Showed up at about 120 after they closed, middle-aged guy, obviously employee was in his truck…read more Went up and knocked on his window and asked if what I was looking for they had in stock. I didn't necessarily need him to open the shop. He jumped out of his truck, went inside and sold me the bicycle helmet that I was looking for. AAA customer service. nice experience in this day and age.

Awesome! VERY friendly got me set up for a great bike that…read morewas perfect. Pleasurable experience would recommend. Specialized bikes are the one!!

I called Errol on a Saturday afternoon while in Maui to get info on renting a bike. He accommodated…read moreeverything I needed to have an awesome day on the island with a great bike, including gear at a very reasonable rate for the next day! The bike was great and had no issues. He even gave me route recommendations which turned out to be an awesome ride! Thank you Errol!

The whole process to rent motorcycles with my dad went very smoothly. The main reason I chose this…read moreshop over any of the other place is because this shop is owned by a real rider and not just some corporation that could care less about the safety of their customers (like Eagle Rider). And it was apparent from the start seeing as Errol had a selection of gear, including jackets, gloves, and full face helmets, whereas the other rental places didn't have anything other than half helmets. We also rented out a phone holder for navigation, so by the time we left we were entirely set. I do wish I brought my motorcycle boots from home, though but I took the risk. Apart from having real motorcycle gear, their motorcycles were also in good condition. My dad and I rented an MT07 and a Duke 390, respectfully, and they worked basically flawlessly. Other than a small issue I had with my Duke 390 (that was QUICKLY fixed by Errol). I own a nice MT07 at home and my dad was raving more about this rental MT07 than mine. Errol is incredibly easy to work with and he's a true rider. He gave us awesome suggestions for rides and it was an awesome and unforgettable ride. I absolutely would recommend his shop for rental motorcycles, especially if you care about your head and skin. Everything seems to be very well thought out and I'm glad I went with him for our experience. The price also very reasonable. Note about personal Eagle Rider experience: My brother rented an MT07 from Eagle Rider and it was garbage, to put it lightly. Fork seals were leaking, tire pressure was low, and it overall was rusted and looked to be in terrible shape. I regret not looking over the bike for my brother myself before he rented it but that's another lesson learned. Thankfully Errol cleaned off the oil the best he could on a bike he didn't even own, cleaned the front tire of oil, and set the tire pressure properly. Not much he could do about the leaky forks, but I know he NEVER would have let a bike go out in that shape. I would not recommend the other rental company Eagle Rider whatsoever.

I went to Moped City when the horn went out on my scooter. Another place started their quote at…read more$135 per hour labor plus parts. I needed to pass safety and knew it couldn't be that hard to fix. Their mechanic wasn't in that day but the owner told me to pull in the shop and we'll see what we can do. The two of us then proceeded to take the scooter apart! We got to the horn and she tested to see if it was indeed the horn by attaching a new one and it worked confirming the horn was bad. While I was there i decided to put on the new turn signal I had with me. I then passed my safety inspection with flying colors. The Mother/Daughter team at Moped City made me feel welcome and like family. After all of their assistance and their time, I wasn't charged for labor at all since I did the work with them. It saved me well over $300! Moped City is now my go to place when it comes to fixing my scooter. No nonsense problem solving at its best!

This family owned shop has amazing customer service , helpful and fair prices... they explain all…read moreyou options as in upgrades ... with aloha spirit..... great mopeds and accessories

A+ Customer Service, and a good variety of inventory. We had a great time snorkeling!!!read more

Joy was amazing! Thank you for the amazing service! Very helpful and knowledgeable. She was able to…read moreprovide us with proper prescription goggles and give us amazing recommendations, safe and fun snorkeling places around the island. We will definitely be back!!!

Maui Sunriders Bike Shop in Kihei has a solid reputation, but my first experience with them was…read moredisappointing due to a preventable reservation issue. I reserved an e-bike on December 21 for a Christmas Day ride, with a return on the 26th. Their online system let me submit the reservation without any warnings or restrictions. But when I showed up to pick it up, I was told they wouldn't rent it to me because they're closed on the 25th, and someone else had the bike booked on the 26th. They also said they needed time to tune the bike in between. That explanation is understandable. What's not understandable is that nobody told me ahead of time. If they had reached out earlier, I could have adjusted the plan. I didn't even mind paying for an extra day to make it work. The bigger issue is that the reservation system shouldn't allow you to book dates that can't actually be fulfilled. I'm open to giving them another try, but they really need to fix the reservation process and communication so customers don't find out at pickup that the rental can't happen.

Can't recommend Maui Sunriders Bike Rental enough! There were 6 of us (60+) ready to explore Kihei…read moreon E-bikes. When we arrived they had our bikes lined up and ready to go. We quickly filled out a rental agreement then they gave us the rundown in operating an E-bike and answered question. They provided locks and backpacks for our water. They would have also provided helmets if we wanted them. Jeffery and staff were very friendly, knowledgeable, welcoming and efficient. This will definitely be our "go to" place for bike rentals in the future. Thanks for a great time!!

I had a very good experience with Maui Sunriders in Paia on their Haleakalā downhill tour, which I…read moredid with my sons a few says after Christmas. We all felt very safe throughout the ride. The program was well run, not rushed at all, and the bikes were well maintained and in good condition. Bob was an excellent tour guide: professional, attentive, educational, and safety-focused. Thank you for providing a safe and fun experience on that tour.

Great value and great service, both Branden and Scott were very helpful!…read more High end road bikes were perfect for the west Maui loop.

Fantastic experience from beginning to end. Amazing service. Great and newer bike selection. Great…read morevalue to boot as well. Brandon was instrumental in making us feel like family and took care of everything to make our ride memorable and pleasant. Huge kudos to Brandon and to the Sunriders family.

Super friendly staff, new bikes and a beautiful shop. I rented a bike to Climb up Haleakalā Volcano…read moreand had an employee (Johnny) follow me up in a van. He was so cool, took tons of pics, water and was very motivating. I will for sure visit this shop when I come back!

Great service and a great bike. Plus they gave me very clear directions s to get to the trail head…read moreand which trails to ride for my skill level.

So helpful in getting us a volcanic experience riding down the volcano…read more Put a bike rack on our car in minutes and we had fabulous ride downhill

I rented a bike from Donnie at Maui Cyclery on my recent vacation. From the minute I contacted…read moreDonnie, even prior to arrival, he was super friendly and helpful. He set me up with the perfect Felt road bike to ride up the Haleakala and enjoy 50-80 mile rides every day. He gave me tips for routes, places to go and an amazing massage therapist. Everyone in his shop is friendly and professional. I highly recommend his shop, whether you just want to take a casual bike tour or if you're a competitive cyclist. The location is great too. The shop is at the base of the Haleakala and there are a zillion gorgeous routes to ride. I will definitely be back!

This correspondence serves as formal notice regarding the electric bicycle we purchased from your…read morecompany approximately six months ago, shortly before the Christmas holiday, for our son. Within the first three weeks of ownership, the bicycle became inoperable due to what we believe to be a manufacturing defect. We promptly returned the bicycle to your service department for warranty repair. At that time, we were informed that a replacement part had been ordered and would resolve the issue. We have since been advised that the part was ordered approximately five months ago. To date--six months after our initial purchase--the bicycle remains unrepaired and unusable. During this period, your company has failed to provide timely updates or proactive communication. We have been required to initiate all follow-up inquiries ourselves, and our repeated requests for resolution, including a refund, have not been adequately addressed. The prolonged delay in repair, lack of communication, and failure to provide a functional product constitute a substantial inconvenience and a failure to honor the warranty in a commercially reasonable timeframe. Our son has been deprived of the use of the bicycle for the vast majority of the time since purchase. Accordingly, we hereby formally demand a full refund of the purchase price. If this matter is not resolved promptly, we will consider pursuing all remedies available to us under applicable consumer protection and warranty laws. We trust that your company will act in good faith to resolve this matter without further delay.