I got off work from a night shift and came in in the morning to buy a couple things for breakfast. I went to the self checkout and had to go grab one other thing and while I was gone, the clerk named Joe scanned all of my items for me and had them bagged and ready for me when I got back just fantastic customer service from him. He's always so nice and helpful. read more

I had a mixed experience during my recent visit. I unloaded my basket to be helpful, but when I went to hand it to the cashier, she told me, "It goes way over there," instead of taking it or kindly directing me. It felt dismissive, especially since I could've just left my groceries in the basket and had her unload them instead of doing both. On the positive side, the employee bagging my groceries was very kind and asked how I was doing and if I found everything I needed. I really appreciated that. read more

This store has been going down hill for at least a year now. I havent complained until this latest briliant policy they implemented to insult customers. This store will not take back more than 2 milk bottles for credit for the very milk you buy at this store. They tell you people are stealing milk bottles. This is the low trust policy that this management thinks they need to implement on long time, loyal customers that spend thousands a year at their store. Low trust policies from management, poor service, and inexperienced employees with bad attitudes. That about sums it up here. read more

I'm 90 years old and still shopping on my own. Employees at this store do not help anyone! I asked several people for help and they just looked at me and then walked away without even talking to me. I have been shopping here since this store opened and the management should do better at training their employees. They are pitiful. read more

Saturday 8/10/24 at 12:27pm, Kroger's, cashier Marilyn asked me, in a demanding gruff manner if I was going to "help her bag" my groceries. I finished working my job Friday evening so I told her no. She became angry, blamed my $219 purchase on her "line backing up". Truth is she stopped sacking my purchases & yelled for someone else to come help her. Go to Tom Thumb or make the drive to HEB. They value you as a customer read more

Kroger - Partial receipt of my interaction with Kroger's cashier. - Grocery Near Me - Arlington, Texas

This Kroger is just ok. I don't know if it's location but the Kroger's in North Dallas area are a lot nicer. They have a wider variety of meats, unique vegetables, more choices inbaked goods etc. This Kroger doesn't have many choices, and oftentimes are out of many of the produce. Sure the quality is slightly higher than Wal Mart, and their generic brand stuff is decent, they don't got enough unique choices to make it worth the drive or spending more. read more

This has become my new Kroger ever since I moved to the DFW area, and I come here for my occasional groceries and medication, and it is overall a pretty decent Kroger. It has everything it needs while being conveniently located -- the only thing i will say is that the self check-out kiosks are pretty limited so there is always a long line when I am at this Kroger. Any time I was at a Kroger back in ATL, I would never have to wait to check out, so this is something new but I am learning to adapt to it. Pharmacy folks are super friendly and they're quick. I am overall impressed with the Kroger and am super excited to get my grocery runs here! read more

I love this Kroger. I think it's the nicest grocery store in the area. I recently started using their pharmacy too, which I enjoy -- they're always friendly and speedy. The line moves quickly even when it looks crowded. I think they're definitely faster than Walgreens (maybe they have a bigger staff). This Kroger has a beautiful produce department, freshly made tortillas and other baked goods, a sushi section, a cheese and olive/salad bar... it's not Central Market but it's still very nice to browse. It can get crowded though and sometimes there aren't many cashiers at the register, that's my one complaint! However, I've never had a problem with a cashier and they get you checked out and bagged up quickly. Service is friendly and there are plenty of employees roaming the store if you need help finding something. read more

Don't ever come to this Kroger. Worst customer service ever. They have this gut named Joe that works the self checkout and he has absolutely NO CLUE about what he is doing. When I asked him about by sis he need to swip his card three times to remove one thing from my checkout he said " I don't know". Worst ever. read more

If y'all ever seen the show Superstore, the friendly environment is what it feels like shopping there. Whether it's at 6am or midnight, the workers are always nice and helpful. read more

This is usually the go to Kroger because it is really clean, but they don't really check their products to make sure everything is in good quality nor do they check for expiration dates. Please be careful and check your produce before getting! read more

Kroger - Molded cheese - Grocery Near Me - Arlington, Texas

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Staff: had the worst cashier!! Name tag said Brenda. I don't know what her issue was but I did NOT like the way she handled our groceries!! After ringing up each item she threw them to the side. We bought 2 salmon items on a cedar plank & she literally threw the items across the pile of grocery to the other side. Made a huge loud sound & proclaimed "those things are heavy". As I proceed to just bag my own groceries I pick both up with one hand. They were not heavy. I am tiny person. No way was it that heavy for her to drop like that. Then she flings stuff into a bag & goes "oops I dropped one of your thingy here" Leave your issues & attitude at the door before going to work lady! I'm sure you don't want someone else throwing your food around! Store itself: this is a nice clean Kroger to go to. Usually have everything stocked for anything we need. Love this Kroger, but this one particular worker pissed me off. read more

4/25 9:42 AM - Quick run in for my caffeine fix, and thought I would buy a sandwich to take to work... Store as always is clean and well organized. The problems began when I made it to the deli to find a sandwich. The selection was abysmal, and there was no one there to work the build your own. The two people in the deli meats informed me they don't work that station. After about 5 minutes I had no more to waste, and went to the checkout, where I and another customer waited about 3 minutes at the open register for the cashier to arrive. She then walked away to talked to her colleague before finishing my 4 item order. Not their best showing. read more

Aesthetically, this Kroger is much more pleasing than the one on Fielder. It has that "New Kroger Facelift," it has an al a carte salad bar, and the produce section doesn't feel like an afterthought at this location. However, I think they sacrificed parking lot space and checkout lane space in exchange. The parking lot is atrocious. Small, small spaces, Texas Motor Speedway style driving on the side streets, and carts galore. This is my one star subtraction. I have always had an affinity for this location, but it is out of the way for me. When I first moved to Arlington I stopped here to get a money order for my deposit, and somehow dropped it in the parking lot in the process. I got 2 miles down the road and whipped and nay nay'ed my car back around ASAP. Fortunately, it was just laying there on the ground right by the door. I always associate this Kroger with that, and call it the "Miracle Kroger." Miracles struck twice! I have been searching for FocusAid, a nootropic drink by LifeAid. Before it gained a wide popularity it was all over all of the Kroger's and stocked full. As it gained attention, the shelves sat empty at most. Last night, watching the SNL rerun I pulled up my handy Kroger App (HIGHLY RECOMMEND!!!) and it said that they existed at the Fielder store (my regular location) on aisle 17 and at the Lamar store (Miracle Kroger) on aisle 9. Of course, the Fielder Kroger can be the devil sometimes, and the devil IS INDEED a lie. So a wasted trip. I decided to make my way to Miracle Kroger, and straight to Aisle 9. To my delight, they had 9 of them - coincidence - I think not (and they were BOGO)! I got all of them. So, miracles do happen. If it isn't out of the way, and you are a cautious driver with a compact car, you will love this Kroger where Jesus walks on water, water becomes wine, the sidewalk is paved in blank money orders and Focus Aid flows like wine (which we just established was once water). Enjoy! read more

I am giving the single star for the fuel station. For more than a YEAR, the receipt printers have failed to work properly, after you make a fuel purchase there. I and others ahve complained to Kroger corporate and receive "empty" responses that they will "address the issue." Bad enough you have to waste time waiting at the service "window" to get your receipt, but the other day, NO ONE WAS IN THE BOOTH, so I could not get a receipt. I could only take a photo of the fuel pump display and in case there is a problem, the photo certainly wouldn't "stand up in court." C"mon Kroger, STOP BEING CHEAP and replace the feul pump printers so we can get a receipt after our purchase! read more

Extremely understaffed. On July 28, only one self-check was open, no cashiers with a line out the door. Manager apologized and said there was a mix-up in staffing. I am on a cane or use walker and I was in a lot of pain. The electric carts are not an option because I had one quit in the middle of the store. He assured me curbside had improved and they are better at filling your orders. Decided to give them another try. Placed an order to be picked up Aug 6 at 11am only to be sent a message that my order was cancelled. Eventually reached a live person at customer service that admitted my order was cancelled due to insufficient staffing. I have been a loyal Kroger customer for over 55 years but no more. read more

The grocery staff meat dept & cashiers are great. Customer service staff are friendly & helpful. You can get great deals on meat. Sushi vendor is there during the day & it's delicious & reasonably priced. PHARMACY: You have a better shot at Walmart or the big box places. The pharmacy staff at this location are rude. In contrast to the rest of the store it's surprising. read more

Just left Kroger and seeing 6 to 8 people now wearing masks. Sign asked everyone to wear a mask but no staff enforces it. Since Covid-19 Kroger NEVER cleans their baskets. Most Un- sanitized market. Sprouts, Traders Joes and Central Market do. They also make sure people wear masks. Sad for Kroger!!! read more

Nice Kroger! Shop with your pinky out. This is fancier Kroger. It has sushi, fresh tortillas, bulk items (like Whole Foods), olive bar. The aisles are wide. You can usually find a parking space. You can always find a cart. Items are in stock, except their super sale items may be long gone by Saturday afternoon. The lines at the register are generally short. The few times I've gone and they've been long; they've called employees to help. Great place to shop for groceries. read more

Picked up a few items tonight including a Hostess product. After eating one that didn't taste good I saw on the box it was out of date by 2 weeks. It's been a few weeks since I was there but it was on the way home so I stopped to get bread . Given what happened last time ( review above) I checked the date and two of the bread items were out of date. This bread route man is terrible and so is Kroger's no refund , all you can do is replace the item with the exact item. I don't want that company product but I'm stuck with it . At least this time I wasn't home when I found out the date. read more

So, apparently this is some sort of chain or something. Or so they say. It must be small time, because I can't recall seeing one in the past. I just figured it for a local Arlington thing--like that burger joint with the big yellow arches that seems to be popular here. In any case, this is my grocery store of choice in the North Arlington area. The Tom Thumb on Fielder is tiny. The one on Collins has giant, clean aisles and seems classy--but they seem low on selection. Plus, I feel like everyone is staring at me ever since that time I went there to purchase deodorant, beer, and prophylactics and nothing else that one time.... And there is Whole Foods--did you know their owner is a giant Republican? It makes their whole vibe seem a bit phony. And explains why they charge more for the exact same organic banana that I can get at Kroger. This place has always been nice, but they really took it up a level a few years ago when they did a remodel and added fake hardwood floors in the organic section, a sushi chef, fancy prepared food that's on par with Whole Foods/Central market, and a massive cheese station. Not to mention an olive bar and a larger selection of imported wine and beer. And, as if that's not enough, at least 80% of the time I'm pleased with the clientele and the people working there. The butcher has been there forever and seems friendly and knowledgeable. And there's a minimum of riffraff in there shopping. Personally, I don't like to shop around people who are loud or poorly dressed. I prefer the rich housewives and young people who look like they have jobs that I usually see here. read more

Let's just say that I'd rather drive here than go all the way to East Chase to get to Walmart. It's not nearly as crowded, and it's actually nearby. The prices are just as great, and there are a lot of associates just walking around working, but helping people out too. I work retail, so I usually dont go and ask for help because I can pretty much figure out where stuff is on my own, but it's good to see associates around the store, even if they're stocking shelves. The girl at the self checkout was very nice, and even showed a lady how to work the machine, since it was her first time. No parking issues, and it was a weeknight. I couldnt find ramen! However, it was a last minute thought and I didnt really go searching either, :] read more

This Kroger store is always busy and crowded people in DFW love Kroger. I like Kroger also the stores are big clean plenty of items to buy. The fresh produce is always plentiful and fresh looking. The shelves are always full not needing to be restocked. The meat department has good choices and they have good sales on meat. The bakery has very good cakes. The wine selections are also great. People complain about Wal-Mart being busy will Kroger is just as busy. The prices are better at Wal-Mart. But Kroger has more unique foods hard to find items. Service is good no complaints. They seem to have plenty of cashiers so the wait is not too long. read more

Easily the best grocery store in North Arlington. Tom Thumb a few doors down is over priced and under stocked compared to this kick ass Kroger Signature. GREAT seafood selection and butcher. Amazing produce, all fresh and turned frequently. Also you can find stuff here that I doubt even Whole Foods has. Prices are amazing considering the quality and variety you get. You pay regular Kroger prices for Tom Thumb/Whole Foods quality. I dig this joint and drive past a regular Kroger and a Tom Thumb to get here. read more

Kroger - Grocery Near Me - Arlington, Texas

This is really just on the gas station part of Kroger. The older man that works in the booth is rude, obnoxious, cranky old man, that needs to find another job that doesn't have to deal with the public. Maybe envelope stuffing from home. "If they offer that job anymore" I went to get fuel the other day and I wanted just a small amount of gas for my gas can, so I opened the container at the window and put my $4 in there and said I need $4 on pump 3 then I walked away. The employee started yelling at me because I didn't put the money in the tray, so I turned around and walked back asking him what his problem was? The employee stated again to put the money in the tray, I lifted the opening again and did not see a tray so I said what tray are you talking about, he kept saying the tray the tray. I'm like what tray then he looked in the slot and didn't see a tray and walked away, I stood there and was like excuse me just turn the damn pump on, he came back and threw the tray in the slot and the money went flying out the door if the s read more

This Kroger is Soooo busy all the time! Has mostly everything I need and it's convenient!

Please be warned, a few weeks ago I purchased a 2 pack of ribeye steaks from here, now I've been seriously ill ever since. I've had many bouts of food poisoning throughout my life, but I've never had one lasting for weeks, and I hope I can just survive bc it has only gotten worse. Eat Kroger's meat at your own risk, god only knows what these things were contaminated with read more

This is the best Kroger in North Arlington! Produce ALWAYS fresh. And they have the most helpful staff ever. I shop here almost twice a week, the store is always clean. The meat department always has the best meat to offer and the clerks who work in that department are very knowledgable. I can say the same about the other departments also. I also see the mangers on the floor helping the customers and the employees. So that's a good thing. The gas station outside comes in handy. Nothing like 3 cents off per gallon. read more

Kroger - Grocery Near Me - Arlington, Texas

This used to be my go to place for groceries and produce, but lately it has been lacking. Produce goes bad VERY fast, if it isn't bad when you get home with it. The staff here acts like they don't want to be there and will ignore you. The deli is absolutely pathetic in customer service. I've actually had them tell me they couldn't give me what I wanted because they would have to open a new package. The stocking is horrible, with many open spaces. Overall, I can go to Walmart or Whole foods and get better food/service. read more

You have to start putting your cooking times on the Rotisserie Chickens--this is unacceptable that it is not labeled, especially when you even have a space on every chicken to be labeled. Food that hasnt been handled properly can make people sick, as well as noooobody has time or money to spend almost $10 on a chicken for dinner that is old and has been sitting there for HOURS ON END. This is laziness. Pure laziness, and there is zero excuse for it. All it takes is a Sharpie and a few extra minutes to label the time on your chicken. I trusted the woman behind the counter when she said she just put them out, and now I cannot eat it as it is rock hard dry. Getting my money back is beside the point--yall have to do better. You are screwing over your customers with just pure laziness. read more

This Kroger is usually my go to. However lately the produce has been awful. I but avocados every week and every batch of 6 was bad. My peach was molded the next day, and they sold me spoiled ground turkey meat. Very disappointing read more

Kroger - Bad avocados - Grocery Near Me - Arlington, Texas

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I have tried over and over again to stop Instacart from bringing substitutes from Kroger. I type in "DO NOT SUBSTITUTE" after each item to help prevent this. Today they actually brought 5 bananas when I ordered 2. They brought a larger can of green beans than I ordered. They brought a different kind of pork chops than the one I ordered. I should not have to pay for items I do not order; in fact, I wonder if Kroger bringing substitutes when the customer does not want them could be illegal. Frankly, Walmart does a much better job and has a much more navigable online system. So does Amazon Fresh. read more

Halley and the guy bagging for her were visibly peeved off when we pulled up with our cart. They rang me up for 3 items and never bagged them/put them in my cart. When I called back up there to ask if my receipt would allow me to get the items at a later date, whoever answered was incredibly short and rude with me. Ghetto, just go to target. read more

Very disappointed in the Deli. They recently changed the hours to open the deli from 8am to 9am. I was not aware of the change and no signs were posted. I go to the deli to get fresh deli meat once or twice a week. This morning I went and although there were two ladies their working since it was 8am they would not help me. I left very upset and frustrated. I drove to another Kroger store in Euless thinking maybe they open the deli at 8am. The Euless store did have several signs up stating they open the deli at 9am but an employee saw me their looking at the deli meat at 8:27am and with a smile asked how she may help me. Gave me the pound and a half of sliced deli meat I wanted and was happy to help even though it was not 9am. Thank you Euless Kroger for the great customer service. read more

it says they accept apple pay on google maps and the yelp app but they do not. I waited in line just to have to leave because they do not accept apple pay . read more

everything is rotten do not come here unless you want to become physically ill from their rotting produce and meat and dxp

Have shopped here since it opened. Something is going on with management. There are some really great employees but in the past year they have hired some very rude ones. Have complained to mgmt but the bad ones are still there. They no longer make tortillas (which were the best). They no longer have a "real" butcher shop. Almost everything comes pre-packed from corporate. Constantly rearranging the floor space so customers are constantly having to re-learn where items are shelved. We now consider this to be just a large convenience store. Looking for a new grocery. read more

For the folks that always rag on Wal-Mart for being so crowded and no place to park. Have you ever been to this Kroger? The store is fine and has anything and everything you will ever need. The service is just as good but the parking and checkout. This place is NUTS. read more

My favorite Kroger store! It's a little out of the way from where I work and go to school, but I love going here because they have sushi. Actually that's probably the only reason. It's a huge place and very clean. But I went to buy a cake one time, and the bakers weren't very friendly. I was scanning the cakes and asked if they had ice cream cake. "It should be out there," was the curt reply. They also have a gas station, but most of the time you kind of have to wait in line to pour gas. From my experience, the self checkout lines were always quicker than having to wait in line for a cashier. read more

Love this Kroger! We've lived in Arlington for a few years now and many of the grocery stores don't have that good of produce, older or Tom Thumb which is a little more expensive! Kroger has always been my go to store and my favorite! It's nice to have a good one close to home read more