I mean just when I had thought it doesn't get worse... Four baggers talking to the manager Lori while they failed to put groceries in the bag? I actually started packing but there were so many of them I couldn't access the bag. So while they had their back towards me and I stared at the manager she finally said something which didn't really get them moving. They weren't talking about anything serious and were laughing. Cashier finished packing and apologized! That should have been the manager after she showed by example! Wow! Summary: Lori needs some retraining if she's the manager. Also, deli was fine but the lady helping had issues with slicer. I don't think she has enough strength. I'm sure there are other areas to put her but it took 11 minutes to get 3/4 of ham sliced. read more

Kroger pharmacy. Waited 20 minutes on line with only two cars ahead of me. This is precisely why I get my prescriptions filled elsewhere. Drive through is supposed to be a convenience. It was not in this case, and has not been in the past, which is why I ONLY go to Kroger when I need my script more immediately. Well, kinda immediately. As long as I don't mind wasting 20-30 minutes in line. If I could give them zero stars, I would. Maybe negative stars. read more

This store is the worst grocery store I've ever been to. Always out of things. Produce is subpar. Employees at the checkouts are great- that's the only good thing I can say. Went there last night at 10:20. They're open until midnight. The entry on the left is closed. Entry on the right, outer doors were ok, but the inner entry door was blocked by a big sign, a sign not relevant to whether or not they were still open. I looked outside, didn't see hours posted- I thought they were open till 11, but it's actually 12. No sign posted to use the exit door for entry. Had to wait for an employee to come out to ask and he said "just go in the exit". Why would someone block the entry door if not to discourage customers from entering?? I saw four other people turn around and leave while I waited. Shady! read more

it is getting harder to find the things you shop for not ordering or stocking products. Raising price. Guy in meat department really rude when ask for help. We spend a lot of money at Kroger's every week time to fine another place to shop. read more

I was shopping this morning and I saw a store manager cussing at a wine vendor. It was appalling the way this manager was speaking to this man. Your store managers should have some level of professionalism. This manager was down right disgusting. I will be switching stores as I do not want to run in to this man again. Not sure what the vendor did to deserve this but cussing and demeaning someone one the floor where people shop is not what I except from Kroger. read more

I'm generally a fan of Kroger's. This one is the closest major grocery to my daughter's place and makes a very convenient spot for general food supply shopping. Located within a major strip plaza on OH48 south of Centerville, it is easy to access with plenty of parking. I like what Kroger has done with their interior arrangements recently. This particular store has received a revamp in that fashion (or perhaps it was built that way if it was a more recent opening...I'm not sure). These improvements enhance the shopping experience as it is much more pleasant than the older style Kroger's. The prices here, at the same time are quite competitive. This is a good, solid choice to do your local shopping. read more

Kroger Marketplace - Storefront for Kroger Centerville - Grocery Near Me - Centerville, Ohio

See all

A new low. I was in at about 8:30 today and there were no lanes open other than self checkout. An employee explained they were on break.. NOTE TO KROGER: I DO NOT WORK FOR YOU! read more

High prices, game playing with sales ads, disgusting bathrooms (even after remodel - can't seem to mop floors), disconnected employees. Please don't let this company take over Albertsons! read more

DONT SHOP HERE bad experience all the way around. Nothing was stocked no one to help me when I had a question probably a bad place to work considering there was a ghost town no workers to be seen read more

This is a newer Kroger Marketplace, replacing an older store, but I wasn't super impressed. For the nicer area this is in, the store should be nicer. I stopped in to get some stuff to bring to clients. I also browsed a little bit as I had some time before my next stop, but wasn't overly impressed with the selection. It was hard to find an employee to help and beyond me several others were waiting and complaining of the same thing. Late morning I could not believe how insane this parking lot was. It was just an accident waiting to happen. Big and new, but thats about all it has going for it. read more

It's understandable that right now is a tough time for a lot of businesses. I'm sure it's hard to find new employees but cmon guys. This place is extremely poorly managed. In-store there are only about 2 maybe 3 cashiers ever working so we decided to try the curbside pickup. There are currently 20 cars in line with only 2 workers. I've been waiting 45 minutes and been asked three times what my name is. The workers seem lost. Extremely inefficient. Get better Kroger. Your Dayton locations need improvements. The only reason I came to this one is because the Austin Landing location is worse. Yes the pandemic has hit you hard but you've really dropped the ball on the customer experience. read more

This store has just about everything you can think of....great for one stop shopping! Good sale prices,too.....important during these times of high inflation. read more

Really poorly managed. Many times I have shopped there and there were NO shopping carts! Shelves are often half empty and the Pharmacy is HORRIBLE! read more

I headed to this location across town because the standard Kroger closer to us did not have all the items that I wanted. The store, with all the extra stuff like clothing, can be a little hard to navigate (and find everything) but I was eventually successful. Overall, not a bad experience except that the checker was a little unfriendly. Maybe because I had my own reusable bags and she was not prepared for that? It's surprising to me that Kroger's in Ohio still use plastic and don't encourage reusable bags. read more

I have been coming here for about a year. It's conveniently located very close to my home. I have never had any issues. They were remodeling a while back and sometimes it was hard to find something, but I always asked an associate and they were eager to help! read more

This store has everything you could want in a grocery store. Not a fan of the attempt to include clothes, etc., though. The only issue I have with Kroger is the corporate decision to not have enough registers open during peak times, like 4-7PM and 9PM when people get off work. Also missing the open 24 hours! Despite those things, it's still the best grocery store around. read more

Great place to shop.... Even had several kinds of foods prepared and/or items ready to go. Produce department made my day, they had really nice looking cabbage & leaf lettuce. Also a variety of avocados, ripe ones, ready to eat 39 cents apiece, large ones, 99 cents each, although not as ripe, could use a few days to ripen. They had smaller ones yet, that would take a while to ripen, in the refrigerator; 1.39 each. I was thrilled. Kroger usually has good variety. They also have 1/2 pound packages, usually three items of meats & cheeses, in a value pack, already sliced and ready to go for sandwiches or snacking. The staff were pleasant and ready to offer advice, help, and/or directions to find better bargains or where a specific item would be. Mostly smiles and good natured folks. Many items packaged for gifting "Mothers Day" recipients, flowers and candies. Also various items of interest as well. They do also have a salad bar; for making your own salad to go, soups and a few other items. They offer Hispanic and Asian foods as well... You can also eat those same items there in a pleasant sitting area, with a cashier in that area to cash you out, so you can relax. This area also shares space with a Starbucks... read more

Kroger Marketplace - Grocery Near Me - Centerville, Ohio

See all

This place has the worst pharmacy I have ever seen. They say your meds are ready, you drive all the way down and tell you it won't be ready until tomorrow. This has happened three times. It is insane how bad these people are at their jobs. read more

Everytime I go there, nothing but employees stocking shelves right in front of me. Can't they do that in off-hours? The Deli is full of rude employees, no one wanting to wait on you. And, when they finally do, they have a very bad attitude. read more

So, based on my experience with Kroger, I believe I am on the precipice of a new, innovative technique to facilitate a full body cleanse! I call it, the buy pre packaged turkey sausage from Kroger cleanse! Worked for me! Bought turkey sausage, cooked it up with fresh veggies and at 4 AM I was on my way to blissful purity! As I woke late that day, it was the only meal consumed. Therefore, I can ascertain that the independent variable of Kroger turkey sausage was the only variable influencing the dependent variable of cleansing to be appropriate. 100% guaranteed or your money back!! read more

I must say I am a fan of the Centerville Kroger Marketplace. It is a very large store (there is a Fred Meyer Jeweler inside - not sure I am going to be buying any jewels while I'm shopping for pasta, maybe if I went to the wine tasting first...but none the less...knock yourself out if you are in the market for some new sparklers while looking for your spaghetti!) It is going through a slight remodel, to add clothes, which I have to say I am confused about. I am not sure what Kroger is trying to accomplish by adding a small clothes section. The clothes I saw this past Sunday, let's say were not my taste. I am guessing they are now trying to compete with Meijer, Walmart or Target, but with one small section, I am not sure what the point is for that matter. They need to focus on what they do best...food, personal care items, wine/beer, pet items, etc. The produce section at this particular Kroger is da bomb! It totally rocks, I love the organic selection it is huge! Whooo hooo! This Kroger has a nice organic selection overall too. The whole store has a much better selection than the Kroger Marketplace here in Lebanon. The associates were very friendly that I encountered. My cashier was very pleasant, and the associate that bagged my groceries was extremely nice - even though it was very busy on Sunday. Thank you!! Overall, the store is great and I will go out of my way 20 minutes to shop here vs. going 5 minutes from my house to shop at the Lebanon Kroger, which is a total wreck. read more

Put on your helmet and elbow pads if you're going to this Kroger on the weekends. It's *constantly* packed with people. I went at 11 on a Sunday morning thinking I'd beat the crowd...yeah, I was wrong. Anyways, aside from the mass of humanity, this store is pretty nice. You can find pretty much anything that's on your grocery list (and, as one reviewer noted, a lot of things that aren't on your grocery list). Oh yeah, there's also a Kroger gas station at this location. Long lines there as well. read more

This Kroger is a disaster. Stay far, far away. Produce department is awful, staffing at deli is horrible, many empty shelves. When I shopped there, I never left with everything I needed. The pharmacy is even worse. read more

Their pharmacy used to be decent but now they just don't care about you at all. Long times, hang ups, telling me it will be until tomorrow because they don't have time to mix the medicine even though I need it today. I think it's time for a new pharmacy. Oh how I still miss Cubs. read more

I have been a loyal customer to Kroger for many years. I know many of the baggers by name etc. The pharmacy is in desperate need of new employees especially pharmacists or managers. My daughter suffers from epilepsy and the last 3 months we have had to beg every time we go into the pharmacy to get her pills filled. We are told they are not ready... come back tomorrow. They are on backorder etc. today I was notified the order was ready to pick up, I go and take my lunch and sit 30 min in the drive thru. I ask why is it always such a hassle to get my daughters prescriptions filled. I am told the pharmacist is counting the medication it should only be a couple more minutes. Ten minutes pass the pharmacist comes and tells me they have no pills to fill for her. Please keep in mind my daughter has to have these pills to avoid seizing and possibly dying. They don't care. Not their problem. After raising hell the pharmacist says she is having bellbrook pharmacy fill them that they have some. I am sitting at bellbrook pharmacy where they were never called to fill them. I called the pharmacist (Indian gentleman) who proceeds to tell me if I don't calm down he is ending the conversation. This is my child's life and they care NOTHING about it! Avoid this place if it is important medicine that your life depends on they don't care!!!!! I won't go back- not even to the store. I must say sugar creek Kroger pharmacy was amazing and so helpful and nice! You have some major problems at this store centerville and it's a huge shame !!!! read more

This location get points for boasting the largest sized Kroger in N America. Seriously, it's just too much. The variety isn't different, just twice as much of the same processed low priced food. Now that We have been bombarded with false advertising about discovering local, I have been checking out different locations in search of local produce. I am is disappointed! They have lost my trust. It's okay to be the low price option in Dayton, just don't promote a false image. It's not becoming. Kroger is a great chain overall, Dayton is fortunate, the stores here are much nicer than even Cincinnati but I just wish they would stop pretending to be something they are not. read more

They must have terrible management because the shelves are never fully stocked. The produce manager doesn't care about how much rotten produce there is. I've called and complained several times and nothing ever improves even though they always assure me it will. This is the worst Kroger I've been to in my life and it is the closest to my house. I despise having to shop multiple locations because this store doesn't have adequate stock in dry goods or produce. read more

Terrible store, terrible management, gross. I witnessed a manager screaming at an employee and calling him names. Never again will I shop here. Shame. If I had to describe in one word I would say Incompetent. Definitely not customer focused, I would advise to just drive down the street to another location, or to Whole Foods. This place is awful. read more

Location will not sell tp or water to delivery or pickup orders. In addition, not only does the Manager refuse to pull items for the pickup orders ahead of time when the trucks come in, but the Manager actually raids the pick up orders that aren't picked up for stuff for in store customers. He actually said he wants all customers to shop in store instead of the drive up or delivery. This wouldn't be too bad if it were not for the fact that 1) We're in the middle of a pandemic and many elderly or immune compromised people are being told to avoid shopping. 2) the lines weren't super long. 3) We weren't ordering our stuff FOUR DAYS ahead of time. read more

I wish I had a 0 star option. I've heard that they are not allowing them to wear protective gloves when handling the food or dealing with customers. In fact, a click list employee was sent home because he refused to remove his gloves. Their reasoning...it's not a good look for the company. Seems to me it would be a great look because they would appear to be taking this virus threat seriously and would want the public to see that they care about their customers as well as their employees. I saw a video message from the President and CEO of Kroger, Rodney McMullen talking about what they are doing to protect their customers and associates during this crisis. Hmmmm....seems that not allowing them to protect themselves as well as their customers is a direct contradiction to this message. Shame on you Kroger. All you care about is the bottom line. read more

i would not give any stars if i was allowed. I am an employee and i hate working here (centerville main street location). Kelly is a terrible FRONT END manager. nobody likes her. she's always grumpy to Employees but puts on a fake face to customers. its fucking ridiculous. half the time when its time for my break she is off to god knows where or i come up to her and ask for my break and she says no, while im 3 hours into my shift. usually she makes me wait like 30 more minutes for a break or she wont even come back to tell you to go on your break. i end up leaving for break on my own, plus the break is late. management sucks, please fire kelly. read more

This review is for the Little Clinic in the store. They are nice, professional and I definitely recommend this place for an acute ailment. Ben the NP and everyone truly are the best. read more

Very nice store with a wide variety of premade food. Unfortunately the lady running the cash register at the cafe closed up for the evening while we were getting our food together. The disappointing thing is she saw us (my better half uses a cane) and I asked if they were still open. She said yes and closed her cash register anyways. She needs a lesson in customer service. read more

The worst possible customer service in the world. Express lane check out girl tells me I need to go to the service desk to get a propane tank refill. I have been getting them at the registers for the 7 years I have been in this state. She sez she wasn't trained and didn't know how to take care of it. Too lazy to ask anyone either. #badkroger #badaleisha read more

The Kroger pharmacy employees are very rude and unprofessional. I wouldn't recommend anyone use this pharmacy unless you know you like being treated like scum. This has happened to me 5 times. I should have changed pharmacies the first time it happened. read more

I absolutely love Kroger. They have reorganized the store and now the layout is very logical

This store is a disaster. They have been attempting to reorganize this store for months now. How do you take a brand new top of the line store and turn it into the worlds largest Krogetto we don't know. It has gone from 5 star when it opened to bottom of the bowl. Dorothy Lane Market and Whole Foods here we come. read more

The store never finishes "re-doing." The aisles are either too narrow or too big, as they were tonight. The bakery was empty of people and supplies. The shelves were quite empty. There is a constant change in product brands. There is too much junk lined up against the walls going toward the bank and the pharmacy. There are few meats that are packaged for a small family. Freshness is something that has been lost at the Centerville store, in addition to friendliness and receptivity. read more

I shop here based on proximity. Put your walking shoes on prior to shopping because you are going to need them just to get to the dairy department. The store is just too, too large. I would give 5 stars to the guys working in frozen foods and anyone who does demos. These are the most helpful employees that I have encountered. Never encountered rudeness from anyone else working here, just seems like these guys really appreciate our business. read more

I used to work for this company for the last 9 years; South Main Street Kroger in centerville, Ohio. I have witnessed first hand the decline in management. The managers used to know everyone's name and talk to them like they were friends when Mr. Eldridge and Mr. Welbalm were in charge. Now the only manager left that knows who anyone is, is Mr. Miller. All the others are in and out of the revolving door and only care about cutting overtime. I recently quit this place (for better employment) and was promised my last vacation week. It has been two weeks now and I haven't received my last paycheck even though I have been repeatedly told that it is coming, and we put it in a "better" way by hr and a co manager. The new store management is completely impersonal and incompetent. I don't know how many times it takes to get my final pay or if I need to go to the union for it. I will get my due pay! read more