Absolutely best service & most knowledgeable people around I…read moreneeded a stackable washer/dryer asap & they took care of fitting me in within a couple of days So appreciative!

In short: the customer service here STINKS! I took my Toro weed trimmer (aka weed whacker) in to…read moreBerger because it stopped working a year after I purchased it from them. The salesperson I talked to wouldn't even look at it, or even ask another associate to look at it, and told me that I should find a Toro store to have it fixed. When I mentioned that I bought it there and that I was told to bring any item I had a problem with back to the store, the associate just shrugged his shoulders as if to say "so what." Later that day, I spoke to the store manager, Paul, who said that I could bring the weed trimmer in the following week and he'd be happy to exchange it for a new one. Paul even told me that the associate I talked to did not follow store policy and that's not how handle those situations are supposed to be handled at the store. When I went back to the store on the pre-arranged day, Paul brought out the owner of the store, Chris, who told me that I do have to take it to a Toro store and that he wouldn't exchange it as I was promised by the store manager. Why would I buy a product from Berger if they are just going to wash their hands of it when it malfunctions? If I buy a car from a dealership, that dealership deals with the problem car and tries to help the customer with the vehicle. I have bought a lot of stuff from Berger because I wanted to buy local. Now I'm going to tell everyone I know about this and urge them to go to Home Depot.

The staff is knowledgeable and helpful. Prices are higher than those of big chains, which is…read moreexpected. The issue is with the owner, Gregg Goldberg. On multiple visits, he stepped in and interrupted conversations I was having with staff, often in a dismissive and unhelpful way. It disrupted the interaction and made the experience unnecessarily uncomfortable. For example, I was asking about a hex key for my fridge handle. A staff member was explaining that the connection was worn out, and I was clarifying whether I could still get a key that fits the socket. At that point, Mr. Goldberg stepped in and said, "we're not doing repairs," which wasn't what I was asking. Similar interruptions have happened 2-3 times, so it doesn't feel like a one-off.

I'm just visiting and was quite unprepared for the amount of snow that was dumped on Tarrytown. I…read moredidn't want to drive far but found the most helpful hardware store right in downtown Tarrytown, Goldberg Hardware. I was able to park right in front of the store. Kudos to the Department of Public Works for EXCELLENT snow removal on the side streets -- enabling parking. I called the day before to make sure I could pick up all the things that I would need to bring back home. I live in Maryland and we were hit with 6 inches of snow with a 4 inch layer of ICE on top. I will need to break the ice before I can clean my parking spot and front walk way. The guys at Goldbergs gave me advice on what i might need. As I browsed the store, I found extra gloves and that weird adapter that I've been looking everywhere for. Sorry -- Amazon, I would rather buy local! They even helped me get my things to the car. If you are local to Tarrytown --- check out Goldbergs Hardware. I could have spent 2 hours looking around Home Depot and not finding what I need --- instead I was in and out in 11 minutes and couldn't be happier. KUDOS... reasonable prices, good quality and they are more than willing to give you advice and help. You know it's reasonable when the guy in front of you is a contractor.

The most good paint in the best small place, with some handy hardware and expert friendly crew…read more I've been coming here as a first choice since the old paint store on McLean near Broadway closed. Stelios, the manager is a Greek god (sorry gals, spoken-for). Each guy behind the counter is experienced and happy to help. Recently, Nick, helped me carefully match two tough paint colors and as a retired video producer who mixed 6 million colors in my time, Nick has a future Hollywood film tweaking. Go Nick!

Came here today buy new paint for my house the staff was very friendly helped me with what I needed…read moreand very reasonable

This lumber yard has been in business for generations. They have a great crew working the counter…read more They are knowledgeable and helpful

Torre Lumber is my go-to store whenever I'm working on a new construction project. They carry…read morestones, lumber, cement, and will even recommend a contractor. With prices that are comparable to other stores, I gladly come here for the personalized service. Even though they don't always have everthing in stock, they can always order it for you.

Unlike the big chain hardware store with a wide range of anything related to the home, this place…read moreis more focused on tools and hardware. It's not a huge location, but if you are looking for screws, tools and related items is a good place to go. There's a free parking lot that usually has open spots. The staff is friendly and helpful. Only downside is that there's not a huge selection of stuff onsite so sometimes I'm hesitant to go here if I'm not exactly sure of what I need and want more options to browse around.

Service sucks, I just went in there the only person in the store besides the 2 cashiers that were…read morethere when I went in looked around found what I was looking for went by the register to find no one there, I waited and waited no one came to check me out I left the merchandise that i was going to buy and walked out. And then business owners complain that there is no business and all this is from having incompetent people working for them. And by the way they raised their prices as well.

I was in need of a new top lock, and Tyrone saved the day. He not only installed a top lock, but…read morealso replaced my bottom lock. His service was affordable, reliable, and timely. The store is closed on Sundays and he goes out on service calls as needed, but he always picks up the phone, and his work is worth the wait.

They are always friendly and knowledgeable. I love coming here and supporting a local business is…read morealways a plus!

It's the end of the summer and we wanted to selected a particular kind of planter. Michael T. was…read moreextremely helpful and provided some needed advice as well. There is a wealth of plants and planters, and fountains, to consider. We will return because we received kindness and assistance. Thank you, Michael!

Fantastic place. Just large enough to carry all of what I need for my vegetable garden without…read morebreaking my back in walking in circles. Very organized stocked with healthy plants and extremely knowledgeable and helpful staff to help you. Started my garden last year and with their help and direction it was a great season eating packed salads almost every night straight from our garden. Looking forward to having the same this year.

This store is an extraordinary experience. Not just paint. It is a fully stocked, old-fashioned…read morehardware store. They have everything, and serve their customers with utmost care, efficiency and personal attention. Under the same family ownership for over 100 yers. The current family member regularly gives back to the community each year with a display of holiday lights all over his nearby house. Written up in the NY Times. Everyone enjoying this largess should patronize the nearby store in respect. I recommend Harrison Paint without hesitation--for paint and all hardware supplies.