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    Kroger Marketplace

    2.9 (54 reviews)
    ModerateGrocery
    Closed 6:00 am - 10:00 pm

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    This is the worst pharmacy ever.  Sick People standing in line, and the pharmacist comes out 4 minutes prior to her lunch break.

    This is the WORST pharmacy EVER! This pharmacist comes out into the line of sick people waiting 4 minutes before her lunch break and tells sick customers they have to come back in 30 minutes? Who does this? I had a prescription called in directly. I received a text from the pharmacy saying the prescription was received. Two days later, nothing. I call, sit on hold for 30 minutes to find out this med is not available at any Kroeger. I had to find another pharmacy and have them call to get the prescription transferred. I will never come here again! Terrible service. Terrible communication.

    Black Friday Deals
    Wilma C.

    Everything you could want in this store!! I almost forgot what I came into the store for! The Sushi Bar was right in front of me. The nice man was forming some new ones at that time. I decided to try one of the packages. They were very good. I ate three of them on my way home. Yum! Who doesn't like bakery good. Tons of decorated cakes and cupcakes ready to go. Ordering is another nice feature. Then, I passed the Hot and Cold buffet. There was a man getting his takeout carton filled by the nice lady behind the counter. Darn! I already had lunch, but plan to come back another day. I wandered around the isles of Thanksgiving needs, Christmas decorations, even saw snow shovels at the end of one isle! This was beginning to be a fun trip. (Still trying to remember what I came in for!) Rounding the corner at the far end of the store were signs that noted Black Friday Sale Items. I found some leggings that were priced right, wore them to be sure of the comfort and fit, and plan to go back for another pair for only $10. Got some socks, too. There were clothing items of all kinds for adults and kids - including slippers! Okay, I grabbed a carton of prepackaged shrimp, too, as I passed along the cold packaged area for meats and seafood. Oh, did I mention - a big case of fresh fish, salmon, and shrimp among many. Leaving the store, I saw lots of potted flowers outside, too. I couldn't believe all that is there. Going back to check out more after the holidays. Thank you Kroger Marketplace, for all you do to serve the surrounding communities!

    Sara D.

    Love this place! It's huge! So many neato items you can't find anywhere else. Friendly employees. Super clean and organized. And like I said. It's HUGE! Oh!!! And $5 sushi on Wednesdays! Woop Woop!

    Tons of ORGANIC Foods! The variety is GREAT!

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    4 months ago

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    6 years ago

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    5 years ago

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    3 years ago

    No excited about the level of customer service, very lacking. Store is always clean & generally well stocked.

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    Can you ever have more than 2 lanes open??? It doesn't matter what time I go or day of the week. Its always like this now

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    12 years ago

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    11 years ago

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    7 years ago

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    5 years ago

    I encountered a lot of customers not wearing masks. I complained to management but he didn't seem to care. He told me just stay 6-feet away.

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    9 years ago

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    5 years ago

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    6 years ago

    They fixed everything I have done several pick-ups since and they have been quick and correct and still courteous as ever

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    12 years ago

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    9 years ago

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    7 years ago

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    6 years ago

    I love Kroger's Marketplace. Walk-in for groceries and pick up I have a great experience and fresh items.

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    8 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Kroger Marketplace

    Review Highlights - Kroger Marketplace

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    Walmart Supercenter

    Walmart Supercenter

    1.4(22 reviews)
    3.6 mi
    $

    I always use the Gallatin Walmart and have had no problem till today. I hate when a company says…read morethat they strive on good customer service and it isn't passed down to the employees who work there. My problem started at the customer service desk I was return an item that I bought on line thru Walmart.com and had to bring it back to the store cause the jacket didn't fit. I encountered the most rudest person in the store. She acted also like she didn't want to be bothered or wanted me to do her job. She said my order was thru a 3rd party company and that I would have to buy a box so they could send it back. That wasn't a problem. She didn't want to help me or tell how to get what I needed to have it ship back She was just hateful. So I told her don't worry about it I will go get my Box myself. Then I ask another employee where I could find a shipping box and she also looked at me like don't bother me and told me where it was located at and ran off without a thanks you or could I show you where it is. Got my box all by myself paid for it and went back to the customer service desk. This time I got a very nice and helpful women who got me my money back on my card and ship my item back in my box and told me thank you and have a Merry Christmas. So to the CEO and store managers of the stores if you preach and say you have great customer service you better may sure everyone understand that and does it. Because ya need to improve in this area or just say ya have no customer services at all and it is a self service store. You need the best people at the customer service desk because that is where the people get a good look at how the company treats their customers. Today Walmart at Gallatin Tn got a F from me for customer service . Will not be back.

    AUTOMOTIVE DEPARTMENT I was terribly disappointed with the…read moreservice of the automotive department, Gallatin Tennessee Walmart. I made an appointment to get one tire replaced. They told me over the phone that they had that tire in stock. I showed up the next day for the appointment. Most of the employees were standing around talking and ignoring the customers that clearly needed to be helped. Finally somebody asked what they could do for me. I inform them I was there for an appointment to get my tire changed. They looked me up in the computer and told me that the tire I was requesting is not available and I would have to drive to Hendersonville to pick up the tire. Mind you, I had a donut on my car and it is not advised to drive very far on a donut. No one seemed to care and they were more interested in talking about management issues. There was one guy who seemed to be more knowledgeable and in charge than everyone else but he seemed fixated on trying to scare everybody with his creepy contacts, multiple piercings and tattoos. I really don't care about that stuff but he was not friendly and he was trying to get a reaction out of everybody. After I got the tire, I then had to wait another hour for it to be put on. After I got home I realized that they put grease all over the hubcap and didn't bother to wipe it off. Nobody apologized for the inconvenience. One employee, her name was Carol was amazing and very helpful. There was also a new girl I can't remember her name but she was wonderful.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Kroger Marketplace - grocery - Updated May 2026

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