Had to resort to calling and paying double the price , was informed over the phone if I got the key code from my dealership which I did there could be $100 Taken off the bill , so I went through the hoops of calling my dealership and getting this key code , gave this code to the tech , and without any notice at the end of the transaction he said the key code didn't work, i then confirmed that since I had done my part the $100 would be waived, he said yes . Job was over in 20 minutes total. Was shown no itemized receipt until charged and later see a charge for the key code . Called and tried to explain the situation , they said the key code didn't work which I wasn't informed of in real time in order to call the dealership back . I was waiting outside and talking with the tech the whole time.
I have used this business before and had no problem , in fact a very positive experience but the manager telling me not to call back was the icing on the cake . read more
