My Husband and I went here today and got an awesome deal we got 2 smoks with all the cartridges and oils and got a grab bag and won a lot of other big bottles of oil and a kaos vape as well we were exited. Thank you to the young lady working she was so knowledgeable and nice we really enjoyed her spirit. read more

Krazy Ape Vapor - One of The cool new vapes I got from y'all it works so good. Thank you - Vape Shops Near Me - Spring, Texas

I have been going to this location for about a year now. Started out as great experience great customer service when I had to buy two new mods and all the accessories. Even though the store didn't have them they got them sent to this location. When picked them up still great customer service and very helpful. I typically order my ejuice from Vegas but decide to try something new and local everything was great the first few times I have gone in to buy more ejuice. The juice is great but the arrogant and extremely rude boys behind the counter have now soured the taste and I'll be ordering from Vegas again. Should have just stuck with PINK spot never have had rude treatment out of them in person, on the phone or with shipping. They appreciate their customers. read more

This dude tells me he is out of stock, doesn't even know what coil I have and says he just has what they have stocked.. exc or he doesn't even know what that is... Last time h said the same thing and I pressured him into finding them because yeah of course you had them it's the biggest brand in vaping.. So dude kicked me out the store, didn't even bother to check what coil I had or even if he had them... LAST TIME YOU SOLD ME THE WRONG ONE AND I TOLD YOU THE CORRECT ONE YOU DONT KNOW WHAT COIL I HAVE... WHY??? HOW OUTSIDE OF THE PREVIOUS EXPERIENCE WOULD I EVER KNOW YOU DONT KNOW JACK ABOUT THIS DEVICE? BECAUSE IT HAS 3 DIFFERENT TYPES OF COILS THAT ALL ARE USEd in other smoke products.. literally will never return here again read more

I'm not surprised by your rating. I just spoke to my vendors at Pacha Mama, escobars, and red's and let them know the service level you provide. I am happy to purchase elsewhere. I tried giving you the opp to fix. Sorry for you. read more

Unprofessional staff. I only came to this shop because it was the only one near me that was open at 7pm on a Sunday night. I'll go without next time before I spend money here again. ** What your employees failed to mention was how they handled the situation. Being told, "I told you so," after the coil was installed properly, and watching me burn a coil and laughing afterwards is not, in my opinion, a professional attitude. I am a customer, they are the experts. I do appreciate your response, but your customer service could improve. ** read more

Came to the shop at the end of June after the Vape Showcase in Houston as a sales representative for Shijin Vapor based in California. Got to meet the owner Shane along with his staff Amanda & Rob. They were amazing at giving me the time of day to come by for a meeting and talk to them about our products. I've always had interests in CBD for my Husky and had a few questions about it. They were extremely knowledgeable and filled me in on about everything I wondered. Although I did not purchase anything this trip, I wanted to mention how amazing this staff is. Great people with tons of knowledge. I'd definitely come to this shop again if I was back in Texas. Love the hospitality and would definitely recommend! read more

Customer Service is terrible, they don't know what they're talking about and they just want to sell you anything they can, It's not the customer service I'm looking for so that's why I choose Phoenix Rising Vapor Lounge instead ! -I recently went there and my experience with one of the women working there was terrible because my Gold Smok species (worth $120) top was loose and they said they couldn't help with anything because I tighten it too "tight" so it was my fault it wasn't working anymore but they didn't even offer me a discount or anything and I only had the vape for less than 1 Month. - Don't be fooled by the owners response because they can't deny their terrible customer service! By the way I bought me 2 new vape at the other shop that has way more variety read more

Krazy Ape Vapor - Vape mods from Phoenix Rising Vapor Lounge - Vape Shops Near Me - Spring, Texas

One of the worst customer service experiences I've ever had! if I could give it zero stars I would. I went in today to return $19 worth of incorrect pods that were purchased and only wanted to exchange them for the correct ones. The purchase was made three days ago and I had the receipt in the bag they came in. This extremely small person told me he wouldn't take them back because it was my mistake. I said I'm not sure who's mistake it was but I just want to get the correct ones. He pointed to the Receipt which had some verbiage on it that exchanges were not allowed and all sales final. Then he turned and walked away from me when I was still talking And pretended to be fronting and aligning product never once looking at me. He even told me that he has never made a mistake in his life and would never give me the incorrect product and it's my fault for buying it. I said OK I'm gonna let your corporate office know that $19 is this important to you and he said I am corporate I own the business. A real jack ass with girlish tattoos selling way overpriced CBD and Vape supplies. STAY AWAY and go down the street to Drip N Vape. read more

I came here after I returned the defective pen from EZ Roller. Clean store, friendly and informative staff and so far my new pen is working well. read more

New to the Vape community but went to "another shop" that had very few anything on the shelves. No Batteries, very limited juice, very limited mods. Krazy Ape has tons of everything. No matter why your thing they have the tools etc to help you reach it! read more

Shane, the owner, reached out to me personally and went to a lot of trouble to recover me as a customer. Shane and I both understand that we are only as strong as our weakest links, and he is actively working to strengthen his employees' knowledge and customer service skills. I appreciate his time and attention and will give Krazy Ape another shot. Thanks, Shane! read more

Great flavor selection and an incredibly helpful and friendly staff. They are very welcoming and knowledgable of their products. They also are part of the 5 star program full of bonuses and free stuff for shopping there. read more

Go out of my way to go to this shop always has been really good and the staff has always been helpful until today. Not sure who the guy is there today but he was not helpful, seemed like I and another customer were a bother and was rude. Had a leaking vape that started leaking 2 days after a coil change and he wouldn't even look at it! I will continue to go but if he is there I will turn around. read more

One of the best vape places around they have any flavor juice you can think of and most of them know their stuff you will learn who to talk to after a few visits but over all best vape store in the area. Rating would be a 5 star of they restructured the staff if you go talk to the older thin lady she knows her stuff. read more