Buyer beware. This company doesn't just have poor customer service--they appear to retaliate against customers who leave honest negative reviews. We spent nearly $9,000 on a patio cover after explaining that durability was extremely important because we have large dogs. Nobody bothered to tell us the support posts were thin aluminum that dent incredibly easily. Nobody bothered to tell us the gutter opening was so small that it's nearly impossible to clean and is lined with sharp metal edges. When we first reported these issues years ago, we were essentially told, "Too bad." One owner even admitted the gutter design had been a known flaw for over 20 years. Twenty years. Yet they continue selling it without disclosing the issue to customers beforehand. Fast forward to this year. The gutter is still impossible to clean. Leaf blower? Doesn't work. Hose? Doesn't work. Pressure washer? Doesn't work. The only way to remove debris is by reaching into the tiny opening with your hands, which has resulted in my husband cutting himself multiple times on the sharp metal. Two months ago we called because the patio cover was still under warranty. We were told a work order would be submitted and someone would contact us. Nobody ever did. So today we called again. The first employee agreed that our gutter didn't sound right and told us it should have around 3 to 4 inches of clearance. He said he'd submit another work order. Less than ten minutes later, my husband got a call from management. Not to schedule the repair. Not to apologize. Not to honor the warranty. Instead, he was told they would NOT service our patio cover because I left an honest negative Google review years ago. Think about that for a second. Their response wasn't, "Let's make this right." It was, "You criticized us, so we're refusing to help you." That tells you everything you need to know about this company's integrity. They had multiple opportunities over the years to fix this issue, earn back our trust, and prove they stand behind their work. Instead, they chose pettiness over professionalism. A good company isn't defined by never making mistakes. It's defined by how it handles them. Kool Breeze has repeatedly shown that once they have your money, accountability goes out the window. Spend your money elsewhere. There are plenty of contractors who actually stand behind their work instead of punishing customers for telling the truth. read more

Brad is a outstanding person. had a few hiccups but they got it right. I would highly recommend them.

My home was built in the 40's, added on to and has had two layers of old different types of siding on it...I also made two additions, making it very challenging to redo the complete exterior all new. I had a couple of other outrageous estimates and was needing it done soon as one of my additions had been sitting with just wrap on it for several months. Scott Miner came out gave me a very reasonable estimate and even being a busy time for them worked me in soon after. I could not have been more impressed by their installers talent and precision. Scott was very attentive to the progress and made sure I was happy with the results...I literally told him "you have an artist working here." Very please and have recommended them to friends who have also had them do work... Great family operated business! read more

Good work, but poor communication & execution. It took two weeks longer than what they told me to get my patio soffets repaired. The phone skills of the people I spoke with at the Ogden office were below average & bordered on rude. The lady that took my payment over the phone was polite, but still didn't care much about me as a customer. I hope I don't have to go back... I if I do need additional work done I will pay more and go somewhere else... read more

Has kool breeze enclose my patio several years ago, had and issue with one on the upper panels coming loose which Inturn caused the screen to tear. After a call they came out repaired the problem and replaced the screen all at no charge. This company stands behind its warranty and takes care of its customers. Thanks Kool Breeze read more

Adam had always been a pleasure to work with. They always make sure I have what I need and I'm pleased with the product I get from these guys. They are honest, and do what they say they are going to do. I would recommended doing business with these guys, I use them frequently and am always satisfied. read more

Love these guys! They are the best in the business. Great work!! I have referred them to my friends and even my parents. Will use them for any of my home improvement needs. read more

I have used Kool Breeze for all my window, awning, siding, gutter and patio furniture needs. They deliver! I have been very happy with their work. I have replaced all my windows a few years back and have been very happy. One day a window company was in the neighborhood and wanted to give a window bid. He quoted me 18,000.00 to replace my windows. That was a ridiculous bid. I called Kool Breeze and they did it for a fraction of that quote. I replaced the siding, soffit and facia a few years back with a different color and it is beautiful. My patio furniture is still like new. It stands up to our Utah weather! The quality is amazing. If you want a company that has been around for years and years and is still family owned ..... try Kool Breeze... I think the prices are great and their products outshine the competition. read more

I had the best experience with this company! They were professional throughout the process from bidding to completion. In addition to offering a great price, they also got us on their schedule quickly to get the job done! Other companies didn't even get the quote back before they got the work done. In addition, the job ended up being bigger than expected and they went above and beyond! I asked if I owed them more money and they said no! Would use them again and recommend them to others in the future! read more

Kool Breeze is the most professional, nicest, most genuine company I have ever had to deal with! I can't say enough good things about everything and everyone I had talked to or worked with, with being a newly married couple me and my wife purchased our first home and decided to undertake a huge landscaping project. So not only was Kool Breeze the best priced company between other steel awning companies by thousands they were competitive against aluminum built awning companies! I needed the poles set for the awning only a week in advance of notice to be able to stay on schedule with my landscaper! Not only were they welling to jump on the job despite being booked for months of other jobs they were the only company to do so! After setting that schedule I had to RESCHEDULE for the following week due to getting behind from weather, worried they would be mad due to already doing me a favor in the first place by doing the job on such short notice I had to call the night before to say I wasn't ready for them.. The guy was very understanding and super nice about the whole ordeal and actually apologize to me about my situation, they were so willing to accommodate me in anyway when i needed they poles set! Now that is customer service! After all landscaping was done they just finished putting up the awning right on schedule! And it looks AMAZING! I'm so impressed I could go one forever about how well these guys treated me and the quality of the work and product! I will recommend them to anyone! read more