Terrible customer service, but I continue to shop there because it's 250 yards away from my house. They refuse to check you out after 8:59pm despite having 2-3 employees working self checkout. They are condescending during self checkout like you went to training and should know better, and act too good to assist customers. I had 3 employees having a personal conversation and they were shocked that I would ask them to help my check out my produce. They also implemented a ridiculous rule that they won't assist with return s after 8pm despite having an employee at customer service, and they need a physical receipt despite having the technology to scam your Kroger card or credit card. Also I'm 40 and look older then 40, and get carded for buying alcohol. read more