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Kroger

2.7 (29 reviews)
ModerateGrocery

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Spoiled Milk sold and given to one year old who got sick. Was purchased on November 26 Caron dated 12/22

I tried to call the store and speak to a manager three times and also the dairy department. Was never connected to anyone. Our son in law purchased this milk for his one year old daughter. He bought it on 11/26. The carton is dated 12/22. She became Sick with fever, diarrhea and vomiting after consuming. They then realized the milk was sour despite being sold with a date of 12/22. I have contacted the company and posted a warning on next door. No ability to speak to anyone at this store. Feel bad that others may be sickened.

These are strawberries purchased 2 days ago. They were refrigerated properly and everything.

I have shopped here regularly for a while, and up until recently I haven't had much of any issues. However, recently, the produce I have been buying has become moldy within a matter of 2-4 days. This is honestly just unacceptable to me. The strawberries in the picture shown were bought 2 days ago. This is only one example; this has happened to roughly 4-5 packs of berries, including strawberries, raspberries, and strawberries, within the past 2-3 weeks.

Taylor farms superfood salad

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6 months ago

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9 months ago

Helpful 1
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4 years ago

Helpful 50
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4 years ago

Helpful 1
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3 years ago

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3 years ago

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2 years ago

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6 years ago

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4 years ago

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6 years ago

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4 years ago

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3 years ago

Would give 0 stars if possible. ALL self check now. The belt kept sending items back. Good luck.

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4 years ago

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8 years ago

Helpful 1
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6 years ago

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4 years ago

Worst customer service of any Kroger in area. They are incredibly unhelpful and lazy.

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11 years ago

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8 years ago

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7 years ago

Their click list is a complete joke. Order at 11am, arrived at 5 after work... waited over a hour

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6 years ago

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8 years ago

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14 years ago

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6 years ago

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15 years ago

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15 years ago

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10 years ago

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8 years ago

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11 years ago

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12 years ago

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The Butcher Block - Boneless Choice Ribeye - all cuts out cuts are able to be customized to your preference!

The Butcher Block

(80 reviews)

$

My experience at The Butcher Block was incomparable to any other butcher shop I have ever visited…read more I wanted to purchase a 320 dry aged Rib-eye with no real knowledge on how to prepare it. For any of you who don't know, that is a very expensive steak!!!! Instead of just letting me buy it and making the profits, EM (the owner) came out to talk to me about how to properly cook the tasty meat. Once I realized I was in over my head, I changed my order to a fantastic Prime cut Rib-eye. Here is when the whole experience turned from great to ARE YOU SERIOUS GREAT!!! EM spoke with me for a coupe minutes on how she prepares her dry aged and after seeing how interested I was in her process she turns to one of her employees and says "Hey, Trim that dry aged Rib-eye up and let him have it on me" I couldn't believe my ears. Talk about a customer experience and a love for what you do. Most butcher shops I have been to expect you to know everything about the meat you are interested in and if you dont, they can be jerks about it. NOT EM!!!! She takes pride in what she does and is willing to have a conversation to help build your knowledge about the process and how to get the best taste out of her products. I Cant Say enough about The Butcher Block!!! If you haven't been, you have to go. Ill be back soon!!!!!

I visited the Carothers Pkwy 05-July-2024: 12:52pm…read more The customer service was slow. The entire staff was too busy to greet me the customer on a timed lunch schedule. It wasn't a welcoming atmosphere. I wanted to like the place but there was a missed opportunity.

Publix Supermarkets

Publix Supermarkets

(21 reviews)

$$

Clean store just as any other Publix out there, however, we came from out of town, specifically for…read morethe pub subs. We ordered them in advance through the online portal, 35 minutes later we show up and they haven't even begun working on them yet. When I asked about how long it would be before they're done because at that point it was 20 minutes PAST the "pickup at" time and we wanted to see how much time we would have to run through the store and get the other things we needed and I was met with a very rude and sassy attitude from one of the ladies working the sub/deli counter. This experience with her attitude to a customer who ordered something 40+ minutes ago that wasn't even being worked on is more than enough for me to literally go out of my way to go to a further away Publix to avoid EVER coming back to this location and having to deal with that woman. She was an older African American woman with braids twisted into a bun on the top of her head. I wish I had gotten her name because I have NEVER experienced such rude behavior from anyone at a Publix before especially considering we are actually associated with the Publix company. Would not recommend just based on the rudeness.

This is my go to deli in the entire city of Franklin. In…read morethe past few months of all the times I've been here the amount of times I am waited on by a younger gentleman, is few. I got JP today and it's night and day difference having a younger person in the deli vs an older more experienced person. The two younger guys are super accommodating, and helpful and kind and service with a smile. It is literally night and day difference of an experience for me when I have the pleasure of being waited in by a younger person in the deli. Thank you JP for making today's experience such a great one. The other great experience I had was several months ago with a young guy that had dirty (the color) blonde hair. Phenomenal!

Kroger - grocery - Updated May 2026

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