operating and the shelves are not fully stocked I realizeThere is a lot of staff shortages but come on the manager hast to take on the responsibility of operating a business that people want to go to. Get it together people!! read more

While I absolutely love the pick up and click list option of Kroger. I am disgusted by their going green attempts. If you use Kroger clicklist, you will NOT get a receipt. You get a normal size piece of paper with their out of stocks but you will not get a receipt. This is Kroger's new corporate policy. Last order was over $200. There were 7 or so out of stocks. I was told I had to go to Kroger's website to see the price I paid it was charged. I ordered 3 meat items and must have been out of stock on a pack of ribeye, but was charged $40 looking on Kroger's site, the only way I can see what I ordered, showed the amount I owed changed from over $200 to $152.89 I called the store to let them know there was an issue and I didn't get the correct items. I went over the info to Emily at the store. She was friendly and helped me. Also let me know Kroger will not offer a receipt any longer. She also told me the price was $25 less than I was charged so $137 is what she saw I was charged. Wow. Kroger corporate, your practices are bogus. It's a receipt. And humans can error. Still waiting for my bank account to reflect the correct amount. I called to talk to the store manager was put on hold twice then I was hung up on. I called Kroger corporate but was strange to talk to a lady with a screaming baby in the background. Guess calls are out sourced...? She couldn't hear me. Was rude and left me on hold for over 10 minutes. What is happening to Kroger?! I also left a message to call or email me about my issues with clicklist. Nothing The employees of Kroger are amazing. Kroger corporate are shooting these poor people in the foot and setting them up for failure. I don't shop at Walmart, meijer or target. But I think I might have to stop shopping at Kroger. Corporate could care less about the customers or employees for that matter. Clicklist says they have constant calls about the complaints of no receipts. It takes more energy and time for them and their customers now they don't get a way to track what they bought or received. Setting the customers and employee up for failure. Nice job Kroger corporate. Always adding more work to your staff. read more

This store is always clean and usually well stocked, the employees working there are always friendly. My only suggestion would be to better train the people doing the bagging. Attention needs to be paid where food that is cold is bagged with other cold food. So often I see where it is not. Also as an Instacart shopper, we are often shopping for more than one customer at a time. I personally always use my green cooler bags for the cold products while shopping, and I want it bagged as cold to go directly back into my cooler bags. I am aware of food temps, and proper storage of foods. To often some cashiers are willing to start ringing the second order, when the first order is not completely bagged yet. This causes the customers not to get all of the items that they paid for. I do praise Kroger for hiring some people that are challenged and trying to earn a living as well! Keep up the good work. I am talking about the store at 14 Mile and Schoenherr Road in Warren! Great Job Folks! read more