When you first walk in you'd think that it was just an everyday donut shop. I almost decided not to…read moreget a donut, because, it looked like Krispy Kreme donut. But, it was far from it! We got an Apple fritter and a maple donut. They were both fluffy, light, and airy on the inside, with a crunchy crispy outside. The apple fritter was more like a bear claw with filling in the center. It tasted like a fluffy apple pie. Absolutely delicious! The maple donut had deep caramel notes with a nutty sweet maple glaze. It was incredibly delicious! They were efficient and fast! So, be ready to order a tasty treat!

So maybe it was just a bad day because the rest of the reviews look okay but GOODNESS IT WAS…read moreTERRIBLE, greasy, unwelcoming, cleaned out! I LOVE Shipleys and we do not have one where we live so I was so excited to come and get a kolache and glazed donut. Granted it was 10am on a Sunday so a little late to be grabbing donuts (I didn't expect hot ones for sure) but they aren't suppose to close until 12 and you would have thought we walked in 1 minute before closing. The staff was extremely unhappy to be there and seemed annoyed with us even coming in, I even wanted a coffee and decided against it because I didn't want to get the feeling of inconveniencing them further... the chairs were all up on tables where you couldn't even sit down and they were out of almost everything (which again, later in the AM I would expect somewhat but past that the Do-Nuts looked and tasted gross. I have NEVER not finished a Shipley donut and I threw it away, unfinished. So not the way Shipley donuts normally are. They were dense, overcooked, greasy smelling and tasting. So disappointed.

The Donut Shop & Bakery is a small restaurant that offersa no-frills ambiance, but the true stars…read morehere are the insanely friendly service and even more importantly, the food. The restaurant was busy when I got there on an early Wednesday morning, but i got my donuts and was on my way in no time flat. The glazed donuts were amazing as were the kolaches. I will definitely return and will definitely recommend here.

The baked goods are wonderful. Fresh and sweet. Skip the coffee. Service was fast and friendly…read more Small dining area inside.

Delicious breakfast and lunch food and quick, friendly service. I usually use the drive-through…read morewindow, but eating inside is also nice. I highly recommend this restaurant.

The breakfast is really good. The donuts are great. We will go back for biscuits and gravy.read more

Friendly people, fast service and great tasting donuts. Everything you want in a donut shop.read more

First of all the people are always friendly and they can handle a line swiftly. Secondly, you can…read morecount on a good fresh perfectly cooked glazed donut. Every Time! It's been years since I've been here but nothing has changed about that donut. I'm eating healthier but an occasional one won't hurt. If you want a good donut with friendly folks in a cozy environment, then this is for you when in Madison.

We got two breakfast plates and coffee. The full breakfast plate was just okay. Not much flavor and…read morethe eggs were underwhelming. The 2-2-2 was better than the full breakfast plate. The bacon was crispy, eggs over medium were good, and the pancakes were just okay. The server forgot our coffees and I had to go up and asked for them. They only had Mrs Butterworth syrup but I prefer a sugar free syrup. The atmosphere is fair. The restaurant seems older and worn. We didn't try any donuts. They looked good but not a big selection. They did have decaffeinated coffee which we appreciated!

Very slow service. But the food was good. Atmosphere is just a typical cafe. The tables needed to…read morebe wiped down. Windows need cleaning. Friendly service .Restroom needs some attention. Try the cheese cake donut and you'll be back.

We only get KK donuts twice a year during the 4th of July and Christmas when we visit family. We…read morecan't get them in my location and I love them so I always look forward to getting some. But the last 3 times we've been there they never have donuts. NO DONUTS at the donut shop! We have been at different times including morning hours when they should be fully stocked, hot and ready. The staff is rude. We have ended up going to one in Louisiana.

Nasty stale donuts. Service was poor as well. I will not ever go back. Hot light was on but…read morereally doesn't matter the donuts I received were not cooked today. They were very small like batter didn't ris and glaze was minimal. Wish I could have posted zero stars.

I can't believe I been missing out and never knew there was a black owned donut shop in Jackson. I…read morefinally tried it out and I'm so glad I did. This location is only doing drive-thru right now and unfortunately only had original glazed donuts and apple fritters available for purchase, but that's all I needed to discover how delicious it was. Now the donuts were good but it was that apple fritter that sent me over the edge! The crunchy, soft sweetness was EVERYTHING!! I can't wait to go back and try much more from the menu when it's available.

Ok, so the store is very basic. You're not going to eat-in, but as soon as you walk in you can…read moresmell that donuts were made there. So they are fresh. You're also not going to get fancy designed or filled or flavored donuts here. But these were the softest yeast donuts with generous icing and glaze. My whole family tried them and said they were better than Shipley's and Krispy Kreme, and in my opinion they are definitely better than basic glazed at New York's Dough and Doughnut Plant.

When I was a kid, Jackson had a doughnut shop in West Jackson names Harlow's. Those were the BEST…read moredoughnut ever. Then they closed and Dunkin Donuts and Krispy Kreme became the rage. Fast forward to 2016 and I come home from Chicago for a visit. I'm told Monroe's is the best doughnut shop in the city. I've had doughnuts all over America and Monroe's is just the best, period. The doughnuts are always fresh. And while they may not have fancy toppings, you simply get some blooming good stuff. Loved the eclair. Loved the cinnamon rolls. Loved the twisters. Loved the bear claws with apples in them. I'm a fan.

Well just shows how busted jackson is. Wanted to surprise coworkers with doughnuts and went out…read moreof my way to find this place bc there is no place to get doughnuts in Jackson without driving out of your way into the suburbs. Can't even find the place so I Call the number and the dude who answers sounds like I just woke him up and says "man I don't know what they doin ova there". I said "what? I'm just looking for your place. I see a Wendy's. where is your business in relation to that?" He says "it's a house behind wendys". And hangs up. I walk over to What looks like a Crackhouse and can't even open the safety door to knock on the door- Bars on everything too. I should have gotten out of there instantly, but called him back and I get the same attitude and said "nobody is here and I can't even get to the door to knock on it" He says "lemme call over there" and hangs up. Needless to say I got the hell out of there and arrived to work late and empty handed. Bottom Line: Do NOT waste your time or your gas money going to this dump! Guess I'll just have to leave an hour early next time to go to a suburb doughnut shop in Jackson as there are no options that wanna set up shop in this unsafe town.