The most horrible experience ever. Rude employees including their manager. I believe they were…read morecatering to a higher up who seemed to be an arrogant pompous ass! No thank you, I rather take my business to Total Wine & Specs! Screw Goody!

This is a good big box, ridiculous amount of labels on the floor and they will try to bring in…read morelabels if for too. All of the staff has been super friendly from day one. They have some extremely competitive pricing compared to Soec's, Twin and Total. They have an allocated bottle available by raffle, I'm every week, don't love it but ain't mad at it. It's a good experience

Beer and wine only, surprised. The prices were higher for most items compared to other liquor…read morestores in the area. The selection on beer was better than most convenience stores.

Says spirits on maps but Richardson doesnt have liquor sales...looks like a decent beer selection…read morebut dont go here for liquor

Great service and selection. Hard to find bourbons and they keep their Tito's vodka cold.read more

Just stopped by here today for the first time. The shop is clean and well stocked. The owner,…read morePeter, is a nice, genuine guy. Their prices are reasonable. Please remember this is a small business and not a Total Wine or Specs. Highly recommend stopping by here for all your wine, beer and liquor needs! Let's support this local business and keep him in the neighborhood!

I like this specs because it's big, and has a good selection of beers. It's not the biggest that's…read morethe one on walnut hill, but it's still a good specs. Only con is you CANNOT create your own six pack of beer. This is very disappointing because anywhere else you can. I hope you guys change that because I love so close that it's disappointing and sometimes drive to the Plano specs instead.

Huge selection ranging from value products, to mainstream, to high-end premium. There were so many…read morechoices and brands I'd never heard of. Lots of imports as well as domestic. The staff was helpful in differentiating types of spirits and brands. To top it off, they were selling a bourbon pecan pie!

I discovered this place by accident to get my vapes and CBD pens. But ever since I've started…read morecoming here they can never keep a consistent selection on hand. I've been promised for weeks that they would get a certain vape in and nothing. Customer service is terrible. And horrifically over priced. If it wasn't for the apartments right next door I'm sure they would be out of business.

Misleading. Says beer wine and spirits. Very little beer and no spirits. Personally not too…read moreworried about it, but felt needed to state this Incase someone came here looking for liquor. Smelled like an old bar inside too. Should probably be removed as a spirits store.

What a fun shopping trip I had today! Your employee, Erin, is amazing! She's such a hard worker-…read morestocking shelves, added to the registers when there was a line and just very pleasant and helpful! I first encountered her while I was shopping for an ornament that I needed to purchase for an upcoming ornament exchange party this weekend. I found just what I needed and a whole lot more! Next, I lucked out getting in her checkout line. I happened to ask if there are any coupons or rewards and she was able to ring up my order at the same time as getting me enrolled in the rewards program! Did I say how amazing she is!?! Erin truly ensured that I had an awesome shopping trip and saved some money in the process. I will definitely be back!

Excellent selection of items with competitive prices. At The checkout we were provided great…read morecustomer service and patience as my daughter tried to sign up for the reward system.

Love this spot! Come grab a drink for grocery shopping or come in just to visit the bar. You can…read morebuy a bottle of wine or beer from the consumer section and drink it at the bar at list price. They also have very reasonably priced craft and local brews on tap. Beer menu changes weekly or biweekly. Wine menu changes quarterly. Ask for a sample of anything without cost. Or ask the bartender for their favorite. You can grab a sandwich, tacos, sushi, BBQ, soup, salad or anything else from the store and eat it at the bar. Or the pizzas are fantastic and they'll bring it to you. Pro tip: bring cash. You can pay with your card but tips are only accepted in cash. If you buy food that requires weight measurements (salad, bbq, etc) then you need to have it weighed and stickered so the bar knows what to charge you.

This bar is absolutely fantastic. Conveniently located in the middle of Whole Foods Market in…read moreAddison. The bartenders are well knowledged and extraordinarily personable. The menu can easily change daily though there are a handful of beers that never change. The prices are good and reasonable. Starting in July 2022 they will be starting beer and cheese pairings. I highly recommend this place, it safe is quiet and extraordinarily lovely.

Bottom line - What you pay may be MORE than the shelf price. Some time back, I bought several…read morebottles of wine here, U.S. 75 near Park Lane. Looked at the receipt at home, and the price seemed higher than I remembered. Or maybe I was mistaken. Sometime later, I bought several bottles of a different wine. When I thought to check the receipt at home, I was almost sure that the price on the shelf had been lower. So this time, I took a photo of the wine on the shelf and checked out. And I compared the receipt at the store. Yep, Total Wine charged me $4 a bottle more than the price marked. The third time, it's no fluke. I don't know if it's intentional, but customers are being overcharged. I showed the service rep the photo and she gave me a refund. The attached photo speaks for itself.

My go to store is usually Oaklawn but I've moved and the Park Lane location is less than 5 mins…read morefrom my home. This is my first time patronizing this location and the last. I placed a pick up order, received an email saying it was ready and that curbside was available. I arrive and see there are spaces up front but none are labeled curbside nor do they have a number. Therefore, I walk in to pick up my order; heading straight to the pick up counter. There were several people standing there and no one acknowledged me; even after I said excuse me several times. After a good 10 mins a woman finally responded and said "he would need to help you". Okay but who's he I asked? Then she directed me to another guy who literally said "I'll be with you in a minute" all the while keeping his head down before he finally lifted his head barely to look at my phone screen. Then he handed me the bag. No thank you. Have a nice day..have a bad day. Nothing. We're all tired and there's a lot going on the world. However, poor customer service when you work in a customer facing job is inexcusable. Especially when you're only asking for the bare minimum as a respectful, paying customer.

So many times customers are quick to hop on social media and rant about their negative experiences…read more I wanted to take a few minutes to discuss my experience with Top Liquor Beer Wine. Let me preface this by saying that this could of very easily gone sideways, but they went out of their way to make it right. I recently purchased a bottle of high end bourbon that I discovered to have an issue with the seal AFTER I left the establishment. Although I was 99.9% sure that I didn't cause the issue, I could of understood if the establishment wanted to question my issue. That never happened here. I spoke to "G" on the phone and told him the problem. I wasn't able to make it back in the store until two days later and they didn't give me any issues at all. Exchanged my bottle without hassle and even talked to me about other spirits that I may interested in. It was my first time to visit this location and won't be the last. Definitely gained a life long customer because of the way that they handled my concern.

The food was amazing!!The service was so nice and thoughtful.There was even a girl cleaning the…read moretables outside