Bill Humm is responsive to calls, kind, polite, and clean. Every time he's serviced our furnace, we've been happy with his work. He is timely, barring any prior emergencies from other customers. Speaking of emergencies, he is good about following up on our emergency heating call! I am a woman and feel safe with him in my house.
I want to say that we've had other HVAC repair persons come to do servicing of our furnace over the years and we've found trash left behind. Some have left here with some of the servicing tasks not done even though saying it's been done. Not ok!
Bottom line: my husband and I will continue to have Bill Humm of Kretzer's's heating come back! read more