I'm not here to be judged, but the "hot light" was on and we had to stop! I mean, who doesn't stop for the hot light? Anywho... Once we got the got box in the car, I knew I'd been had! They were warm, not hot. I can forget the calories and the grease for HOT doughnuts, not warm. Yes, I ate 2 (warm does count for something) but I'm not happy about it! I like my doughnuts hot, with very translucent glaze! Dear Krispy Kreme, If the doughnuts are not HOT, turn the sign off! It's false advertising and misleading to your "hot light" followers! (The patrons like me that don't stop unless they see the hot light.) Sincerely, The 400 Calories I hoovered down in 60 seconds flat on WARM doughnuts. read more

Service is non existent, donuts are cold, dry, and getting stale. I got there at 7:00 in the morning so what does that tell you. They aren't making fresh donuts. The building was hot and not clean. Stay away! read more

We only get KK donuts twice a year during the 4th of July and Christmas when we visit family. We can't get them in my location and I love them so I always look forward to getting some. But the last 3 times we've been there they never have donuts. NO DONUTS at the donut shop! We have been at different times including morning hours when they should be fully stocked, hot and ready. The staff is rude. We have ended up going to one in Louisiana. read more

Nasty stale donuts. Service was poor as well. I will not ever go back. Hot light was on but really doesn't matter the donuts I received were not cooked today. They were very small like batter didn't ris and glaze was minimal. Wish I could have posted zero stars. read more

Stopped here passing through town on the way to Tx during the big freeze this year! What is better than Krispy Kreme, you ask?!?!? MINI KRISPY KREME DONUTS!!!! OH MY GOSH!!!! The CUTEST....and just as YUMMY! read more

Krispy Kreme - a box of assorted donuts - Donuts Near Me - Ridgeland, Mississippi

How do I give 0 stars!! This business ,if it was well managed could be very good ! Only one close by .. but they are so Rude! They act like there doing us a favor! Always out of everything and debit card machine is down. Instead of posting sign they let us set in line for 10 min only to tell us we're only taking exact cash .. wow !! And advertising the Christmas pack ! I leave , get cash , come back then to say o we're out of the Christmas ones . Try again tomorrow!!! Wooowwwww read more

If I could give it zero stars, I would. They don't have fresh donuts every time I go. I tried one more time, and it was the same. It's nasty, the donuts are cold and old, and the people are not nice. read more

SLOW AF... hot light comes on donuts are cold. Everyone there has an attitude. You order half and half donuts, everyone knows that you want half plain and half chocolate, tell me why they trying to give all plain? And what's the with donuts being all mini size? If Columbus MS wasn't so far away I'd only get my donuts from there. But Jackson has made me hate getting Krispy Kream. read more

According to internet, they were open when i arrived around 7:45am. Lights off, Open sign off, no sign of life. Took a chance and pulled up to the drive thru. Rude attendant, difficult to understand, clearly didn't care about making sales. I left. Truly the worst Krispy Kreme on Earth. They really should just close the location to try to save the company reputation. read more

Should have read the reviews and just stayed away. VERY RUDE staff and then they get mad that THEY gave you the wrong drink . Then didn't put anything in the drink or on the side that was asked for. I'll NEVER be back here. Host name: Brittany. read more

After many attempts I will say that after traveling all of the country, this has to be the worst Krispy Kreme location in the country. Customer Service needs to be overhauled. Throughout the summer they were letting limited people in the building, face mask on. Now the entire inside is closer. The drive thru is wrapped around the corner. They are routinely always out of half of the donuts. No one can ever give the customer an estimated time of when the hot light will come on. So if you plan to visit this location do not try to go inside, drive thru only and be prepared to hear all of the donuts that they are currently out of unless you're get really lucky. read more

Terrible service through the drive through. No hot donuts the last 3 times I have been there. Today the donuts looked like something you buy at the IGA. Declined to the point that it should close down. read more

When the light is on you must stop! Not the friendliest staff but the donuts are amazing! Can't attest for times when the sign isn't in but once the red hot sign is lit it's time to order! read more

Krispy Kreme - When you see this sign you must stop - Donuts Near Me - Ridgeland, Mississippi

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This evening was terrible. All my children wanted some glaze donuts and wow what do you know they were out. So I got chocolate covered instead a dozen, $14 and some change in the correct me if I had correct change I said no I don't. She handed me a 5 dollar bill back. That shits not rite give me six back, why can't they short change there self rather than the customer? read more

This could possibly be the worst Krispy Kreme in the world. Every visit sucks. The last two visits (about six months apart) they had no glazed donuts. Not hot, not cold. None. They also didn't have coffee. The donut place didn't have donuts or coffee. One visit was am and one was pm. You're wasting your time stopping if you want donuts. Light or no light, just keep driving. read more

Dirty facilities. Needs a major face lift. American flag is damaged out front. Doughnuts are fine.

I walked into this location as I sometimes do. The three employees ignore me. I politely asked for help, but they just stared at me. No other customers were there. It was about 10 - 10:30 a.m. on a weekday before Halloween. read more

The best doughnuts ever!!! My favorite is the original glazed dozen (never get them when cold). The customer service is amazing and I'm alway in and out very quick service. read more

horrible. my donuts were FREEZING and the coffee is horrible. don't go unless the HOT LIGHT is on and make sure they're actually hot.

Don't expect glazed donuts on any Friday. I guess their machine has a time to break. It is always down when a little extra work is involved to make the donuts all chocolate or green. read more

If I could give this place zero stars I would, because that is exactly what I got. At 630 am on a Sunday morning and there are no glazed donuts in store, that's on heard of. The owners of this store should really check into this. I'm sure they're losing lots of customers because of their staff. read more

Went through the drive thru this morning, i wanted to get a coffee drink. There was no menu up and i didn't have time to go in . It being my first time attempting to patronize them, that was a real bummer. read more

this place is the bottom of the barrel!!!every donut i have ever had (mix n match ) have been rock hard. they were so stale and nasty! i got custard filled and the custard was stringy!!!! Pillow donuts in flowood are 100% better than this place any day of the week!! I will waste anymore of my $$ at this location! read more

Horrible. Rude servers. Always out of donuts. Rude servers. Always in disarray. Rude servers. Restaurant in disrepair. Rude servers. Did I say rude servers and always out of donuts?? read more

Didn't have half of the stuff on the menu. Part of my order was wrong when I got my donuts too.

So, on Sept. 28, 2018, I journey to this Krispy Kreme to get a dozen of the regular galzed doughnuts, the one this company is built on. I arrive at 0617 hours in the drive thru and was highly disappointed and dissatisfied with the custormer service. The store did not have any regular glazed doughnuts to serve at 0617 hours. No reason was given no apology for the inconvience of my short tour out of town to get to this location and to be disappointed. So i log on to do a review and I see that this is an ongoing issue at this location. Sad is all. read more

Not a big variety of donuts. No apple filled, no strawberry filled, no powdered donuts. Could have gone to Walmart and gotten same thing.

Love their original glazed donut. It just melts in your mouth. I can eat two dozen of these donuts in one sitting. I don't really care for their other donuts though. They also stop going away one free glazed when the light is on "hot" read more

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THE HOT LIGHT WAS ON!!! Real Krispy Kreme fans know that the hot light matters. None of the tables were clean, but oh well. I'm just trying to get them and go. The extra star was earned because the girl was giving out sample doughnuts. I've never seen it before or knew they do it. Doughnut generosity is worth an extra star. I never try anything except hot glazed, so my perspective is limited. Krispy Kreme doughnuts are a love it or hate it thing. I love them. They melt in your mouth when fresh. The missing stars are moreso related to the cleanliness, efficiency in comparison to other locations encountered nationwide. read more

All my life I've been taught don't go unless the "HotNow" sign is lit lol. However I have visited when the sign wasn't lit and I can 2nd that they weren't as good. I pick pillow donuts over Krispy Kreme, but due to the odd hours of Pillow Donuts I most times settle for Krispy. Krispy Kremes are very affordable as well. read more

Horrible customer service. Three employees standing by the display and no one helping customers. Donuts in the display and none of them were labeled correctly. None of the specialty donuts available. Workers had horrible attitudes. Find a different bakery unless you like to be treated like a nuisance. read more

This place has totally went down. The staff and Management is terrible! They're very rude to customers, the light be off when it suppose to be on, they don't apologize for there mistakes, they lie about the donuts being hot/warm. How can a donuts be warm if the hot light off & the machine is off that cooks them. I got off work one day tired and was planning to come get an good hot donut. I placed my order & ask was the donuts hot & was told yes they warm. I drove off & got down the road, bite a donut that was cold as they come out Walmart off the shelf.. Went back for refund and the staff was totally not concern & rude. Management came gave refund & was totally the same way.. Nobody apologize but they was joking and talking about it.. While I was telling them my issue & why I wanted the refund the staff close the window and my face while I was talking. I reported her to management but she acted like she didn't care what I was saying.. I use to work here years ago & the place was nothing like this.. A lot has change over the years with the staff.. IT'S TERRIBLE! I wish they would build another one somewhere else. They also need to replace the staff that works here at night.. read more

They are running a sale 5.99 for glaze but when I show up at 7am no hot donuts to speak of. This place needs new management I think. Second time this has happened in 2 weeks. Poor service, no sense of urgency. read more

Don't bother stopping here if you want good donuts or service. Keep driving. Full price for 4 hour old product. Don't expect a thank you either. read more

This used to be my favorite treat. But now the service is terrible. Server was too busy chatting with friends(behind us in line) to remember our drinks. Husband stood there waiting while three other patrons were served until he could get her attention. Donuts were dry and stale. Highly disappointed. read more

go when the sign flashes "hot fresh now" (or something along those lines). still cannot make it through a whole one unless i am absolutely starving. read more

Just left Krispy Kreme at 10:52 in the morning and they had no glazed donuts in the store and the person working the counter said it would be a 2 hour wait until they had any for sale. The girl working the counter was rude to my husband as well. Such a pity that this is one of the only Krispy Kreme locations in the Jackson area because it's so poorly run. read more

KK on County Line Rd, Jackson, MS: The plain glazed hot donuts are good. The stuffed ones are a joke, as there is only a very tiny dab of goo inside. I know where to get really well stuffed donuts and better service. My assortment contained 2 stale donuts that were supposedly the day's special !! read more