Thank you, Marco, for rescuing my malfunctioning Air conditioner, once again!…read more I love knowing that when something goes wrong with my A/C, help is only a phone call or text away. Marco is professional, friendly, and compassionate. Of course, he fixed the problem, plus checked over other issues as well. He doesn't withhold information, nor try to add on any extra services; that being said, if he did recommend that something needed to be replaced or upgraded, I would say yes in a heartbeat, because I trust him completely. Due to his help in the past, when I did find the a/c having an issue, I wasn't stressed at all, because I knew that I was in good hands. Thanks, Marco!

While I ultimately didn't need service any longer I wanted to share my positive experience with…read moreMarco. He was very prompt in returning my messages and was willing to come out same day. He asked questions beforehand to ensure a visit was even needed. I appreciate him trying to save me time and money. Will definitely be doing business with him in the future if I ever need AC service.

I'd give AR Williams a mixed but fair review…read more I initially called because I have a 7 to 8 year old Mitsubishi mini split in my garage that had stopped cooling. After calling several other HVAC companies that weren't interested in working on a mini split, someone else in the construction industry recommended AR Williams. When I first called, I was told they generally don't work on mini splits either. After explaining that I also had a conventional split system in my house that needed attention and that I wasn't interested in hiring two different companies, they agreed to come out and look at both systems. The technician who came out was excellent. He was professional, courteous, knowledgeable, and took the time to explain what he was seeing. He quickly determined that the mini split had lost its refrigerant charge. After adding R-410A, we were immediately able to hear the leak coming from the indoor head unit, confirming the system had a refrigerant leak. At that point, he discussed replacement options. They preferred replacing the system rather than repairing an older R-410A unit, while I decided I'd rather look into sourcing a replacement indoor head myself. My only real complaint is the pricing model. The technician spent roughly an hour and a half at my house, and the bill came to just over $600. Coming from the construction and service industry myself, I'm accustomed to straightforward hourly labor plus material markup. AR Williams uses flat-rate, software-based pricing where each task has a predetermined price regardless of how long it takes or the actual material cost. That's simply not a pricing model I'm personally comfortable with. I don't have any complaints about the technician or the professionalism of the visit. In fact, I'd happily have him back. My decision not to use AR Williams again is based solely on their pricing structure, not the quality of the people they employ. If you're comfortable with flat-rate pricing, you may have a different experience than I did. It just isn't the right fit for me.

My AC went out at 8pm on Thursday night. I called to inquire when they could assist me and they had…read morea call-taker ready to assist me immediately with scheduling an appointment for the next morning. First setting the appointment was a breeze with an instant text confirmation. I received a confirmation text when the tech was enroute. Tech was friendly and knowledgeable. He explained the issue and how he would fix it. This was a new home I bought 7 months ago and the previous owner apparently didn't do many services on the unit. He thoroughly cleaned growth that was discovered which I absolutely appreciated as my son has allergies. He called the owner "Adam" to get some pricing for a new unit installation. This ac of mine is 11 years old. So, it will be time to replace. The tech had me up and running within 30 minutes. System needed a flush to drain the pipes. Needed a cleaning. All done for a super reasonable price. They offered me about 8 options for a new AC unit and handled that ranged for Savings to super delux but did not push for a sale. Simply explained the benefits of each system. They honestly didn't have an issue recommending and suggesting a cost savings unit. So they aren't trying to bleed you dry by selling you expensive things you don't need. I greatly appreciate that. Lastly, this company is out of Lake Worth in West Palm Beach and I'm in Port Saint Lucie. They have no issues driving the hour to reach me. If you have an AC issue and want a friendly company that you can trust, give this company a call. Honest, professional , and very reasonably priced. I will use them any chance I get. Thank you to all involved and looking forward to staying cool this summer.

We have been using Ewing & Ewing for many years. They are not always the lowest price but we don't…read morewant the cheapest - we want the best best their service is exceptional. Since they installed our new AC we have had absolutely no problems. The money we have been saving on our electric bills is substantial.

Great customer service. Always punctual. We've used them for 10 yrs. Wouldn't changed. Recommend…read morethem highl

Greg answered my call and was at my house within an hour or a Saturday afternoon. I was not…read moreexpecting him to arrive so quickly. He did a great job and fixed my AC in less than two hours.

In 20 years, the best AC company I've met. Fair, honest and professional. Did I mention timely? I…read morehighly recommend him and his staff.

As I mentioned, this company isn't focused on greed or pushing unnecessary products or services…read more Instead, it aims to ensure your satisfaction, avoiding the despair often associated with poor customer experiences.

Oleg and his team at Fuse were AMAZING!…read more From my initial chat communications with Oleg through Yelp, I knew we would be in great hands as he displayed his VAST knowledge of HVAC technologies in general. Not only was he able to accommodate an appointment the very next day (at 8 AM, as I requested), but he was able to diagnose and repair my two Mitsubishi Mr. Slim AC units within less than two hours. As you can see from the photos, when Oleg and his team arrived this morning, both AC units were blowing HOT AIR (which is almost NEVER necessary in South Florida) and by the time they were done, both units were blowing VERY cold air, allowing the units to function as designed and cooling the spaces that each unit served. Oleg also recommended some additional maintenance that the units could benefit from, but he was not at all about the "high-pressure" sales tactics and simply provided the information and pricing for me to decide. Fuse's pricing was more than fair, and Oleg and his team seemed to care more about the work and performing it with expert precision than they did about the money. I would HIGHLY recommend Oleg and the entire Fuse team to ANYONE and EVERYONE!

Arrogant, unprofessional, rude. Refuses to admit AC they…read moreinstalled does not work properly. Do not recommend doing business with this company.

HORRIBLE, HORRIBLE, HORRIBLE. I purchased a new A/C unit and handler and they neglected to add the…read moreheater because he was able to make a larger profit. I did not realize we did not have a heater with our new A/C until our recent cold weather. The owner refuses to return my calls. It was suggested that I purchase another A/C with Heater for another $9000. I hope no one ever has to go through this horrible experience. DO NOT EVER USE THIS COMPANY.

They immediately scheduled a consultation when I contacted them. Jonathan came out same day to work…read moreon our AC. He was friendly and efficient. We ended up signing up for a membership as it is a good deal for service when needed.

These individuals with this company have a terrible way of treating customers, they are…read morecondescending to customers, argue with customers, berate customers, the motto seems to be never take accountability, berate the customer and pass the blame... "Old school cooling" Annalisa lionelli whiting, can you please explain why I (a disabiled individual) was called by you at 8:32 on the morning of 8/21/26? Especially when i haven't spoken to you and the last time i did call to try to get some guidance (as a customer) on 8/6/26 jacky passed me off to Mark allen Vines, whom was also extremely aggressive, unprofessional, condescending and likes to lay blame on the individuals whom bought Aztil. I am still trying to understand why you called me, immediately started off being aggressive, confrontational, berating me (a customer) speaking to me in a very harsh, unprofessional manner, again laying any blame for my situation on the individuals that are the owners of "new Aztil " even if was just to get my questions answered, you called me with nothing but complete and utter hostility?! I purchased my unit from you people (Louis Lionelli & yourself) since you want to call me and berate me, argue, speak to a customer in a very unprofessional, harsh, manner that definitely gives meaning to the word grotesque "in every aspect of your actions and behavior towards a customer " Then you question me about if ( I know some guy named John Taylor) that left you people a bad review?! You literally called me a customer to argue... Again I have not contacted you or this "old school cooling" since 8/6/26 And you decide to call me 15 days later to inform me you had been in the "hospital " and argue, berate me, question me about some review and ask me questions about who told me from the "new Aztil" about Jacky working back with you people?! It is very unsettling that you are trying to drag customers into this companys drama and it's extremely unprofessional!! Your actions borderline criminal Harassment!! This harassment is not okay and extremely disturbing! These actions show a true Kakistocracy and the definition of unscrupulous. You have/ had no right!!!

Don't know where to start!! we live in high rise w weird a/c units, Prestige fixed my botched new…read moreinstall then did the maintenance on a couple units on my floor, then my other neighbors a/c went out and another company said, its broke need a new one...Rudy from Prestige came out to give quote for new unit and informed us, we didn't need a new unit, so went from 8200. to 310. repair Thank you just simply for the honesty...so damn rare these days...

Unbelievable customer service, Was out within a few hours, Very knowledgeable technician. Very…read morehonest, Could have told me anything But After testing system completely Looks like a bad thermostat. Recommend I go by on and swap. Even showed me how to set program after I Installed Highly Recommended